Acer India Complaints & Reviews

Hi,
I have purchased a New Acer Desktop Pc on 31-7-09, but after connecting the pc that pc was not working.after logged in the complain to acer they had sended ther eng. on 1-8-09. he found the problem in smps. He made A service Report and assured me the smps will replaced on monday (3-8-09). and today is 5-8-09 butt still i dont have any responce or call from their site.

after call to acer again they are telling to wait they will do that within 48 hours.


They are making there reputation poor by themselves .

Acer — Automatic shutdown of laptop after 1-2 hours

Respected Sir/Madam
I have Acer TravelMate 2355NXC laptop. It automatically shuts down after 1-2 hours. I think this is due to excessive heat up of Laptop. We are living in Shimla & there is no service center hereSo please tell us nearest service center or any service center in Chandigarh.
Thanks for the Same.

Delears are not even ready to talk .
2 month old laptop is on repair on every 4th day

same with my laptop problem...i suggested you buy anyone laptop again... this acer laptop.

Please call on this toll free number for any service issue[protected] Monday - Friday 9AM to 6PM Looking to Purchase laptop/Desktop or service contact me at +91-[protected] or [protected]@outshiny.com

i hv lappi acer aspire 4520, its not starting. i think its motherboard is gone. wat cn b done in dat?? cn it b repaired or a new shud b used. AMD athlon 64x2 processor.

reinstall windows and see it problem persists try to work with external keyboard if problem is rectified it may be problem in keyboard or in your motherboard

I have acer aspire 4520, it's always turn off a few minute latter and sometimes it won't started. I already reinstall windows but it remain the same. can it be repaired and how can it be like that?

Acer — NOT RESPONDING IN PROPERLY

I have acer lcd monitor. urgertly i need a complient id. but thay are saying call to this number that number .......... or call to another mobile.. and its have a toll free num it an BSNL.. is it posible to every one use the BSNL????

acer 4520 laptop — laptop failed to boot -amd motherboard failure

My new laptop ACER 4520 used oddly for not more than 100 working hours has stopped working due power problem and the AMD MOTHER BOARD failed to deliver. Now the service people asking to pay for new mother board which cost Rs.12500/-

Acer — not powering on and abrupt shutting off the laptop

SIR
I BOUGHT ACER COMPANY LAPTOP MODEL 5742 ON[protected].AFTER 2 MONTHS IT STARTS CREATING PROBLEM LIKE ABRUPT SHUTDOWN …ETC .ON 1ST AUG 2011 IT STOPS WORKING COMPLETELY .SO I LODGED A COMPLAINT REGARDING NOT POWERING ON AND SHUTDOWN OF THE SYSTEM IN AGRA SERVICE CENTRE.THEY TOOK SO MANY DAYS THEY CHANGED ITS BOARD 4TIMES REPLACED ALL ITS MAJOR COMPONENTS LIKE BATTERY PROCESSOR FAN…….AND MANY MORE,BUT THE PROBLEM REMAIN UNSOLVE .THE SAME PROBLEM OCCURING AGAIN AND AGAIN AFTER CHANGING ALL THIS PARTS
.I AM VERY DISSAPOINTED WITH YOUR SERVICE I THINK THIS LAPTOP CANT BE WORK ANY MORE ….THIS MODEL IS FAULTY THAT’S WHY ACER COMPANY IS NOT PRODUCING THIS MODEL NUMBER LAPTOP NOW A DAYS.
I WANT ACER COMPANY MUST REPLACE MY LAPTOP WITH ANOTHER ONE YOUR SERVICE CENTRE ENGG… UNABLE TO JUDGE THE FAULT !!!!!WHAT TYPE OF POOR QUALITY SERVICE YOU HAVE??????????
MY STUDY IS SEVERELY AFFECTED WITHOUT LAPTOP
PLEASE REPLACE MY LAPTOP AS EARLY AS POSSIBLE WITH COMPENSATION OF 4 MONTH INCONVIENIENCE
TAKE THIS MATTER SERIOUSLY I AM WATING FOR YOUR REPLY SOON !
[protected]@gmail.com
SAQUIB
AMU ALIGARH
UTTAR PARDESH

Hello, everyone I have acer aspire 4520, it's always turn off a few minute latter and sometimes it won't started
when we start my laptop and press F2 Button and open Boot Menu when we use ( left, right buttons on keyboard and change Tab ( Information, Boot, Exit ) so it work properly.And when we change Tab ( Main, Security, ) then system is totally Hang. and after 1 minute shutdown automatically.
Some times when we start my laptop so the laptop is not start and power off in 2 seconds. or system boot automatic.
Please tell me what can i do to fix this problem.
Thanks

well it's HDD is 160 GB, , ...but some part of the disk is consumed for other windows components which is not shown by OS...every company gives this much storage on the name of 160GB.well abt the battery backup, it's not much but a typical 6 cell battery gives this much only.

battery picture flickring

Hi Sir, hello, sir I have acer laptop. last few days it not work properly.it showing some error, and it not start not properly only power light on but no display and other activity. please rectify my problem as soon as possible. Hear no acer servicing center is available. my contact no is [protected] where is the service centre of acer in Lucknow.

Same problem for me too. Power light glows but no other activity.

I won the Laptop Aspire 4253 as a prize from channel V. so i dont have the invoice (got the box though). One month after delivery, the laptop died. now i cannot even see if the laptop is within warranty(no info on site) .So no warranty for me???

