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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 182

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P
Prateek Sirohi
from Mumbai, Maharashtra
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worst service

Address:Faridabad, Haryana

I had bought sony xperia C3 on 1st November 2014 from the mobile store, crown interiors mall, faridabad, 121001, After 10 days i feel that when i play songs in earphone. Song suddenly stops and play again itself in few seconds. I visited to sony centre SAI ELECTRONICS 5C /12 BP NIT RAILWAY ROAD, FARIDABAD, HARYANA, 121001. They said we dont observe any problem. Then on 7th july o faced an another problem that my phone screen is fluctuating...
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Address:Chennai, Tamil Nadu

I purchased a mobile M4 Aqua for Rs25000. On 29th June 2015, to my shock my mobile phone automatically shut down while charging. I immediately approached their service dealer namely Repair and Return Technology (India) Pvt. Ltd located at Doshi Garden Shopping Mall, D9, 1st Floor, #174, Arcot Road, Vadapalani-600026, Tamil Nadu and requested them to take the issue with Sony company for replacement. However after examining my mobile they asked...
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Sanjeethchowdary
from Hyderabad, Telangana
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Worst service

Address:Hyderabad, Andhra Pradesh

It was a very bad experience regarding your sony service sir. I own sony xperia z ultra purchased in March of 2015. Hence as you can check put i still have warranty left. Problems in my phone: 1)my phone's charging port cover has loosened. 2)my phone's speaker has some disturbance. 3)my power button went inside. I went to the bearest service centre and showed then the ORIGINAL bill and requested them to solve the problem. Solution...
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Raghu Menon
from Delhi, Delhi
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Replacement of handset

Address:New Delhi, Delhi

I purchased sony e2115 xperia e4 ds / black on 27 june 2015. From the very next day onwards i wasnt able to receive or dial calls. The battery quality is very poor. Since i am not a regular user i switch it off at night and on 30june 2015 i found that i was not able to switch it on again. I took it to the dealer sabharwal electronics pvt. Ltd, g - 19 - 20 h. L galleria building sector - 12 aashirwad chowk, dwarka, new delhi - 110075. He told...
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Address:Mumbai City, Maharashtra

This is with subject to Sony Bravia LED TV Purchased from Croma, Malad west outlet in November 2013.

The TV is not functioning within 1 year and 5 months time. I have registered a service request to Sony TV Customer Care Service Centre. Deatils are as follows- Authorized Service Centre – M/s. Krish Electronics dated on 11th July 2015 vides Job no: J51686228.

Upon inspection by the Engineer, they have informed...
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M
Mannu Agarwal
from New Delhi, Delhi
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Service Request ID 26322324

Address:New Delhi, Delhi

Name: Manoj Agarwal Mob: +91-[protected] Location: Delhi Email:[protected]@gmail.com Don't purchase Sony Bravia LED 32 inch R42, Service engineer, don't have the knowledge about what is the real problem, service is so poor, they commit, they will provide service within two days, but will provide you service when you call 5-7 times per day after 6 days, so bad experience with sony led, Customer executive came and told me, your tv panel is...
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V
vijay1992
from Delhi, Delhi
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sim detection issue

Address:New Delhi, Delhi

Sir, myself vijay kumar. sir my brother bought a sony xperia t3 on 4th may 2015 from "Sheeba Tel Pvt Ltd" late evening. he presented me the mobile . i dont had micro sim therefore i went to the "Sheeba Tel Pvt Ltd" and asked them to cut the sim and insert inside mobile. The concerned person in shop don't know how to insert but they tried using pin one by one. At last third or fourth person inserted the sim. I happily came back but from that...
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Kishan vernekar
from Ahmedabad, Gujarat
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replacement of handset

Address:South Goa, Goa

I was using sony xperia L handset which started troubling me after 8 months, and was submitted for repair, as it couldn't be repaired, , I had asked for the replacement of handset, but the company is just fooling me saying that they are giving me a new handset, 6 times they have given me used handsets which has siMilar problems, nw they have told me that they will give me replacement or upgradation which I have been waiting since 1 month,...
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R
Rajendra Guha
from Amla, Madhya Pradesh
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led panel not working

Address:Bhopal, Madhya Pradesh

i have purchase a led tv in 2012 but due to bad luck, presently that is damage due to panal is not working, i have cal from some person sony service center Bhopal but they have told expenses come approx 12000 to 130000, i have requested to you please help me i have always prefer sony product and suggest to all . best Regards Rajendra Guha 81-B Raj samrat Nagar phase -2 JK road bhopal [protected]...
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P
praka62
from Ahmedabad, Gujarat
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Xperia Z2 liquid damage

Address:Hyderabad, Andhra Pradesh

TICKET ID NO: [protected] IMEI NO: [protected] Job sheet no: W[protected] Query reference number: 1-[protected] Phone model: Xperia Z2 Model Number: D6502 SI-NO:[protected] I bought a sony Z2 mobile 2 months ago. Yesterday, my mobile unknowingly fell in a bucket of 1/4th water. When I take it back after 4-5 seconds, I was unable to switch it back on. It started to vibrate for 1-2 hours. I went to the near by sony service centre....
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R
Ranjeet72
from Delhi, Delhi
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Complaint against Sony Mobile Service Station

