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www.acer.co.in
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Last updated Mar 2, 2024
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Acer India reviews & complaints page 39

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K
Kandarp Razdan
from Mumbai, Maharashtra
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Service Centre Not Reponding

Dear Sir/ Madam,

I have bought Acer Laptop in Aug 2007 . While Buying the Laptop i was given1 Year International Warranty + 2 years addtional Local Warranty (For India ).

2 months Back my Laptop Power Button statted giving me Problem. But when i went to Acer Service Centre in Hyderabad Near Scundrabad they r saying that they cant Help me as i myself need to go to company sort the issue.

I have...
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N
neeraj chaturvedi
from Delhi, Delhi
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complain for not working pc

dear sir/madam



i have purchesed desktop machine from paras infotech pvt ltd ghaziabad sr.& model no. AWS 17DT[protected]LE, ASP1E3214. my machine is not working so please check my machine immediately.
thank you.

Address- Main road muradnagar, ganga vihar colony near railway road ghaziabad.

mob- [protected], [protected]....
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S
Shatrugna Deshmukh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Product Quality & After Sales Service

Hi

Myself Shatrugna Deshmukh from Mumbai

Address : C/3/1, Hanjer Nagar, J M Road, Andheri (e) Mumbai - 400093
Purchase date of the Product : 18/06/2008
Model No. Aspire 4720Z
Serial No : LXAL80Y[protected]C82500
Retailer : Reliance Digital Retail Ltd (Vashi)

Complaint 1) In the month of August'08 - Problem of Hanging
Action Taken : Some Setting done and return...
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N
Namrata Dessai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charger is not working

hi!
i have purchased Acer laptop on 10 nov 2008 not even 3 months passed but my suddenly my laptop charger stop working.Tried to call up Acer customer service to log the complain but always busy
what should i do now??...
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A
anita mittal
from Jalna, Maharashtra
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battery back problem

Sir,

I purchased Acer laptop on 31.03.2006 in the name of my son Varun Mittal. the details of Laptob sr. No. is LXA550C0615430A821EM0 p/no 5W.00567.020 Docket#0430 But due to battery back up problem and some other problem i gave my lap top to your office in Chandigarh after getting my complaint lodged with your office, But I was handed over the laptop saying that if battery back up is upto 20 minutes we dont change the battery....
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J
jinendra kumar
from Valapattanam, Kerala
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System Not booting

I Have Bought a Desktop From Acer Aspire L 100 In March ' 2008 With A warranty Period Of 1 Year for A Investment Of Rs. 32000/- (Only for THe CPU).
Since November I Starrted Facing a Proble Of System Not Getting Booted. As Such I Gave It To The The Acer Service Centre In December 3rd Week Wherein I Have Been Informed That The System's MotherBoard Has An Problem Which Would Cost Me A investment Of Around Rs. 7000/- With No...
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R
rajeev shinghal
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not changing the faulty tft monitor

purchased 3 tft monitors vide bill no. 138 dtd 4 july 2008 from solution world butler plaza bareilly u.p one of the monitor, s picture tube collapsed i made a complaint in the last week of december 2008 on 30 dec 2008 they came with a new piece but the model no. was differerent. i refused to accept . they said that the model is discontinued . i talked to local distributor b. l. computers they said that the model is still continued . after...
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P
preksha
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

improper working of screen in laptop

screen regularly fades out within 5 minutes of its log on...n it becomes really difficult to continue the operation in such a manner...i got this laptop from my college IIMR n as per its warranty i am applying for the same...
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M
Manoj Kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Desktop Machine Unrepairable

I Had Purchased A Mini Desktop(Aspire L 100) From Acer Having A one Year Warranty in March"2007For A Value Of Aprrox. Rs.32000/-(without Monitor)
Recenty I Had A Problem With The System Wherein The System Is Not Getting Booted.So I Decided To Give To The ACer Authorised Service Centre Wherein I Have Been Informed That The Issue Is With The Mother Board Which Shall Be Replaced/ Repaired On My Expenses . I Agreed For The Same.br...
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C
Complainant9299343
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible Product and Service

I sent a letter to Acer India (Pvt) Ltd.:

To
Sudipto Ghosh
Chief Customer Support Officer

This is not the first time, I am complaining about a problem that I face constantly, again and yet again.
However this time it went overboard.

