100BestBuy.com Complaints & Reviews

HI,
100bestbuy.com is one of the most privileged online shopping portals of India. It has its own significance in the web world as it provides with the daily best deals which users can grab on the daily basis. I and my friends have once heard about the portal from a fellow and from that day we did shopping of so many products from this portal and it feels great to be the privileged member of this kind of web portal which not only gives cheap products but also provides with an assurance in mind that the products which we got all of superior standards and great quality.
I would like to suggest the readers to just visit the site and enjoy the fun of online shopping but please be safe. Thanks

Hi,

I participated in 6 contest for different products in 100 best buy but never selected for any contest winner list. One day i got a cal from 100 best buy regarding 21.1 Gram Gold, one of their executive said that your number is selected for lucky draw and you won v on contest which is playing through 100 best buy and i have to pay only delivery charges to got this product. Then i ordered for 21.1 Gram Gold and after 10 days i got my 21.1 Gram Gold through courier and i paid only courier charges i.e. RS. 299. I m so lucky and happy with their service.
Thanks 100 best buy. com.

I purchased Swadeshi Ayurved Amla Ras from 100bestbuy.com (Order no. 1246148). The original price of the product was showing as Rs. 629 for 1 litre and after discount the price was Rs. 193. I ordered for the same and there was no mention of any delivery charge anywhere. Finally when I provided my credit card details, my card has been debited of Rs. 100 extra as delivery charge which was showing up only after the payment was made and no information was provided anywhere before the payment process or while in the process of ordering.

After the delivery of the product, to my great astonishment, I have seen that the MRP as printed in the bottle of the Amla Ras is Rs. 90 only for 500 mL, which means they overcharged me by Rs. 203.

I ordered for a 1 litre pack of Swadeshi Ayurved Amla Ras and they sent me a 500 mL bottle. They also fraudulently charged me delivery charge extra on final payment without informing me of the same before payment.

I wrote email to them about the same without any reply.

What action can I take for this fraud.

Koustav Mazumdar
[protected]@gmail.com

I am paying online Rs.111/- and getting payment option and the amount deducted from my account but cart is empty.lucky gold contest.The reference details of my bank is as folows.

CCA11LEFG172IG81113948 TRANSFER TO [protected] AVENUES INDIA PRIVATE

--
Dillip Kumar Barik,
Sr.Technical Assistant,Computer Centre,
National Institute of Technology,
Rourkela - 769008
ORISSA, INDIA
PIN - 769008,
Phone[protected]
Mobile - [protected]

Reply Forward

Hello All,

I purchased through 100bestbuy.com product which was Samsung Galaxy S LCD I9003 for that i made a online payment worth Rs. 19000. After receiving the product i saw that screen had broken and i got shocked. At first i think that i have been cheated by 100bestbuy.com. Then i sent few mail to 100best buy. com and they replied me with replacement details i.e. sir please courier the product to our given address and after receiving the product we send you new product as soon as possible. I also called customer care of 100bestbuy.com and they told me to courier the product to our side, after receiving we will send your replace product to you. Then i did courier the product to their address and within 10 days i got new product then i opened the product(Samsung Galaxy S LCD I9003) that was really good and all the parts are working very well. So now m feel very happy and they did not charge for replacement.
Thanks 100bestbuy.com.

i had purchased a salwar on 100best buy on 11/12 and highly regret for that. they gave me a order no: 1704400 and tracking no: [protected], which is not refelcting in their site. it's more that 15days now and no response from these people, i had tried calling their customer services, which is just an IVR and disconnects, no one replies to their email and i'm cheated now.

Hi,

I have purchased a product "Bergner Grill Pan" from 100BestBuy.com on 10th December 2011. So far I have not received my product also money is not refunded back to my credit card.

I have been trying hard to track the order through customer care [protected] but every time unlucky to get connected as it say "Either all the customer care executives are busy attending other customers or you have called after office hours."

Few days back I have received a call from one of their executive who told us that the ordered product is not available please buy another product. I have told them to refund my money as I dont want to buy anything else. On this their executive told me that we cannot refund your money back then I told them that their policy also says that if product is unavailable then the money will be refunded back. On this the executive told that he'll talk to his senior and 'll get back but even after 1 week I have not received any response from 100bestbuy.com

Then I have mailed at [protected]@100bestbuy.com regarding my complaint and I have also mentioned that I'll go to consumer forum if I didn't get my product or money. On this they have replied instead of the ordered product buy the same product of other brand. Please tell me why should I buy other brand product when I dont want to. Even I have replied them that I dont want to by anyother product. If they have the same product then please deliver else refund my money back. On this they have not responded anything.

I have received another mail saying
===================================================
Dear sir/madam

Apologies for the inconvenience caused to you and delay in response.
Please send me your order number and mobile number to check your order status.

If you have any query please contact our customer care representative
help you [protected]

More Offers & queries
:[protected]
:[protected]
:[protected]
If you have any queries about the product please contact our customer care representative

Help You :[protected]
Regards
customer care
100bestbuy.com
Thank you.
=====================================================================

I called up on all the three numbers. No body responded on[protected] and[protected]
When I called on[protected], I was told to call on[protected] or[protected] but both the numbers are invalid. I again called on the same number[protected] and to add to my mental chaos they picked the call and disconnected. I have called then 3-4 times and every time they picked the call and disconncted. What response from 100bestbuy team.