I have Lenovo laptop and dell netbook. They have everything including warranty lookup online but never needed to use it during the warranty. Acer is not even close.

dear sir/madam



i have purchesed from palmpur(h.p) model no. 4720z. there is some problem in screen(black spots) so please check my laptop immediately.
thank you.

Address-vill.+p.o. bhoura, teh. palampur, distt kangra(h.p.)

mob- [protected], [protected]

I have purchased acer6930 laptop last three months before(4/1/2009) till now i didnt get SpecialFestiveOffer 5056 (nikons coolpix digital camera).they ave promised to delivered the gift with in 45 days . now it is more than 3 months .when i contact acer india they are not responding . and sometimes they promise that dispatch the gift with in three days or with in week . i have called 20 times . I informed them that i will go to office and collect gift .they are not agree for that...



Thanks

Amrendra Kumar

complain for not working pc
dear sir/madam



i have purchesed desktop machine from i donot know the which computer shop my friend buy this sr.& model no. AWS 08BV[protected]LE ASPV8243. my machine is not working so please check my machine immediately. When i Login into internet it suddley close the application so please help me out of this

thank you.

Address- # 6, 39th cross 11 th main 4th t block jayanagar bangalore - 560041

mob- [protected], [protected]

Still waiting for the response.

S/N : LXTK20C[protected] is the laptop serial no.

the charger of the laptop is not working the laptop is in warrenty .

kindly get back to my mobile no [protected] as soon as possible.

Regards.

Nagesh

Hi sir
I have purchased Acer laptop in Dubai (U.A.E). My laptop charger stop working.Tried to call up Acer customer service to log the complain but always busy.So please give address of customer care.
what should I do now??

i have a acer aspire mini 1 also having problems with charger the charging signal on the computer keeps on flashing and its nt charging, it is some time charging some time nt during a 3 sec time the light keeps on going on and off. help pls

I have purchased Acer laptop in U.S.A (Jul 2007). My laptop charger stop working.Please give address of customer care in Pune. Thanks in advance.

my charger stoped working and the battary died. Now i have no computer that works well. I got mine for christmas,

Sir
i have purchased Acer laptop 4930 on 28 dec.2008 not even 6 months passed but my suddenly my laptop charger stop working.Tried to call up Acer customer service to log the complain but always busy
what should i do now??

i have the same problem but i phoned the company and they said i would have to wait for more than 10 days :O iim 16 and i need it for my coursework :( AND they are making me pay £60 each laptop my brother has the same laptop too and the same problem £60 for him too :( x

My Acer laptop is fine. the charger sucks, ive changed it three times in a year. they keep breaking and its broken again!!! (N) Acer adapters suck.

This is vikas from patna ihave sent you a complain but i have not got any response .ihave complaint about my laptop charger which is not working properly so kindly reply me on my mob no [protected]
and the service of afforeserve service center exhibition road patna is very bad and the behaviour of the staffs is very bad towards the customer so kindly see towards this problem

Acer — about laptop adapter & battery

I have an acer laptop whose battery backup was very poor on complaining in the service center it has been replaced but I dont think with a new one bco'z still its battery backup is weak.The adaptor was also defective and not working properly as it has been checked and cleared by the service center engineers. The adaptor has not been changed and the adaptor which has been provided to me is a repaired and used one since it ought to be changed by a new one. The most rediculious thing is that engineers of the service center and whoever the employees are have really no manner at all and they try to threat us and even behaved very ill mannered and in a illetrate way.I complaint in "AFFORESERVE SERVICE CENTER , PATNA" Exhibition Road. Plz take some strict action as soon as possible.

I bought 2 acer mini laptops, one for me and one for my daughter, in Jan 09. One charger started going in and out and would only work if you positioned it a certain way. Now it's not working at all and the 2nd charger is starting to do the same thing. I looked into getting a replacement charger but all the ones I've found run around $90, a little pricey for budget right now. I am extremely disappointed that this product is failing. Before this problem I was teling everyone how great it was and now I will e sure to let everyone know how bad it is.

HI
i am abhimanyu from jaipur my ;laptop is not in warranty and it's having problems with screen and some problems in booting. It is not having display, coloured line are appearing on screen..
Please contact on [protected] as soon as possible...
thanks
ABHIMANYU

I also purchased two Acer AspireOne mini-laptops in Dubai (Jumbo and Carrefour) and had BOTH power cords stop working (I traced the problem to loose wiring where the cord plugs into the machine).

The warranty does not cover the power cord and neither store sells replacement cords.

The customer service numbers refer to local dealers who either do not answer their phones, or do not sell power cords. Finally, I found an affiliate that offered to order cords for me, but the cost was 250 Dhs EACH (25% of what I paid for the machine!). ANY Acer power cord will work for this machine, but I have yet to find any place that will sell me one at a reasonable price.

In the meantime, I have jury-rigged the power cord to work with a home soldering job, but really--what frustration for a required component (the laptop will not work without power).

Frustrated and left with a cheapened impression of Acer.

