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Air Asia Complaints & Reviews

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Last updated Feb 22, 2024
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Air Asia reviews & complaints page 4

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P
polder
Sep 12, 2022
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Money taking from my Account 32.700 Baht

Website:www.airasia.com

32.700 Baht taking from my account i wont answers ??? or takingAir asia to Court ???...
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polder
Sep 12, 2022
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My Account

My Flight from Air asia was cancel on 7 of April return flight Baht . My refund of 32.700 Baht was put in my air asia account. Was thacking out of my account 5 of september what is going on airasia Stole my Money???? i wont my money back or i thake air asia to Court????...
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Nagarajan Ravikumar
Sep 10, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
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Website crashed and complementary baggage not included now asking 9k for baggage

Booked flight through airasia website. Payment page website crashed, Reached out customer support to retrieve my booking number, After seeing booking noticed selected complementary baggage not included. Again spent almost whole day waiting in queue to reach customer support and explained my issue. They were saying i didn't select baggage and show the proof of website crashed. I referred the earlier discussion to retrieve booking they didn't...
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Address:Bangkok's Suvarnabhumi Airport

The Air Asia ground staff at Bangkok's Suvarnabhumi Airport had our seat numbers printed on paper and was awaiting our arrival. There were over 100 individuals present. The staff member measured our luggage in pounds and refused to listen to our explanation that it weighed less than seven kilograms as required by the regulations.
Then the duty manager of Air Asia (a man) arrived and began intimidating us in front of a large crowd....
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S
Sourabh Patanwar
Sep 8, 2022
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Fraud in recruitment

Hi, I received a call from one number (+[protected] as i have applied online for the recruitment one company call employment corporation of India from Kerala I was offered employment with Air Asia. First for the interview they said pay Rs 3999 to process the application. After a telephonic interview they said pay another Rs 17000 fully refundable to finalize the employment. After that they sent an appointment letter and asked for another...
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M
Mananmehta1986
from Ahmedabad, Gujarat
Sep 4, 2022
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Air Asia Credit amount expired on 10th Jul 22 without any information on it.

Address:Kempegowda International Airport, Ground Floor, Alpha 3 building, Devanahalli, Bengaluru, Karnataka – 560300.

With reference to the subject matter I Mr. Manan Mahendrabhai Mehta would like to inform that I have booked tickets to Malaysia from India in Feb-2020 Pre-COVID wherein due to COVID all the travels including domestic and international were restricted for which the company provided credit in Air Asia account.

Post which the company viz. Air Asia X Berhad went into restructuring due to heavy losses incurred and was unable to...
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K
Kavitha Pranav
from chennai, Tamil Nadu
Sep 3, 2022
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Refund the amount Rs. Rs.3999/-

Your Registration IDis–AIRVC5326XN.I got a call from air asia on 29.08.2022, i selected interview round with paying fees Rs.3999/ with GST Invoice. They said over phone Rs.17, 500 need to pay for appoinment letter.
i am not interested to pay. please refund my money....
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pashu_coder
Aug 29, 2022
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CASE [108091086] is not resolved from a month

Air Asia is not giving a refund for the cancelled flight for which I raised the case around a month ago.
Their virtual assistant is really not good and they don't have any mail or human support team.

Please Air Asia give me a refund back....
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5
5036186
Aug 23, 2022
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Rude Behaviour by staff

I'm Joy Mathew who travelled by Air Asia flight from Bangalore to Cochin in the morning of 22/8/22. When tried to return to Bangalore by 2150 flight on the same day, I was denied entry into flight without any valid reason. So I had to stay in the open air throughout night till 0940 next day morning when I got a ticket by Indigo to Bangalore....
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N
Niru@22
Aug 19, 2022
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Duplicate Booking Cancel and Refund full Amount

Address:2/1,Nandini Layout,Banglore

I Booked ticket from BLR ( Banglore ) to Hu Chi Minh City ( Vietnam ) on August 5 th Date of Travel is on 1 St September.
While doing first booking for 3 Passenger we used Ixigo Flatform for booking, they are not provided any option for addition baggage ( Default only 7 Kg ) and after initial booking asked them for addition Add on Bagage they quoted 3 x times of actual cost ( Nearly 10 K / Baggage where actual cost is 2.5 K )
so...
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V
Vizz Bob
from Bengaluru, Karnataka
Aug 16, 2022
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Lost mobile in airasia cab