I bought an ACER laptop in October 2007.
Since I have started using it, I realized that it overheats itself. So much so, that it is impossible...
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S
SAHIL SINGLA
from Ludhiana, Punjab
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defective product

Dear Sir / Madam

I have purchased acer aspire 4520 approximate 9 months ago. Last 4 months there is a long list of problems being faced.
Its adapter, mother board, power board, even the dvd writer is being replaced. I am at horrer how all this happened that to in the time span of just 3 months.

Not only this there is display problem. I have visited the centre in Ludhiana many times which is 50 kms from...
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M
Manirajan.R
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to format vista and install xp

Respected sir/madam,
My system model is acer aspire 4710. i had bought the system 18 months back.

"we apologize the inconvenienve, but windows did not start sussesfully.a recent hardware or software might caused this"

then i tried to format my system with windows xp cd then also some error showing
"setup did not find any hard disk drives installed in your computer.
make sure...
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D
dr sabir patel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

address of service centre in mumbai

respected sir/mam
pls give me the add of any service centre for acer laptop near andheri in mumbai, thanx...
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T
Theresa Smith
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop will not shutdown or restart

The laptop will not retstart or shut down through the propoer channels....
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Y
yash garg
from Jalandhar, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cd drive

sir,
meri cd drive cd par screteches maar rahee hai ...

and also the problem of sound driver ..

pls contact to me immediately

[protected]...
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T
tushar
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

having on/off switch problem

i'm using acerextensa 4620 model i'm having a switch problem it's not work proparly, it taking too much time and power to start the machine.and its very hard to push

i'm student of ICFAI national collage, Ahmednagar(maharashatra)
cn u plz solve dis prblem as eraly as possible, no body took risk to try it.bcoz of it is in gurrenty period.
thank you......
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B
Basera
from Mumbai, Maharashtra
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LCD projector is not getting serviced even it in warranty period

Basear had purchased LCD Projector around 10 months back, from 1st day itself overall approach of dealer was bad.
In the month of sept projector stopped working, we gave the machine to Raisurana & Sons the authorized partner of ACER in Jamshedpur.
He assured that projectore will be OK within 15 days, now the dealer is asking for Rs.20000/- agains the repair even the machine is in warranty period.
I am amazed with...
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L
Laksha Bhatia
from Mumbai, Maharashtra
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Low battery

Hi,

I m a very upset customer with the way I was treated by ur staff.
I bought a acer aspire laptop 5310 on 1st October 2007.(SN. LXAH20CO167341F83A1601).

I m facing issue with the battery as it drains out in 10 minutes.
ON 25TH SEPTEMBER 2008, I called you Customer service [protected]. I was told that in 5 working days a technician will be sent at my place and I was assured that as I m calling...
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D
dinak1970
from Bengaluru, Karnataka
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VERY VERY POOR PERFORMANCE

I HAVE BOUGHT A SYSTEM ACER 4530 FROM AUTHORISED DEALER ON 18.10.08 FOR RS.31000/- AND STILL THE SYSTEM HAVING VERY SLOW SPEED IT TAKES 10 TO 15 MIN TO LOAD AND THERE IS A JOKE THE SYSTEM CONFIG IS 2GB RAM AND 160GBHDD. I TRIED CUSTOMER CENTER FINALLY GOT DISAPPOINT. I DON'T KNOW HOW TO SOLVE THIS PROBLEM, PLEASE GUIDE ME TO REPLACE THIS SYSTEM OR LEGAL ACTION
AND I STROGNLY RECOMEND DON'T GO FOR ACER PRODUCT.
br...
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A
ajay singh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

speaker not working

sir i am ajay singh made a complaint on 19/10/08 that left speaker of my acer Aspire 4720z laptop's
is not working properly but yet no action has been taken from company side. please do something in this direction..
thank you....
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