Dear sir
i purchased acer 4930model laptop i am running it with xp but i dont have VGA_NV_V6_14_11_7561_XP_zip/478/1
driver
i tried to download from net but here file not found please mail me this driver.
email- [protected]@rediffmail.com
thanks

My friend has the same charger prob, shes bought a replacement off ebay as the parts dept were too dear, hers is still under waranty but she was told it doesnt cover the charger!
Im up plymouth next wk and intend to chase this up face to face with them, its very poor and has put off acer completely.
Ive advised her to goto trading stds as well.

o: [protected]@manta.com
Subject: Goliath Customer Service Request

Dear Sir,

I am shaju Francis. I purchase an acer laptop from Jacky’s electronics,
Sharjah city centre show room, from the date of 28 August 2008.
Bill no. RSICX-2585. Model no. AS6920G-834G. I took the guaranty for
2 years. There is a complaint about the recharging cell.
When I charge the cell completely, its working only one and half hour.
Last September I given my laptop to the jackys people. They kept almost
One month and give me back as it is. When I got the laptop, I check thoroughly
Again the same problem is showing. Again I given the laptop the same day.
They told 2 weeks. Today 2 weeks finish and I called them. Now they are saying
More 5 days. 2 years warranty money they took and this is the service they are giving
To the customer. This is very bad. I am waiting for your earlier response.

Thanking you,
Yours truly,

Shaju Francis.
Mob:[protected]

MY LAPTOP IS GETTING WHITE SCREEN. AND MY LAPTOP'S BATTERY BACKUP REDUCE FROM 2.5 HOURS TO HALF HOURS. I CAN'T FIND ADRESS OF ACER. WHAT I SHOULD DO.

My laptop charger isnt working - whenever i plug it in, it dosent work, and i have an acer laptop (not too sure on what kind it is exactly) but there is no way i can fix it, and i have only just got this :/
and i need my laptop for coursework.

acer ac adapter — not passing supply

dear sir,

i have purchase an ac adopter of acer bearing sl no is AP0650A[protected]DPF04 . my invoce no is 2745 dt 29/12/2011 from my home city patna (bihar) under warranty for 01 year. but this ac adopter has stop working after 15 days from purchasing date. now i am livening in viman nagar pune after a number of search i got a address of acer service center in karve nagar road near ashwani hospital. i went there with my unserviceable adopter with my invoice , but working staff of that service center has refused to give a service under warranty. they people said that i[censored] want service under warranty you have to go that shop from where u have bought. i have asked them that statement in writing they refused.
my laptop is switched off due to adopter problem. i am unhappy with acer service center it is very difficult for me to go my home town for servicing my adopter. please help me immediately other wise i will knock the door of consumer court.

my contact no is [protected]

harddisk

harddisk sound problem problem pls check details

I bought a new Acer laptop on 26th Dec 2008, I've just noticed over the last few days, the battery is indicating as fully charged and yet when I take out the AC Adopter mains power lead and try to work the laptop off the battery alone, nothing is happening it doesn't even switch on

Can you get back to me with suggestions please

Regards

Elaine

Acer laptop have a battery problem please tell me the acer Service center in pune.
thanks

acer laptops — battery problem

i had complaints about my battery problem in my laptop 8 march 2010 but i can't get any suggestion or help .please tell me what should i do....

i agree with problems which all users are facing, also i found acer the WORST brand in laptop community and u cant find worse than ACER

Wow, the laptop is cool.
http://www.batterygoshop.co.uk

I found a problem in my ACER Laptop is when I touch or up and down my LCD screen, the display will be out. This problem is shown continuous. It is very difficult to work in Laptop. My ACER Model Number is Aspire 4715Z-1A0508Mi and my ACER Serial Number is LXAL10C[protected]E2000 and SNID:[protected]

I have found problem in LCD.when I was start the laptop, nothing can be showing on screen.I have about from Dubai(U.A.E) on 03/08/2008.I have also a Internatonal Warranty.

i bought acer aspire 4710 laptop 18 months before, but from the past three months i had a problem with my LCD. During the start up a white blank screen will come. for every half an hour or odd the same white screen appears. warrenty got over...

sir,
i hv acer 4220 labtop..
In my labtop some time starting on window the total screen becomes white and flacute and after that nothing not seen in computer.but windows was turn on... display light do not work in some time..
so plz provide me the solution to my problem.. and plz give me a coimbatore ascer service center contact number...
thak u


LINGESHWARAN.S
[protected]

I have the same problem, LCD becomes white, no other way is to restart it, it loses my work.


help me please send email to [protected]@rocketmail.com

i hve a problem wid mah acer notebook. its been past 4 months that i bought it, n its givin so many problems. right now its display is not at all working. it keeps on hanging for hours n hours. i am really fetup of it. please do help meh out, i m very depressed b'coz of this problem.

I have purchase acer5730 in kolhapur, I have problem of LCD it is not working when i start it, I have to restart it again, I have given complaint in service center in kolhapur, but i have not respond till now. I request acer service center to solve my problem.

the acer aspire series 4310 4710, 15 having serious lcd dispaly problem, from my repaired experience the laptop have design probem. the LCD connector which closely near the hinge area and no properly scru near the mainboard that cause the whole white screen problem after few months o[censored]sing.plastic clipping will definately fail.

http://www.adapterlist.com/hp/hstnn-db11.htm
http://www.adapterlist.com/hp/nc8230.htm
http://www.adapterlist.com/hp/nc8200.htm

The laptop is cool. I purchase a new from dell. However, The battery of running time is too low. I bought new one from http://www.adapterlist . Does anyone have this problem?

http://www.jewelrymiu.com/articles/fashion-women-accessories-6/
http://www.jewelrymiu.com/articles/stud-earrings-11/
http://www.jewelrymiu.com/articles/necklaces-chains-21/

Acer India Ltd — Horrible Product and Horrible Service

sent a letter to Acer India (Pvt) Ltd.:

To
Sudipto Ghosh
Chief Customer Support Officer

This is not the first time, I am complaining about a problem that I face constantly, again and yet again.
However this time it went overboard.

