Sony India Complaints & Reviews

I bought a sony xperia z1( black) smartphone 2 months 17 days approx. From the first day it self i noticed over heating on my handset. I couldn't submit it first day it self because of some personal problems, but after using it all most for 1 month i submitted it at the sony authorized service center ( named iconnect located at sheetla mata road gurgaon, haryana). The very first day when i went their and submitted my xperia z1...

I purchased Sony Xperia M4 Aqua on 17th June 2015. Within a month Flash light of the phone stopped working & photos were not getting saved. I called the Sony Xperia Contact Center, Service Request: 1-[protected] on 5th July 2015. I was asked to perform software repair mysel[censored]sing PC companion software. I was sent an email with set of instructions to be performed stating that at the service center, they shall perform the...

I submitted my handset SONY XPERIA Z3 COMPACT to your authorized service station I CONNECT located in GURGAON(HARYANA) on 13th August 2015 with power button problem, and they told me that they are going to tell me the estimate of repair on max 17th August 2015 as my handset is out of warranty because of water issue, but still they didnt revert yet and when i contact them they said in evening you are going to recieved an sms regarding estimate...

I purchased skny experia z1 in october 2014 and nw the cell is completely switchd off n sony people said that water triggrd turnd pink as water hs enterd d celphne so now the cel is not in warranty.if the celphne is water resitant than a single drop of water cannot mke d celphne off.i buyd sony celphne bcz of itx watr resitant quality bt i didnt knew tht thy servce centre would charge me 9000rs to fix it whereas my cel is stil in warrnty...

I purchased KLV-32R422A SONY LED tv in October 2013. It has been only 1 year and 9 months duration and the my tv display panel is not working. The servicemen is saying that you should replace a display panel which costs around Rs. 15000. I dont believe that how SONY is using such third class parts which doesnt work properly. Dear SONY community, please look into a issue and repair it in free of cost....

Im purchase sony xperia mobile-C2004, In warrrnty period have screen issue after rework have another issue motherbord in only one half year have top most issue . sony is most big brand they give these type mobile im very disappointing. and service center not giving good service....

VERY BAD EXPERIENCE - DID NOT EXPECT THIS FROM SONY With deep disappointment i am sharing this - We bought Sony LED Bravia model No KLV-40R452A on 27th Oct 2013. In just a year and a half, In March 2015 the TV stopped working!!! The Sony Service Center repaired it and gave ti back on 18th March 2015. Today just after 3 Months the TV is not functioning again because of the same problem. We spent 53K to get the best Brand. If this is the...

This is an extreme disgrace to your company Sony Xperia that you have such a poor quality of service and product quality. I, SOMASUNDARAM had taken Xperia M4 Aqua on 29th of july 2015. The new phone I got was again faulty.So i asked the service center to replace my phone there only. My ticket id no is W[protected] and since 8th aug 2015 I haven't got my phone back.Its been more than a 15 days now and every time the service center people...

I booked my complaint on 17/08/2015 regarding the malfunctioning of my laptop they said well send am engineer within 48 hours but no one visited then I called on 20/8/2015 then also same response then I called on 19th 21st and today all I am getting is Well send tommorow everytime same thing...

SIR I have ordered a remote of SONY BRAVIA MODEL NO.KLV 19T4009 on 08/06/2015 which costs RS 700 but i didn't get the original one of same model no. In inquiring for this they said it is unavailable /out of stock for 40 days. On requesting they are providing a another compatible one.But for this remote they are asking RS 1200 instead of RS 700 without proper bill and warranty period of 3 months instead of 6 months as told earlier .In fact...

I bought my Sony z ultra on 10 Feb 2015, the screen got cracked with out any issue as it was in my pocket and when I take it out, shocked on seeing crack. How it can be possible I am in situation of nothing to do, sony is manufacturing very cheap products . I bought it for 18k and Sony customer is saying it is out of warranty and they are asking me to pay half amount on MRP.I'm asking Sony that why should we pay money when it is not our fault....

Transaction id W[protected] / NEW REQUEST ID 27143056 submitted phone on 01.08.15 an Rs. 12245 on 07.08.15. status showing from past 12 days one part not available. no update till now, when the phone shall be repaired despite repetitive calls. neither other handset made available due to non fulfillment of commitment made by service centre that phone shall be handover within 10-15 days. facing lot hardship due to this....

Sony Xperia Z had a problem submitted my phone on 23-03-15 and received on 16-04-15 and it was having a major problem of vibration then again submitted on 17-04-15 then got a refurbished phone on 15-05-15 having faults and already told to service center then he promised me to give me a new handset within a period of 2 weeks and today its 22-08-15 yet not received my new phone i keep on calling and messages but not proper response got...

Respeceted sir, I want to know that my LCD TV 32 inches model no - EX 300 sony bravia. Its screen got damaging slow slow since six month. Now, its totally foggy with broadly by horizontal lines occured automatically. Rest of the tv working normal. What to do about screen now. KINDLY ADVISE....

Dear Sir, I purchased the above Tv from M/s Swastik Homes, Rourkela on dated 18/05/2011. The TV Display panel was replaced once within the warranty period by Sony service center, Rourkela on dated 12/10/2012. The TV worked fine for 2 years, after that thick lines appeared on the screen, called Sony Service Engineer, checked & found that the Display panel is out of order. Sony Service Engineer gave me a rough estimate of Rs 18000/- for...

Sir, I purchased Sony Tv model KDL32EX720 on dated 18/05/2011 from M/s Swastik Homes, Rourkela . The Tv panel was out of order within warranty period & it was replaced on dated 12/10/2012. Again, the replaced Tv panel is out of order after 2 years of operation. The matter has been informed to Sony service center, Rourkela & they have given a estimate of Rs 18000/- for replacement of panel since it is outside warranty period. Now, my question...

Sub:- Faulty Handset of Sony Xperia Z3 Compact D-5833 / IMEI - [protected] Dear Sir / Madam, I have bought a Sony Xperia Z3 Compact handset Model D-5833, from Satnam Electronics, G.K.-1, M-Block Mkt, New Delhi, vide their Invoice No. 776/15-16 dt 31.05.2015 for Rs. 34, 800/- (copy of invoice is attached). On 6th July 15 the Sony Xperia, automatically the display got blank and was not getting Switched ON. I checked the online customer...

I have buy c4 which is just 15 days old I have taken it to service center but they have charged 5000 for that and I have taken my phone after giving 5000 but after giving also 5000 my phone has been not working properly and whenever I get a. Call and phone display go and no one can switch on it......

Name-Bharatesh B Baloji Add- #59, Kudachi, Raybag tq, Belgaum Dist. 591311. Phone no - [protected] Model- Xperia Z1 black Problem :- I am waithing for bus on sangli stand some schoole bay's accidently fell my mobile on road that thme my mobile was dameged Mobile dameged date for 21.8.2015 . My request for repair...

Dear Sir/mam

I wish to inform that u. i have purchase a new mobile SONY XPERIA C4 DUAL and purchase date is 22/07/2015 in digital mobile collection allahabad.

My problem is I have activated my xperia protected feature through by this mail id pankajsingh.[protected]@gmail.com But my mobile after restart automatically protected mode is on.so i am try my mail id and password but my mobile authenticated not support n...