Aircel Complaints & Reviews

My number is [protected]. I asked for a plan change before last bill cycle on 7th of dec. I switched from 299 plan to 349. The plan change came into effect on 15th dec. My initial plan offers a 3g of 500mb on reaching limit it will be downgraded to 2g. I was on 299 plan from 8th to 14th (First 7days of billing cycle) and 349 plan from 15th dec to 7th of jan, 2018. I was charged with inr 1616/- as monthly bill. My usual monthly bill always remains below 500 rupees and i was astonished to see a bill like this. I enquired customer care and i was told that the first 7 days my data was on 3g and after using a pro-rata of 16mb data i was charged at 10p/ 10kb (App. Rs.1000 per 1gb data). My usual plan switches down to 2g after completion of limit of 500mb. The customer care clarified that since i applied for plan change the network does not switch down to 2g. I am in no way in control of the network functioning during a plan change and now my mobile o/g is disconnected. I already paid rs.500/- before due date, which was always my monthly bill limit. I have noted that the data usage in my last remained as same as the previous month bills (Around 64000 pulse, i am not sure how they calculate) i have escalated this issue and waiting. The customer care over phone is just saying this is the way it happens during plan change and forcing me to pay. I felt really bad for asking for a plan change and staying on a post-paid plan on aircel.

Hope this issue is solved and somebody in aircel put themselves in customer's shoes and think.

Martin

Is this network gonna work? Whats wrong with them, we are missing so many important calls, and the number is registered with bank not able to complete the transaction, when the hell will this get fixed it is almost a week, changed my phone as well no use, if they can't provide network what are they planning to do need an update at the earliest by today.

Hi team,

I am staying in abroad and i am using aircel sim around 10 years. I read your comments that aadhar linking requires physical thumb impression where i can't do that since i am in abroad. But i would like to keep my mobile number active. Is there a way like my father can apply for a new sim with his id proof on the same number that i am using. Kindly, let me know if any other possible way to retain my mobile number since it has been registered with many of my profiles and i don't want to lose it.

Thanks,
Manivannan rajenderan

This is one of many instances when aircel is doing fraud with customers money. I am using aircel number [protected]. On this number company has deducted 30 rs twice. They subscribe to you any unwanted music services and then they deduct money.

And the good part is that customer care will not receive any call after they have cheated with you. For once if your call gets connected they give the same copy paste reply that you have opted for this service.

I have made so many complaints with my number [protected] and started dnd also. Still the fraud company is doing fraud with people.

I will mention the same on social media and will not suggest any one to opt for aircel. They always cheat money with customers.

I have already ported my one aircel number to airtel. I will switch to airtel with my current number.

They have deducted 30 rs twice on same day for any service which was activated itself.

Worst company, worst customer care. Go for airtel

Paramjeet

[protected]
[protected]

I want to port my aircel mobile no. [protected] as I have provided this in many of my exam forms and I will be getting calls on it and now I'm unable to send the port message.
Please please i request you to help mi with this issue. I have also sent an email to aircel customer care but didnt get any reply.
Please help me with this matter.
Name :Aditya Ingawale
Mobile no.:[protected]
Email:[protected]@gmail.com

I am trying to send "port [protected]"
To "1900" but unable to send due to aircel sever...
They infact blocked me to call at their customer call centre 121/198..
I have double checked that i have balance enough to send this message and i have check the message centre no.
And check by sending message to another no. I am able to send message to any other number but not able to send message to only 1900 number that is to port out from aircel...
Thats not right they are not obeying trai rules...

I recently linked my adhar card with aircel phone no.. But there is major problem with the fard.. Whenever i try to grt my otp it says that yourlinked mobile no is invalid.. Though its properly working i hv been using my aircel card for 9 years.. Y is this happening.. I visited aircel store they said it try chsnging sim card.. It maight be due to old sim issue.. Bht still issue is not resolved.. Now i regret linking this no with my adhaar

Hi my aircel number
I want to port my number from aircel to other but there is no network on my sim from yesterday so im not able to send the port message for porting.
Provide me the upc asap or i might lose my number as aircel is closing its services in maharashtra.

Im waiting from yesterday for the network but still there is no network on the sim, whats the problem with aircel.

Hello
My number is [protected] Name Rakesh Sahu.
Tried for porting from a long time but aircel didn't send me porting no
This is violation of training rules and mnp guidelines.

