[Resolved]  Aircel — Aircel excess bill

Address:

600042

My aircel number is [protected], i opted the 249 rs plan before a year with 500 mb 3g post 2g unlimited, 450 calls and 200 sms free. Then before few months i received a message that plan changed to 299 plan, i called customer care and they said its standardization process and there is no change in the benefits, then after i agreed and started to pay extra amount i use to get an average bill amount of 370-400, i averagely use around 1 gb of internet but for july-aug i received a bill of 826 which is around 450 more than, i checked the bill and they charged me for data usage they charged me for data which i consumed after 500mb, i called customer care and they said as per standardization process the plan changed to something and they said they have sent an sms but i never get any sms with the plan details. Without any notice or intimation how can thy change the plan and they lured me to use the data and then sent me an excessive bill, this is nothing less than a robbery. Now they are refusing to revise my bill, im continuously getting call reminders asking me to pay the amount immediately since my due date is 11th august but from last month end i am continuously getting these calls. No one is responding me properly. I am registering this theft robbery fraud activity done by aircel everywhere so that other consumers can be aware of these fraud aircel service, i advice consumers to opt some other better service. Never opt for aircel postpaid service. This is an economical fraud imaging atleast one million postpaid users may get this kind of problem, may wont mind since it is small amount but 1000000 * 500 = five hundred million rupess, is this not a fraud activity?