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Ace2Three Complaints & Reviews

2.4
Updated: Sep 3, 2024
Complaints 291
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115
Unresolved
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Ace2Three reviews & complaints page 11

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K
kiran i
from Powai, Maharashtra
Jan 2, 2021
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Hi team,

I am not able to withdraw my amount 10000. It’s getting rejected every time. I checked with my both the banks and they said fault is not from their side. After a long time I won the amount. How fraud this app is cheating people. Because of this app many people are getting suscide. Recently one of my friend is also attempted suscide because of this ace2three. This app itself is fraud.

If I don’t get my amount I wil legally proceed and I have all the proofs how my friend attempted death due to loss of huge amount.

My username is zukerburg1

Regards,
Kiran
Aug 9, 2021
Complaint marked as Resolved 
Ace2Three customer support has been notified about the posted complaint.
Hi Kiran Kumar,

Greetings from A23.

At the outset we are sorry for the inconvenience caused.

Referring to your query pertaining to redeem transactions getting rejected, please be informed that we have tried to process your redeems but the same were rejected from your bank and we have successfully credited the amount back to your A23 account.

However we suggest you to check your UPI/VPA details properly and try to place redeem to your Bank account. Also, we suggest you to refer the email which we sent on your registered email id on 04-Jan-2021.

In case of any other concerns, we request you to write us on [protected]@a23.com from your registered email id. So that we can check and assist you accordingly.

Regards,
Team A23.
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    A
    aasu144
    Dec 24, 2020
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    Address: Head infotech private india ltd, left wing 6th floor Auringa block, The V Park-Plot No 17, Software Units layout, Madhapur hydrabaad - 500081
    Website: A23.com

    Aaj hi ek 201 pool me ek bande ne correct show ki thi lekin tumhare system ne wrong show kar diya me screen shots b bhej raha hu aap taiy kar lee ki aap ki system fraud he ya aap log itna paise kamate he fir b aisa fraud krte ho, thoda sa to loyalty pe kaam kr liya kro itni popular game hote huye b aisa fraud krte ho, aapki ki game logo ko fraud krti hai maine screen shots b le liye hai or usko viral b kr dunga agr aap logo ne muje correct reply nahi diya to fraud ka case bana kr ss b viral kr dunga hume sahi wala answer chahiye nahi to aap soch lee aap ko kya krna hai ya to aap jurmana bhar do nahi to viral hoge ye screen shots ye dhamki nahi he aap loko ne galti ki he apko jurmana lagega log bolte nahi he to kya aap sabko ullu bana diya kroge. Answer muje aaj chahiye with payment kuchh galti krne ki koshish ki to jyada problem me fas jaoge aapki company ki reputation aap ke hath me hai mere pass proof he duniya ko batane ke liye so decide kr lo mera account block ya band krni ki koshish b mat krna nahi to bahut problem ho jayegi, reply jarur dena aaj nahi to muje pata he muje kya krna hoga

    Aaj hi ek 201 pool me ek bande ne correct show ki thi lekin tumhare system ne wrong show kar diya me screen shots b bhej raha hu aap taiy kar lee ki aap ki system fraud he ya aap log itna paise kamate he fir b aisa fraud krte ho, thoda sa to loyalty pe kaam kr liya kro itni popular game hote huye b aisa fraud krte ho, aapki ki game logo ko fraud krti hai maine screen shots b le liye hai or usko viral b kr dunga agr aap logo ne muje correct reply nahi diya to fraud ka case bana kr ss b viral kr dunga hume sahi wala answer chahiye nahi to aap soch lee aap ko kya krna hai ya to aap jurmana bhar do nahi to viral hoge ye screen shots ye dhamki nahi he aap loko ne galti ki he apko jurmana lagega log bolte nahi he to kya aap sabko ullu bana diya kroge. Answer muje aaj chahiye with payment kuchh galti krne ki koshish ki to jyada problem me fas jaoge aapki company ki reputation aap ke hath me hai mere pass proof he duniya ko batane ke liye so decide kr lo mera account block ya band krni ki koshish b mat krna nahi to bahut problem ho jayegi, reply jarur dena aaj nahi to muje pata he muje kya krna hoga
    Ace2Three customer support has been notified about the posted complaint.
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      H
      Haridas SilverTipsMunnar
      from Powai, Maharashtra
      Dec 10, 2020
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      Address: Haridas30 in ace2three

      I was playing this game for last 2 year and found so many unwanted practices too . First upon its a clear case of making someone addiction to the cash game with giving them some prices in first and once they addicted looting all there money . They says they uses two decks and I found so many times 3 cards has been coming in same game without reshuffle. I had proof of that . If the government is against casino they should ban pine casino too. I had lost around 5 lakhs in a year even I am an experienced player . Filing a case in kerala court and ministery too as they are showing TV advs now a days . It's against law. Kindly keep away from this site
      Ace2Three customer support has been notified about the posted complaint.
      Greetings from Ace2three.