I bought an ACER laptop in October 2007.
Since I have started using it, I realized that it overheats itself. So much so, that it is impossible to even keep it on the lap and use it.
I have given it for servicing to ACER umpteen times. And it comes back with no difference what so ever.
From July 2008 to November 2008 I have been so troubled by this whole experience.
Your service to the customer is so bad, I can’t even begin to explain.( I am starting to detest) ACER
I once got my laptop back with the keyboard not working, the mouse not working. I had to arrange for external keyboard and mouse to be able to use the laptop to access important data.
It seems that you have no regards for anyone else’s time or convenience or peace.
To co-ordinate with the dealer, the service executive for constant updates and constant follow ups has been a mental torture, believe you me.
I will go to the level of saying that I was traumatized by the whole thing.
And the worst part is even though I have somehow managed to get my laptop back, it is still the same and overheats drastically.
After spending so much amount of money, all I get is a horrible product and even horrible service and practically snatching away my peace and sleep.

I do not know how to can take the consumer for such a ride.

I would like you to answer some questions for me please

Is this some kind of a joke?
If yes then is your sense of humour so bad?
Do you think you are the only player in the market to do what you like?
Do you think the customer is a fool?
Do you think the customer has no other job in the world other than to first get harassed and then complain and then follow up on the complains?
Do you think you are going to be able to compensate the customer for the time loss and the mental stress that you cause to the customer?

I shall await your response till the 4th of December 2008.
I better be compensated well.

I do not understand that in this age of social networking, and constant communication, how you let customers get so dissatisfied. Please understand that bad word of mouth can lead to severe damages.
If I do not receive satisfactory response, I am sorry to say, that I will have to take help of the media. And this you take it from me, that the media will help.
I will be forced to write product reviews on review sites. And well the power of google, and internet...well what can I say..
Negative publicity is not good publicity I hope you know that.
See, the thing is that please do not take me wrong. I do not wish to spread the bad word unless I am awfully forced to do so. And please do not take any of this as empty threats.

Also, I think you should stop proclaiming that you are a good company because according to me neither do you offer any functional benefit (horrible horrible horrible horrible product), nor any emotional benefit (don’t even get me started on that- I am already so stressed out by the customer “service” that you have “provided” )!!

I would like my issues to be PERMANENTLY RESOLVED -Or else, I am sorry to say, I would have to take drastic steps such as taking Acer India to court. I will soon be sending my lawyer with a legal notice.

Regards
Priyanka

P.S.: you may check my history with your customer care executives.

P.S.S: you should try contemplating a change in your tagline:
Life is busy,
ACER also makes it MESSY.

Hi, i am mohamed, i have a probelm in Laptop(acer Aspire 4715Z)
when i boot the laptop .It's come blank white screen and totally hanged. this problem.

Thanks & Regard
Saleem Mohamed
[protected]

Hi, i am mohamed, i have a probelm in Laptop(acer Aspire 4715Z)
when i boot the laptop .It's come blank white screen and totally hanged. this problem.

Laptop Model no :4715Z Aspire
Serial no :LXAL40C[protected]FF2000

Thanks & Regard
Saleem Mohamed
[protected]

I too have some problem with Acer service. Please visit http://aftersalesserviceindia.blogspot.com/

Dear Sir



This is Gyanendra Yadav, working with Government of Madhya Pradesh, as State MIS Manager in a project.



For my project, I bought a new ACER Aspire4530 laptop on 9th May 2009, Banglore and right after one week the laptop is not working properly like recording audio, webcam is not functioning, and CD ROM makig noice by shaking etc.



I have raised ticket[protected] on[protected] and was told to fix the problem at the nearest Acer service center. I went on[protected] with my laptop at "Compherals" Acer Service Center located at langford road, banglore .



Service center id (ACCID) - COM080 and they have given me a job no. 2241 on 24-06-09 and ask to collect the problems fixed laptop after two days.On reaching to the service center on 27-06-09 I was again told that to come after two more days i.e. on 30-06-09. On contecting "Compherals" I was told that there is a problem in motherboard and they are going to replace it so they are waiting for part from ACER since 10days.



On reaching this day to "Compherals" I was told that my laptop is repaired and ready to collect, when I checked for the problems which i had raised a ticket those are not solved. They did nothing with laptop except wasting my valuable time. I m badly need my laptop to complete one of my important projects.



I would like to know is there any way to handover my laptop back to the acer so that I can opt for other brands ...





Thanks






Gyanendra Yadav

MIS Manager

State Programme Management Unit

(Govt. of Madhya Pradesh)

Tejaswini, Madhya Pradesh

91-[protected]



--- On Tue, 30/6/09, [protected]@acer.co.in <[protected]@acer.co.in> wrote:


From: [protected]@acer.co.in <[protected]@acer.co.in>
Subject: Registration Request is Successful
To: [protected]@yahoo.com
Date: Tuesday, 30 June, 2009, 8:21 AM


Dear Gyanendra Yadav

Your registration request ID Number :4839 has been successfully updated in our database as follows:

Serail No : LXARE0C0198350A8922500
Model : AS4530
Warranty Period : 09/05/2009 to 08/05/2010 (DD/MM/YYYY)
Warranty Type : Standard
Remarks :


Thanks & Regards
AIL Webmaster

complaint acer c.p.u's
your acer injaneers not working to brach office karimnagar.

