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Ace2Three Complaints & Reviews

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2.4
Updated: Sep 3, 2024
Complaints 289
Resolved
115
Unresolved
174
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Ace2Three reviews & complaints page 11

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H
Haridas SilverTipsMunnar
from Powai, Maharashtra
Dec 10, 2020
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Address: Haridas30 in ace2three

I was playing this game for last 2 year and found so many unwanted practices too . First upon its a clear case of making someone addiction to the cash game with giving them some prices in first and once they addicted looting all there money . They says they uses two decks and I found so many times 3 cards has been coming in same game without reshuffle. I had proof of that . If the government is against casino they should ban pine casino too. I had lost around 5 lakhs in a year even I am an experienced player . Filing a case in kerala court and ministery too as they are showing TV advs now a days . It's against law. Kindly keep away from this site
Ace2Three customer support has been notified about the posted complaint.
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Greetings from Ace2three.

Its unfortunate to know you feel this way.

Referring to your query, we are unable to retrieve your account in Ace2three with the details provied above. We request you to write us on [protected]@a23.com from your registered email id along with the Ace2three user id, So that we can check and assist you accordingly.

Should you require any further assistance, please email us to [protected]@A23.com.

Regards,
Team Ace2three.
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Haridas SilverTipsMunnar's [Complaint's author] reply, Dec 13, 2020
Haridas30 is my account name kindly check
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    F
    Fdyddyfffgg
    from Powai, Maharashtra
    Dec 5, 2020
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    Address: Hyderabad

    Sir,
    My withdrawal was successful.but amount not credited to my VPA account.please check.my id is fdyddyfffgg.thanks
    +1 photos
    Ace2Three customer support has been notified about the posted complaint.
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      M
      murali4144
      from Powai, Maharashtra
      Dec 2, 2020
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      I redeemed cash but not received my money.redeem cash transaction is pending and check the transaction
      +1 photos
      Ace2Three customer support has been notified about the posted complaint.
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        A
        Abbireddyvenkata Girishkumar
        Nov 26, 2020
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        Address: Andrapradesh, nagulapalli, 533447

        Dear sir, this is my real account my ace2three plus app is not working in last 4 weeks, add money problem, play game problem, access restricted and this location restricted, showing in problem so please soloved this problem and give add money access and play access thank you.
        +1 photos
        Ace2Three customer support has been notified about the posted complaint.
        Nov 26, 2020
        Updated by Abbireddyvenkata Girishkumar         Dear sir, this is my real account my ace2three plus app is not working in last 4 weeks, add money problem, play game problem, access restricted and this location restricted, showing in problem so please soloved this problem and give add money access and play access thank you.

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          R
          Rushikesh Khandare
          Nov 21, 2020
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          Address: At post deori tq akot dist akola 444101

          I won 880 rupees but i didnt get i am waiting since last 20 days
          Ace2Three customer support has been notified about the posted complaint.
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            V
            Vijay Jaware
            Nov 17, 2020
            Resolved
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            Resolved

            Galti se jida paisa add hogaya kam ka paisa tha with draw kaise kare
            Aug 9, 2021
            Complaint marked as Resolved 
            Ace2Three customer support has been notified about the posted complaint.
            View replies
            Hi Vijay Jaware,

            Greetings from Ace2three.

            Its unfortunate to know you feel this way.

            We were unable to identify your account with the information provided above. We request you to write us on [protected]@A23.com from your registered email id and please do let us know your Ace2three account user id.

            So that, we can check and assist you further.

            Regards,
            Team Ace2three
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              H
              hari1818
              Nov 12, 2020
              Resolved
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              Resolved

              I have added amount to my ace2three account but amount has been deducted from my bank account but it's not reflecting in my Ace2three account.its been more than 12 hours. And I didn't get any response from your help desk
              +1 photos
              Aug 9, 2021
              Complaint marked as Resolved 
              Ace2Three customer support has been notified about the posted complaint.
              View replies
              Hi Hari1818,

              Greetings from Ace2three.

              Referring to your query, we are unable to find any account in Ace2three with the details you have provided above, in which there is a recent purchase transaction was made.

              We request you to write us from your registered email id to "[protected]@a23.com". So that we can check and assist you further.

              Regards,
              Team Ace2three.

              Note: Andhra Pradesh & Telangana- All users residing or logging in from the State of Andhra Pradesh & Telangana will not have access to our cash games. Further, if you are proceeding to access or play our real money gaming despite logging in or being a resident of Andhra Pradesh & Telangana we will block and deactivate your account.

              Click on the link to know more: https://www.a23.com/tsrummycompliance.html
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                T
                Thangaraj981
                Nov 1, 2020
                Resolved
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                Resolved

                My account amount adding 500 rupees in 2.15am games playing unvalible coming games not starting but amount not debited
                Aug 9, 2021
                Complaint marked as Resolved 
                Ace2Three customer support has been notified about the posted complaint.
                View replies
                Hi thangaraj981,

                At the outset we are sorry for the delay in responding to your query.

                Referring to your query, we see that you have made purchase of Rs 500/- real chips on[protected] and the same was successfully credited to your Ace2three account. Kindly check the same from "Transaction History".

                Should you require any further assistance, please email us to [protected]@A23.com.

                Regards,
                Team Ace2three.

                Note: Andhra Pradesh & Telangana- All users residing or logging in from the State of Andhra Pradesh & Telangana will not have access to our cash games. Further, if you are proceeding to access or play our real money gaming despite logging in or being a resident of Andhra Pradesh & Telangana we will block and deactivate your account.

