Verified Support
Dec 30, 2017
Aircel Customer Care's response Dear Jogendra Kumar Sahoo,
As conveyed earlier, the mentioned number ([protected]) has already been disconnected from our end. So, we regret that we are unable to assist you in this regard.
For more details, please visit any nearby Aircel store with your valid ID and address proof.
Warm Regards,
Aircel Social Media Team
Dec 30, 2017
Updated by Jogendra Kumar Sahoo Have you even read my complaint ? I am using Aircel prepaid services and I have given proof for that. Do You think I am here to waste my time and energy if I am not an Aircel Customers ?
If you say I have been disconnected then answer the following.
1. When was the disconnection happen ? Give me the date.
2. Who initiated the disconnection ?
3. What is the reason for disconnection ?
4. If I am disconnected from Aircel then why I am able to make calls ?
5. If at all I am disconnected, Why was I not informed ?
6. If my number is not with Aircel then What operator do I currently belong to ?
7. If I am disconnected then how come I receive message from Aircel saying "Aircel is shutting down its mobile operation in MH. Please port out to some other operator for continued service" ?
How Can You tell an active customer that he is disconnected ?
What makes you say that ? Give me proof and reason of disconnection.
I have been a customer from last 9 years and now you are replying like this without even checking the complaint.
Give something concrete and logical immediately before you guys shut down your services for good.
Thanks
Jogendra
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Aircel No.:
Date & Time of deduction:
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Warm Regards,
Aircel Social Media Team