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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 381

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S
Shyam marwah
from Noida, Uttar Pradesh
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ir activation

Address:110016
Website:Www.vodafone.com

I am using the services since last 10 years and never had a bad experience. On nov 30 2017 last min international travel was confirmed (Bali volcano). I had chosen online international roaming for 10 days with ir pack, after doing so recieved message international roaming is activated. The number in use is the only medium i get connected to my banking partners. On 2 dec 2017 the services stop and trying reaching you only ivr messages avalibale....
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J
jignesh_101
from Mumbai, Maharashtra
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migration from postpaid to prepaid

Address:Mumbai City, Maharashtra, 400008

Application for the migration from postpaid to prepaid with all required documents for the number [protected] was given on 20th dec.2017 at the vodafone store opp. Navjivan society, lamington road, mumbai-400007.. The mane of the vodafone representative at the store who too all the documents was mr. Smit... But till date no action has been taken.. On visiting the store again on 1st dec. 2018... I was informed that it will take few more days......
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N
Nisha1991
from Delhi, Delhi
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postpaid to prepaid conversion problem

We already discussed many times for billing related issues with vodafone, and already paid extra in last 4 months.
Mail and twitter also i was done but issue not resolved.
At 12 november 2017, we put a request for converting postpaid to prepaid, but after 15 days no conversion, and your customer support executive name niisha, she called us and without our confirmation she activated 149 plan on our number. We request many times,...
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S
sweedude4u
from Surat, Gujarat
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network issue

Address:395017

My name is sandeep purohit and i am from surat,
I am facing call drop and poor connectivity issue from vodafone network from last one month where i had complained the customer care, which is of no use, the network is so poor that i am not able to make calls and when someone tries to call me it shows the number is unavailable, i have tried calling customer care number of time but theyy just say that they are working on it but cannot...
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shubham.j
from Gurgaon, Haryana
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customer care executive

Address:New Delhi, Delhi, 110085
Website:vodafone

Hi i am using the vodafone for the last 10 years and today i decide to go postpaid so registered myself for postapaid for which i received the call from [protected] he was very misbehaving not answering my queries, cutting me in between when i asked his name he made a threat comment and disconnected. I am really shocked to see company like vodafone having such people

I want an immediate action against this person, or i am discontinuing...
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M
Maniammadu
from Bengaluru, Karnataka
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company sim not activated.

Address:Bangalore, Karnataka

We have taken nearly 7 sim cards for our company purpose and still it is not activted science 7 working days. It is effecting our business very badly. We are calling up back to back but no one is responding of that vodaphone store employees. We are located in whitefeild, we are paying salaries to our telecaller science 10 days but this sims are not activated. We are of totally loss due to this....
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Ruju R
from Akola, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone failed recharge using my vodafone app

I recharged my mobile [protected] rs. 458, through my vodafone application on 28th dec 2017, amount was deducted but the recharge failed.

I sent an email through vodafone application but did not received any status from them. Even i tried multiple times to connect with customer support but they don't have any idea.

Very poor service provided by vodafone as compare to other leading telecom organizations.
br...
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R
raj26914
from Tikaitnagar, Uttar Pradesh
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very poor internet connectivity

Address:New Delhi, Delhi

Im raja rao, my mobile no is [protected]; i reside in mehram nagar village east, delhi near terminal 1; behind police colony; there are many friends and colleagues who are working with me but the network is very poor. The data which you provide and the calls which are as per the recharge just go unused. Please solve this problem. Else we are forced to look for alternatives..
Regds your valuable customer
Raja rao...
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Address:600117

I’m not able to send messages. When i’ve contacted vodafone store and customer care they said it’s been blocked by trai and i’ve used my sim for telemarketing purposes. I’ve never used it for any marketing purposes and i’m a college student. I don’t have any connections with marketing. Please resolve my problem. The number that’s been sms barred by trai is [protected]...
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1
123raj123
from Madurai, Tamil Nadu
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activation of postpaid sim