I'll wait for their response else I'll see if I can take any legal action on this.

A request to other buyers. Please be careful you buy anything online specially from 100bestbuy.com

Thanks,
Neha

Hello All,
I purchased through 100bestbuy.com product which was Samsung Galaxy Ace S5830 for that i made a online payment through cc avenue worth Rs. 15000. After receiving the product i saw that headphone had broken and i got shocked. At first i think that i have been cheated by 100bestbuy.com. After few days i sent 3-4 mail to 100best buy. com and they replied me with replacement details i.e. sir please courier the product to our given address and after receiving the product we send you new product as soon as possible. I also called customer care of 100bestbuy.com and they also told me to courier the product to our side, after receiving we will send your replace product to you. Then i did courier the product to their address and i called 100bestbuy customer care and told them i would courier the product to your address and he replied me after receive the product we send you new product and really within 10 days i got new product then i opened the product that was really good and all the parts are working very well. So now m feel very happy and they did not charge for replacement.
Thanks 100bestbuy.com.

I ordered Item on 100BestBuy.com (Order No: 1802872) and received the item in 3 days, when the courier was opened we noticed that the item sent was not in a good shape all the cables were broken and the main item was not in a shape to use. please let us know what needs to be done next.

My Information
Venugopal G A
+91 [protected]

I had ordered for a piece of Kuber Idol for Rs.199/- via online shopping from 100buybest.com vide their confirmation order No.143747 on 29th September 2011 assuring me to deliver the parcel within 7-10 working days. Since I did not receive the parcel till October 10, I had reminded them to which they informed me that the parcel was couriered to me through Aramex Courier. When Courier came to deliver the parcel, he demanded Rs.199/- .Since the payment was already made I refused to pay. I brought this to the notice of 100bestbuy.com and sent them the payment proof also. Since then, I had sent them repeated reminders to which I did not get any reply.

I reproduce below a SMS from my banker, HDFC confirming debit of Rs.199/- on 29th Sept.2011.

"Thank you for using your HDFC bank Credit card ending 5387 for Rs.199/- in Bangalore at AVENUES INDIA PVT. LTD. on[protected]:17:44:53."

I request the authorities of Consumer Complaints Forum to take this complaint with 100bestbuy.com and oblige.

Regards
Sushila S Iyengar
[protected]
e-mail :[protected]@gmail.com

After several mail put to 100bestbuy to check and come back my user Id as [protected] not able to access NEARING THREE WEEKS OVER NO PROPER REPLY AFTER PUTTING SEVERAL MAIL TO WWW.100bestbuy .COM REGARDING THE ACCOUNT ACCESS , NO USE ,NO RESPONSIBLE ,NO CUSTOMER CARE TO CONTACT CONSUMER , AMAZING ONLINE TRADERS EVER COME ACROSS COST OF THE PRODUCT LESS BUT DELIVERY THREE TIMES HIGHER THAN THE COST OF THE PRODUCT , i do have balance of Rs 299 some in my account FAIL TO GAB DEAL THEY HAVE DEPOSITED AS POINT IN MY ACCOUNT ,kindly arrange to get back my amount through my gate way with out further delay action against Suksh Technology Private Limited

Dear Sir,
I have ordered for the following three products
1. Ipod & watch – promo
2. Ladies Bag & Ladies Watch
3. Shri Dhan Laxmi Yantra
on[protected] through 100bestbuy.com website. I got confirmation mail from the site stating the order number as 136120. I got the mail from CCAVENUE.COM site by confirming the amount paid by online for Rs. 1297 with order number 1113611.
But I have not received any of the above items till know. I have complained this issue to [protected]@100bestbuy.com many times but there is no response from their side. I have made so many calls to the help line but there is no response. I have a letter to them and sent all the mails that I got from them.
Please do justice to me.
Thanking you.

Hello,
I have placed an online order for Olay cream on 15-Dec-2011 with 100bestbuy.com. I have received a confirmation email with the order 1224077, Tr# [protected]. When I tracked the status of the order in Blue dart (link provided in the email), it shows the order has been already delivered on 26-Nov-2011. How bizzarre it is!!!! when I tried to track using the tracking number, it show that is invalid. I immediately sent an email to 100bestbuy bit no response. I tried to rach their customer care, not reachable any time. dropped a complaint and greeted with a promise to respond in 24 hours. that never happenned, Called up the same customer care, instead of choosing the customer care option, chose the sales option, spoke to one Avinash who eagerly noted down my number with the same promise but never happenned. I called up again today, he spoke nonsense and then disconnected.

Guys, i would advise the enthusiasts not to experince such misadventures. If you do, prepare for the worst. If your experience is good, dont be happy because the next time you may feel cheated. so beware!!!

regards,
Santanu.

