1mg Complaints & Reviews

My order no po[protected]
Order on 21 may 2020

Not delivered
Repeated complaints
No use...

An amount of rs. 1446 was debited from my 1mg account for placing a order containing medicines and 1mg care plan for special benefits. Amount was debited but order is not showing in my account. On contacting support team of 1mg, their replies as follows :
1. Amount will be refunded to me.
2. Amount is not received from account, order placed on cash on delivery (Cod)
3. Provide cash transaction id for taking action.br...

I oderd medicine. And orders confirm and I make advance payment again order. But orders nit delivered product not delivered so i ask about customer care.. Executive say product not available so sir plz cancel order any our company refud your. Money in 17 may.. But company not refund my money. And her executive says.. Refund money.. But m not recived money...

Very poor and horrible
Service by 1 mg
My lab reports po[protected]-751 are not delivered
Till time
And yours # customer care center not able to answer me any thing

Shame on u all peoples at 1 mg

Requested to peoples never trust 1 mg

They peoples are only suck money and are 3rd class agents only
Better is go directly to any lab for booking...

Very poor and horrible
Service by 1 mg
My lab reports po[protected]-751 are not delivered
Till time
And yours # customer care center not able to answer me any thing

Shame on u all peoples at 1 mg

Requested to peoples never trust 1 mg

They peoples are only suck money and are 3rd class agents only
Better is go directly to any lab for booking...

I have ordered for erythropietin level test. I gave sample on 21 may and it was said that reports will come within 96 hrs
.. It has been more than 4 days now ans results are still not out...

Sir/ma'am i had ordered a pair of hand sanitizer by 1mg which was available in the stock. Then it automatically got cancelled on 26th april 2020 for which i have not received any refund till date. The company had replied on my mail just by saying that refund is initiated. I had called the customer care which had not received my call saying due to covid-19. It had closed. They are just asking for more time to refund but ideally refund should...

I ordered one kudos hand sanitizer 5l from 1mg.com and i received the product, but the product has no label no seal no batch no. No mfg exp date mrp rate mothing no brand label also, then i submitted return request also and i mailed details of product i received and photos of product and bill i received, but they are pushing issue they are not arranging return and refund for the product...

The company is engaged in fraudulent activities as it take order and insists on making online payment first then they will keep dragging your delivery date for days and weeks. Once you cancel your order out of frustration then keep chasing them for refund. Most important thing is that there into medicine delivery business hence should be behaving more responsibly.

Order no. Po[protected]...

I ordered N95 mask from 1mg with filter for Rs 300. But they send me a fake N95 mask which anyone can say fr looking at it. Just my printing ISI label doesn't solve the purpose. They should be penalised for this self interest at the time of nation wide crisis....

Order no - po[protected] on 18 march, which was cancelled and asked to resubmitt again as prescription issue and new order no - po[protected] dated 22.03.2020. Now the issue is today on 28 march still its showing pending and on customer support they are answering me that will be sent tomorrow. This tomorrow is since 24th march and again everyday the same tomorrow.

If there are no suppliers why are you talking the orders....

I booked lab test online for RS 899at 1 mg company.1 mg company refuses to give me a original hard copy of invoice
With original stamp and signature for my payment of RS 899.they gave me soft copy with digital stamp and digital signature, which is invalid as payment proof .I request company for many times but they refuses to give me a original hard copy of invoice with original stamp and signature...

I have ordered medicines online in 1mg and paid by amazon upi on jan 17 got a message debited from savings bank alert linked to upi then got message from 1mg order cancelled then i paid from paytm on jan 18th and it was processed and delivered to me wrt payment on jan 17 th they said they have issued refund on 21st jan and will be credited before jan feb4th but it is january 8 th they have not credited there is no complaint cell and sending...

My order : PO[protected]:
through 1mg have not been delivered.but status showing order delivered. It was assigned to ekart logistics delivery guy named Nikhil Saurav.without contacting me he delivered my order elsewhere.when complaint about it to 1 mg they are showing my receiving signature which is entirely different from my signature.I had done my payment in prepaid mode....

I have ordered 10 strips biotee 10 mg tablet but you shipped me unseal box containing only 9 strip, when i opened it i found only 9 strip and one strip missing.. The worker have stolen or they wrongly put 9 instead of 10 strip... Fraud company and worker. Please put action and reply to kumari jaya, email= jkashyap. [protected]@gmail.com, and contact no. [protected]...

I had ordered few medicine against order no. Po[protected] on 17th nov. They did not sent. And cancelled my order on their own... And not even refunded my money.

As per their app.. It shows that they had refunded my money on 18th november... Which is totally false. Neither they have refunded and not even initiated. I have confirmed the same from paytm.

On various complaint and mails... They are not even replying...

The product i received was not sealed properly and the seal was broken also the cap of the bottle is broken it is always coming in this way and i think the product maybe dublicate or is used before delivering it to me i hope you take my concern seriously and send me proper new product of minicheck f within few days that is sealed properly and is of desired qulityy...

I have ordered a medicine 10 days back and every day on the delivery date they keep it revising the date.
I am so fed-up, they are just fooling their customers, if they are not able to deliver why the hell they are making false promises to their customers.
I want to take a strict against them. Medicine is something which should be delivered on time, if they are not able to, they should not be allowed to go on with such a critical...

Your 1mg order po[protected]
Generally order 2.5 ml duolin respules for my father and keep getting the medicines on time and accurate product however this time some other medicine is delivered and rs 170 is charged, which i paid in cash to delivery executive
I do raise the concern before delivery (You may check your crm records) that why i have to pay extra?

Solution required
Either get it replaced...

I ordered medicine (Order id - po[protected]) on 12th october and delivery date shown 20-22 october which was already very late and on mentioned date courier partner didn't come after out for delivery and reported that i rescheduled to 22-24 october and since then daily it is getting rescheduled without attempting still i didn't get the medicine. Now it rescheduled to 28th october. Medicine is not a toy which u deliver in so careless way....