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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 382

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N
nishantkainth
from Bengaluru, Karnataka
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no service in my street for last 3 weeks

Address:560102

Dear sir,
This is nishant, a vodafone customer for long time. Last 3 weeks i am facing network issue at and around my home. I have lodged complaint but they just closed it in 1 week without even resolving. Now last 3 weeks i am not able to talk to anyone when at home. All calls are not heard or goes completely blank. They rejected my porting request for due amount that i have to pay in jan2018. Please guide me. Last 3 weeks i am totally...
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V
Vaibhav Patodia
from Kolkata, West Bengal
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balance cut

Hello, my name vaibhav, my vodafone mobile no. Is [protected] and i want to complain about my recent 5 rs cut. I only call or use internet, i dont use vas or anything else, automatically after few days i see my balance is cut everytime some new reason, i m tired of this seriously, today again i checked my balance, i saw it was deducted from 9 to 4 rs, when i checked, it show that ur last deduction was because of"chrg-rozgar-altruist"
Seriously,...
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J
Jagadish_1983
from Delhi, Delhi
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deactivate my mpesa account

Address:Kolkata, West Bengal, 700103

Kindly deactivate my mpesa account, am not using the account for any transactions, i received a message which says if you don't use it further you have to face a penalty of rs.50 per month, i don't want to use any such service, just deactivate or i have to forcefully stop using vodafone.
Please tell your team to close it as soon as possible, as it's no use for me and am not going to pay any charges on behalf of it....
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H
Henna Mirchandani
from Mumbai, Maharashtra
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blocked number wrongfully

Hi my number [protected] has been blocked for tele calling wrongfully. I have visited the gallery numerous times as well as spoken with customer care executives to no avail. They have checked my call history, no unsolicited calls have been made, yet my number continues to remain blocked. Please unblock as soon as possible. This is very unprofessional....
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S
surajprakash jaiswal
from Kolkata, West Bengal
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unnecessary balance deduction

Address:Kolkata, West Bengal, 700034

Vodafone deducted my 50 rs from my account. Only 4 to 5 calls were made to local numbers that too for less than 50 secs. Still they deduct the entire 50 rs balance. Need my money in 24 hours or else i will write to ceo and raise it to trai. Cheaters.
Also, i tried calling vodafone customer care but they have blocked my no since beginning of december hence i am unable to call them.
Please take necessary action against the agent...
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R
RameshDYadav
from Jalalpur, Gujarat
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wrong information on plan

Address:Mumbai City, Maharashtra
Website:www.vodafone.in

Was contacted by vodafone representative and explained about a plan which was looking better than previous service provider at cost of 399, where i was suppose to get :
Unlimited calling
Sms 100/day
20gb of internet
Calling and sms in roaming free

Now i am surprised to see the plan which is totally different and no support received yet on this...
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A
Adarsh1992
from Kottayam, Kerala
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outgoing calls barred

Address:Bangalore, Karnataka, 560058

I am a vodafone customer from a very long time. I shifted to kerala a year back, since then i am not doing much calls from this sim, but have kept the sim to receive important calls. For one week the sim was switched off and i again put it back to use. But, now i get a message stating "calls are not allowed, contact customer care". I tried calling customer care to inform this, but the call doesnt go to customer care either. I need my number...
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S
sachingkr
from Mumbai, Maharashtra
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postpaid to prepaid migration

Address:400709

On 27th december 2017, i visited koparkhairane store of vodafone for postpaid to prepaid conversion of my number.
I have been told to pay my bill amount + 10 rs (Sim charge) + 74 (Frp).
Bill amount was paid card and other charges collected in cash.
After my prepaid sim activated, there is no balance on the number.
@vodafineindia kindly intervene.

Contact
Sachin gaikar
[protected]@gmail.com...
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Address:Mumbai City, Maharashtra, 400072

Hi.. My number is [protected] .. on 16 dec 2017 I ported my number.. we have take 349 corporate plan. Vodaphone Representative told that we will get 25 GB 4G data.. but got only 1 GB ??
I have complained many times but then not taken any action. Even Vodafone Nodal team didn't given a single reply on this issue.....
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N
Namrakant Tamrakar
from Hyderabad, Telangana
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service center not supportive

Address:500032

I went to indiranagar, hyderabad, vodafone center on 15th december for postpaid to prepaid convertion. Their server was down so they told me to come after a week. I went next week, so the staff member who does this convertion was on leave. I was told to come next day. The big thing is, out of atleast 5-6 staffs, no one could help me saying that only one particular person can do this. No one in there felt responsible to atleast listen to my...
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G
gauravtandon
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mamta vodafone customer care girl

Address:Kurukshetra, Haryana, 136118
Website:vodafone customer care

Hi i am gaurav tandon mobile no. [protected] kurukshetra haryana
It was bad experience with vodafone. I thing want to convert the vodafone to other company no.