Hi,

From my Email, I responded & online submiteed Rs.249/- thru www.100bestbuy.com to purchase a Wrist Watch dated 04.11.2011.
It was supposed to deliver the materials within 7-10 days of payment.
Since then I followed up several times over phone, email but didn't received any concrete answer for shipment status.
Each & every time they assured me that that shipment will be made by next 2-3 days. Also told that despatch done & but didn't give any consignment details for the shipment,

FROM THEIR BEHAVIOUR IT LOOKS LIKE THEY ARE A FRAUD AGENCY. AND COLLECTING MONEY FROM SO MANY PEOPLES IN GIVING FAKE COMMITMENT.

CLAIMING RS.249/- TO BE REFUNDED IMMEDIATELY AS THEY ARE UNABLE TO SUPPLY.
REQUESTING TO LOOK INTO THE MATER SO THAT THEY CAN STOP CHEATING.


Arunava // Kolkata

Hello
Vishal,


One of my friend suggest me to purchase products from http://www.100bestbuy.com, their products is really good and very easy to purchase through online and they are very cooperative. Then one day i open http://www.100 best buy. com site and ordered one kind of product which was combo offer (shri dhan laxmi yantra + Reebok watch + HP pen drive) for that i made a payment online through c_c avenue merchant against 100bestbuy.com worth Rs 1575 / including all taxes and courier charges when the delivery reach our home the courier guy asking money for delivery that product.Then i called to 100bestbuy.com customer’s care executive then they told to me don’t accept that product, now we will send one mail to courier branch and they will send to tomorrow or today evening they will dispatch the product to your home, and till evening i got that product on normal delivery with no any extra courier charges.
thanks 100bestbuy.com
thank.

I have purchased one Formal Gents watch through e-shopping which cost to me was Rs.150/- on 22.11.11. Order no is 789893 dated 22.11.11. Reebok Formal watch was delivered to me on 26.11.11 which I had not ordered. As per communication with customer care dated 26.11.11, I have returned the delivered item by DTDC courier on 28.11.11. Courier no is V07157865. The courier has been delivered to you on 29.11.11. The cost of the courier is Rs.150/-

So, my total amount Rs.150+Rs.150=Rs.300 with the company. Later on customer care had contact me and assure that Gents Formal watch will deliver to me shortly. But alas! same Reebok product is delivered to me on 13.12.11 as usual. What a worst service from 100bestbuy.com I ever seen. Thank god I have not spend money in costly items. If I ordered the some item, they will send me some worst material which they have. Still I have not received money (courier cost).

Again I am requesting them please arrange to dispatch Gents Formal watch with replacing delivered items. But so many "reminder", they have not respond. Please take the matter seriously and stop the license they have.

warm regards
Anupam Dolai
[protected]

Hey friends
Its Gopinath,
I purchase couple watch from 100bestbuy.com and pay online and got that product within 5 days through courier but when i received the product i saw that the watch do not works properly, then i call 100bestbuy customer care and they told me to return the product to our address and after receiving the product we will send you new one . Then i courier the product to their address and after 10 days i got my replace product. This time the product is really awesome and original, the site facilities are good as well as their delivery. If you have any problem, you can call to customer care. I think they will help you.
Thank you.........
Thanks 100bestbuy.com...........

Hi,
Ankit from Thane,
I participated in 6 contest for different products in 100 best buy but never selected for any contest winner list. One day i got a cal from 100 best buy regarding
HCL ME Tablet X1, one of their executive said that your number is selected for lucky draw and you won HCL ME Tablet X1 on contest which is playing through 100 best buy and i have to pay only delivery charges to got this product. Then i ordered for HCL ME Tablet X1 and after 10 days i got my HCL ME Tablet X1 through courier and i paid only courier charges i.e. RS. 299. I m so lucky and happy with their service.
Thanks 100 best buy. com.

Hi,



I participated in few contest which was playing through 100bestbuy for so many products but i never won any contest. I did invest RS. 2783 in contest for so many products like Apple I Phone 4S, Samsung Galaxy tab, HCL tab etc. Then one day i called 100bestbuy customer care and told him please return my money to my account, then he told me that contest Money will not be refundable. If you win in this contest, you will win the product in free cost which will be chosen from you by 100bestbuy website but if you will not win you will get credit points in 100bestbuy contest, by that credit point you can purchase any products from 100bestbuy website in very less price. Then i ordered HTC Wildfire from their site and their executive told me you will get your product within 5-6 days. I tried so many times to customer care but always one reply i.e. busy, then one of their executive receive my phone and he told me we have taken your complaints. After 10 long days i got my HTC Wildfire through courier and i paid RS. 9000 for that product. Its too good and awesome and i saved more than RS. 2000 as well as used my credit point too.
Thanks

I have called 100bestbuy contact number many times in order to register my complaint every time the computeried machin answers our executive will contact you in 24hrs. but yet no action has taken. Now finally I am writing here. My name is Asha Gond and i am from delhi. I have registered my self on 100bestbuy on 5th dec 2011. But when i tried to open my account on 12th dec, 2011. It was showing please check your number. Even i was having the credit of Rs. 397 in my account, which i have paid for gadgets. Please do something in order to get my account back.