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Ace2Three Complaints & Reviews

www.ace2three.com
2.4
Updated: Sep 3, 2024
Complaints 289
Resolved
115
Unresolved
174
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Ace2Three reviews & complaints page 12

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V
Venu Gopalnaidu
Jul 29, 2020
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Address: Delhi

I have lost money of 4 lace within span of 2 months, i lost continuously 93 games. This 93 games are excluding drops and middle drops.
One of my neighbor commuted suicide because he have lost more than 25 lacks.

I don't know how deepak living happily by spoiling this many lives, definitely he will get a karmic lesson.

Mr deepak don't think you are the smartest guy in the world and stop itself comparing with jeffbezos bla bla... No matter how good your time is but you have to suffer

This is the curse from all people

Wish you bad luck for your future
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    A
    Astharr
    Jul 13, 2020
    Resolved
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    Resolved

    Hai sir i am last match just now 500rs 201 pool game.. Cheating for 2 members. I am capture video recording.. Proof.. This match i will winning chance so much but cheeting person is win. Please check and refund me. Imediate action please... User name... (Madhv2988) (Sathvikchand) already my amout 8000 loss but nor video recording this time i am video action imediate pls refund my money
    Aug 12, 2021
    Complaint marked as Resolved 
    Ace2Three customer support has been notified about the posted complaint.
    Verified Support
    Jul 14, 2020
    Ace2Three Customer Care's response     Hope you are doing good.

    Its unfortunate to know you feel this way.

    Referring to your query reported on 13-July-2020 suspecting unfair game play between opponents ""sathvikchand and madhv2988" in game id[protected]Rs 500/- 3entry 201-pool game), we have raised a ticket to our concerned team to check the game.

    Kindly note the Ticket ID: 329528 for further references. We will get back to you in 7 to 10 working days.

    Also, we would like to inform you that, you may report any issues related to game from "Report a problem" option available on game table.

    Should you require any further assistance, please email us to [protected]@ace2three.com.

    Regards,
    Team Ace2Three.

    Note: TELANGANA USERS- All users residing or logging in from the State of Telangana will not have access to our games. Further, if you are proceeding to access or play our real money gaming despite logging in or being a resident of Telangana we will block and deactivate your account.

    Click on the link to know more: https://www.ace2three.com/tsrummycompliance.html
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      S
      STEPHEN C
      Jul 7, 2020
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      Address: madurai

      I already update my pan and bank detail but not approved still pending so i can't withdrawal my winning payment
      +1 photos
      Ace2Three customer support has been notified about the posted complaint.
      Jul 07, 2020
      Updated by STEPHEN C       can't withdrawal my winning payment
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        S
        [email protected]
        Jul 6, 2020
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        Hellow dear sir

        My rummy account blocked. Please check detail my account blocked. I heaven broken the ruel of the game. Then why my account blocking.
        I request you to unblock my rummy account

        My account details
        Name: a. Senthil
        Email: [protected]@gmail.com
        Mobile no:[protected]
        Ace2Three customer support has been notified about the posted complaint.
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          D
          danny ppp
          Jul 6, 2020
          Resolved
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          Resolved

          Firstly the money won cannot be taken back into the account. The customer care does not respond. They use bots to play against customer who have enough money in the account and they swindle a lot of money.

          The commission for ace2three for each game rs 3 for every 10rs. 30% commission they take per game. On top of that they use bots to play and they make sure the player loses all the money. It is a fraud website and they do not let customers to write reviews. They only have paid reviews to cheat innocent people
          Aug 12, 2021
          Complaint marked as Resolved 
          Ace2Three customer support has been notified about the posted complaint.
          Verified Support
          Jul 17, 2020
          Ace2Three Customer Care's response           Hope you are doing good.

          Its unfortunate to know you feel this way.

          Referring to your query, please be informed that, we at Ace2Three ensure that all players get a fair platform to play.

          We does not any BOTs on our gaming platform and all are genuine with appropriate level of KYC verification. Also our commission varies between 10 to 16% based on the game type and entry amount.