I'm not satisfied to talk with vodafone customer care girl name was mamta call at 4:59 pm on 28 dec 2017. She talk with rude & bad attitude, specially when i want details of my problem, she not satisfied me and told "please disconnect the line" without handling...
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P
pikU7
from New Delhi, Delhi
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incoming messages stopped

Address:New Delhi, Delhi, 110067
Website:www.vodafone.com

My messages services has been stopped by voda fone, only the incoming messages service has been stopped. Where in this is my old number I have alot of bank details are attached with it . I called many a time vodafone people not able to reach them. Its a kind request to open up my incoming messages services.

Contact no - [protected]...
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S
Sateesh Kovoori
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing issue

Address:Hyderabad, Andhra Pradesh, 500072

I have ported my mobile from vodafone to airtel, immediate day vodafone intentionally deducted 579 amount from my credit card (Even the autopay date not reached). I am keep on calling to customer care and sending mail for reverting money, they are not responding.

Even i went to kukatpally vodafone store, they told the amount will revert automatically within 48 hours, but till now money is not refunded.
Note: after porting...
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Y
Yogeshvyas
from Vadodara, Gujarat
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closure of m-pesa account

Address:Vadodara, Gujarat, 390020

I have a vodafone telephone since more than a decade and an m-pesa account with rs 236 credit in my account.
When i opened the account, they said there is no charge. I did not use my account for many months as i changed my handset. I suddenly received an sms that they have debitted rs 59 from my account. This happened on 31st july 2017. Again they debitted rs 59 from my account on 30th nov 2017. When i called them and insisted that...
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Address:Chennai, Tamil Nadu, 600096

I had disconnected my number by the last week of june 2017 after paying all my dues and my number was disconnected the very next day. I didn't receive any bills for july but suddenly after a few months they sent a bill asking me to pay for a service that was discontinued. I also received a mail regarding confirmation of the disconnection. I cannot call the customer and talk since i am not in the country and repeated mails to them are going...
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D
durgadasr
from Pune, Maharashtra
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amount not refunded in bank or not credited in vodafone account

Address:Pune, Maharashtra, 411015
Website:Vodafone.in

Dear sir/madam,

Last week i had convert my postpaid no.in to prepaid service. After convert i had recharged rs. 50. But its not credit in my vodafone account. I had contact

After long time my balance rs. 50 is not refunded else not credited in my vodafone account.

Recharge date:-19 dec. 2017

Please see attach file for detail statement
Mobile no. [protected]
Alternate...
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I'm not satisfied to talk vodafone executive officer
Kjuly k jk his rude & helpless attitude, specially when i want to register my cmpln (For networking prob), when i talking no response from there, at last officer said "if finish to tell your prob please disconnect the line"- wht is this??? It's too bad for all matters as network as helping method as customer care officers. I also advise to all for not in use this network. Specially...
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P
Pranav K Vora
from Surat, Gujarat
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51727 special number

Address:Ahmedabad, Gujarat, 380015

In my aug 2017, bill received on sept 2017, special number bill 51717 rs.1260/- for 90:10 minute :second, i am surprised when my credit limit is rs.500/ and bill is more then rs.1300+ my number is suspended by them on 15.08.2017 but when they wanted they started they wanted they suspended ask them to provide detail of suspension. Also, they were raised net charges bill in march 2017 this without installing sim in hand set, it's seems that...
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J
Jeet Sanghvi
from Mumbai, Maharashtra
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unauthorized deduction of prepaid balance for unwanted services

As stated in the subject, my prepaid balance has been deducted by Rs. 90 for subscription to something called WWE ZONE PACK. I have not subscribed to any such service. The message received for this is as below:

Hello! WWE ZONE pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.90 has been deducted.Your current Balance post service activation is Rs.374.94.To deactivate...
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R
Reena Pramodh
from Mumbai, Maharashtra
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payment due

Address:Mumbai City, Maharashtra, 400615
Website:Vodafone

I had a Vodafone connection ([protected]) which I used for more than 3 years. I had asked for a plan change from 99 to 499 which was not done resulting in a bill amount of 2500 approx. I had registered a complain and even after repeated follow up I never got a response as a result of which I disconnected the number. My request for disconnection again has not been taken and now I am being g asked to pay. For what reason I have no clue. On top...
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