Ace2Three Complaints & Reviews

Thank you for contacting Ace2Three.

With reference to your request we understand that your concern is regards to some transaction.

We are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@a23.com from your register email id so that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2Three.

With reference to your request we understand that you concern is regards to wins or loss.

Kindly be informed that the wins / losses are completely based on the player's skill and Ace2Three ensure that all players get a fair platform to play.

Also, you play with those players who are genuine with appropriate level of KYC verification. Ace2Three does not have any robotic programs (BOTs) on its gaming platform and does not participate in any games and Ace2Three don't have any controls on your games/cards.

Also, Cards are distributed using a certified Random Number Generator software which cannot be modified or managed at any time by Ace2Three.

Our random number generator (RNG) has been verified by iTech Labs Australia, which is a globally competent authority (ISO 17025 certified) for RNG verification and provides RNG certifications to multiple Indian and global gaming companies.

Games cannot be operated by Ace2Three as we don't have controls on your games or cards.

However we are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@a23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2Three.

With reference to your request we understand that your concern is regards to the redeem.

We are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@a23.com from your register email id so that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2Three.

With reference to your request we understand that you concern is regards to redeem amount.

We are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@a23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Hope you are doing good.

At the outset we are sorry for the inconvenience caused.

Referring to your e-mail, we understand that you have made a purchase towards Ace2three and amount was debited from your bank account but not added to Ace2three account real chips.

Please be informed that we have checked your account and we haven't found any such for Rs 200 and if the transaction was done separately then we request you to share more details.

Also, we could see that on Date 25-September-2021 Rs 100 was added to your account little later.

Hence for Rs 200 transaction please share us the transaction mode details so that we could check and you can also write us on [protected]@a23.com from your register email id.

Should you require any further assistance, Please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2Three.

Referring to your mail we understand that your concern is in regards to failure transaction of Rs 500 on Date 25-September-2021 through tpsl..

However your purchase amount got successfully credited to your Ace2Three account on Date 25-September-2021 but got delayed and we suggest you to go through your account transaction history details to check the same.

Usually whenever their is any failure transaction then Please be notified that if the amount is not credited to Ace2Three within 3-4 hours then the same will be credited to your Bank account within 7-10 working days.

If the amount is not credited to your Ace2Three account and also your Bank Account after 10 working days then we would request you to share the bank statement from the day of transaction (date) to 10th working day (date), so that we could check and assist.

Note:Due to network fluctuation you might face this type of issue so we suggest you to please check your network connection and try to initiate purchase when your network is strong.

Should you require any further assistance, Please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2Three.

With reference to your request we understand that your concern is regards to the game.

We are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@a23.com from your register email id so that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2Three.

With reference to your mail we have checked your account and we understand that your concern is regarding chips transfer to your Bank account.

We have checked your account and we see that your account is deactivated under duplicate policy and hence we request you to continue with your primary account.

Please be noted that to transfer your remaining balance to your Bank Account we need your Bank Document which is matching with the profile or else no where updated in Ace2Three and which should be under your name .

However please do share your proper scanning copy of your Bank proof Document (Cheque/Bank Passbook/Bank statement) which includes your name, IFSC Code, Bank account number so that we could check and assist you according.

Hence for more details we request you to email us from your registered mail id to [protected]@a23.com so that we could check.

Should you require any further assistance, Please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html

Thank you for contacting Ace2Three.

With reference to your request we understand that you want us to change your profile name in your A23 account..

We are sorry to inform you that we were unable to identify your Ace2three account with the given details. We request you to share your user id of Ace2three account or you can write us on [protected]@a23.com from your register email id. So that we can check and assist you further.

Should you require any further assistance, please email us to [protected]@a23.com.

Regards!
Team Ace2Three.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html