Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 139

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
PoojaDalal
from Delhi, Delhi
Report
Copy

Wrong info

Address:New Delhi, Delhi, 110006
Website:www.Shopclues.com

Hi team,

It's been so many days since i ordered a pair of skirts for myself. Instead of regular tickets being raised for the issue of not getting the product delivered at home and getting the wrong updates on the site that nobody was home while someone always is there, i just don't get any resolution from your side.

In fact now you send me a text telling me it's returned to the origin! To my shock and despair...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Thane, Maharashtra, 401301
Website:shopclues

Chor seller selling a different cheap quality product cheating the customer want my money back or will take to social network regarding the issue i am purchase five different items from shopclues but this items is of cheap quality reply urgent or will cancelled all my order i never wish to trade with chor seller this seller is hurt shopclues goodwill take care shopclues...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
reje
from Kasganj, Uttar Pradesh
Report
Copy

Delivered wrong product

Address:Jhansi, Uttar Pradesh, 284001
Website:ShopClues.com

Dear sir/medom,

I have order aagaman fashion amiable multi coloerd bhagalpuri silk printed saree 11532 on 22 october my order no. Is[protected]. But i have receive wrong product aagaman ethnics saree and its quality is very low. I am fully unsatisfied i want return my full money and i have all ready lodge a complaint in consumer court.

Regards

Amit kumar
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
shailesh mohan singh
Report
Copy

Black teatherite formal wallets with belt

Address:241001

Hello Sir,
my order no[protected]
I ordered a black leatherite formal wallets with belt  through Shopclues(a online shopping site) by prepaid option.
This product is not as per the specification mentioned/displayed in the picture and shown during the purchase.
It also have some damage issue.
Quick after receiving that i registered a return complain or replacement request so please take appropriate &quick...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sujit kumar patro
from Kolkata, West Bengal
Report
Copy

Shoeniverse mens brown denim casual loafers

Address:Gurgaon, Haryana
Website:shopclues.com

Hello sir,
My order no[protected]
I ordered a men brown denim casual loafers through shopclues (A online shopping site) by prepaid option.
This product is not as per the specification mentioned/displayed in the picture and shown during the purchase.
It also have some damage issue.
Quick after receiving that i registered a return complain or replacement request so please take appropriate &quick action to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Ujain048
from New Delhi, Delhi
Report
Copy

Did not get back my refund

Address:New Delhi, Delhi, 110027
Website:www.Shopclues.com

Hi, i am usha jain.. I have returned a sewing machine at 8 sep, 2016... And the amount is not refunded get back in my account... Order no. Is 97962912 and return no. Is 3125741... The sewing machine was not working properly.. That's why i returned the product. But my refund is not get back in my account..
We initiate the replacement or refund within 2 working days of receiving the product at our center.
For refunds it takes...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manimoneys
from Chennai, Tamil Nadu
Report
Copy

Shopclues not delivering product and not refunding for a month

Address:600041
Website:Shopclues.com

I placed a order for Samsung 55' TV on Sep 30th. My order was cancelled by shopclues saying courier cannot deliver product to my location on Dec 17th. I am living in Chennai, Thiruvanmiyur. How can this location be non-deliverable and also i have received a lot of products from shopclues before to this same address.

They cancelled the order on 17th and still they are not providing refund back to me. Their response is the product...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
Ch S
from Moradabad, Uttar Pradesh
Report
Copy

Wrong items delivered after long wait of delivery

Address:New Delhi, Delhi, 110058
Website:cubemaker.shopclues.com

Dear Sir/ Madam,
I felt sorry to admit that you have delivered with the wrong item. That too, after long wait of the delivery.
On 15 Oct '16, I have order for Combo English Learner Laptop and Brick G at 11:41:09pm and on 25 oct '16, you delivered me with wrong items which is of no use to me. If this is how you serve your customer, it would b unfortunate for your company in your future dealings. Request whosoever responsible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
joydeep@1987
from Kolkata, West Bengal
Report
Copy

Very much unsatisfied with your delivery for order 101652659

Address:West Tripura, Tripura, 799006

Yesterday the courier boy told he will deliver to my address. He didn't came. Today also he told me to come to a place other than the delivery address. Is it your marketing policy? I dont have any other work? This is because i have paid the money before. Very bad services. Is it your site fake? I should have tell all my friends not to buy from your site atleast. I have already prepaid, thats why you r doing this?
I should have buy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Nagpur, Maharashtra, 440022
Website:shopclues.com

Dear shopclues team,

I have ordered power bank with new fitfly home gym 32kg weight with 4ft plain rod+3ft curl rod+gym accessories having order no.[protected]. I have received one item on same address and how come second item is not delivered. There is some one at home all the time as we have joint family. So how can you say material returned. Please provide me details when, who and how it's returned.