Aircel have following Cons...
* Aircel Customer service wrost ever, executive says every time tried after 24 hours
* Network not proper, network left most of locations.
*Charges for unwanted service subscription without my authorizations.
*Calling problem in my area(Gopalpura), call not connected on most of numbers.
I didn't use aircel in life. i have 10 aircelite number at my home, i want to port all numbers . please provide me unique porting no for my mobile [protected]

I have recharged my aircel number [protected] with rs. 101. While checking the benefits by dialing *121# there was showing that benefit of recharge is ul loc+std, 100sms, 1gb dly.

But now i received only 1gb net no ul call.
When trying to contact with customer care they were not giving satisfied answers. The aircel customer service is worst. They are not responding from last 15 days. No resolution has been provided to me.

Sir 3g is not working in our locality for past 4 days... If we complaint too these is no response... If it exceed i may change the sim card.. Bcas of this netwrk issues... My online classes are pending.. Kindly solve it soon sir.. For some days only 2g there and now that too not working.. Please consider and solve it soon as possible and i have gud hope on ur netwrk sir.. Please don't spoil it

There is network problem please solve it at jalahalli village bangalore 560013
Solve it as soon as possible. We are finding too much problem.
And by this problem i m finding difficult to call or message. Please solve it.
I hope you will definitely help me to get better network. Please look after the network and its working.. Please create a good network for the above related address.

Ndmc170317 sms this has been automatically activated on my mobile.
And i m trying to cancel this pack but it is not working neither one o[censored]r customer care number is responding.
This thing deducting 2 rs per day from my accounting.
And worst thing is this thing is activated automatically on my mobile, why you guys do it?
I request u to pls cancel this or any type of subscription on my mobile.

Hello,
It's not single person complaint.. Me and my many relations using aircel network.. On jan 25 we all have been charged rs.4 for one day from aircel. When i checked vas i came to know that a subscription is made in my number and my relations numbers called"voice contest".. Then i contacted customer care they said we all activated that subscription by ourselves only...

Having 2 questions.
1. How can we all subscribe the same vas on the same day by mistake of only ourselves.??.
2. Your customer care don't know what is use of that voice contest subscription. Do you know what is the use of voice contest.. And how your aircel customers have been benefited through that voice contest subscription..??

I am lala prasad rout living in nayagarh
I am currently using aircel network but this network has poor quality voice call and data services.in 3g network the speed is always 10-20kbps all time only on night after 1am to 6am the speed is good at 100kbps to 300kbps this is about the data services.in voice call the signal always up downs means during call i am unable to listen the voice correctly and this problem is not with me with everyone here and the main thing is that i am living at a distance of 150meters from the aircel tower still facing this problem. I have added a screenshot see speed

Sir my friend number missing sir next month my brother marriage I want to invite my friend please help call details please sir my email id [protected]@gmail.com please send sir u give call list means I will contact my friend please help my best friend sir my mobile restore then all contact miss sir I want all contact list sir please send me call details

Dear aircel,
My mob no. Is [protected]
My complaints is: you guys have activated sms service (Ndmc170317sms2) without my consent. Sms pack automatically renew everyday. Please tell me why you activate this service without my permission and how can i unsubscribe. I called customer service everyday but unable to reach. More than 10 rupees has been deducted for this sms pack till now. So please deactivate the service immediately and refund my money asap. I have not used this offer so far. Please do the needful.

Dear sir '
We are from all india moovendhar munnani kazakam [attn; mr suresh]
Now we are used aircel
Cug postpaid more than 5yrs, now kindly stop our postpaid connection today, our bill cycle every month 26 th
Reason for we are convert our connections aircel prepaid,
Also separate our office bearers name. We are also said customercare yesterday before. Very poor response. So immeditely close our postpaid connection today
Send your representative our office immediately we are give our records include aadhaar. Don't delay
Our numbers detail below


Your aircel no [protected] your account no 1- [protected]
Your aircel no [protected] your account no 1-[protected]
Your aircel no [protected] your account no 1-[protected]
Your aircel no [protected] your account no 1-[protected]

Hi. I am not able to connect the aircel prepaid number to the network. We are trying to receive text messages on my india number. But it is not receiving any message. Tried doing some top up for the number through the aircel website also. That is successful. I am not sure how to proceed further. I think if my sim is able to register to the network, this should be fixed.

I am trying to port my number ([protected])
I have sent several requests to port my number, but i havent received upc as of yet.
I have been sending requrests on 1900 since 24th of january 2018
I have even messaged aircel on twitter but still there is no reply from their side
They are going to shut down their services in maharastra since 31st of january.
So please do the necessary and provide me the upc via sms or mail only
Email id - [protected]@gmail.com