      Its unfortunate to know you feel this way.

      Referring to your query, we are unable to retrieve your account in Ace2three with the details provied above. We request you to write us on [protected]@a23.com from your registered email id along with the Ace2three user id, So that we can check and assist you accordingly.

      Should you require any further assistance, please email us to [protected]@A23.com.

      Regards,
      Team Ace2three.
      Haridas SilverTipsMunnar's [Complaint's author] reply, Dec 13, 2020
      Haridas30 is my account name kindly check
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        F
        Fdyddyfffgg
        from Powai, Maharashtra
        Dec 5, 2020
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        Address: Hyderabad

        Sir,
        My withdrawal was successful.but amount not credited to my VPA account.please check.my id is fdyddyfffgg.thanks
        Ace2Three customer support has been notified about the posted complaint.
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          M
          murali4144
          from Powai, Maharashtra
          Dec 2, 2020
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          I redeemed cash but not received my money.redeem cash transaction is pending and check the transaction
          Ace2Three customer support has been notified about the posted complaint.
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            A
            Abbireddyvenkata Girishkumar
            Nov 26, 2020
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            Address: Andrapradesh, nagulapalli, 533447

            Dear sir, this is my real account my ace2three plus app is not working in last 4 weeks, add money problem, play game problem, access restricted and this location restricted, showing in problem so please soloved this problem and give add money access and play access thank you.
            Ace2Three customer support has been notified about the posted complaint.
            Nov 26, 2020
            Updated by Abbireddyvenkata Girishkumar
            Dear sir, this is my real account my ace2three plus app is not working in last 4 weeks, add money problem, play game problem, access restricted and this location restricted, showing in problem so please soloved this problem and give add money access and play access thank you.

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              R
              Rushikesh Khandare
              Nov 21, 2020
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              Address: At post deori tq akot dist akola 444101

              I won 880 rupees but i didnt get i am waiting since last 20 days
              Ace2Three customer support has been notified about the posted complaint.
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                V
                Vijay Jaware
                Nov 17, 2020
                Resolved
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                Resolved

                Galti se jida paisa add hogaya kam ka paisa tha with draw kaise kare
                Aug 9, 2021
                Complaint marked as Resolved 
                Ace2Three customer support has been notified about the posted complaint.
                Hi Vijay Jaware,

                Greetings from Ace2three.

                Its unfortunate to know you feel this way.

                We were unable to identify your account with the information provided above. We request you to write us on [protected]@A23.com from your registered email id and please do let us know your Ace2three account user id.

                So that, we can check and assist you further.

                Regards,
                Team Ace2three
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                  H
                  hari1818
                  Nov 12, 2020
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                  I have added amount to my ace2three account but amount has been deducted from my bank account but it's not reflecting in my Ace2three account.its been more than 12 hours. And I didn't get any response from your help desk
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Ace2Three customer support has been notified about the posted complaint.
                  Hi Hari1818,

                  Greetings from Ace2three.

                  Referring to your query, we are unable to find any account in Ace2three with the details you have provided above, in which there is a recent purchase transaction was made.

                  We request you to write us from your registered email id to "[protected]@a23.com". So that we can check and assist you further.

                  Regards,
                  Team Ace2three.

                  Note: Andhra Pradesh & Telangana- All users residing or logging in from the State of Andhra Pradesh & Telangana will not have access to our cash games. Further, if you are proceeding to access or play our real money gaming despite logging in or being a resident of Andhra Pradesh & Telangana we will block and deactivate your account.

                  Click on the link to know more: https://www.a23.com/tsrummycompliance.html
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                    T
                    Thangaraj981
                    Nov 1, 2020
                    Resolved
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                    Resolved

                    My account amount adding 500 rupees in 2.15am games playing unvalible coming games not starting but amount not debited
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Ace2Three customer support has been notified about the posted complaint.
                    Hi thangaraj981,

                    At the outset we are sorry for the delay in responding to your query.

                    Referring to your query, we see that you have made purchase of Rs 500/- real chips on[protected] and the same was successfully credited to your Ace2three account. Kindly check the same from "Transaction History".

                    Should you require any further assistance, please email us to [protected]@A23.com.

                    Regards,
                    Team Ace2three.

                    Note: Andhra Pradesh & Telangana- All users residing or logging in from the State of Andhra Pradesh & Telangana will not have access to our cash games. Further, if you are proceeding to access or play our real money gaming despite logging in or being a resident of Andhra Pradesh & Telangana we will block and deactivate your account.

