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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 389

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M
Mayar2016
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renewal personal info

Dear vodafone agents,

Please i need to change the presonal information of my prepaid number into my name as its under initial data.

Can you please help as i can't currently visit vodafone center please provide an easy step to give my real name and identificatin card

I want it to be under my name but i need easy choices for that.

Appreciate your usual cooperation

Thanks...
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R
radhikaharlalka
from Kolkata, West Bengal
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service activated without my permission

Address:Kamrup Metropolitan, Assam, 781001

Some stupid service activated in my mobile number without my permission, and the customer care replies arrogantly that I activated the service even though I didn't. Every month or do, they deduct some amount on this clause and they don't have a satisfactory reply. They keep looting the consumers for their personal benefit. I need the refund of my money from Vodafone...
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J
Jamshir Parekh
from Latur, Maharashtra
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reception and billing issue

Address:Mumbai City, Maharashtra, 400004

This is with regards to my Service From Vodafone India

I had activated a plan on UAE roaming called the iRoam for 7days @ Rs 2500/- since 15/11/17. But since 16/11/17 there is no network connection in UAE and I am totally hassled without reachable to my business commitments, which has caused me even financial losses. I was totally on Vodafone trust which has caused me hell lot of issues in UAE and on 16/11/17 one of the agent...
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T
Tanoym
from Kolkata, West Bengal
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staff attitude

Address:Kolkata, West Bengal, 700028

Today at 4.32 one call came from[protected] and told that she is from vodafone and told that she has some offer for me in postpaid. So with due respect i allow her to proceed and she briefed me about the plan which was something unlimited local+std+landline call and 10 gb data per month against rs.449. So on that basis i told her that right now i am getting unlimited call & 1.5gb data/day on 347, why should i go for that. Then suddenly...
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J
James Harish
from Pudur, Tamil Nadu
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getting bill generation email for payment even after closing the account

Address:Chennai, Tamil Nadu, 600041

Hi team,

I have been using a vodafone postpaid sim for the past one year and i have paid all my dues and wish to close my vodafone services as i am highly frustrated with the service, but still am getting bill generation emails for novber and december month eventhough i made the payment on october. This is ridiculous and i have never seen such a worst customer support service was not able to contact customer support as i don't...
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P
Preeti Athri
from Mumbai, Maharashtra
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bill paid yet phone lines blocked without warning

Address:Mumbai City, Maharashtra, 400710

Vodafone, we have a corporate plan under no. 09742033. There are 20+ connections under the name dhanvanthri engineers p ltd. We had to bill due on 3/12/2017 for the month of november which we paid via cheque to our usual dealer (Vodafone representative) on 24/11/17. We have a copy of the bill duly stamped by the dealer to prove the same.

The cheque seems to have not been debited. What the reason is, we do not know, but we...
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S
shairullah shaikh
from Mumbai, Maharashtra
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outgoing calls are barred

Address:400095

I am a prepaid customer of vodafone mumbai. I have a 1gb/day and unlimited calls plan on my number. But vodafone barred my outgoing calls for no reason. I have recharged my number for two months free plan but now whenever i make a call an ivr sounds like your out outgoing calls are barred because yiu have no service and the call gets disconnected. Please solve my issue...
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S
Sushal Dalvi
from Pune, Maharashtra
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sms barring

Sms service for my no. Have been barred. I have been going to customer center for about a month now and they still can't activate my sms service. What do i have to do to get this resolved? Every time people in customer service center says it will be resolved and if not they tell to come back after few days. Its been mire than a month now and they still can't activate my sms service. Even the customer care people are no help....
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N
nandu07
from Delhi, Delhi
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I no longer need this service

Address:Ernakulam, Kerala, 682301
Website:Vodafone

I kindly request you to disconnect my vodafone postpaid connection which i had taken for availing dongle service. I no longer need or use this service, so kindly discontinue the service at the earliest. I am still paying amount for the services i am not using. Just disconnect or discontinue all vodafone services as i no longer need the number nor the services....
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B
Balaje J
from Bengaluru, Karnataka
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hotspot device - postpaid internet connection

Address:560102

I have never realized about vodafone's such a pathetic and # service. The new hotspot device and new internet connection was taken on 08th of dec, 2017 in bangalore, hsr layout. Connection was activated by 08th end of day.
The hardware device has a severe problem. 1. It is not switched on when it is plugged out of ac power. 2. When connecting to the laptop, it says no sim card. Absolutely dead service.

