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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 383

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D
dr Rahul sisodia
from Jaipur, Rajasthan
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port request

Address:Banswara, Rajasthan, 327001

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs, there is no coverage or vodafone 3g or 4g at my hospital area, hence, i thought to move to jio, i submitted port request from [protected] vodafone to jio on 30 november after 8 days when jio sim wasn't activated i call jio care, and they told me that my request is rejected by vodafone, then i have submitted mnp request again on december and again it...
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M
ManviStar
from Hyderabad, Telangana
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changing of plan from postpaid to prepaid

Sir, i'm the customer of vodafone service using postpaid plan. Now im willing to change from postpaid to prepaid so recently on dec 12 2017 i visited vodafone office which is at anantapur, cleared all my payment also paid extra rs:140 & asked branch officer to change my plan. He replied that he is going to finish this work within a week. But now it has been 15 days&he is such a negligible person still i didn't get any response from him....
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Address:600026

Hi i came to us after recharging 5791 international roaming pack and when i reached hear the roaming was not working, so i followed the proper escalation process with calling customer care and taking up with the lead there and then finally i escalated the issue with nodal officer chennai before one week back. As per the advise i have waited for one more week thinking someone is working at backend and will reach me as mentioned in the email....
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S
sumitkudesia2001
from Solapur, Maharashtra
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shine.com

Website:shine.com

I have received call from the vodafone number [protected] and the person has said that she is calling from shine.com. After that 19000 were extracted from my bank account and the caller is unavailable now. Please resolve at the earliest. The date of this theft was 20th december ie last wednesday. The person on the phone said that a refund of 34000 is being processed. However, i was manipuated into paytm app which i had ever used before. After...
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R
Rakesh Karwa Maheshwari
from Kota, Rajasthan
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change the sim owner without any prior confirmation

Address:341025
Website:Vodafone

[protected]- sim taken in rajasthan by khimsar proof from vodafone however, currently the sim is available at mumbai that too owner name is changed.

My mobile got lost, i tried to block the sim however the vodafone customer care team informed that the owner os this sim is changed. How can company do like this.
What is the use of providing our documents??...
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S
Shaamal
from Mumbai, Maharashtra
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deactivate my mpesa account

Address:Mumbai City, Maharashtra

Kindly deactivate my mpesa account, am not using the account for any transactions, today i received a message which says if you don't use it further you have to face a penalty of rs.50 per month, i don't want to use any such service, just deactivate or i have to forcefully stop using vodafone.
Please tell your team to close it as soon as possible, as it's no use for me and am not going to pay any charges on behalf of it....
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K
Kp_s
from Ahmedabad, Gujarat
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wwe zone pack activation automatically

Address:Chennai, Tamil Nadu, 600001

Hello! Wwe zone pack is now active on your number, as requested. This service is valid till[protected] and a 30 days rental of rs.90 has been deducted. Your current balance post service activation is rs.20.3816. To deactivate sms stop to or call 155223 (Toll free). Special offer! Now enjoy free profile tunes on callertunes app, click hyperurl.co/vs. Dial 1234 (Toll free) for more songs.

This is the message we got and 90rs deducted...
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V
Vasudev Thummar
from Mohpa, Maharashtra
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network issue from vf side

Address:388239

Please refer my complaint no[protected],[protected] and[protected]. I am surprised that without resolving my complaints, it is in closed status. I am government employee and using government cug card. But you are not serious to resolve the network issue....
Please don't be fool to others by showing the fake add about network.
Go through my complaint....
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M
Manish154
from Ahmedabad, Gujarat
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deactivation of service

Address:Bhavnagar, Gujarat, 364710

Dear sir, i have post paid connection of no. [protected] which i converted into prepaid before approx 6 month from vodaphone store via application & i paid all bill & fee which required & told by store, after my application approx after 15 days the post paid service discontinue & prepaid service starts due to late service given by vodaphone bill of post paid connection of remaining days charged to me & after two month my service deactivated...
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H
Harshad9867198392
from Mumbai, Maharashtra
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vodafone excess bill

Address:400068

This is to bring to light the tricky business traps of vodafone.I have been using vodafone postpaid for years an on and off been subject to sudden high usage bills on sudden months.
I have been tolerant enough to pay the bills as also the number had other conveniences like calling other in the network for free, certain amount of internet downloads free(supposedly) etc.
This was until I realised one month when they charged me...
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B
Blaise V Pereira
from Mumbai, Maharashtra
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outgoing service blocked

Address:Thane, Maharashtra, 401201

I'm in nigeria for last 6 months and cannot operate my vodafone india prepaid number for some time now. Imcoming messages were coming so far.