Address:624601

Sir,
I am santhanaraj. K from palani tamilnadu, i was using post-paid
Number for past year and i lost my sim, i went to vodafone store at palani (Ammam associates phone no:[protected] to get new on[protected], the vodafone store has said that your sim will be activate with in 4 hrs, but till now the post-paid sim was not activated, and i have contacted the store they are saying they sent mail for sim activation, but they...
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H
himadri2
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

value added service automatically activated by vodafone

Address:Burdwan, West Bengal, 713304

I am a post paid (499/-) customer of vodafone, from last 20 th dec 2017 suddenly they (Vodafone) activate a game to my number without any activation request from me and add rs 30/- on my rental, instantly i called up to call centre for deactivate the service, black list the vas & waiver for rs 30/- from rental, they assured me that they black listed the value added service but on[protected] again another vas activated on my number and rs...
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S
Santoshi Khade
from Pune, Maharashtra
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delay in activation of sim card by executive and her rude behaviour

Address:Mumbai City, Maharashtra, 400074

Dear sir,
I am santoshi khade. I had submitted documents for porting of my gsm number to vodafone. Your customer care executive ms pinky bhosale collected my documents for the same and given me sim and said it will be activated within 7 working days. Now its more than 15 days she is not picking up my call even not bother to reply. Her mobile number is [protected] (Pinky bhosale). Kindly look into this matter as early as possible. The...
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N
nimisha508
from Delhi, Delhi
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voice is not at all audible from the other side

The voice of the person on the call is not clear.. The problem is same with all the numbers being used in the family we have changed our sim card twice and even the cell phone but all in vain.. The problem is there for a long time take some action otherwise we will change our numbers to other networks.. And would be forced to file a complaint in consumer court...
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R
Riya14
from Delhi, Delhi
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access fee

I had got a recharge of rs 204 via paytm and balance had not recovered yet. What is this access fee? Totally pissed got 0 balance in return. Got this message
Rchrg of mrp rs 204 on 30/12/17 successful. Tlktime rcvd rs 3.24, gst rs 31.12, accessfee rs 169.64, new bal rs 59.50. Transid onr[protected]..

Kindly look forward towards this matter soon. Hoping for your attention.
Thankyou...
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O
Om_1981
from Ahmedabad, Gujarat
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automatic activation of services

Address:Thane, Maharashtra, 421004

Hi,

I am vodafone customer since more than 5 years. This week automatically a service called wwe services got activated in my number and they deducted rs 45 from my account. I complained today (30.12.2017) and they stopped the service and refunded the amount.in the evening they activated the service again and deducted rs 45. When complained there was no help from the customer care executive mr sandesh bhatt (I am not sure...
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R
Rajagopal Ramaswami
from Mumbai, Maharashtra
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prepaid frc

Address:400604

I for subscribed for 495 prepaid plan after porting from idea and was told that the plan has 70 days 1gb data per day, 100 sms per day and free local and std inc roaming calls. But now i find that sms facility is not there as welll as roaming outgoing is also not there. I feel cheated as i thought that this must be an equivalent of 458 plan for frc. Can you please do the needful for activating all the facilities. I ported from idea with a...
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Address:560011

Dear sir/madam,

I am using vodafone sim as a postpaid customer, i wanted to change from post paid to prepaid due billing charges which vodafone putting on me double than what actual postpaid plan

Visited place: address: shop no.192, 27th cross road, jayanagar 3rd block, jayanagar, bengaluru, karnataka 56001
Phone:[protected]

So i wanted to move from postpaid to prepaid, for that they...
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S
sandip kaur
from Pithoragarh, Uttarakhand
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wwe zone pack initiated automatically without any confirmation or notification

Address:Udham Singh Nagar, Uttarakhand, 263148

Today, on 30th december, 2017, suddenly i got message from vodafone that your wwe zone pack has been activated as requested by you. But irony is that i never requested for that pack and also they have deducted the money. So pathetic they are!
I am very disappointed with the vodafone services and would recommend others not to go for vodafone connection....
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K
Krishna LV
from Mumbai, Maharashtra
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poor network

Address:Bellary, Karnataka, 583101

Since 8days poor network in my coverage area by vodafone india, i complained to customer care and vodafone office is well but still there is no reply from them and they not yet sort out my problem this seems how careless they were.
Whenever i used to on the data then network completely vanished and i cannot able to access data. And i recharged 500 rs for 3 months package, but now it seems waste of package.
Please sort it out...
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R
Ritchelle Dsouza
from Mumbai, Maharashtra
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deactivate sim card

Address:400102
Website:Consumercomplaints.com

Hi please can u deactivate this number of [protected] right away because my cell got lost today itself please deactivate my sim right away its very urgent i[censored] people would help me it would be thanks full for doing so immediately as soon as possible thanks my email is [protected]@gmail.com please send email as its done from u people please thanks alot...
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