Videocon Industries Complaints & Reviews

Hi, my customer id is[protected], u have registered a request to relocate my d2h at same area but in other flat. Vu have got a complaint no & a message mentioned below.
-dear ravi narayan samal your complaint no.[protected] for customer id[protected] has been registered and will get resolved till wednesday, june 15, 2016 01.50 pm..
But still now nobody has came or called regarding same, when i called again to customer care to...

World worst company my customer dth id[protected].
Yesterday i call the customer care [protected] one agent pic the call i tell them my remote is not working plz issue me new remote
I ask the price he told me rs. 325. After that he told me plz switch on the set of box we need to upgrade some commands. During this process your set of box restart. After that he force me to press the reset key for 30 sec. He told me there is some...

1) complaint no. 43681083 dt. 09.06.2016
2) complaint no.[protected] dt.10.06.2016
3) complaint no[protected] dt.11.06.2016
4) complaint no.[protected] dt.13.06.2016
Till not solved &your call centre jr, sr. Representative not cooperated also their talking to consumer is not appropriate, whenever i call he put my call hold/ mute for long time i. E.15 to 20 min. So please resolve my problem....

My customer id #[protected]

My d2h is not working since thursday, 9th june evening. It says signal not available please check your connection.

I called customercare and logged a complain with woid : 43711760 on friday and till date issue has not been resolved and no engineer has called and visited to look into issue. Thereafter i am regularly calling customercare and everytime new complain number is raised and...

Before recharging my videocon d2h I called customer service for any offers, they said if I recharge for 6 months I ll get a 1000 rs voucher for online shopping, that I ll get within 24 hours of recharge, when I asked for promo code for the offer they said not required and the voucher ll be sent to my registered mail I'd. I recharged on 4 th June Still I didn't get any voucher, when I called customer service they are unable to process, and...

My d2h is not working, its under gurantee.
As I raised a request for resolving "No Signal" issue on 7th june 2016, As they said within 8 workin hours your issue will be fixed, I waited 24 hours no response, again i called to customer care they said Sorry for inconveniences, please give the 12 hours we will fixed your issue again I wait 24 hours and I called on 9th june 2016 evening, they said It will be resolved by tomorrow by 6 PM,...

My customer id is 84716799, i relocate my service, for this i have paid 400/- on 6 june 2016 to engineer mr ashok (Mobile no.[protected]) at kota, i recharge again for 275/- on 8th june 2016, but my balance shows nil, my tv channel are off, i called customer care several time but they continuously assuring me service resume in next 24 hrs/up to 5 pm/up to 8 pm/next day, means contiuously making me fool, i spent 5 days taking fake assurance...

Hello sir,

I am the customer videocon d2h since many years but since 20 days i am having sevior issues with d2h for that i have raised an issue about signal probel emwith d2h cc and technician attended the complaint and could resolve the problem and paid service charges for that and gave a validity of a month. After few days again i got the same problem and technician came and resolved the problem for the 2nd time and very...

Respected sir/madam, i have videocone sim card having mobile no-[protected] of haryana circle. This sim card shows no any network connection for about 15days as per my knowledge. Plz check out the problem that has happened and why this problwm occured. My email address - [protected]@gmail.com. Plzz solve my problem asearly as possible. This sim is important to me and this my sim card operator has done this as my sim not working. I have also...

Starting from 1-June-2016 There is no signal in my D2H. Below is the list of all complains/escalations i made :
Complaint #[protected]
Complaint #[protected]
Complaint #[protected]
Complaint #[protected]
Complaint #[protected]
WOID# 43504291

Is this the way Videocon deals with its costumers ? I would rate you as the poorest in terms of services. From last 6 days after raising 6 different...

I had called lg service centre and informed them my refrigerator stopped cooling. They arranged for a technician named shankar [protected] from mehidipatnam.. His boss number - [protected].. It has been over 50 to 60 calls to these guys over the past month and my issue has still not been resolved. They changed the bi metal, fuse and timer after which it works for 4 to 5 hours and then stops. I am fed up.. They collected close to rs 2200 from...

Videocon representative came on 28th to repair my neighbor's connection on 28th. He spoiled my connection. Half of the channels stopped coming. It is more than a week they logging new complain with new time frame everyday. No one coming to repair. After spoiling also they did not realize, initially they said to get it repaired myself by changing all cable. Still i am suffering with the connection for irresponsible engineer and team. I want...

This is tripti bhattacharjee and i am using videocon d2h from last 6 months only and when i bought it your agent said that i ll get free service for 1 year and suddenly from last 4 days i am getting an error message on my screen saying signal not available. Today when i called your agent told me that i need to pay rs 150 to your service engineer for his visit. This is absolutely not acceptable from you guys. I would never pay extra for you...

My D2h id 18470406. 2 days before it rained heavily here and since from that day the signal is not available is showing in most of the channels. I lodged a complaint to the customer care and today they are replying that i have to pay Rs 200 for service charge. Why i will pay for the service i never paid to local cable supplier then why will i pay now. This is highly unacceptable, not providing services will not only create a bad example but...

Hi,

My cust id is[protected].
I had complained on 30th may, issue was regarding recording but as usual engineer will call and they will say I am coming to your house but they wont come and complain will be closed without resolving it.

Its not the first time actually they will wait for expiring of the warranty so that they can take again the money, if this will continue and they will ignore this kind of...

Dear Sir,

I Am Akshay Yadav and My Mobile no. is [protected] this no Not in service due to sudden wind up of videocon telecom and now problem is that my no is not in service i unable to do any work and transaction and contact any one because this no is mostly use for contact others.
Company Website and Service Center are also Close.

Regards
Akshay
[protected]...

Hi my name is alok Sharma . I have bought a ddb led in which I have got the inbuilt setup box by Videocon and it's been only one weak after the installation of both my led and dish and now I am getting an error which is signal not available and I have been talking to Videocon customer care team for past three days and everyday they say that on today itself my problem will get resolved. However I have never received any call call from any...

This is with regards to the service provided by Videocon D2H service that I am using, since the time I have shifted to Mumbai there is a network issue going on though re-installed. My Customer ID 67861455, with complaint #[protected], for the same issue.
Since the time I have recharged it I have hardly seen anything and due to this network issue they asked me to request for a technician for which I had to pay Rs. 170 every time. I mean...

We had purchased split air conditioner on 27 may 2016. Due to heavy storm on 29 may 2016 its outdoor compressor gets lay down. We lodged compalint and service center has provided us the solution too.but they said it has a fitting problem..we then complaint to the shop (metro) from where we had purchase it.but they are not giving us any solution.we are having fitting problem for air conditioner..so kindly provide us the solution of fitting...

I booked to mount my split ac in new room at jodhpur rajasthan. My complaint nomber is 0d[protected] code no 64396 to toll free number at jaipur. The person came named mr. Sandeep dhadhich. He refused to use old pipe line & all other parts also. Same time he filled gas in compressor with in 20 minuts. When i asked to give bill he told that bill book was finish and give my kaccha bill & told that next day he will provide the bill. Number i...