Hellow
i buy a laptop on september/2008 till now iam facing lot of problems specially batary problems, now the batary is completly gone, that bludy customer care no is not working, this acer people makes my life busy plz help me out.

I HAVE PURCHASED ASPIRE 4520 FROM M/S Baba Infotech P. Ltd. Pune In NO TR/9162 Date 31 /12/2007 On bill itself it is written that one year warrenty Now the problem is that cd drive is not detecting & concern dealer states that warrenty is only for one year So please guide me where to take the issue?
V.P.MAHAJAN
[protected]@gmail.com

Acer Ferrari 4003Wlmi — Acer Products- All defective

Acer is the worst when it comes to after sales service. Also Acer is well-known for its defective products and never makes an effort to improve. Most customers get carried away by its low pricing. But its better spend a little more money and buy a better products of a better brand. Even I own an Acer Ferrari 4003Wlmi. I bought it for Rs.1 Lakh and spent Rs. 35000 in 4 years, only for repairs... even the Warranty extention would cost just a few thousands lesser. But there is no point as the service providers of Acer in bangalore are hopeless. For my horror the Motherboard is out of order now. If i intend to get it repaired i have to go through a lot of metal agony running behind the service provider to repair my laptop. Its better to trash this Acer stuff and buy some other laptop. I will never make the mistake of buying an Acer product again.

Ashwin
0 [protected]

Acer is the worst when it comes to after sales service. Also Acer is well-known for its defective products and never makes an effort to improve. Most customers get carried away by its low pricing. But its better spend a little more money and buy a better products of a better brand. Even I own an Acer Ferrari 4003Wlmi. I bought it for Rs.1 Lakh and spent Rs. 35000 in 4 years, only for repairs... even the Warranty extention would cost just a few thousands lesser. But there is no point as the service providers of Acer in bangalore are hopeless. For my horror the Motherboard is out of order now. If i intend to get it repaired i have to go through a lot of metal agony running behind the service provider to repair my laptop. Its better to trash this Acer stuff and buy some other laptop. I will never make the mistake of buying an Acer product again.

TO
The Customer care ACER INDIA PVT LTD
[protected][protected]
I purchase the acer laptop acer aspire 5920 from synergy information management pvt ltd. jayanagar, bangalore on 5-8-2008and on 5-8-2009 it had some problem.I took it customer service centre in bangalore COMPHERALS IN BANGALORE .THE PHONE IS 41526018/19/20.There the call co-ordinetor found that mother board problem and told me that it has to send it to chennai they will replace it and will be given to u within four days.I dont know what goal mal they did they gave me back after ten days and told me that to charge the battrey for 5 hours after going home and discharge.I did the same way they told.Now the laptop is not all working.Shall I Take this matter to consumer court or let me know your reply as eary as possible. The job no is 2574
P.MURALI (retd BRIGADIER)

acer aspire 4315 — laptop heat

helo sir this subhash from patna i have acer 4315 celeron laptop i have problem .my laptop become hot .so just give me suggesion.



thanks
mo.no.:-[protected]

I had purchased aspire 4170z in nov 07 since then i had no problem, but from last 1month when ever i on my lap top it make high bipping noise. i am right now in mhow MP.Other than tis there is no problem with the laptop.I would request u to fwd me the no of the nearest acer dealer or a online help may be given . In anticipation, major pradeep singh, my mobile no is [protected]

sir would u plaese tell me the price of new TFT display for acer aspire4920..

hi im acer product user.
my acer LCD is notworking proparly.i have display problem with my acer LCD when it switches on, as i push the screen up and down then only it shows the display oyherwise light screen display.LCD model no is AL1916WA & sr no is [protected].so plz register my Complaints & send my a doc no

Yes priyanka. I agree with your posting. I have the same problem with my acer aspire5920 laptop. I bought the same from computer gadgets, bangalore. now it is dead. Problem with mother board. Once i visit the acre service centre and they told me to change the motherboard without checking the laptop. Its realy horrible... Please friends... dont buy acer prodects in yor life...

I purchasd lap top model Aspire 5920 but bill missing please tell my warranty period

Hi...I am Acer customer...Not only Acer but also other companies laptops have overheating.

i purchased a acer laptop it's a 3 months old.this laptop due create many problems
1.oparating systeam currepted
2.under the fan is not working, to much of heat comeing
3.very slow processor
4.bad servive

Hi, i am not able to install Launch Manager software to my laptop and i am using Windows 7 Ultimate, so please help me with this issuse.

To,
The Manager,
Acer .
Sub: - Complaint Letter.

Dear Sir,
I am Srinivas Tirupati want to inform you that on Date: - 08/ 04/08 purchased one laptop of
Model no: - MS2220
ASPIRE 4715/4315 Series
Part no:- MU.AKZ00.002
Language:-EN
On the name of Star Marketing. In that piece there is some technical problem due to that I am facing after every three months similar display problem & whenever I had given to service centre they will not explain any exact solution of this continuous problem & they will charge approx. 1000/- & get three to six days for servicing .
I want to know that it is your technical problem & why you are taking charges from me? And why are you not replacing that fault piece? I saw at your service centre every customer come with facing same problems.
I am sending some latest invoice no . & Date of servicing
1) 22/05/09 Invoice no. : DSKT 9314
2) 03/07/09 Invoice no. : DSKT 9372
3) 14/09/09 Invoice no. : DSKT 9905
4) 09/02/10 Not repaired
Now once again raised same display problem please tell me what can I do
I am requesting to you to solve permanently this problem on primary basis otherwise I am ready to give complaint add in all news paper to “Don’t Purchase acer laptop otherwise ready to face every 3 months display problem & bare your Rs 1000/- & 1 week for service”. Now I am loosing my patience.
So kindly I am requesting to you please do some permanent solution for this.

