Aircel Complaints & Reviews

Rs.20 have been deducte from my account on 17 september 2016 around 2 Pm. i have not subscribed to any services and this is not the first time such unauthorized charges are being deducted.
i called the customer service and it says ..all our agents are busy please try again later since 7 days.

last time one customer care lady told me refund was not possible.but the same refund was initiated by another customer care agent. this shows lack of responsibility of some of the customer care executives.

i want my refund..as soon as possible.

Sir, mere paas aircel ka [protected] ka post paid conection hai aur isme internet data nahi hai, fir bhi 27 august ke bill me internet ka 537 rupye ka charge jod diya hai jabi kabhi bhi net ka istemal nahi kiya hai. complaint kiya to 20 sep ko aircel se phone aaya to unhone bataya aapne trai me phone kiya uska 537 rupye charge laga hai, compny ke log baar baar jhut bol rahe hai aur bill bhi nahi bhej rahe hai jisse court ja saku, pl bill ko sahi kiya jaye aur post paid bill bheja jaye, agar bill sahi nahi aur mujhe court jana pada to iske harje -kharche ki jimmedari aircel compny ki hogi.kaliram tomar

Dear Sir/Ma'am,

I have lost my phone yesterday in bus so immediately i want to block my sim.Please see the sim card details.
No-[protected]
Registered id person name-Rajender singh rawat
Address-5/309 dakshinpuri khanpur-110062

Please contact me on this no.[protected] for any clarification/procedure.

Please take the necessary action as soon as possible.
Awaiting reply

Dear Aircel,

This is sankar, writing from chennai, i am using aircel postpaid number [protected] for more than a year, my last statement has VAS charges for amount 196.66 which i didn't use, moreover for the month of jun-jul-2016 bill the same VAS charged, i called customer care for the reason, they told it was subscribed, after multiple arguments i agreed to pay the bill and to stop the VAS permanently, they told they done it, but again it happend on the bill of jul-aug-2016, again i called customer care they told that wasn't stopped permanently, meanwhile time every 2 to 3 days i am checking that anything subscribed under VAS in my mobile app, it shown nothing, then why i pay the bill that is y i didn't pay the bill, request to take the action to reduce the amount in upcoming bill & stop the VAS permanently.

Thanks & Regards,
M.Sankar.

They are messaging me that i have some offers in my number but after recharging they are not giving the specified offer. While contacting the costumer care thye are ignoring. They have a limit that u can't call the consumer help line number more than twice a day which is not to be done.in this they are even ignores what i want to tell them. What can i do?

My aircel postpaid bill gets increase 539 suddenly, from 268 rs.last 10 days am not used in this month. With out any intimation they charged, i cant pay this much of amount. Kindly take serious concern. Do needful to reduce my bill.[protected]. Not prior inform they told my plan gets increase from 200 to 299rs. Internet am using only on my reliance gio this month. But they told limit crossed. But for that conformation message i wont get from aircel. Kindly revise my bill amount

[protected] : Rajesh named have been calling from a week, that regarding the job offer in Dubai, and he asked me interview and he said to u are shortlisted, then he said me their is visa processing charges, to u need to pay which is 100% refundable.
Wen I pay, his number is switched off.

Please beware of this online fake calls and skammer.

Gourav -[protected]
Please Let me know where is the location of Rajesh .

You are requested to please deactivate tha mobile no [protected] in the name of Harshit arora as that number was given by an NGO with the assurance that the sim is free of cost and you have not paid any bill for that. Keeping in view we have use the same only for 4-5 calls and we have a sum of rs 950/ for that. So please deactivate the same and confirm on email [protected]@yahoo.com or mobile no [protected]. Thanks & waiting for reply

I was submitted one compliant July month... Now I want to delete that compliant from this Webpage... Please help me... There is possible to misuse my privacy... Hence please give suggestions to remove or remove your end as soon as possible...(when I check my number in Google there my entire details of earlier comlaint hence there is possible to misuse my information please help me as soon as possible ) thank you sir...

My sim card numbered[protected] was deactivated due to zero usage, recently when I wanted to use it for some urgent work the sim card was deactivated when I mailed them this issue they asked me to submit my Age proof and Address proof at Aircel store... I have submitted it 3 weeks ago in Aircel store (Talvade road, Chikhli, Pune Branch) ... But the service hasn't resumed yet... Please enquire this matter and reactivate my Sim card ASAP . I need it urgent before September end...

