ShopClues.com Complaints & Reviews

I am Writing this complaint as Shopclues delivered me a different model of Mobile phone than what was ordered.

Order ID : 98076899
Product ordered : Refurbished OnePlus 3 with 6 months warranty.
Price : Rs. 23499
Order Date : 31/August/2016
Delivery Date : 5/September/2016

I researched each and every e-commerce website and found Shopclues is giving me the product at the least pricing....

Very disappointed by the service of shopclues. Ordered an led tv against order no[protected] on 26 oct and still have not received the same. Vendor and delivery address being in delhi only . Such a shameful thing. Initially the delivery date was showing 1st nov and today it changed to 5nov. Called on customer service on 2-nov-2016 at 17:23 and shoked to experience such rude and unacceptable behaviour by their staff...not ready to listen to...

Worst customer service, They can't handle a single complaint, they are very poor in handling customers, never use them for any buy.
They always give you 2 days to resolve but if you call after 2 days they will again give you 2 days.

mostly time they cancel the product or ask you for some alternative, they never know the value of customers, Manager are same.

Ahmed
[protected]...

Actually im not satisfie this product.problem is that short length and border print mistake.so I want return to this product..online order service is not better.i remember next tyme bt this tyme plzzzzzzzzzzzzźzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzżz return this product.im really not satisfy by shopclues product.nd plz return to my payment of 288 rs...as soon as......

I have order udv with green label edt they delivered blue i have returned product but now they are saying product out of stock they can't deliver but i had purchased when sale or during diwali festive offer now udv product price hiked so why should i suffer i have ordered or they accept order when product was available than why they delivered wrong variant
I want same variant they refuse... What to do...

Hi all,

I tried to place a laptop order on shopclues.com and my order id is[protected] with the value of 24699, the amount got debited from my hdfc credit card (Emi) and shopclues shows that payment failure, so the order is not yet procesed. I request the shopclues team to process it asap, ill be sharing the updates and status on the order in consumercomplaints

Please do the needful.

Thanks, br...

My is raj singh, email id - [protected]@gmail.com, my order id is {[protected] } 18 oct 2016, 08:51 am, i am order 18th oct milton water bottle set of 6, code: 96615231 in shopclues website but order was not delivered am complains many time in shopclues but no any response in provide details please help me sir... am send all details courier and shopclues....

Javini manjula
12:39 pm (3 minutes ago)
To shopclues.com
Hello sir,
I purchased your item
(diwali dhamaka sale - any 4 deos out of 8
Quantity: 1 unit price: rs.999
Discount: rs.700 subtotal:

*rs.299) i used one of that "i never have seen like this worst quality" if
You want i will send one of that... you check your progress how is
Hopclues concentrating on iteams....

Housefull order id 9964/2016/935 and shopclue order id 99754671.
I have not received the order yet but interestingly in shopclue portal, it is displayed that order is delivered. Housefull.com (the dealer) has confirmed me through mail (attached) that they did not able to deliver my order since my residence area is out of their service area and they have initiated for my money refund, But ShopClue.com is telling that my order is delivered....

Sir had ordeed the the product sice amonth agobut due to the failure of your corrier service it retuned back to you.
But amout of money which was paid is not refunded till date.
And i hav recived an email;-

Hi sadanginalini,

Greetings from shopclues.com.

We would like to inform you that the refund for your order 99577309 for relish analog round casual wear watches.. Has been processed.br...

I have ordered an hp deskjet ink advantage 4535 wireless all-in-one duplex printer from shopclues.com on oct 8th & received the product after a lot of delay on oct 21st that too after numerous follow-ups with the courier services. the product came in a bad packaging & seems like repacked by the seller. there was no invoice provided and without that i will not be able to claim manufacturer's warranty which is of 1 year. i have called up the...

Hello,
I've ordered an item (Order ID[protected] worth of Rs. 27750 on 19th June 2016 through Credit Card EMI. But due to unavailability of product, order had been cancelled and same amount was refunded on 23rd June 2016.
Still EMI of that product has been continuesly debiting from my credit card since now.
And even my order got cancelled, 3 of 6 EMI has been debited from my credit card.
So, I request you to...

I hav recived a multiulity multi chopper vegtable cutter with damaged one and i have taken the photo and mailed the ordeer no is 73152823 and the bearer of the company taken back the item and tolke that they will replace the same product and the pick up recipt no is 66146517 since six months back . i neither recived the product or cash till date. i made many phone calls to the customer care i spent for phones calls more than the product no...

Order# 99798881. order date & time: 02 oct 2016, 02:41 am. support ticket opened [#334373] i placed the order online and paid inr 37999. website estimates delivery between october 18 and october 22.

First received an email on oct 11 that order was delayed. then received another email on oct 11 stating it shipped and expected delivery on october 16. the email provided the tracking number but does not provide the courier/shipping...

Sir my order id.No.[protected].Delivered on[protected] morphyrichards food processor icon dlx.Prepaid amount paid on net bank icici.Rs.6388..Dt.[protected]
on delivered day[protected].Morphy technicians came . Motor is not working .Processor bowl and processor spindle are fake.This is defective foodprocessor, says by technicians.Next immediatelycomplaint return request and refund request are given, ticket no.Issued.7910662.Every two days.Call...

I have ordered(Order No:[protected] a product from ShopClues.com on 18-Oct-2016. 26-Oct-2016 by sms & by mail they have messaging me that the product has been delivered successfully, but till now I have not received any product from them. Then I have contact shopclues customer care & lodged a complain with ticket no-8030377 at 9:28 AM of 28-Oct-2016. After that they have mailed me at 1:00 PM of same day against this complain that the product...

I have ordered a medium size polika dot top and the company has delivered small size . The order no of the product is[protected] which was delivered on 26 Oct 2016. So requesting you to do the needful of replacing the order as soon as possible. And if possible please send me the size of top as large.

Thanks and regards
Manjeet Kaur
106gf, aashisna homes2, near jaipuria sunrise
Zirakpur, Mohali...

I order this product 64 in 1 Cartridge Cassette For 8 Bit Video Game (order no.[protected] and it was not in working condition so I asked for a replacement. the replaced product is also not in full working condition so I raised a complaint for refund but the customer care person falsely accusing that im a fake customer and he wont initiate refund process. this is the worst customer support I have ever seen. If I don't get my refund and apology...

I booked iball q27 4g tab on[protected] amount is debited from bank but on shopclues site it shows transaction failed. i complained about it to shop clues team after the below msg there was no other reply till now. I also mailed them my bank statement itself

Thank you for contacting ShopClues.com.

Your request has been logged with ticket number 8021733. We have also sent an SMS with ticket details. Please use...

I ordered a magic mop 360 order ID 99877071 and shipping information, service FEDEX, TRACH shipment No is[protected] on 2 nd october and paid rs 714 through netbanking . shopclues web showed me delivered buti did nit get it and called on[protected] but i did not get any reply from them. i enqired fedex thiruvalla office on [protected] but they replied me this item did not come so please do the needful as soon as possible thanks...