Aircel Complaints & Reviews

Hi,

I have requested many time to your customer service on dated 2nd Jan, 18 and store representatives on dated 23rd Jan, 18 but they are unable to provide me porting code for my AIRCEL MOBILE NO# [protected] . I had also recevied call from Aircel customer service about not to raise any SR# in this matter through any media, even tried to message through my Aircel number [protected] on 1900 but its getting failed.

Ravindra

I have paid rs 146 thru aircel app which gives 28 days unlimited call+ 5 gb net. Transaction was successful. I got confirmation from the app too.
But still my main balance deducted from 46 to 35 rs as data charge and call charge. It will be zero in a few hours.
Check the transaction, credit the benefits and refund the deducted money. I am attaching the screen shot of the money receipt.

I was activet auto renewal 3g pack which cast is rupess 3 and activet between 12am to 6am for few days. But now i want to deactivet the pack and i cann't do it. Now it is getting auto renewal every day and deducted rs 3 everyday. I have been trying to connect customer sevice. But they are always busy that could not connect with them. Please solve the problem.

I am not able to get the port number for my aircel sim! I have submitted a complaint prior also and a call came from aircel customer care. They told me to try to send the port message from some other handset. I did and then i told them that it doesnt work. After that i was told that my request would be transferred further but no response since jan 19!

I am still not able to get the port number nor i am able to contact aircel customer care in any way.

Poor service and poor customer care!

I've been trying from last 10 days but aircel, is not sending me the unique portability code, as i have changed my phone but no response received from your side. After that i decided to visit your aircel store but they are not giving me the proper response, as i applied for new micro sim, but it looks like they don't have the balls to start my new sim, that representative keshav is not picking up my phone..
Please help me get out of this turmoil as soon as possible, i will never be associating myself with aircel.

Thanks and regards
Sanchit gupta

I'm trying to get mnp porting code since last 7 days... And every time i call to customer care they says for call after 24 hour or 72 hour... And tell me some technical error. I also said them for register my complain but they said again technical error... This is not fair. You guys can't bound a customer according you. I m in a dead zone and i recently shifted here... Please send me my mnp porting code...!!

My mobile no is [protected]: i am already in prepaid. The company representative approaching to change cug plan. As my friends are in cug i agree. Now my friends exit the cug plan and hence the cug plan is not use ful to me. When i approach the aircel company in salem regarding this. They were refused to change the plan. I request to deactivate cug plan and change to prepaid

Ndmc sms pack is being activated on an aircel number.. Plzz refund my money back.. Without any permission he can u do this.. Aircel is a fraud company. Please do it as soon as possible..
Kbhi bhi ktni bhi amount kaat lee h na koi permission lte h na kuch.. Koi message pack activate ni kia bt khudse activate kar dia aur paise kaat liye aisa thodi hta hai.. I want my money back nd deactivate this service

Dear sir,

We would like to inform you that my aircel number got disconnected from aircel services due to zero monthly usage and which is even not allotted to different user. Its my very important number.
Please start and give
I request you to please start my number on urgent basis.

My aircel number : [protected]

Thanks & regards
Manali p.

Sir..
I aircel number [protected] rajasthan cant send sms to company to porting last 30 days. I contact to customer care but there is no any resposce next time i contact the executive says there is no any problem u send again sms the code ll come.

But i cant send sms to 1900 port [protected], plz give the proper solution. And asap resolve the my pro dont give the wrong info its very imp no for me.

Sir actually the thing is one of my no. There [protected] this no. I am using from last many years but i dont remember on whose id it is and i want to issue that no. To my id so plz help me mail me at [protected]@gmail.com its very urgent to me as bcoz this no. Is registered in all my main id so plzzz help me aircel i request you from my kind heart

Since aircel is closing down in maharashtra, need to port out my number. Sms is simply not getting sent to 1900, and i have been mailing to the aircel social media team since last 10 days, yet there seems no response from the team. Also i tried calling the customer care number [protected], people attending the call were trying to avoid by keeping my call on hold for long time. I urgently need a upc code for the number [protected]

Sir,
My number is [protected].
I have sent port msg to 1900. Every time they send a reply msg of rumour type. But yet i didn't receive any port code. At my new location, i am facing a lot of problem due to no coverage of aircel.
And now they are not sending me the port code.

Please help.

Your's,
Ejaz ahmed
[protected]
[protected]@gmail.com

Sharing my aircel spencer plaza chennai office experience:

Today i have gone to do name change for four of my company numbers.

I went with all required letters at 12 pm, there were new nine requirements provided with formats by counter no 5 lady staff.

I completed all nine requirements and reached office again at 6pm, i waited for half hour and i was sent to a counter 4, where the staff verified and told two of the customer eligibility form were received from abhiramapuram cell city which cannot be accepted here.

I got the forms here again and got signed by concerned persons and reached office again at 7pm now i was sent to counter 3.

Counter 3 person did not know the requirements he enquired with counter 5 person then she told for seal is not clear in some proof inspite of additional clear round seal. Then counter 3 person checked with counter 4 person he told theft annexure was missing which were not part of the nine requirements. I was shocked

Then again counter 3 person checked with counter 2 person she told the documents are signed by two directors and only one must sign.

Then avinash (Tall fair guy) working in counter 7 himself intervened and said the document must be signed only be one director and not two, i told this was not part of the nine requirements and this is my third counter today and now you are saying this so you need to process with two signatories which is something additional and if signatory is missing then it is valid but if something is additional it is fine then he starting abusing me, humiliated and insulted me and used rude words like "i cannot give you name change requirement" "you can complain to whomever you want" "manager is not here you can go anywhere" he was using unrespectful tamil words "poda"

I am shubham jangid, i am fron jaipur, rajasthan
I am using aircel for a long time but now i want to change aircel to idea so i am trying to sent my massage for getting porting unique code since last 10 days but massage did not sent. I have tired by sending messages to the company. So i want porting id unique code for my phone number. Plz resolve the problem as quick as you can.

Sir, i am your regular consumer of aircel gsm mob [[protected]]. On dec /19 recd msg that rs 35 dedicated from your account for some service which i didn't activated manually than i talked to customer care but i didn't get satisfactory solution even customer executive disconnected my call. Please resolve my problem. Kindly refund my balance to continue with aircel. Thanks

Porting message last 2 days is not sending from aircel network and every time porting message sending failed and if i call aircel customer care then calla automatically disconnect
Please send me upc code for porting aircel network for mobile number [protected]
Please help me
I want to change aircel network to airtel mobile network and porting message not sending last 2 days
Please send me code for aircel mobile number [protected]
Please send me upc code message fast
I want to change aircel to airtel network

Hi,

I was using the card since 2014. This sim was taken in new delhi. Currently i am out of delhi. After few days i checked my sim was not working. It was showing sim card ([protected]) registration is failed. I spoke with customer care. They told to speak with aircel store. They are telling it may take more time as today is saturday come on monday. Please help me how to get it activated.

Regards,
Deepak
[protected]

I recharged my aircel number with rs.31 as it showed 100 mb 2g/day for 28 days(when I sent SMS MRP 31 to 12121), but it gave all local & std calls for 56 days instead . My recharge Txn no. WBR[protected]
This is really unfair, provide me the service what is said or else I have to port my number. And even your customer helpline number(198) not taking call.

Hello sir, today 19/1/2018 aircel cut my 30/- main balance without any reason. Aircel service provider called me & when i picked up call there was no response from other side. After 19 sec. Call had disconnected & they activate some service. I want my money back other wise i will make a complaint to senior authority or port to other service provider. Please resolve this issue...