Upon calling...
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R
Ram7495
from Panaji, Goa
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regarding add on request

Sir i have complaint against mr. Abhisek he is from shahupuri kolhapur vodafone store, his no. Is [protected] he is not giving me any kind of response he always ignoring me, i am trying to take add on service with my old vodafone no. But he is always ignoring me, my request to you sir pls do something for that and pls solve my problem. Actually i requested him for to do my wife no. As a add on with my current no. And i want single bill for...
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Address:Ahmedabad, Gujarat, 380015

I was found vodafone company message (Rs 349 daily 1gb net + loc/std call unlimited). I was recharge on my number sunday night 349 but i am not use your unlimited calling facility. Today i call ypu customer care and talk to mr dharmendra kakadiya (Ahmedabad customercare senior exeutive) he is a not proper sort out my problem. He is a not eligible for senior level post. Dharmenda ask to me your mobile message is not valid only valid i told...
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K
Karuppasamy Kasirajan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

value added service activated without my consent

While checking my monthly bill some value added service added without my consent and charged rs.10 in my bill. This is totally unethical and unfair.

Value added service details.

Rozgar_seva_ppu_10

I am attaching the part of bill as proof.
I was searching vodafone app to raise a simple complaint but that option was not there.
As mistake is from your end, adjust my bill.....
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S
Siri0007
from Vijayawada, Andhra Pradesh
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postpaid to prepaid

Address:Medak, Andhra Pradesh, 502001

I don't want continue on post paid, i need convert pre paid again.

Now prepaid also having the same offers, but on post paid we have to pay 300/- rs. Additional.

Previously my connection is prepaid so i need convert it from post paid to pre paid.

I don't want to go for new number i need this number with pre paid.

I am already complaint to customer care they didn't respond.
br...
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K
Kathiravan D
from Mumbai, Maharashtra
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value added service charges has been charged extra

Issue1: oct 2017 bill
I got the exact same thing on my bill! I have been charged 420 for calls i din't even make to 51717 with duration of 30:01 mins. I was shocked and first mailed to vodafone company. But they are not believing and not understanding all the things. Customer care representative is not transferring the calls to his supervisor to talk with this issues.

Issue2: nov 2017 bill
I got the exact same...
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H
Hayat Bhat
from Leh, Jammu and Kashmir
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looting people's money by informing wrong information at customer care

Address:190002

I recently switched back to vodafone. But it was my big mistake. When i purchased the sim i got the information from retailer that recharge with 375 ang get same pack like jio is offering for 3 months.. After recharging i only got free voice calling and 2g pack. After asking the customercare support i was been informed that you can recharge with 197 and u will get 3g data 2gb for 30 days and also the 2g pack will be activated again and being...
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M
Mohit Mohta
from Dungarpur, Rajasthan
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unable to send a message to 1900

I might have called their customer care around 7 times. And, yes, i explained my problem in detail all the time. Hung up or useless guidance all the time. Nothing worked for me.

I want to port in jio and they are blocking my messages to 1900 so i am unable to generate upc. I am able to send sms to any other number and have 35 rs.in my main balance right now.

I have been trying this for weeks now and i'm really...
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D
deependra145
from Jaipur, Rajasthan
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data services

Address:Jaipur, Rajasthan, 302001
Website:www.vodafone.in

I buy sim 450 rupees and frc with 448 and they give me 2 gb internet and 35days talk time free but company give 84gb data and free talk time with 84days i complain it vodafone care center but they don't give me true solutions i m not satisfy with there answer if you don't solve my problem i complain it and bad mouth in media and never purchase its company product in future...
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A
Abhi.com
from Bengaluru, Karnataka
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cancellation of vodafone postpaid service.

Address:Bangalore, Karnataka

Indeed to cancel the vodafone postpaid connection. The number is [protected].
Reason: bill charge is getting way too high than the plan. I[censored] require more money tell me.. I can give u granted but don't fool us.. Unbelievable service.. Need to cancel it now.. If one more bill comes to me... I will take this to next level... Coz i know my rights.. I mean legal rights....
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R
Ranjit Lahiry
from Mumbai, Maharashtra
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payment issue

Address:400101

Dear sir,
Subject: payment issue-my mobile no-[protected]

I am a retired general manager from ongc and is 67 years of age.
I am a corporate user of mobile phone since a very long time, may be from 1994.
My payment track record has always been on time.
I had activated my mobile phone on international roaming on 05.10.2017.
While in canada within 10 days the bill shot up to approximatelybr...
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