Air Asia Complaints & Reviews

Hi. I have money deducted from my bank account (£500+) by Air Asia. I have not booked for any flights whatsoever.
What is this for and what is going on?
I need this money refunded....

Hello Sir/Madam,

Seeking your help for my complain!

Date of Incident:[protected]
Client Name: AirAsia Airlines
Full Description of the incident: Me, husband and baby travelled from Delhi to Bangalore by Air Asia Airlines on 28th March 2023 during when our Skybag branded luggage Trolley bag was damaged. Boarding time at Delhi was 10:15pm, so we landed Bangalore airport around 12:00am. we were very...

Date of Incident:[protected]
Client Name: AirAsia Airlines
Full Description of the incident: Me, husband and baby travelled from Delhi to Bangalore by Air Asia Airlines on 28th March 2023 during when our Skybag brand luggage trolly bag was damaged. Boarding time at Delhi was 10:15pm, so we landed Bangalore airport around 12:00am. we were very sleepy hence missed to check baggage condition and boared cab and left for home. After...

I booked flight ticket for 26th April 2023. My boarding time was 12.10 and departure was 12.50 AM.
I scanned my bags and reached airport's Air Asia desk before 12.00.
But airport facility denied entry to me saying luggage counter is closed.
I had an argument with airport management because I reached before time after a while when it passed 12.10 then she entered my time. so officially it will look like I came late. I...

Dear Sir
This is to bring your kind attention that my ticket was rejected by airline due to name issue .
Booking details
From : Surat To : Bangalore
Date of booking:
Service provider: Goibbo . Booking ID: GOFLDSTDGPXXD19126
Airline PNR: NVZSHI
Name of passenger as per ticket issued at the time of booking
1.Mr Ramamurthy Narasingaral
2.Mrs Ramamurthy Narasingarao
Fare:...

I have also recevied a call and he told me i am calling from naukri.com and you resume shortlisted for airasai and told me send your all detail like Highest Qualifications Marksheet, AADHRCARD, PHOTO, EMAIL and he told me i am send your all detail to airasia for verifing details and some time ago i recevied another call from airasia for kyc verification after verification then i recevied a mail from [protected]@airasialimited.com regard job details...

We booked 19 D, 19 E, 19 F for 18th April, 2023- flight number I5-972(Cochi to Bengaluru).
In boarding pass the seat got changed from 19F to 11A without informing. We didn't ask for refund n not interested for that also. But it happened without our acknowledgement. And there is no window seat available also now. Totally unexpected behaviour....

I travelled from Hyderabad to Bali through KL on 5 apr/ 6 Apr .Flight AK 68..PNR V8IS3A.(2 pax).
The check in counter staff was very rude and harassed us.
1.While currently there is no need for producing a Covid vaccination certificate the check-in agent insisted on producing a certificate .I was ready for it and produced it.However i found that other friends, we were a group and other pax were not asked to produce the same...

I would like to make changes in the name of passanger RUBY RAI to RUBY
Flight scheduled on 16th April 2023 against PNR no. B5SVWD...

On 18th March I received a call from a girl named Renu for job offers in AIR ASIA airlines so I to agreed to apply for the post DATA Entry (work from home). Same day only my telephonic interview was conducted by Mandeep kaur and after that I received a job confirmation mail in which I was asked to pay Rs 1350 for seat booking which was refundable so I paid. On 20th March I received the training letter and again I was asked to pay Rs3999 (totally...

I have booked a ticket to KualaLumpur on 30/1/2020. My tavel date was 3/5/2020. Ticket no: ZTMZUL. Due to covid the flight was cancelled. Till date i have not yet received any refund or credit. I have tried to complain for many times but no response from airasia....

Dear Air Asia team @ Kolkata Airport

I am utterly disappointed by the behaviour and conduct shown by the Airlines staff towards my parents, Father Mr. Raghunath Choudhary age 70, Passport Number(P9350347) Mother Chanda Devi Age 64 years passport number(P9348023). The flight details are attached below.
PNR H7UV6N Flight- Air Asia flight number AK-42 Kolkata- Kuala Lumpur

They reached the airport on time...

Dear Air Asia team @ Kolkata Airport

I am utterly disappointed by the behaviour and conduct shown by the Airlines staff towards my parents, Father Mr. Raghunath Choudhary age 70, Passport Number(P9350347) Mother Chanda Devi Age 64 years passport number(P9348023). The flight details are attached below.
PNR H7UV6N Flight- Air Asia flight number AK-42 Kolkata- Kuala Lumpur

They reached the airport on time...

Air Asia is one of the worst airline, when I booked through air Asia I'm always in fear that when it will get cancel or delay, even the staffs behaviour is so rude and they never co-operate with their customers, when we call to customer care they keep disconnecting the call and they are never helpful. Air Asia is never on time and it get cancelled bcoz of such kind of service we miss the connecting flight. I will never prefer Air Asia in...

We found the luggage broken on reaching to Jaipur from Bangkok with PNR No. Q534SM Flight no. 130. I bought this baggage of brand American Tourister for this trip specially worth Rs 4200. I want claim against this either full amount return or replacement....

This has a reference to PNR L4IFGG. My mother is a patient, and she was travelling alone during daytime. The flight was postponed twice at very short notice. As my mother is patient cannot travel alone during late night hours, it was requested to Air Asia customer care to reschedule the flight of my father with PNR W6P58Q along with my mother. The humble request was made to customer care Air Asia but the request was arrogantly turned down....

This has a reference to PNR L4IFGG. My mother is a patient, and she was travelling alone during daytime. The flight was postponed twice at very short notice. As my mother is patient cannot travel alone during late night hours, it was requested to Air Asia customer care to reschedule the flight of my father with PNR W6P58Q along with my mother. The humble request was made to customer care Air Asia but the request was arrogantly turned down....

Travelled on Sat, 11 Feb 23, Visakha to Delhi by Flight Air Asia I5-712. Booking PNR: W5HD8T.

I was doing international travel and had extra baggage. I am fine with paying for extra luggage. However, I tried to reduce my extra baggage by handing off my cabin bag to a fellow passenger family. They had plenty of room to carry my cabin back. The supervisor at the check-in scared the fellow passenger, told them they will not get...

I got a call from air asia that do im searching for a job and they asked to provide some general information about me they send me the application form and asked to fill the blanks then they asked to pay 1350 for registration and then after 4 days they asked to pay 3999 for yhe uniform and gate pass after this after a week they send a post which includes the offer letter hardcopy and tata aia life insurance document but when i read a clause...

Amount will be transfer to 103700 rupees plss refund the amount 😭😭...