Aircel Complaints & Reviews

Aircel is not allowing to send port message to 1900..
They are blocking the messages...
My mobile number [protected]
Whenever i'm trying to send text message of port to 1900 it fails...
I have contacted the customer care also they said it will be done within 24 hrs but its already more than 48 hrs...
Please look into the matter and solve it asap

Sir,

Trying a lot but not getting mnp code on mobile

My number [protected]

Please do the needful at the earliest

Sending porting request on 1900 since last 7-8 days but still not getting the porting code.

I want to switch to vodafone as network problem is very often during my business tours

Aircel please provide me porting code at the earliest

It would be very helpful

My calls has been stopped by d aircel again. I recharged with 3 months pack o[censored]nlimited calls i do not why this problem occurs again as u team resolve my problem
If this kind of problem occurs why we use ur services it will be better that we use another service of mobile sim.
Again & again same problem occurs using sim card why my calls has been stopped. Next time i will never recharge d sim card. It's really became worst day by day

Pls resolved again what hale is this. I will never recharge again aap logo ne phir se meri call disconnect kar diyas per recharge of 345 on25dec d benefit should credited by un limited calls & 1gb data per day but meri calls cut kar di ja rhi h jab ki 84days tak mhuje ishka benefits milana chaiye tha aap log service bhut bakwas h. Koi recharge easily nhi hota jab tak compliment naa dalo. This telecom services re became burst day by day on every recharge pls give a praticular solution give my benefit. Yaa to offer mat do yaa to benefit do as soon as possible. Level 1o din me service cut karne ka k reason h jab ki maine unlimited pack ka recharge kiya h my no is [protected] pls resolved as i cannot call to anyone

Pls resolved again what hale is this. I will never recharge again aap logo ne phir se meri call disconnect kar de gyi h
Pls give a solution as soon as possible. Because of dis i did not callas per recharge of 345 on25dec d benefit should credited by un limited calls & 1gb data per day but meri calls cut kar di ja rhi h jab ki 84days tak mhuje ishka benefits milana chaiye tha aap log service bhut bakwas h. Koi recharge easily nhi hota jab tak compliment naa dalo. This telecom services re became burst day by day on every recharge pls give a praticular solution give my benefit. Yaa to offer mat do yaa to benefit do as soon as possible. Level 1o din me service cut karne ka k reason h jab ki maine unlimited pack ka recharge kiya h my no is [protected] to anyoneya

My simcard 760099* is stopped working. I am sure they have stopped servicing in gujarat. I have around 8000rs. Balance in my prepaid simcardi have emailed them but they are not replying. Please some one help me, how to proceed further in this? I have emailed to lots of different support emails. Below i am giving all of the complain numbers.

Ern[protected]y0f476
Ern[protected]nc3c
Ern[protected]mf9c0y
Ern[protected]tpwvr2

But today again my calls has been sas per recharge of 345 on25dec d benefit should credited by un limited calls & 1gb data per day but meri calls cut kar di ja rhi h jab ki 84days tak mhuje ishka benefits milana chaiye tha aap log service bhut bakwas h. Koi recharge easily nhi hota jab tak compliment naa dalo. This telecom services re became burst day by day on every recharge pls give a praticular solution give my benefit. Yaa to offer mat do yaa to benefit do as soon as possible. Level 1o din me service cut karne ka k reason h jab ki maine unlimited pack ka recharge kiya h my no is [protected] ur customer service no re not working
Pls resolved again

Hi,

I have been in aircel network for more than 7years. When i approached aircel showroom (Choolai, chennai) for aadhaar update, they said that my number has different proof attached in the back end, if i want my details to be updated replacing existing unknown details linked, they asked me to convert my prepaid to postpaid and to stay in postpaid for 90days so that they can update my details to the numbers. After 90days, when i approached the same showroom for postpaid to prepaid migration, the staff (Prabhu) is rude to me and said that migration will happen after 10 days from the request date. I have asked the terms for migration where it is stated that migration period is 10days. He said he doesn't have any such document with him and asked me to approach aircel head office for such a simple information. Even manager of that showroom doesn't know the terms of migration. Manager gave me a migration form for filling up the details, where i saw the duration of the migration is max 5 days. Then i have shown that duration to her, then after seeing that again she said migration would take 2 weeks. Then i told them that other networks (Jio, airtel..) takes only 3 days for such migration. I have settled bill till the migration request date and asked them to disconnect both incoming and outgoing services for that number until migration is complete because manager said respective bill will get generated for the migration period too. Migration requested on 30-dec-17 but still the migration doesn't gets completed and no one from customer support knows the exact status of migration. I request the aircel escalation team to take this request as priority and do the needful. More than 10 days there is no service from aircel keeping my sim as idle. Then why do i want to use such inactive network? Are the customer support executives are capable of handling such issues and capable of handling customes warmly.? I kindly request the escalation team to approach and take necessary action on irresponsible choolai, chennai showroom manager and staff. How do they treat illiterate customers???

Very very poor service... Need necessary actions..

Please do the needful for the completion of migration from postpaid ro prepaid and activate aircel service as it is dead now..