Thanking You.

Yours truly,

Star Marketing
Srinivas Tirupati
[protected]

Hi Priyanka,

I just read your post. I have an acer laptop and wanted to take it for repair as its hard disk crashed after an accident inside home. The problem you have mentioned is resolved now? Did acer respond to you properly? Did you file any case against acer? What happened?
Please let me know so that I can decide about taking my laptop to acer service center to some one else.

Please do email me @ my email id mentioned.

Thanks in advance.
Triguna M S

Hi,

I am Pragathi kumar, from Guntur district, Andhra pradesh. A couple of months back I bought an acer aspire model no 4736 . From the date of my purchase onwards I didn't the cam for my notebook. Recently, I noticed that, My cam is not working from the purchase date itself.

I tried a lot to my level best, by installing drivers. My book problem wasn't resolved.

What should I do. Can anybody give me the customer care no and email to contact them.



yours truly,
Pragathi kumar yazali.

my acer aspire 5738 laptop hangs when i try to install linux window on it.

ACER the biggest headache one can buy..thats what me and my friends have faced..after i bought this laptop i have tried many a times to getthis problem solved..my screen turns black suddenly and i have to switch off my laptop before i can work again..this problem started a month after i purchased my laptop..the service centre in mangalore is horrible.. they got some part changed but still the problem persists..i'm so fed up that now i dont have any energy left to go and get it checked...the problem with my friend was her motherboard was giving her problem so the service executive again in mangalore got her a new motherboard for Rs.10, 000 but recently we came to know that a new motherboard was never installed instead the old one was repaired...DO YOU THINK WE ARE FOOLS...this is the last time i ever bought an Acer product.To hell with your making our life easier...its making us more and more busy and infuriated as well...if you cannot make your customers happy you may as well shut all the centres and stop making the gadgets...THE SERVICE CENTRE AT PVS CIRCLE MANGALORE IS A BIG FRAUD...BEWARE ALL...

Dear Sir/Madam,
I am ajay saini from delhi, i am using accer lcd 18inch.After 5 days one spot on display automaticaly & after 2 days it. become big & two more spot on screen.I complaint on your coustomer care & my complaint no. is[protected], but still after 20 days no response from your side i am talking with your cst. care executive but he says we can't help you any more & he cut the phone without any reply.Plz. tell me clearly otherwise i will go to consumer court.

What the above customers claim is absolutely true. I made a similar mistake of going for acer lap top. It worked well for 3 months and had frequent hanging problem. Once though shut down properly.refused to boot up next day. I tried my best it did not. Since it was under warranty period i took it to the authorised Acer clinic recommended by their Delhi office. They asked me to come after 2 days saying that it is OS problem. When I phoned up they said it is rectified and under Observation. Next day Iwas told that it is ready and I was asked to collect the laptop. In the presence of the service personnel it did not boot and the engineer told me that now it is hardware problem and hard disk is to be changed. and was asked to come after 4 days.

The behaviour of the personnel sounded equally arrogent and not even polite. I plan to put a sticker on my car " Beware. Please do buy Acer computer. Their service is horrible".

Basumani

Greetings,

My name is Sambhav([protected]@gmail.com)
I truly agree every aspect of this mail. I still curse myself that I bought an Acer Aspire 5580, in September 2007, for 42 grand in Hyderabad. The dealer is Mr. KV Rao.
The dedicated service center is near Swarna Jayanti complex, Dhanaraju Apts, near Ameerpet, Sanjeevareddy road.
The servicing charges have come to 8000 rupees now and will be more as it crashed again after not more than 6 hours o[censored]se.

IT SUCKS !!!

I've tried to use good english, but Acer dosen't understand it.
Even my system overheats itself, and that is the least of the problems. It started screwing up about 6 - 8 months after purchase. I have serviced the thing 3 times in the warranty period. There is a long list of issues and I'll state it all, even if it fills up the server log space.

Just after 5 months, the lcd screen gets permanent dark spots, trust me, no rough handling, and they say they wont replace that.

From day 1, the system becomes a HOTPLATE after about 10 -15 minutes from start-up.

The so called 1.3 mp Webcam, just takes low quality pics, worser than my old 2006 model cellphone, From day 1 if I try to use it as a webcam, or take a video, there is a message - ' webcam is not connected '. I've tried installing the drivers & software umpteen times, from the driver disk provided, and Acer website. I tried with other OS as well, no go whatsoever. Also, the camera connection goes off for the low quality pictures as well, every time u turn it around gently as instructed. The service people don't even pretend to hear this problem. That's more than Pathetic.

The graphic card screwed up twice in the warranty period, got fixed just for a while and is still a problem.

The power button was replaced after about 8 months after purchase, and again after close to one year, got charged well 2nd time.

From the beginning, I have to turn on power before I start the system, or it dosen't detect power, the charging light does not glow, until I restart again. The battery backup time is hardly 90 minutes.

Coming to the main issue, There have been many instances of total system crash, and that is still the problem. If I turn on power button, there are just some white lines appearing on the screen, That's it !!!

