[Resolved]  Aircel — aircel outgoing call not working (maharashtra - pune)

Address:Pune, Maharashtra

Hi,

I have aircel no.[[protected]], i am able to receive incoming call, however outgoing calls not working from 2 days.
I tried inserting sim to different mobiles and same issue, why my outgoing calls deactivated??
Also i had balance in my phone, why this happened??
The aircel callcenter said aircel network is going to closed on end of january for pune region and i need to port my number to other network??
I have balance in my account.
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Feb 11, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Aircel Customer Care's response
Dear Customer (mail4prtham),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us so that we may assist you better:

A sample number on which you are not able to make a call:

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I am unable to send port sms my sms format is PORT aircel no to 1900 ..
Aircel Customer Care's response, Jan 12, 2018
Verified Support
Dear Customer (mayur bhandare),

Thanks for sharing the screenshot with us. We have escalated it to our team for further assistance and will update you soon.

Warm Regards,
Aircel Social Media Team
My aircel no is not working, network is not showing. Nether I can make call nor I can receive call. Please help
Aircel Customer Care's response, Feb 2, 2018
Verified Support
Dear Customer (guptarahul747),

We request you to please visit your nearest Aircel Store for further assistance.

Warm Regards,
Aircel Social Media Team
https://youtu.be/ZeiGXrqcn6Q aircel valo aisa karo port number mil gayega.

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