Attached migration request form submitted to the showroom

Irresponsible manager: devi

Showroom staff: prabhu ([protected])

Still an aircel customer.. Hope you would expedite the process and do the needful.

Regards
Sarath kumar k

Sir
I recharged my mobile no [protected] with rs 30 by phone pe app on dt 9 jan 18. It was a full talk time offer but i got only rs 22.42.
And on 8 jan 18 and 10 jan 18 i recharged mobile no. [protected] with rs 30 and rs 30 by phone pe app. But i got only 43.35rs in total.
All these offers were fulltalktime offer.
I complained on 198. But they did not give any credit to me.
Plz give my balance talktime in my both phones.

Your

Sukhwanti
Mob no [protected]
Mob no. [protected]

Sir i am living in chennai. For the past 10 days in my locality who are using aircel are facing problem regarding no signal and slow speed of internet. My address is no.212, 14th street, n. V n nagar, thirumangalam, anna nagar, chennai 600040. But if i go out of my home i am able to call and connect internet at good speeds. Contacting no. [protected]. [protected]. I complained about the following in customer care but they insisted to change settings in my phone i tried that too but of no use. Hope you resolve the problem shortly

I want to port my Aircel service to other service...Message not send to 1900 (Universal port number) from last two days. Even I called their complaint number 198, they keep saying me their server is down.
Even their way of talking at 198 is very bad.

It is something blocked by Aircel, just to ensure that no body is able to PORT from aircel to other providers.

Mobile number- [protected]

Sir
My aircel prepaid number got disconnected. Its been over two week and my sim shows no network. I also applied for renewal of sim card, they charged me rs 100 but its been 5 days and i didn't got the number back.
My number is very old and linked with adhaar and all, so it is important.

Please do something asap.
My number: [protected]
Email : [protected]@gmail.com

Thanks in advance.

Hello,

I want to port my aircel number for which i am unable to generate upc code as the message i am trying to send to 1900 to get upc code is getting failed, could you please check the reason and assist me.

I have tried to call customer care several times but customer care is unable to help me with the request.

Please help me with getting upc request

Regards,
Mayur chaudhary

I'm trying for the past 1 hour sending message for porting out of aircel but all I am getting is that it's not being sent and side by side I'm trying to call customer care of aircel but calls not connecting is this the customer experience you give to your customer. Please give me a solution to resolve this problem mail Id is [protected]@gmail.com

Hello i am unable to send port sms to 1900. I have called customer care many times still they are not providing port code. My no is [protected]

I have been trying from almost 1-2 months, still they are not providing me resolution on this problem. When talked to customer care each time they say to wait for 24 hours and if i called them back after 24 hours still they give same answer..

I am using postpaid for several years. Now i want to convert my account to prepaid. I discussed with aircel show room sivakasi, they told it is not possible to convert. We will only forward request to coimbatore office. You will get prepaid number only after six months, if and only if nobody willing to take the same number. But according to trai rules it is possible to convert post paid to prepaid and vice versa. I need solution for that.

In our locality there is no 3G service for a month. we have complaint many times to the aircel authority and they responds that our issues will be resolved and after 48 hours of complaint they send us an sms that our issue has been resolved but actually the remains the same. if we try to complain again they rep;ly that our issue has been already resolved. we are recharging the our aircel numbers with min. Rs 399/month to get smooth and faster services but usually we are not getting so. in a year we have to complain more than 100 times about the network services & after complaining they increasing a little but after few day it becomes as earlier. we have to complain them in each 3 month to get the better services as well as to use our packs. our Validities of packs goes on without using our services. some times the customer cares assistants are not behaving good with us . not only 3g network is good but aslo 2 G network is not working properly. Calls are dropping frequently and the voice is not clear & is breaking at the time of calls. We are being Harassing by the Telecom companies like Aircel. They are not Fulfilling there Promises to there subscribers. I on behalf all the aircel subscribers of my area registering the complain against Aircel (Assam) telecommunication company about bad Network services both 3G & 2G. not Fulfilling promises, bad behaviors of customer care assistants, low voice quality in 2g calls, 3G net not available, call dropping,

Location Of Aircel Tower
RasulPur
P.o Bhanga Bazar
Dist Karimganj
Assam, India, 788701
Tower Id : KNL001

Hi sir,

I am trying to change from aircel to other company as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code after 40 to 50 times by last 10 days doing mnp msg, but message in not sended, it shows error. Aircel guys please send me upc. As i am in dead zone of your coverage area. I am cut off from my family from last 10 days. Please send upc code on my mobile, so that i can get better network and connect to family.

Thanks,
Prem puri goswami
Mobile no. [protected]
E-mail id - [protected]@gmail.com

I am using a aircel sim card since july 2015 and it stopped working a day before. The sim is registered with my friend's name. I went to aircel express and was told there is no solution either for getting a new sim or transferring the connection to my name. I have using the number for most of my official purposes too. I can get a letter of consent required from my friend for the change in ownership and submit my proof of identity.

Hi i have lost my mobile. Kindly block my number [protected]. I don't want some one to mis use my phone number. So block this number as soon as possible.
If i want to use this number i will provide the same proof provide while bought that sim from your aircel retailer. But untill then please block this mobile number as soon as possible. I don't want my sim to be misused