On 25/12/2017, i got message that if i did not call from the number or send sms, my number would be blocked.

I did a online rechage of 350/- inr and internation roaming 673/-inr recharge.
I'm still not able to do the sms or the outgoing call.
I need help to...
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S
Sonia Subash
from Mumbai, Maharashtra
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not allowing to port number

Address:Alappuzha, Kerala, 689504

I have been requesting for porting my number from mumbai circle to kerela circle since a week as i have moved to kerela. I want to link my aadhar with mobile number but i am not able to do it because i am still in vodafone mumbai circle. I was suggested to send the port request via message which keeps on failing, so i visited the vodafone store and got to know that i need to activate roaming. Even after activating roaming, i was not able...
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A
agsd31
from Ahmedabad, Gujarat
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irrelevant balance deduction

Address:South West Delhi, Delhi, 110043

Name: Aditya Singh
Mobile no.: [protected]
Service provider: vodafone

Dear sir/madam,
I've been facing this problem since a long time. They are deducting my balance without proper reason. I faced this problem in two sim cards. This problem is continuing so many times. And they are not connecting my call to customer service representative.
Balance deduction was ₹49/-, again ₹10/- and ₹10/-..Refunded...
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Sanjay Bhandarkar
from Darwha, Maharashtra
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my +919923393088 has closed 2 months passed

Address:Nagpur, Maharashtra, 440023

Confirmation Stopped TWO Months Passes
my mobile [protected]
Registered At Customer Care Center
Warm Regards,

Sanjay Bhandarkar

[protected]@rediffmail.com
Maharashtra -
Idea - [protected], [protected],
Land Line[protected]

Address
Plot No - 73, Popular Housing Society,
Opp- Octroi Wadi Naka No -10,
2nd Row From Amravati...
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Address:Aligarh, Uttar Pradesh, 202001
Website:NA

Sir,
I am requested to you to face last 15 day vodaphone contact number which is converted by prepaid to postpaid number [protected] in 7 december.
After that i have face problem because they have stop all services like income and outgoing of that number. After that i have call vodaphone customer care they have not give proper response to me. I am very disappointed to that service of vodaphone.

I m facing problem...
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A
Adidas84
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i feel cheated - incorrect info (billing and roaming) provided

I am a vodafone customer since 2006.
I walked into to vodafone store (A s rao nagar, hyderabad) to update my aadhar details. I was told that i need to port my number from bangalore to hyderabad to able update aadhar details.

I told the my requirements (International roaming - australia) and my monthly minimum bill that i have been paying since years (~rs 175). I was told that i need to pay rs149, if i port out the...
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V
Vishal Bhoye
from Panaji, Goa
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about weak 3g 4g network

Website:www.consumercomplaints.in/new_complaint

Sir I m live in harsul tal. trimbakeshwar dist. Nasik. Sir here so many peoples are vodafone costumers but we are getting a problem with the 3G and 4G network and slow speed. Here is no any other 3G 4G network so we are onLy depends on you. Sir plz do something about it. It is so irritating to surfing on a weak network....
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A
A.Phogaat
from Ahmedabad, Gujarat
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unauthorized bills getting

Address:Gurgaon, Haryana, 122103
Website:[email protected]

As i surrendered my vodafon post paid no. [protected] last 2-3 months back in hissar location and there executive ensured me to refund my security money back with in 45 days but till now i have not got my security amount but i am getting bill of every month regularly and they are adding month plan amount and penalty on not submitting of last bills. So i want my security amount back as per their commitment.
Thanks...
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T
T Tamil Selvan
from Chennai, Tamil Nadu
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recharge not done

Address:620004

I had recharged my mobile no. [protected] with rs. 196 on 24 dec 17 through "kotak"net banking. The amount has been deducted from my account but not processed by vodafone rather i received a message from 190 quoting 'your request to recharge 196 cannot be processed at this time. Transaction number is onr[protected]'.
Again i recharged rs. 110 on 16 sep 17. I don't know in present world of competitiveness, how much time vodafone...
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R
rajeevvodafone
from Chennai, Tamil Nadu
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regarding wrong charges

Address:Palamu, Jharkhand, 822101

Today first time I went to first choice services center but experience was very bad. They charged 432 for ONE FRONT SHOCKER and 432 each for REAR TWO SHOCKER. When I raised issue for extra charged they revised for ONE FRONT SHOCKER from 432 to 318 and 432 each for TWO REAR SHOCKER

Now my question is charged is right or wrong...
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