Acer India Complaints & Reviews

Hello
I am a user of acer laptop. I bought it 11 months ago. within 6 months it's speakers started creating trouble. I approached the service center chandigarh and got it repaired. later on I found the LCD screen a little loose but could not establish the fault myself.
once again I appproached the center for some other fault I was told that The screws holding the LCD were broken and the fault lied on us. But we din't...

Dear Sir/ Madam,

I have bought Acer Laptop in june 2007 from kanpur. While Buying the Laptop i was given1 Year International Warranty & then i had extended my warranty upto 2 years.

then now i have a problem in my LCD screen (3-4 white spots on screen ) and when ever i go to service centre they refused my complaint and sayid that this problem is not considered in warranty but if this will not come in warranty...

sir,
my name is Abhishek pandey, i had bought a acer laptop on 22-06-07.
then after completion of 1 year ihad extended my warranty to 2years more .
now there is 3to4 white spots on LCD screen and they are not providing me the service.
and whenever i go to them they diffuse my regards and say to me that this lcd spots are not in our warranty.
so please tell me the right way to reach at the solution...

Dear Sir,

I am having one Acer Extensa 4620Z Intel pentium Lap top. A couple of its key buttons have come out. I took my Laptop to your authorised service centre at Jaipur. They have advised me to get the whole key board changed as the buttons are not replaceable or sell the same to the company and buy a new one.
I am extremely sorry for the advice given to me by your authorised service centre as I have been using laptops...

i am sureshbabu studying pgdm in park global school of business excellence(COIMBATORE). i bought the acer laptop from my college. they gave college bill only. they are not giving acer company bill. now in my laptop display is not working well. i file a complaint in acer and i got complaint id. but in the coimbatore service center they are asking the company bill. but the dealer not giving any bill to me. in the same time my laptop warranty...

I had bought acer ASPIRE 4720Z last year. Immediately after warranty period it started troubling me. Its getting turned off when i m doing virus scan and its CD drive is also not working....

Gave laptop with 1GB RAM and 160 GB HDD for service. While returning they gave 256 MB less RAM and 30GB HDD. As we were in hurry to go abroad we did not check the specification at stores.

service no is >[protected]
As of now i am in sweden and like to know how i need to get my RAM and HDD back....

Hello Sir,

My laptop is attacked by red ants. I tried to remove it but many has hide below the keyboard.
And because of that my keys are not working properly.

Kindly provide me with a solution.
My laptop is under 1 year warranty.

Regards,
Sinu
[protected]...

Dear sir,
I purchased an ACER ASPIRE 5920 in august 2007 from PROLAB COMPUTERS SECTOR 16 FARIDABAD.Its still in the warranty period. I have this problem that my laptop shows display only at few orientations of screen, only few screen angles .At rest of angles i cant see anything at the screen. I gave my computer thrice for repair to above said shop, they took it to the setvice center in lajpat nagar delhi.But inspite of all this the...

Dear Applicant,



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I had purchased a laptop Acer Aspire 4530 on October 08. The very next day it had to be taken to the service station in Siliguri since the laptop would not boot up. The problem was rectified. After a month, My Laptop speakers stopped working. I applied for warranty and got it replaced after a few weeks. The new Replaced speaker also stopped working after a week. The next time i asked for warranty, the company did not respond for about two...

Sir,
I brought an ACER laptop model no ASPIRE 4730Z on the 26th of December 2008, i was supposed to send a draft of Rs 1, 250 along with the required documents to receive an offer of a Nikon Digital Camera, which i did on the 10th of January 2009.I received the conformation of its receit.
The turnaround time for this process was 45 days but it has been more that 95 days and i have not received it till now.I have complained...

I have bought a new ACER aspire 6930 laptop on 5/03/2009 against bill number 18853 from ANSUN ELCTRONICS PVT LTD>, Nehru Place (delhi). Its serial number is S/NI-LXASR0C[protected]F2500. FORM THE DAY FIRST ITS AUDIO QUALITY WAS NOT UP TO THE MARK, SO I GOT ITS INTERNAL SPEAKERS REPLACED AS THEY WERE NOT WORKING ON 09/03/2009 AGAINST CASE REFERENCE NUMBER[protected], AT ACER SERVICE CENTER IN LAJPAT NAGAR. BUT STILL ITS NOT WORKING PROPERLY....

I purchased new model ASPIRE 4930 of acer from ALSUN SYSTEMS, DISTRIBUTOR OF acer laptops and they told me that i will get a free 160 GB HARD DISK DRIVE AS A FREE OFFER ON PURCHASE OF ASPIRE 4930 SERIES MODEL IN MONTH OF JANUARY.
But i never received this free 160 GB hard disk. i HAVE TRIED TWICE TO VISIT THAT SHOP BUT THESE PEOPLE ARE GUIDING ME, AND NOW ARE SAYING THAT YOU ARE LATE TO GET THIS OFFER. BECAUSE NOW THIS OFFER IS NOT...

What happened to my laptop???????? It's been half a month already since I sent it for service, but until now, there's still no news. It's really disappointing that I'm encountering such problems like these. I bought a brand new laptop for the reason that i urgently need it and i don't want to catch miserable headaches with second-hand units, but i was greatly dismayed coz the one the one that was given to me was deffective......

I HAVE PURCHASED ACER DESKTOP IN SEPTEMBER, THE PC ENCOUNTERED PROBLEM WITHIN 15 DYS OF PURCHASE.I LOGGED IN A COMPLAINT WITH THE SERVICE CENTER (14-OCT-08) & THY ASSURED ME THT THE PROBLEM WILL BE SOLVED WITHIN 7 DYS.LATER THEIR ENGINR CAME TO FIGURE THE PROBLEM & TOLD THT MOTHER-BOARD IS FAULTY & WILL BE REPLACED WITHIN 7 DYS.THE PC WAS UNTOUCH FOR MORE THAN 3 MONTHS !I GOT IT REPLACED IN 2ND WEEK OF JAN-09.LATER I ENCOUNTERD...

We purchased an Acer Aspire last year in April 2008. When we recently took an Idea Netsetter - a postpaid connection (I am an employee with Idea), the data card works on every possible PC / Laptop model right from Sony, HP, Dell, Compaq, but surprise !! it did not work on the ACER.

I then gave the laptop to my technicians at the office, who suggested that we take it to Acer to get it rectified. When we landed at the Acer service...

My brother bought this laptop last year it is now out of warrenty, some of the motherboard keys are not responding and no character is typed on screen, working speed is very slow. please tell me what should be the problem in this laptop....

I purchased one ACER Laptopas 5551 ANWXMI
LXADNOC0236290C2392000 On 10th November 2006 with 2 years extended warranty.

I faced no problem till 20th of February 2009 when Laptop was shutting down suddenly. I thought it might be due to Window OS. I tried to delete and reload the same. But relaoding was not possible. I contacted your service centre at New Delhi and lodged a comlaint No.[protected] dated 24.2.09 and advised...

I bought new Acer Aspire-5920 in March 2008.

1) I noticed that the space in HDD is about 151GB only instead of 160GB.
2) The battery provide only 2 hours backup (fully charged)

Waiting for positive response.

Regards,
Narendra K. Dutta
Pune...