          Our aspiration is to provide a safe and secure platform to play online rummy. Player Safety and trust are of paramount importance to us. Cards are distributed using a certified Random Number Generator software which cannot be modified or managed at any time by Ace2Three. The wins/ losses are completely based on the player's skill and we have no influence on the outcome of the game.

          The minimum redeemable amount is Rs 200/- and you can update the bank account and redeem the redeemable balance at any time. Redeems will be processed in one working day. No redeems will be processed in bank holidays

          In-case of any other concerns, please do reach us on [protected]@Ace2three.com from your registered email id.

          Regards,
          Team Ace2Three.
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            B
            Brahmanadd
            Jul 6, 2020
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            Address: Brahmanand R Nayak post : belekeri taluk : ankola dist : uttar kannada

            Amount wl not deposited in my account
            +1 photos
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              S
              Sahithi Channel
              from Mumbai, Maharashtra
              Jun 15, 2020
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              I made a transaction on 13th june. Through sbi. Due to technical problems money was not successfullu added in account. But they deducted my money. But they didn't refund my money back yet atleaset they did not try to solve not trying to reply. Disgusting please ban that type of illegal games. I need my money. Here are my transaction details
              13 jun
              2020
              To transfer-inb head
              Infotech india pvt l
              Tech_headinf payment-
              [protected]igait
              Zrxj1
              Transfer to
              459
              100.00
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                P
                Prabha8886
                Jun 6, 2020
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                I submitted pan card before 3days, but it till showing pending approval..
                Howmuch time taking for pancard approva in ace2three app..
                Approve my pan card and refund my winning money fastly please
                Ace2Three customer support has been notified about the posted complaint.
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                  S
                  Shridhar Palav
                  May 15, 2020
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                  Address: Near Socorro panchayat Porvorim goa

                  Plz check my redeem
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                    M
                    Muddana Vasudeva Krishna Prasad
                    May 15, 2020
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                    I have submitted my kyc and pan but it's not at approved it's been a week but no reply from customer care.
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                      A
                      amarvnit
                      May 13, 2020
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                      I am a senior algorithim team leader at one of the top it companies based in us with its spread over 100 countries
                      My friend approched me with this ace 2 three rummy sequence of play i myself invested and tried the site to my surprise it is a rps algorithim this will not allow one person to win at any givrn time line.. I. E i[censored] run a random probability of the sequence the chances of winning is zero taking that u play atlest 10 games... Now the gem of all when running the sequence the computer bots are always on the table so if system wants u will win u will get the card ti win on the flip side u will never get the card u want...in other case u will get 4 to 5 jokers but u loose this is to tempt any player... And so on a so forth... I just persuaded my friend to not indluge in any more play... This is juat to warn others plz spread this to reach the maximum... Play with u r friends and family and enjoy
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                        S
                        Suno Chavan
                        from Mumbai, Maharashtra
                        May 4, 2020
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                        Address: Delhi
                        Website: Ace2three.com

                        Ace2three ek number ki fraud company hai 2 3 joke degi aur game dusre band ko karadegi aur jab hamara game hone hi waala rehta hai toh dusra banda show kardeta hai aur yeh sirf ek bar nhi 1000 baar ho chuka hai mere saath bhai log pls daya karke is game ko khelo mat aur ek baat maine sirf ek hi baar jeeta tha 10000 lekin 3 din tak unlogon ne withdraw nahi kiya mera amount sirf pending hi show karaha tha toh mera dimaag kharab hogaya aur maine cancel kardiya dir kya tha har game opponents ko chalegaye aajke baad issko alwida mat khelo bhai sab lootere hai ek number ki fraud company hai paisa waste mat karo withdraw hogaya hi nahi aapka jeeta hua paisa bhi bahot slow hai unka withdraw karneka
                        Rummyculture yaa fir junglee rummy khelo aur haa paytm first rummy sabse best hai qki usme instant withdrawal hai... Ace2three iska matlab mai bahot achhese dekhliya sirf 3 round me game khallasss bhenchod...
                        Mera id raju14313 hai aur isko goli maaro gaandu id ko waste ho maney pls rais a complaint
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                          S
                          s.vishnu sampath
                          Apr 27, 2020
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                          Wt the [censored] the ad was always poping I cant able to do my work and onced i closed the ad again & again coming I m very angry with the ad I never play the game how much u send me the ad and again ad has been came for me definitely call to the customer care I speak very badly ... this the last ad pop & finaly the ad came that it ...
                          Apr 27, 2020
                          Updated by s.vishnu sampath                           i will be watching
                          now the time ad must not be send to me
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                            P
                            Pepsico Karthi
                            Apr 22, 2020
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                            Hi,

