Vodafone India Complaints & Reviews

Customer care just hung up on me 2 times from 10 day i am calling them to convert my number in to prepaid even after doing all the documentation the haven’t they have. Charged me 300 rs extra for no reason did a complaint about it but no response at 198. Even on voda fone online feedback portal... Worst network... They are not helping hope this helps and reaches till the top level of vodafone n let the see how the lower level are working......

I had made online recharge of rs.197 and i got a msg that recharge of rs.197 is successful then why they are showing negative balance in my account. I want answer because i have paid via credit card. Please resolve my problem fast or else i have to change sim. It has happened second time....

Without my concern m pesa account is opened to my number [protected] and threatening to charge penalty if i do not use it. As i do not require it, close the account immediately or else i will attempt to transfer my number to another service provider. Take immediate action in this regard to close m pesa account. It is unnecessary impose of condition on the customer, who has no interest in such things....

On 9th december i recharged my phone through vodafone app for 396. As per their info on app the 396 pack provides 1gb data everyday for 70 days from the date of recharge. Also i got some 19 rs. Talk time. Anyways soon i realised that some days the talkitime finishes before end of day and it will start deducting my talktime balance. The strange thing is i never download movies i see them online through apps like hotstar but it has never happened...

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions:

Moreover the custmoer care...

Useless service provided by vodafone. I have complaint more than 3 times to deactivate my no permanently from 10 of oct 2017 till date, still this shameless company is not able to deactivate my no. My deactivate no is [protected].
I will recommend all my friends not to use vodafone post paid in life. Such a classless service provided by vodafone. So i request you to deactivate my no permanently....

Dear sir/ madam,

Last month 20/11/2017 my vodafone india has changed my postpaid ([protected]) plan automatically from 249rs/- to 399rs/- without my knowledge and permission
I have complained several time (Via chat and customer care support) to change to my previous plan 249rs/- but till date service provider not given any proper reply. Every time service provider says our support team will contact you in 24 hrs. But...

I have been running around the voda stores since the past 10 days.
These cheap low lives will do anything to delay and not port your number.
I sent a request and confirmed on 8th dec. Cleared my bills and paid extra rs.50 for any outstanding # that they will claim.
On 14 dec received a sms stating it was rejected due to outstanding bill.
Reached out to voda chat and got a confirmation stating that the message is wrong...

I am manoj koli, vodafone postpaid user ([protected]) from last 5 years. From the last 5 months, my vodafone bill is exceeding from the limit as one add on plan is automatically added in my bill. Every time i complained to customer care, they promised me that it wont happen again, but again in next bill it is added. So every time when bill is generated, i have to call customer care and ask to waive off excess of bill amount.
When i...

Vodafone service is disgusting with irresponsible customer care support.

I requested to activate my international roaming from last 15 days. Simple they are playing with me rather activate my service.

Advice:
Please if you are using vodafone & planning for international trip, then do port to other service provider & travel.

Such a worst international service provider i have ever seen in...

Hi,
I recently recharged my vodafone no. With rs347. Everything is going fine but from yesterday i am unable to connect through 3g and use 3g data. Its working fine before 18.12.2017_ but don't know what happened to it. I also called on coustomer care but nothing happened they just say we are sending you the gprs setting save it and internet will be ok. I tried a lot but nothing happening.
Please help....

Firstly when i applied my port code from vodafone to jio, they stop my porting by sending msg that your dues are pending. My plan was of 470 inclusive of gst & from my side it was 520 was deposited & their app was also showing my bill in minus.
Secondly i applied porting from voda to jio, they again rejected by sending msg that dues are pending & also they deduct my payment from their ecs also.. I again recharge for some amt. & voda...

I am really pained and absolutely livid and would request vodafone to respond to this matter.

Please refer to the sr nos[protected] and the subsequent sr nos[protected] and[protected] and i would like you to please listen to the voice recordings of the same in addition to several other calls made, including the one that was done today with one mr biswajit das, who was the floor supervisor.

In short, on the 4th of...

As i was traveling to dubai i had activated international roaming but i didn't get any message regarding internet usage so i used google map for sometimes. After that i got mail that my bill is around rs. 15000. So what can be done now i don't have that much money to pay my bill because i'm out of a job also from last few months please confirm waiting for your reply...

Ref. Mobile no. [protected]
Today vodafone west bengal circle has didected rs 35 from above fone no. When we called it's customer care they denied to take any complain.
They informed a value added service was activated on 9th dec. Which was not correct.
We want to understand from vodafone
- in prepaid service if there is not sufficient balance, how a value added service was activated?
- if a service was...

Vodafone india calls up every day asking me to port to vodafone. Despite my number being a corporate number, i've received over 4 calls a day from vodafone regarding the same. I would want them to delete my number from the database so that i do not get any calls in the future. They have called me from different numbers everyday after i blocked their previous numbers. If this happens again, i'll file a case in the consumer court....

I am a vodafone customer for past two years and i wanted to port my number from vodafone postpaid to prepaid. But i could not send any messages to 1900. However i could send message to any number from my mobile.

Is this a cheap trick to withhold their customers?. I like to lodge this as a compliant and my vodafone number is [protected].

I have already raised a compliant with vodafone customer care and i don't...

Sir,
I have blacklisted vas service 5 month ago, but it is charged in every bill, getting waived off by calling customer care. But this month they charged rs 732, and harassing me to get waived off, they are saying i have intentionally downloaded vas. I have called customer care service, they have registered my complain, but not waiving my money. I have also wrote mail & visited vodafone store, but they denied to waive off putting...

Just after login in my vodafone it show only outgoing call but incomming call is not show
Call detail should show incoming, out going call even with miss call
Even our childrens are use this mobile so we can moniter their activity because if they delete their call then we cant see their call history after login form my pc. So their must be a complete call history updated on online account for outgoing ands recived call with...

Dear concern,

I have been trying to port my number from vodafone for more than 2 times.[protected] first time,[protected] second time,[protected] but vodafone is not allowing me to do this and harassing me. They changed my plan without my consent their customer care people misguide me i am facing so many problems using vodafone service with adversely affecting my job. I am in real trouble. Kindly help me and save me from...