Address:West Delhi, Delhi

I had purchase a mobile set of Sony and its make is XPERIA Z1 COMPACT on 03.02.15. After using the same for some days I had to visit the Sony Service Station at Office No. 308, 3rd Floor, DDA Building-5, District Centre, Janakpuri, Delhi-110058 since my handset was not charging. They deposited my handset and told to get it rectified within 8 days. On completion of 8 days when I visited the Service centre, I was told that it is not yet ready...
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S
Senthilkumar Venkatraman
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Sony Xperia Z Ultra Mobile Phone Replacement

Address:Bangalore, Karnataka

3 Months Old Mobile phone replacement Bought a Sony Xperia Z Ultra mobile phone from Flipkart online shop on 8th of Mar'15. The phone's screen was damaged and reached out to the Sony Service center on 8th of Jun 2015. The CSR is just revealing that the phone cannot be repaired but can be replaced for 50% of MRP of the phone which was not disclosed on purchase of the phone or in any terms and conditions with the phone Purchase. Agreed for...
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C
cakecraft
from Delhi, Delhi
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Cheating By Authorised Service Centre

Address:Gurgaon, Haryana

I had paid Rs.5000 as advance towards New panel for my Sony TV KLV-40V400A to: I Connect (Authorised service centre) M-4, Ground Floor, Old DLF Colony, Sec-14, Gurgaon-122001, Haryana on 1 Oct. 2014, After one month I got call form service centre that panel is not available. I asked for refund of my advance and I was told that it will be sent home through representative. Now after making so many call in past 9 months i did not get my...
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A
Asarsa
from Indore, Madhya Pradesh
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Heating of M4 aqua ended with display problem

Address:Ahmedabad, Gujarat

I bought my new M4 aqua on 2nd July 2015, from 4th July I noticed intense heating of phone, shown to shop technical staff, they advised to change cut sim to nano sim.6th July I went there to get my sim changed, they were nt able to remove old sim, said to gt it done by well qualified staff at service center. Went there on 7th July after half an hour of waiting they did multiple attempts bt sim was not getting out. They assured before that...
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A
anshu2907
from Delhi, Delhi
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Red light blinking continuously

Address:New Delhi, Delhi

I was facing this problem 3rd time in last six months last two times the technician change the power supply board but again i was facing the same problem within two months and my request id is 56437420 dated 13-july -2015. and this time i want proper solution....
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Chaitra Manjunath
from Bengaluru, Karnataka
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Mobile heats up sometime

Address:Bangalore, Karnataka

I got Sony Xperia M4 from Sangeeta mobiles, Pheonix Mall, bangalore on[protected]. From day1 the mobile heats up on charging, and when listened to music or played games for sometime. I am not happy with the response i am getting from the dealer as well as the service center(the call is being disconnected from the other end when called purposefully, contact:[protected]...
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divyanatty
from Bengaluru, Karnataka
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Software problem

Address:Bangalore, Karnataka

I brought a laptop sony VAIO in 15th August 2014. Now My laptop shut down frequently 2 to 3mins while im doing work. even i format my os also but their no result.could you please give me the reply or call me as soon as possible And also speakers also not working properly,...
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prashant.phanse
from Mumbai, Maharashtra
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Sony Z2 Mobile is not water proof as claimed

Address:Mumbai City, Maharashtra

With reference to my mobile phone Sony Experia Z2 given to your sony service center (Shri Sai Electronics). Job no : W[protected] MODEL : D6502 The Sony Experia Z2 mobile was water proof as claimed in the advertisement/ brochures and the same is the reason I have purchased the same. Kindly stop making false claims of being water proof and cheating the customers on behest of the same. The last thing i remember was to pick...
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V
vkprasath
from Nadapuram, Kerala
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warranty not provide by the company

Address:Thanjavur, Tamil Nadu

1.Mobile some time will hanged and suddenly i restart the mobile after battery full down after charging mobile will be used. 2. mobile inside the screen some lines will appear. 3.dual sim function is very bad in my mobile. finally i go to sony service center. The executive does not respond me. suppose rectify my mobile i pay to Rs 3000. why i pay to the money. why you give a one year warranty. service center atmosphere is very bad. i...
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P
pdiptesh62
from Mumbai, Maharashtra
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Warranty Extend

Address:Mumbai City, Maharashtra

I get replacement of my Old mobile to new mobile but service centre promise me to extend my warranty 2 months becoz they are not identify my mobile problem for 2 months after that they decide to give me new mobile and also tolled me I will extended u r warranty for 2 months but still they are not reply me any more and now my warranty also expired 12 july 2015 so plz look in this matter and extend my mobile warranty for 2 months my contact...
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