                Click on the link to know more: https://www.a23.com/tsrummycompliance.html
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                  L
                  Loknath pasi
                  Oct 23, 2020
                  Resolved
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                  Resolved

                  Website: Ace2Three.com

                  During Lock Down (March-20) I started playing Ace2Three.com online rummy game . Initially they made me win up to 32, 000/- within few days . Then once I got habitual of this game during lockdown, I stated loosing and to recover my losses I started to play continues. During this period I did not realised that I am trapped in this . More than 5 lacks rupees I have loosed during this lockdown from my credit card . Initially I was under impression that this totally fare game but this is totally manipulated .

                  Request you please help me in this regards

                  Regards

                  Loknath Pasi
                  loknath.[protected]@yahoo.com
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Ace2Three customer support has been notified about the posted complaint.
                  View replies
                  Hi Loknath,

                  Greetings from Ace2three.

                  Its unfortunate to know you feel this way.

                  We were unable to identify your account with the information provided above. We request you to write us on [protected]@A23.com from your registered email id and please do let us know your Ace2three account user id.

                  So that, we can check and assist you further.

                  Regards,
                  Team Ace2three
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                    S
                    Sakthi&2020
                    Oct 21, 2020
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                    Dear sir,

                    Ii am winning 16.10.20 night After 12.0 clock winng 201 pol 2000 rs total amount 14000thousand this Amount refund sir

                    Thanks&Regards

                    R.Sakhivel
                    Ace2Three customer support has been notified about the posted complaint.
                    View replies
                    Money not credit option will be open premium access for add
                    cash

                    Redeem Amount Not Add Reg, - Comment #3755913 - Image #0
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                      R
                      Ravishankar Jois H T
                      Oct 17, 2020
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                      First of all while game running starting at my time hanging my starting play this gives me create doubtful thinking and discouraging my game. Second subject is while game result my position displayed in winning board my position declared that rank did not settled at the time of final result so many doubts created shall I proceed the ace23 game in this situation. And finally every time when I open the game you are asking payment always why?
                      Ace2Three customer support has been notified about the posted complaint.
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                        S
                        sachin21011
                        Oct 16, 2020
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                        App is showing money is transferred successfully but I didn't get money on my bank account
                        +1 photos
                        Ace2Three customer support has been notified about the posted complaint.
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                          L
                          Leninbnb
                          Oct 6, 2020
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                          Iam vaildy show but eliminate for me
                          +1 photos
                          Ace2Three customer support has been notified about the posted complaint.
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                          Bro, its not a valid show. You can't have a set of '7' with more than 4 cards. You have placed one extra joker there.
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                            S
                            Sakthi Vinayak
                            Oct 1, 2020
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                            Address: 1st floor Ashi building 19 rouse avenue institutions nal area newdelhi 100002

                            Amount not refund on my bank account and no responce on my complaint mail
                            +2 photos
                            Ace2Three customer support has been notified about the posted complaint.
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                              R
                              Raja NG
                              Sep 13, 2020
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                              Address: 82 ambattur chennai 92

                              My winning amount not credit my account
                              Ace2Three customer support has been notified about the posted complaint.
                              Sep 13, 2020
                              Updated by Raja NG                               My winning amount rs.2000 not credit for my account pls checking

                              Sep 13, 2020
                              Updated by Raja NG                               My winning amount rs.2000 not credit for my account
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                                D
                                Dileep Tallapudi
                                Sep 11, 2020
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                                Address: 1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area New Delhi New Delhi District Delhi India - 110002

                                Hi.
                                I requested to redeem some money, since it's transaction history status showing successful but it didn't credited into my bank account.
                                Pls resolve it ASAP.
                                Thank you.
                                +2 photos
                                Ace2Three customer support has been notified about the posted complaint.
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                                  W
                                  Worshimphy
                                  Aug 31, 2020
                                  Resolved
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                                  Resolved

                                  Your app is good for killing time, but not for earning money. Everybody knows all your games are fixed. Above that, ads between the games are really irritating.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Ace2Three customer support has been notified about the posted complaint.
                                  View replies
                                  Greetings from Ace2three.

                                  Its unfortunate to know you feel this way.

                                  Please do write us your queries on [protected]@A23.com from your registered email id. So that, we can check and assist you accordingly.

                                  Regards,
                                  Team Ace2Three.
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                                    R
                                    rajsivagangai
                                    Aug 29, 2020
                                    Resolved
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                                    Resolved

                                    Money not credited to my bank account even if redeem status is shown as successful?
                                    +1 photos
                                    Aug 30, 2020
                                    Complaint marked as Resolved 
                                    Problem solved
                                    Ace2Three customer support has been notified about the posted complaint.
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                                    Problem solved
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                                      V
                                      vetri777vel
                                      Aug 12, 2020
                                      Resolved
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                                      Resolved

                                      Address: Ariyalur district

                                      Add cash not add my id but amount is debited
                                      +1 photos
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Ace2Three customer support has been notified about the posted complaint.
                                      Aug 12, 2020
                                      Updated by vetri777vel                                       Please return my money 100 rupees
                                      View replies
                                      Hi vetri777vel,

                                      Greetings from Ace2three.

                                      Your concern has been addressed through email on 12-Aug-2020. Kindly check your registered email id.

                                      Regards,
                                      Team Ace2three.
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                                        V
                                        Vaishau2018
                                        Aug 6, 2020
                                        Resolved
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                                        Resolved

                                        Address: Udhampur

                                        101crummy 10 rs wrong counting
                                        +2 photos
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Ace2Three customer support has been notified about the posted complaint.
                                        View replies
                                        Hi vaishau2018,

                                        Greetings from Ace2three.

                                        Your concern related to score calculation in Game id[protected] had been addressed through email on 06-Aug-2020. Kindly refer your registered email for the same.

                                        Regards,
                                        Team Ace2three.
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