Videocon Industries Complaints & Reviews

I have a videocn d2h connection. I must say it is the most incompetent service provider I have known. I have two connections one in Bombay and other one in Pune. I told them to transfer my balance of from my Bombay customerid to my Pune customerid. I called them and they committed it shall be done within 24 hours and it has been 2 and half weeks. I would have literally called them not less than 10 times and same commitment is given but no...

The worse establishment i have seen in my life. There is no after sales service and no response from the staff for complaint made repeatedly for three days. No one not attended the complaint even after the lapse of 60 hours of complaint made. The sr #[protected] of 25.07.16 &[protected] of 26.07.16. Videocon d2h is third grade company & the worse for service delivery....

Worst service of videocon I have complain many time but they didn't visit us even a single time, my tv is not working power red button show on but its not ON either by remote or manual switch. before its get faulty the pictuce quality and sound quality and was not good plz tell me some ideas to screw them or else how to complain to consumer court
my tv model no. is LEDTVVJU32HH02FK and serial no. is[protected]

br...

First time my STB was defective, It took me seven days to resolve after complaining to your head office. This time when there was reception only for few channels and that too not on their proper designated channel no. since Thursday 21 Jul 2016 night. I lodged a complain with customer care, who was only trying to convince me that it was because of the rain. He was adamant when I told him it is a defect since many hours. I also told him that...

I am really fed up of complaining now.In the past 1 year i have had 2 set top boxes changed and everytime an engineer comes to visit the place i have shell out atleast rs1000/-. They say its the cost of the box and the service charge. The service is so pathetic & slow that i can lodge a complaint and take a round trip from mumbai to delhi and back in their promised 24 hrs. I think for them 24hrs means 24 days. If you guys are increasing the...

Hello,

Customer id for videocon d2h is 97541867.

Videocon d2h service is very pathetic.

I am not getting service from past 10 days and local engineers and customer care are least bothered.

They all speak different language and process.

They have replaced setup box couple of times and relocated the dish but still issue remains unsolved.

I would...

Hi,

I have take new connection on 20 july, still your engineer is not coming for connection. I called in your office they give me meaning less answer. Such bad service is provide by you.

We get such a bad service, please confirm to me when your engineer is coming for connection. Other wise cancel my order and refund me.

Regards,
Rohan rasal
[protected]...

Last time I had complained when my d2h was not working your engineer called me when I was in office. I requested him to come at around 5pm and he was insisting to come at 2pm when no one was at home. You'll are not concerned on customers convenience. That complaint was resolved 2 days later. Today morning I complained that my set up box is not working. The advisor said he will arrange for engineer as I told him my problem as I had off today...

I had purchased videocon split air conditioner from an authorized retailer on 11th june 2016. my air conditioner stopped working few days back. i registered a complaint with patna service center (ref no # pat[protected], response code # r86531).

A service person visited yesterday and advised that compressor isn't functional and should be replaced. since compressor came with 5 years warranty, it should have been replaced without...

Rash behavior of manager pratap and technician on service reliability
Im a customer in videocon d2h and i have raised complaint for more than 5 times in a 3 days and my customer id is 71995654. Staff and technicians are saying that there will be only one month service will be done on the problem statement. I see rude behaviour from the technician and the customer call center especially manager pratap and asking me to move out of the...

I have done 196 unlimited internet pack on 29th june on [protected] no.Internet pack is valid till 28th july. My 2gb is finished after that my internet speed is down to 20 kbps. Which is actually in bytes not even 1 kb.
So i done rs. 198 a new pack at 18 july but still my speed is in bytes.
My speed is very slow not any website open with any browser, even playstore is not open. Plz solve the issue videocon telecom....

Piyush jain on jul 19, 2016
Complaint id 44493793/ dt 8 july, 44601210/ 12july,[protected]/ 14july,[protected]/15 july,[protected]/18 july, 44786185/18 july.
After so many complaint given but till today no resolution, i am not seeing tv since 10 days. No one had come to resolve my problem.
After repeatedly calling and getting 24 hrs timeline to resolve the problem, didnt get the solution.
Second complaint raised 24...

Complaint id 44729516.
After repeatedly calling and getting 24 hrs timeline to resolve the problem, didnt get the solution.
Second complaint raised 24 hrs later given a timeline of 8 hrs with an arrogant voice.
Called 6 hrs later didn't get a solution. said 2 hrs left for the complaint time to close.
Called 2 hrs later, given 48 hrs resolution time.
Pathetic service from the videocon d2h....

I have purchased videocon tab in jamshedpur (dealer name hello brother), unfortunately this item was damaged, it was june moth i reached to nearer service center. after then i could not get proper service, some time says parts are not available or company stop making this product, i unable to understand if service not get update then why should this company make sell or deliver to people. after that service centre charged rational amount...

Hi, we had complained about the broken antenna. A service engineer visited us but demanded excessive amount. Repair is quoted at the same price as of new antenna. No further action has been taken after re complaint. Customer service repeated same and the demand seems un reasonable. The engineer behaviour was very rude. Would want you to take necessary action. Else, please return our balance pending which is 1084 rs as of today....

No one cares to work on the problems... The problem of my tv is since 2months... Its been 4 days and our tv is not working. Getting started and stops immediately... Engineer came and said the tv will work back with an hour and. Not its more than two hours.. No one is their to listen us... I suggest every that person who is planning to buy any product of videocon... Please dont.. U will be suffering the same. Shivjit thakur also talked. Said...

Hello,
I have ordered d2h smart remote dongle on 7th july 2016 when the price of it was ₹399. Within 2 days the price slashed by ₹150 to ₹249 which is huge compared to actual price of the product. I received the dongle yesterday it was billed on 9th july 2016 for ₹249 only. So the actual value of the product is just ₹249 and i have paid ₹150 more. I have the product with bill amount of ₹249. So kindly issue me ₹150...

Complaint no 44625211 is not attended at all even after 72 hrs.

Complaint lodged on 12th july 2016. They respond to send service engineer with 24 hrs. No response.
We mail them again on 14th july 2016. Same response by the company.

This company only traps customers in buying their product and the customer lives his lifetime with a guilt of being a fool to do so.

Hopeless and insensitive...

Dear sir,

Very poor services is your.

Id: 83655610.

My vieocon d2h tv is showing error e-404 : smart card error from 26-june-2016.

I have complained 8 times in call center approx (total : 1 hour and 30 minutes) but no reponse is came.
Every times is saying "tommorow engineering will come."
But no engineering is came and no call is coming for services.
Yesterday...

We have been asking for downgrade the south silver pack to flexi pack for past two weeks. but without our knowledge they changed the silver pack to other one and made a restriction that we cannot change to flexi for next one month as it is their process.

My question is..
1. why do they change the plan without our knowledge?
2. we ahve asked to change the plan to flexi but they say that "just before your plan has...