                    Click on the link to know more: https://www.a23.com/tsrummycompliance.html
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                      L
                      Loknath pasi
                      Oct 23, 2020
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                      Resolved

                      Website: Ace2Three.com

                      During Lock Down (March-20) I started playing Ace2Three.com online rummy game . Initially they made me win up to 32, 000/- within few days . Then once I got habitual of this game during lockdown, I stated loosing and to recover my losses I started to play continues. During this period I did not realised that I am trapped in this . More than 5 lacks rupees I have loosed during this lockdown from my credit card . Initially I was under impression that this totally fare game but this is totally manipulated .

                      Request you please help me in this regards

                      Regards

                      Loknath Pasi
                      loknath.[protected]@yahoo.com
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Ace2Three customer support has been notified about the posted complaint.
                      Hi Loknath,

                      Greetings from Ace2three.

                      Its unfortunate to know you feel this way.

                      We were unable to identify your account with the information provided above. We request you to write us on [protected]@A23.com from your registered email id and please do let us know your Ace2three account user id.

                      So that, we can check and assist you further.

                      Regards,
                      Team Ace2three
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                        S
                        Sakthi&2020
                        Oct 21, 2020
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                        Dear sir,

                        Ii am winning 16.10.20 night After 12.0 clock winng 201 pol 2000 rs total amount 14000thousand this Amount refund sir

                        Thanks&Regards

                        R.Sakhivel
                        Ace2Three customer support has been notified about the posted complaint.
                        Money not credit option will be open premium access for add
                        cash
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                          R
                          Ravishankar Jois H T
                          Oct 17, 2020
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                          First of all while game running starting at my time hanging my starting play this gives me create doubtful thinking and discouraging my game. Second subject is while game result my position displayed in winning board my position declared that rank did not settled at the time of final result so many doubts created shall I proceed the ace23 game in this situation. And finally every time when I open the game you are asking payment always why?
                          Ace2Three customer support has been notified about the posted complaint.
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                            S
                            sachin21011
                            Oct 16, 2020
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                            App is showing money is transferred successfully but I didn't get money on my bank account
                            Ace2Three customer support has been notified about the posted complaint.
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                              L
                              Leninbnb
                              Oct 6, 2020
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                              Iam vaildy show but eliminate for me
                              Ace2Three customer support has been notified about the posted complaint.
                              Bro, its not a valid show. You can't have a set of '7' with more than 4 cards. You have placed one extra joker there.
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                                S
                                Sakthi Vinayak
                                Oct 1, 2020
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                                Address: 1st floor Ashi building 19 rouse avenue institutions nal area newdelhi 100002

                                Amount not refund on my bank account and no responce on my complaint mail
                                Ace2Three customer support has been notified about the posted complaint.
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                                  R
                                  Raja NG
                                  Sep 13, 2020
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                                  Address: 82 ambattur chennai 92

                                  My winning amount not credit my account
                                  Ace2Three customer support has been notified about the posted complaint.
                                  Sep 13, 2020
                                  Updated by Raja NG
                                  My winning amount rs.2000 not credit for my account pls checking

                                  Sep 13, 2020
                                  Updated by Raja NG
                                  My winning amount rs.2000 not credit for my account
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                                    D
                                    Dileep Tallapudi
                                    Sep 11, 2020
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                                    Address: 1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area New Delhi New Delhi District Delhi India - 110002

                                    Hi.
                                    I requested to redeem some money, since it's transaction history status showing successful but it didn't credited into my bank account.
                                    Pls resolve it ASAP.
                                    Thank you.
                                    Ace2Three customer support has been notified about the posted complaint.
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                                      W
                                      Worshimphy
                                      Aug 31, 2020
                                      Resolved
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                                      Resolved

                                      Your app is good for killing time, but not for earning money. Everybody knows all your games are fixed. Above that, ads between the games are really irritating.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Ace2Three customer support has been notified about the posted complaint.
                                      Greetings from Ace2three.

                                      Its unfortunate to know you feel this way.

                                      Please do write us your queries on [protected]@A23.com from your registered email id. So that, we can check and assist you accordingly.

                                      Regards,
                                      Team Ace2Three.
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                                        rajsivagangai
                                        Aug 29, 2020
                                        Resolved
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                                        Resolved

                                        Money not credited to my bank account even if redeem status is shown as successful?
                                        Aug 30, 2020
                                        Complaint marked as Resolved 
                                        Problem solved
                                        Ace2Three customer support has been notified about the posted complaint.
                                        Problem solved
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