The first time, it was on warranty. The second time, the servicing is done and I'm charged well, the third time as well. The fourth time, the serviceman said that the motherboard is gone, and i'll have 2 replace it, which will be 14, 000. Most of the companies give a 4 year warranty on motherboard, not acer. Then I speak not kindly to the serviceman, he considers, charges me 5600 rupees for nothing, gives it back after about 2 months, where he says it was resting in Bangalore. Now, that is criminal. The same way it crashed again after 2 -3 months, I took it to Hyd again, service charges about 600 Rupees. The total charges just for servicing it have come down to about 8000 and more.., excluding travel charges. I didn't use it for sometime as i am working in a different location. My sister started using it, then after 5 times o[censored]se, not more than about 5 - 6 hours, it has crashed again. The same white lines on LCD.

The WORST part is the Customer Support, both online(Acer Website) and On Call. I have sent complaint mails umpteen times, and there is not ONE response mail till now. When I call up my dealer, he just talks for the sake of it, hangs up before I complete, dosen't pick calls.
I guess Acer Corporation here, or everywhere, does not value it's customers right after the purchase is made.

I wish all o[censored]s could pool up and take up the case to the consumer court for necessary action as acer dosen't respond anyways. I don't know about courts and cases, but I will be following up now on the double.

Regards,

Sambhav Dutt Nidamarti
[protected]@gmail.com

dear sir, acer service is very slow so my advise any customer not purched acer company laptop,

regards

your dissgree customer

surendra bansal

dear customer care officer

I bought an acer aspire model no 4736 . Recently, is not working properly the problem is physical memory dump (blue scree error).

serial No. lxpc40c0109160aa2c1601

snid: [protected]

I tried a lot to my level best, by installing drivers. My book problem wasn't resolved.

What should I do. Can anybody give me the customer care no and email to contact them.

pl. reply immediatly

my email id: [protected]@auctuspharma.com
Ph. No. [protected]
s. prem kumar reddy.

Dear Sir,
Sub: Acer 4736z S.No. LXP540C0270030B7DD1601. CASE ID:[protected]
With Reference to the model a complain launched at the toll free number wrt. To the CASE ID:[protected] and the laptop was send to Jaipur service centre. The mentioned problem was songs were playing very slowly and a message was being displayed as hard disk replace in windows 7 and Windows XP got corrupted so many times. This problem also verified by me Devendra Ochani owner of Aakash Computers, Ajmer, but the Jaipur service centre returned back the laptop saying that they had reset the hard disk and there is no need of replacement of hard disk (as per their statement). Note: It was done in the month of December 2010. After a week the customer again came back with the same problem. We again called up Mr. Dinesh Pathak and told him shall we lock the call again but he refused me from getting the call lock by assuring that they will resolve the issue as earliest and told me You just send the laptop and we will replace the hard disk as we have hard disk in the stock. So we send the laptop by courier on 13th Jan 2011 and its delivered on 14th Jan. 2011. We again called up Mr. Dinesh Pathak on 15th Jan. 2011 (Saturday) and he said it is a holiday speak to me on Monday morning. When I called him on Monday near about 4 pm. In this communication again he assured me that I will replace the Hard Disk and send you the laptop by today’s courier. After 15 minutes of this communication he again called me up and told there is not same hard disk as I replaced earlier. First of all when he communicated that he haven’t changed the hard disk how it changed in second time. Second thing who authorized him to take company’s asset without any call no. There are also so many que. Which I want to raise on integrity of Mr. Dinesh Pathak. Mr. Dinesh called the customer and told him that Aakash computers changed the hard disk and called me by saying that customer has changed the hard disk. Another que. Is that this is a systematic service centre of a reputed company then why we received the laptop without seal after repairing from service centre? Why we haven’t received any repair note by stating that what part has been changed or repaired? Nobody can prove verbal statements. Mr. Dinesh Pathak received the Laptop on 14th Jan., 2011 and I got revert on 17th Jan., 2011 when I called him when part was changed why don’t he reverted on priority? Finally he return the laptop to my address which I have received on 19th jan 2011. I have also spoke to Mr. Bharat on toll free No. then he suggested me to mark a mail on this id.
Company will loose its image in market if this will be continued by such people of service center doing work like this and leaving us without proof what work has been done in the laptop and again when the problem arises they deny for warranty. Why cant a the person put a seal on the part (hard disk cover) to proof that this part has been repaired / replace by company’s service centre. Now my simply request with you kindly consider the case and resolve my problem by replacing the Hard Disk of this Laptop on priority.
Kindly revert.
Regards
Devendra Ochani
AAKASH COMPUTERS, AJMER
[protected]

dear sir,
my complaint is my acer laptop (model no. 4741), i3 processor, the hard disk of my laptop is damaged after 6 months of purchase.I bought my laptop from saudi arabia.
plz tell me what can i do????????
& where can i go...

hi, i am ankita from mandsaur. I am using acer laptop with windows 7 . I am getting the message that "Consider replacing your battery", but I have buy the laptop before 1 and half year. What should i do ? Please suggest me...

i am Abdul Bari, Using Acer Experia 5630. my laptop has been getting pee pee sounds when boot is going on...samething continuing...