Neither...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nareh
from Shillong, Meghalaya
Report
Copy

Order 101207942 for Remote control Rechargeable Hummer Car

Address:New Delhi, Delhi

Sir/Madam, I had ordered a Remote control Rechargeable Hummer Car, order no[protected]. I received it on 24 oct by Delhivery- Surface. But its not working properly. I had charged the battery, for a goodtime and when I tried with the remote control, the front wheels gave good sign, the bulb in the front blew, except the back wheels which did not give any response. Therefore, I want the replacement of this same product....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashish1803
from Mumbai, Maharashtra
Report
Copy

Supplying wrong product and denying for refund

Address:Thane, Maharashtra, 400607
Website:www.shopclues.com

I ordered a burner( 3 burner) of pigeon - neptune brand, rectangular shape in oct-16 month to start my gas.
But i recieved the other brand - pigeon ( elegant ), that too oval shape.and defective also. As i cant take risk with gas.

and As i have to start gas i complain for the same and purchased another gas from near to my house . and complain for refund of my money.

Earlier they told that the amount will...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Khargone, Madhya Pradesh, 451331
Website:www.shopclues.com

I want to buy an mobile on shoclues.com
I completed whole procedure but at the time of payment the amount is deducted from account and the order is not placed and it show that trasection failure. This is[protected] the order id.
Mode of payment-debit card(bank of india).please give my money back otherwise i have to take serious action.
Amount deducted rs.538
Date-21/10/2016
Time-10:46...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mocho
from Belgaum, Karnataka
Report
Copy

Led tv received damaged

Address:570019
Website:Shop clues

Sir i have recieved a damaged 55 inches samsung led tv i have complained many times to pick up the product and refund my money everytime they tells to wait for 4 to 5 days.
I have ordered that product on 24 september 2016 and i took the delivery by 10th october 2016. I called them on 10th october only that i got a damaged product they said to send the images and i sent also but whenever i call them they will say that wait for 3 to...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Cuttack, Odisha
Website:shopclues.com

Dear sir,
I have order 02 item in order #[protected]Item code is[protected] &[protected]. But i had received only one item code is 97534641 white against blue color, missing item code is 97534516. You seen the attachment details invoice shown in 2 item & weight is 0.50 kg. Can possible for 02 item is weight is 0.50 kg. I am purely suffering. I can have manage the color different but not can't manage the missing item.
So,...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Aman Ao
from Kolkata, West Bengal
Report
Copy

Hdecore curtains from panipat/cheating customers

Address:Panipat, Haryana, 132103
Website:www.shopclues.com

Purchased 4 quantity of 7 feet curtains having three sets in one quantity.. My order no was[protected]/dated:9/10/2016... But the merchant delivered only 1 quantity that too of 5 feet. I complained the matter and to refund back the money but the merchant ballantly rejected my request. I urged all the shop clues customers not to shop from hdecorative, panipat since they will cheat you like they did it to me. I tried calling up several times...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
N
Neelam Panwar
from Kumher, Rajasthan
Report
Copy

I did not received my courier

Address:Alwar, Rajasthan, 301705

I ordered a mini hand swing machine in stapler model buy 1 get 1 on Oct. 15
my order no :[protected]
Receiver :- School of Aeronautics Neemrana Rajasthan 301705
by aramex courier But I courier did not reached to me please send my courier.
I was get a massage that my courier will be reached to me on 21 oct. but courier did not reached to me. Plase slove my problem early.
Thank You
Neelam Panwar...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
Address:Gurgaon, Haryana, 600100
Website:www.shopclues.com

I am totally lost 100 rs in just calling shopclues customer care. "apologies and they will understand my pain" these are the words they have in their lips and nothing useful comes out which can help me.

My order number is[protected]
Carrier name: blue dart
Tracking number: [protected]

My order is not delievered to me, but al these shopclues guys sayings its delivered. I ordered my product on 14th...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
Address:Gurgaon, Haryana, 695003
Website:www.shopclues.com

Hi
I had ordered for a 30000 mah samsung power bank from Shopclues.com. They conveniently sent me 20000 mah power bank which does not even work past 15 minutes and when i asked for replacement, they claim to have already declared that the order was cancelled. But if the order was cancelled, I sincerely do not understand how the person who came to drop the package mentioned that he was from Shopclues.com while taking my 1128 rupees...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gawdern
from Mumbai, Maharashtra
Report
Copy

Sls maroon skinny fit jeggings

Address:400060
Website:Shopclues.com

Order I'd[protected] I ordered maroon jegging but received carrot orange colour that to size also not perfect very small. Then given return request got approval also for same. But after 3 days got mail from shopclues that pickup attempted shipment was not ready but nobody came at my place this is all torture from shopclues and also when I have sent mail no reply from them. Also called shopclues twice on there chargeable no wasted my 20 Rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy