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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 379

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J
Junaibish Kaida
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

84 days prepaid rs 448 plan paid twice

Address:Thane, Maharashtra, 400606
Website:[email protected]

Please refer to sms below received from vodafone
Plan i paid 448 twice by mistake on 1st jan.
1 gb renewable daily for 84 days is till 25th march 2018.

Hello, your 1024.00 mb 3g/4g data pack is now active and valid till 02.01.2018 00:00:00 hrs. Watch aajtak, zeetv, movies and more on vodafone play http://bit.ly/2lR3DXQ

My payment confirmation sms

Rchrg of mrp rs 448 on 01/01/18 successful....
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I've been charged 499.99 rs for data usage, i had a 5gb plan but i got no alert when it exhausted, i used some data in mid of 11:30pm to 12:30am in this interval vodafone charged me 499 rs for data usage unfairly,

I got all alerts after 1 am. This is really cheating on your customers. I want my money back.

This is not my mistake, it's problem from vodafone's end, i want my refund of 499. No one is mad who will...
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A
Ajay Chandrappagol
from Savantvadi, Maharashtra
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issue of aadhaar to vodafone sim link.

Address:Sindhudurg, Maharashtra, 416510

I have visited many time to vodafone store room of sawantwadi of sindhudurg district to link my aadhaar number to sim but they are unable to link it and they were giving reason that my aadhar card has address of karnataka and sim belongs maharshtra.

As their given suggestion, i tried it in belgaum, karnataka also but thy were also fail to link it.

Details:
Adhaar no:[protected]
Mobile no: [protected]br...
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G
gaurav_328
from Noida, Uttar Pradesh
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harassing for fake outstanding due

Address:201306

I have ported out from vodafone around 6 month back due to poor network at my location. Complained many times but no remedial action taken. For porting out, i have made advance payment against my bill. They rejected my porting request twice and after escalating they have accepted. Now after 6 month they are calling me and asking to make due amount if rs 1200. I had plan of 499 and 199 for my 2 number. I don't understand that if there was...
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K
karishmapareek
from New Delhi, Delhi
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lack of information by vodafone

Address:New Delhi, Delhi

On 6th of january i check by dial *111# best offer available on my number and fount that there is an offer in 46 i'll get 1.3 gb 2g/3g/4g data, 500 mb you'll get instand and remaining 874 mb in 30 min.

This is the only information provided to me.
I recharge the same and 2 masseges from vodafone that you get 500mb 3g data for 7 days and 874mb 2g data for 28 days. When i use the mobile data it is used from 874 mb which...
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Y
Yatharth Chauhan
from Delhi, Delhi
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recharge done twice and money deducted twice

Address:New Delhi, Delhi, 110032
Website:Www.paytm.com

I recharged my vodafone number with 198rs via paytm app but the same recharge was done twice and money for both the recharges was deducted from my paytm wallet. I reported the issue to paytm but the said that once the recharge is successful is cannot be reverted. My transaction id for the first recharge is [protected] and for second recharge is [protected]....
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R
rkalbela
from Mumbai, Maharashtra
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bill dispute vodafone - 9867706657

Address:Mumbai City, Maharashtra, 400708
Website:vodafone.com

Dear sir,
I am vodafone customer more than 4 years and received a wrong billing for isd calling in dec 2017 itemized bill. I have raised this discrepancy with vodafone executive on phone, they logged a call and next day closed the call. During discussion i requested them to open the complain ticket till get any resolution.

I have made multiple request to vodafone to share me convincing proof of evidence, that will force...
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H
Hoysala King Samrat
from Bengaluru, Karnataka
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billing

Address:570002

Namaskaram
Hi
To vodofn office
Jayalaksmi puram
Mysore. Karnataka
Subject : complaint against to monthly billing

Hello
Sir/ madam
Iam. Using post paid monthly billing sim last 3 months its very stupid billing this month 455 last time visit in vodofn billing office ther employee told i wll change your plan only 250 rs billing and only 75 calls 100 sms charge 450 what a...
+1 photos
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F
Fun Guru.
from Noida, Uttar Pradesh
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billing problem

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi my name is ankit yadav and i am using voda postpaid approximately from last year and i take a plan of 399 but you never make bill as per your plans always make bill more than plan and this month my bill is 1427. How could this possible each and every time your executive said this never happen again but still i didn't got any resolution please do some needful otherwise i will take legal action. Also i will never pay bills without any permanent...
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B
bose04
from Delhi, Delhi
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bill plan change & resume old plan

Address:New Delhi, Delhi, 110019
Website:Vodafone.com

I used 99 plan, but unfortunately 4 January by mistake activated 399 plan, I already requested several time to appellate Dept, l need my old plan, I am suffering continuously inadequate network since 2010, I never used Vodafone properly, if the plan remain unchanged l will port out .soon ...this is very worthless & disgusted service...
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S
Sukhdeep Kharbanda
from Patiala, Punjab
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network issue

Address:New Delhi, Delhi, 110019

Hello,

I have been using vodafone services in gurgaon for over 10 years and have not faced an issue until now. I recently moved to govindpuri ext. Kalkaji, new delhi and facing network issues on daily basis. I am not able to make or recieve any any call or my number nor am able to use internet services since the vodafone network in our area is awful.
I have raised this issue but the customer support people are helpless...
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R
Rajiv@3838
from Kolkata, West Bengal
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siim replacement/ 98310-73838

To-day, i. E. 06.01.2018 at 12.45 around i have visited your vodafone stores at girish park, kolkata for my sim problem. The concerned person replace my sim after verification my paper and assuredme that the service will be start within 2 hours. But till the writing of this mail at 6.25 my service is not activate.
This type of service i have not expected from vodafone because you are one of the most popular mobile service provider...
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V
Vinay15965
from Mumbai, Maharashtra
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plan promised was 299, but now 399 plan active

Address:Bangalore, Karnataka

When i was using airtel network, vodafne customer representative called me and said they have 299 plan if i port from airtel to vodafone. After one month of activation there is a bill generated for 399. Now if i call and check, they have never activated that 299 plan that was promised.
Worst vodafone network and worst customer care people. My number is[protected]. Email: [protected]@gmail.com...
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P
Pranjulmittal
from Mumbai, Maharashtra
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request is pending since 21-nov-2017

I have called and raised complaint more than 20 times regarding network issue in my area, since no action has been taken yet. Request is pending from 21st Nov-2017. Today date 06-Jan-2018 Customer care person told me there is no complain raised till date. Please let me know when my issue will resolved.

+91-[protected]...
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S
sanskarmotors
from Indore, Madhya Pradesh
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duplicate copy of agreement/form/document submitted

Address:Indore, Madhya Pradesh, 452010

Dear madam/sir
We have multiple connections of your company for which we are in a need of duplicate copy of agreement/form/document submitted while taking connections.
Approached here to your indore vodafone office where mr. Dharmendra denied for the same, approached corporate mail id there got a reply to collect the same from vodafone office
Where should i go as i submitted documents to vodafone as a company and not...
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S
Sid39
from Savantvadi, Maharashtra
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mis, selling, incorrect information vodafone

Address:Pune, Maharashtra, 411013

I had a connection with reliance communications (Pre-paid). I had balance of more then ₹8000 when i had to shift to vodaphone. I was told by vodaphone that i can go with post paid plan with them and vodaphone would charge the bill to reliance communication and i don't have to pay till my balance in reliance communication is over. But it was a lie and vodaphone now is deniying this. Also reliance communications had my money as balance which...
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K
kkrajput003
from Ahmedabad, Gujarat
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unwanted bill from vodafone

Address:Ajmer, Rajasthan, 305001

I did my vodafone number portabilty on 28 july 2017 from postpaid to prepaid, i am using prepaid number from 28 july.

After that also i got the bill in august, september and october.

And my mobile number is attached with hdfc credit card. So automatic payment is done by hdfc credit card. So that amount i have to pay.

If i de-registered my postpaid number in 28 july 2017 than how i can get the bill...
+4 photos
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T
Titti
from Visakhapatnam, Andhra Pradesh
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deducting money without my knowledge

Address:530011
Website:Vodafone

Balance is deducting without my knowledge and i spoke with senior supervisor his name veera he wil not resolve my issue, he dont know how to solve the issue. He told me to call 1963 your problem will resolve and i tried in front of him but no one should pick my call. Simply he was trying to avoid me thats the reason he has given this number, so and i request you to solve my issue. If you wil not resolve my issue and i simply change the network...
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Address:400065
Website:[email protected]

Hi,
Vodafone is deducting 99 per month since 8 months. This month also vodafone bill deducted 99/- mconverge fashion [protected]@99, which i never activated. Customer care executive is not giving any valid answer for this bill. They says i clicked somewhere, eventhough i click somewhere how vodafone can bill it??
I never used any of this portal, how can i pay for this??
Do i need to go for consumer court for this or can solve...
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R
Ramaiah S
from Bengaluru, Karnataka
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connection suspended

Address:560035

I bought a vodafone super wi-fi (Actually an useless modem) at wipro sarjapur corporate office on dec 14, 2017. They have activated the modem within 2 hours.

Till 25th of december everything was fine. But on 26th of december i got a message for negative verification and 28th december they have suspended my connection without informing me.

When i called customer care they have activated on 28th december and 29th...
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