Dear Sir / Madam,

We had bought one of your Acer Desktop Veriton
with 3 year warranty on Dated 5th, July 2010.
Machine Serial No *AWC23GT164A1360-81LE*

*In one year of time it is repair more than 10 times *

Now it a high time Kindly take your Acer Desktop
we need replacement

The very first day onward the PC is giving me Problem
We had request your company to replace this PC
My case ID no[protected] Dated 7/7/2010
they told it is minor Problem

again our PC got Problem on very next day
Case id no[protected] date 14/07/2010
Case id no[protected] Date 20/07/2010
case id no[protected] date 21/12/2010
Case id no[protected] date 28/01/2011
Case id no[protected] date 16/06/2011
Case id no 36525 date 19/08/2011
(Case id no 85427 date 30/9/2011 is time you co.engineer take Mother Board
till today no reply on call
IT shame on Acer company 15 days no call no motherboard

*All my work on PC I had losing my data every & losing my business also
Now The Acer has to pay me the compassion. *

If this time your co will no replace our PC Immediately
we will take action against of Acer LTD

Reply me Immediately

Harvinder Singh


--
Harvvinder Properties

[protected]

i am ajay teraiya from rajkot. i am using acer 5755 laptop
part no-LX.RPV0C.016
SR NO-LXRPV0CO16127233FA1601
BILL NO -R/828
PURCHASE DATE 28/09/2011
MOBLE CARE SERVICE
TAGOR ROAD
RAJKOT.


ID NO[protected] DATE 07/03/2012
MY LAPTOP IN KEYBORD IT IS NO WORKING. THEN A COMPLAINT IN ACER CARE. THE COMPANY IS NO RESPONS. I AM COMPAINT ON COMPANY.

Sir
My name is Ajay Kumar Singh .I had bought ACER Aspire one d257 model in Dec2011 from Diamonds Computers, Sanjay Place Agra. My Acer notebook is Creating problem from starting onwards after purchasing from 20-25 day. its battery after consumption of 65-70% ( i.e. remaining of 30-25% of charging) automatic goes switched OFF/Hybernate mode. when i try to switch ON again it does not get ON. when i Plugged ON for charging then it is able to switched ON and at that time Battery Shows 5-6% Charging. i have visited 5-6 time Service Centre Digital Care Agra (UP) for this problem and still visiting but problem Still persists. Service centre is telling that they have replace Battery but Still problem persists.MY current CASE ID :[protected]. i am getting frustrated by going again and again. kindly replace or Change my Notebook.
My previous Case ID:[protected] and[protected].
Thanks

Dear Shri Bhaseen
I purchased Accer Aspire 5733 laptop from your shop on 21/10/2011.SL no LXRN 50CO30131 OE 42A1601.
Vide you challan no 1283 . This laptop is not working since two days. On diagnostict it shows Hardware problem. Computer Windows are not opening. Hence kindly advice what I have to do. I am at london and become helpless. Your reply is soliciated.
Thanks
Vijay Kumar Gupta

Desctop complant

1Working ok but on time stucked and shuttdown aoutomatic 2 asked passwoed any time

THANKS

plz give me the address of customer care centre of acer laptops in new delhi or in panipat
plzzzzzzzzzzz
its urgent..
i am suffering with a lot of problems
help me...

I have this type of laptop. Now, the laptop battery last only half a hour so I got a battery from http://www.batterygoshop.co.uk/acer/aspire-4520-battery.htm . I hope it can help you.

Dear ir Pls Let Me know the service center Addres of Acer Laptop at Panipat. Sir i have Acer Laptop No.Extensa 4620Z. In that i am faceing problem In Laptop Key Bord Even In My On of Button. That Is not working So i want service of my Lap Top So pls Let me Know & Help o[censored]r Costomer As soon as Pocieble.

Please give me service center of Acer laptops in vadodara.

sir/mam pls inform me about any service station ofacer laptops inandheri/vile parle/bandra
waiting for your reply

I would like to hav the address for the acer service station in mumbai. my screen flap is very loose and my display dissappears frequently.

acer laptop, model:-extansa — delaying in the service

i had purchased acer aptop model name is extansa. my laptop is in the warranty period. i had admit my complaint of the switches and the battery backup problem in the local acer service center in aurangabad, maharastra 3 month before. But there is no action taken by the local service center and the main service center of the acer. now there is another problem created one month before in the laptop is that the dvd drive is not working properly but i am suspicious to again add this complaint because of delaying. so sir i request to you please attention on my complaint and try to give 3 month extended warranty on the battery and another parts of the battery.

except: all the parts of the laptop, because i am not able to use the laptop properly.

extended 3 months warranty to all the parts of laptop.

i want to knw about d authorised service station of acer in mumbai.help me plz...its really urgent

The laptop is cool. I purchase a new from dell. However, The battery of running time is too low. I bought new one from http://www.adapterlist.com/acer/um08b72.htm . Does anyone have this problem?

plz give me the address of customer care centre of acer laptops in new delhi or in panipat
plzzzzzzzzzzz
its urgent..
i am suffering with a lot of problems
help me...

Dear Sir I have purchase aspire 5740 one month ago. the laptop satrting beeping & vibrating after starting after half an hour the laptop please send the the service centre address near the panipat (haryana)

Thank You

Dear all,

Its my humble request to don't purchase acer laptop as i purchase it and continuously going to service center and not getting my problem solved.
one of the poor service provider in india
raswender kumar

I am also having the same Acer Extensa-4220 model Laptop, I am using it since 1 year, till date i did'nt had such problem.

Its fantastic and good laptop. I had upgraded the RAM to 2GB 800Mhz. And its working fine.

I[censored] have any updates please mail: ansari.[protected]@gmail.com

Acer — restarting

System shut downs automatically while working. once it shutdown it will not restart for day.

contact no:[protected] office.
Kabeer :[protected] (S I T C)

sholud be corrected early as possible