                            I played game at 6 PM 22 april 2020.

                            And game id[protected] and see the attachment, I finished the game with ❤3. But suddenly net disconnected and ❤3 automatically came out.

                            Very worst playing and ace2three fake.
                            +1 photos
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                              S
                              sanju4200
                              Apr 19, 2020
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                              I'm playing sunsational tourney on 19th apr 2020 at 3 pm, when i'm with 5820 points at my 2nd round game has been suddenly stopped by showing this game is temporarily unavailable, this has been happened for 2nd time wth in a span of 4 mnths.

                              My 2nd issue was i'm playing 101 pool game i placed a show by using k (Joker at that game) bt it showed as a wrong show but i'm shocked tat i placed a correct show, never upload this app as this is a well planned app to steal money
                              +1 photos
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                                A
                                Akshay Nade
                                Apr 19, 2020
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                                Address: Ace2three Head Office Address: Head InfoTech Private India Ltd, Left Wing 6th Floor- Auriga Block, The V Park- Plot No.17, Software Units Layout, Madhapur Hyderabad- 500081.

                                I have add 200 rs from phone pe UPI but it not getted add to game.
                                And 200 rs has debited from my bank account
                                +2 photos
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                                  A
                                  Adi Narayana Chowdary
                                  Apr 15, 2020
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                                  Address: Town hall ground back side, Tanuku

                                  My account has been closed before. So I have opened a new account
                                  +1 photos
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                                    V
                                    Vallela Rohan Reddy
                                    Apr 15, 2020
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                                    Address: India
                                    Website: www.ace2three.com

                                    Hi sir,

                                    This complaint is in regards to fraudulent gaming app called ace2three.
                                    I lost a lot of money in this app, and they are not following fair game play.
                                    Initially when i downloaded the app they made me to earn money a little bit and then once withdrew some amount from the ace2three account, they have started looting from my account. I have observed one thing very strange in this app is without my acknowledgement app sorts the cards by themselves which means that they have the complete control over my account.
                                    These companies are letting people get addicted to the game and then loot money from a common man who is trying to earn some money and pass his time in quarantine period.
                                    Please take necessary action against this fraudulent app and help us to get the hard earned money.
                                    We dont have a single penny now for household expenses.

                                    Regards,
                                    V rohan kishore
                                    Ph:-[protected]
                                    [protected].
                                    Ace2Three customer support has been notified about the posted complaint.
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                                      R
                                      Ravindra856
                                      Apr 12, 2020
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                                      Address: Ace2three

                                      I am withdrawal real sleep not so my bank my help
                                      Apr 12, 2020
                                      Updated by Ravindra856                                       My bank not show
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                                        V
                                        Vikas Kurhe
                                        from Powai, Maharashtra
                                        Mar 28, 2020
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                                        Address: Bangalore, Karnataka, 560099

                                        I have created acount on ace2three thr my mobile no.[protected] and i have added 200 rs thr phonepay. First it shown transaction completed on window but then it shown cant added money but actually money was deducted from my end and i received message also... So i think ace2three done fraud with me so please take action and refund my moneyupi ref no.[protected]
                                        Ace2Three customer support has been notified about the posted complaint.
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