I have raised a complain since one month on my number [protected]
That my balance is being deducted as soon as i recharge - by stating the fact sms cost rs 5. And it keeps happening every 05 minutes.
And i am not able to use my number because of it.
I have reached to the complain team so many times but they always say the fact our systems are not working right now.
And they on hold for 30 minutes.
I opted to port my number but then i received a call fromaircel stating everything is sorted on my number.
But as soon as recharged my phone it started again. I have been harssed mentally and financially by these false information and faced various issues due to lack of functioning on my phone. I would like to erase a serious complain against the incompetent services

I am a customer of aircel pre-paid, my no. Is [protected] using for many years.. Recently sim card not working now (Sim card registration failed)

I have face this problem many times since few years all the times i switch off my ph multiple times & its started to work again.. But this time its not working, its been dead for days now.

My email is [protected]@gmail.com & alternative no. Is [protected]
Please active the sim as soon as possible..

Dear Sir/Madam,
This is 4th time when I face this type of problem. A message came from DD-AIRCEL that "Your Glamour Zone 75 at Rs 35.0 is auto-renewed for 7 days. To unsubscribe SMS STOP to 155223. For your special offer dial 50000!!Toll Free!!" I had called customer care executives several times and spoke to them but they refuses to resolve my problem.
Although I have already registered for DND but also this type of services are activated in my mobile.
Please fully block these type of services from my Number. Also refund my amount which was deducted earlier for the very same.
Yours sincerely
Prakhar Mishra
Mobile no. [protected]

I have recharged [protected] number with Rs 97 .
I got special affer message from Aircel today at 2:30 pm .
"Special offer only for you!! Now experience our 3G internet with 1GB 3G internet pack for Rs.97 ONLY valid for 28 days. Recharge now."
So I reacharged but i got message from Aircel after recharged its only valid for 3 day.
I called customer care they didn't replay well

My mobile number is [protected], i am using this number in post paid for more than a year, when i have started the postpaid they provided me with 3g smart plan 199 with 1gb 3g and post 1 gb i will get unlimited 2g, after few month i have got an esms stating that my rental have been revised from 199 to 249 with the same benifit. Last monthi have received another sms that again my plan have been revised to 299 with unlimited internet. But last month i have changed to 2g data, when i rang up the custoerm care they said i have only 1 gb of free data, but i received an sms as unlimited internet. Aircel have updated my plan without my knowledge i have update my email address with them atleast they would have sent an email with the updated pricing but without my knowledge they have upgraded my plan and they want me to pay the amount..

Last saturday (d.[protected] i did an online recharge (rs 193.00) by debit card
But recharge was unsuccessful and balance deducted from bank a/c. according to e-payment guidelines the money will be refunded within 5 working days from the date of transaction (* mark mentioned in screenshot).
It's already been 8 days my money is not refunded yet.

Mobile number - [protected]
Area - odisha
Recharge date - 11.09.16

Please help.

My number is [protected]. I receive offer message contain RC39--A2A..25P/M, A2O--30P/M Validity 20 days from 622033 on Sep 12 and also this offer is available in offer number 121. I recharged on that day, but i didn't get the 30 days validity. I get only 7 days validity. I complaint the customer care on sep 14, he said register the complaint and complaint number will reach you after cut the call. I didn't receive complaint number still date. I have suffered 5 to 6 times regarding same problem and also complaint, but still you didn't rectify this. You are always cheating customer based on offers. Why are you sending, this cheating message to the customer. i already complaint lot of times. customer care response also worst one. I have attached the screenshot of the message for your evidence. Check it...Hereafter don't send such cheating message.

My first complaint no--ERN[protected]Q6LKQ3----No Response
Customer Care--1-[protected]-----No response
i think Aircel end only fradu SMS to me. No.1 Cheating network in india. i change my network to someother network... Hereafter don't call me for brainwash.

My name is c. Indira jeyaseeli, my cell no :[protected] i was purchasee in this number usilampatti aircell service now it was suituated in palanganatham madurai district tamilnadu. I was submitted in my request for migrating the service of post paid to pre paid (Due to unauthorised charges of your network bills) in three months before but they are answering in my requestation till date. Iwas submitted in my complined past two months but they have no response in this connection from your company. If i was directly approch this company they are telling the answer like this we send your requestation to the head office they will answer to you. And they said three times they are calling from the head office to your cell number they are not able to contact through the cell. So it is not possible migrate the service from postpaid to prepaid service. So please consider my complaint for my requstation.

Hello sir,
My name is ravi singh and my mobile number is [protected].
I recieved a massage from dd aircel that tells that i have been charged 20 ruppes for a service 'games club' but sir i have neither requested this service nor used it.
This is second time when i have been charged for this unrequested service.
I have already unsubsecrived it.
Please help me sir.
Please help to refund my money.
I am helpless sir.

I had initiated a MNP request for the number [protected] on 17th September from Aircel to Airtel. This morning, I received a "REJECT" from Aircel stating expiration of porting code.
Pathetic ways of forcing customers to stick on I say. What gives Aircel the right to do this? How can they reject a MNP request? This needs a resolution immediately. The ever pathetic service of Aircel is finding new ways to irritate the customers