I lost my mobile in airasia ride and they are not giving me driver's number to take my mobile back, I am contacting them from last 7 days and they are making me fool, there lazy people searching for driver's mobile number fromlat 7 days...
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H
HOICHING CHAN
Aug 13, 2022
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RUBBISH Airline

Address:Singapore

Flight was cancelled, refund request is not able to processed, this is the way Air Asia rob people's money, such a nasty way robbing, DO NOT ever try to put money into RUBBISH bin, this is RUBBISH Air Asia...
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prasanna jha
Aug 11, 2022
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Unethical conduct and unfair commercial gain

PNR DYCFMR
Sequence of events:
1) On noticing the name error on my booked itinerary, I immediately reached out to the customer support team asking for a correction in the name (Customer care number) . I was asked to reach out to the chat support TIA by the helpline IVR.

2) On reaching out to TIA (the chatbot), I was asked to enter the details of the passenger name as entered, and what should the corrected name...
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R
reykha
from Kanpur, Uttar Pradesh
Aug 7, 2022
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With Holding baggage without information

Address:Bangalore India

I traveled on Airasia on 5th august 2022. It was amidst huge celebrations of their inaugural flight . I had reached very early at the airport. After a short delay and a bumpy flight to my horror my baggage had not reached Bengaluru. I was in a business trip.
Three hours of wait and unclear responses and with no baggage and my waiting cab charges me for night charges and waiting charges. Hotel which was 1 hour drive had shut kitchen...
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V
vinhabbu
Aug 5, 2022
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Refund for cancelled flight from air asia

Due to covid Air asia cancelled their flights and sent email asking me for bank details. I provided the details but never received any refund amount. The amount was approximately 45000 rupees. The booking id is G948QE....
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K
Kribha
Aug 3, 2022
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Airasia job hiring scam. Taken my money

Website:airasiainc.com

I got a call that my Resume has been shortlisted in airasia airlines Interview. After downloading the letter, It was mentioned to Rs 3999/- with GST as refundable security deposit. I paid the amount. I want my money back. Please look forward into this complaint. So many unemployed persons are affected by this fraud job offer. Please help. I'm unemployed.. This money means a lot. Please solve As soon as possible. Make it refund my money. Fraud...
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Dear sir/madam,

I am Aswinraj from Palladam Coimbatore. I have joined for the data entry work in Air Asia Company. They have asked for many payments and at the last of the asked payment, i am not able to pay and told them to cancel the contract and refund the amount, which i have paid nearly 51850 and work submission amount 45000. Before 20 days they have told me to wait for sometimes. Then at last before 15 days they have...
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parmeet singh bhatia
from Indore, Madhya Pradesh
Jul 20, 2022
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Interview Fraud and taken money

Today, (20/07/2022) i got a call that my Resume has been shortlisted in airasia airlines Interview. After downloading the letter, It was mentioned to Rs 3999/- with GST as refundable security deposit.
The Sr.manager HR's name was written as Anjalee Chaterjee. They wrote you are selected for telephonic interview. they send me an offer letter too.
i want my refund of money....
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M
mvbeu
Jul 20, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
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Air Asia - Rescheduling my flight without asking

Have booked a flight with Air Asia from Singapore to Bali (direct flight) on the 26.08 at 17h10. I am arriving at Singapore Airport from Amsterdam at 15h00 same dat.
Flight was confirmed and then I received an email from Air Asia saying my flight was cancelled and they put me on a next day flight from Singapore via Kuala Lumpur. Tried with Ava - not working - going in lopping questions. Send 2 complains forms . no response.
My...
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Rohit Shejekan
Jul 14, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
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Rescheduling my air tickets

Hello,
This is Rohit Nagaraj Shejekan. I have booked a return flight for 3 guests from KualaLumpur to Langkawi (2nd Oct to 5th Oct) under the PNR P2QE4M

I got an email saying the flights have been re-scheduled. I cannot choose the new flights as my departure flight back to India is scheduled for 5th Oct 2:30 PM from KL.

I tried to change the flights to an earlier day (4th Oct) and the AVA service is...
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