Aircel Complaints & Reviews

Aircel — not able to get the port number for my phone

I have been trying to get the port number for my mobile since a couple of days. I tried texting 1900 to get the port number but the message is not being sent.

Also tried to contact your customer care via phone but no proper answer was given.

So i request you people to resolve my problem...

I hope you resolve it soon..
br...

Hi

I am unable to send SMS to any recipient from my aircel number.
Even port sms for 1900 fails.
It says,
MESSAGE SENDING FAILED,
ERROR-CODE : 10

I called customer care for a solution, but it was not at all helpful.

Please share the UPC code.
I request you to kindly do the needful and give me the proper solution that will actually work.

Thank-you...

My mobile number [protected] is showing invalid sim all of a sudden. I recharged yesterday & it went through without any issues. I am nowhere intending to continue services for aircel. Instead, just need to do mnp due to which i need to get access to the network. I doubt if at any point of time my prepaid balance was in negative due to which this could happen. Expecting resolution asap (Or a call back at my alternate number [protected])...

I subscribed the kol2sms pack (Daily pack | 30 local/national sms for 1 day) on 14/1/18 to my aircel number and since then it is getting renewed everyday automatically. I have followed the deactivation procedure by using the ussd string *121*5601# on the 1st day, and since then i am getting the same reply "you are already deactivated for requested service" but each day it continues to deduct my balance.
I have faced similar problem...

Aircel has been pressing me to pay rs. 781 for the past few years even though neither me nor anyone in my family use aircel.
I get messages to my airtel no (98*02) repeatedly. Whenever i explain the message stop for few months. Now they are threatening legal action. No response my complaint at their site.
They quote ac number as 1-[protected]....

Hello
I’m using aircel services for 7-8 years suddenly there no network now and my official number is dead now can’t receive any calls
Also i have been talking to customer care to provide me upc but they are not doing so
Everytime i call them they say we cannot punch your number in our system
Please resolve my problem
Gurjot singh
[protected]

Alternate number [protected]...

A call from aircel telemarketing, i attended the call from them. They play caller tunes ask to press 1, 2, 3... For selective songs. I had placed my phone aside, the call ended by itself.
After a minute my money debited from my main balance saying i had activated caller tune.
When i called the operator they said we have pressed the button, but i haven't touched my phone and not even ended my call it ended by it self.
I...

Hi,

I have been trying to get the port number for my mobile since a couple of days. I tried texting 1900 to get the port number but the message is not being sent.

Also tried to contact your customer care via phone but no proper answer was given.

Went to your aircel office in solitaire tower, ratanada, jodhpur but the person there was really rude and no satisfactory response was received from there...

Am using aircel postpaid for past 1year. I need to migrate the same to prepaid since i want to convert my another sim into postpaid. I've paid my last (Dec 2017) month bill by 10th jan '18. And also paid rs.150/- as advance. But now, the operator told me to pay rs.450/- to start the migration process whereas my postpaid plan is rs.349/-
Kindly help me to resolve the same asap....

Unable to send message to 1900 to get upc code
Respected sir/madam,

My aircel mobile number is [[protected]]

From last 15 days i am trying to send message to 1900 to get the upc code 40 times a day, but message is not getting sent from my number. When i contacted customer care they told sending messages to 1900 is blocked to all customer. Kindly please provide me upc code. I am not getting network from...

Myself megh raj from distt mandi hp

Sir i have requested upc on 9 jan 2016 and my upc code is cdi22145 and when i shared this to other service providers this code is shown invalid. I have requested upc again but same code is received and same problem.

I want to port my mobile no bcoz aircel is shutting down service in hp
But due to this upc i m suffering from alots problem....

Aircel doesn't send me porting code for
mu number, when i send port massage then it's showing failed then i changed mobile or msg center number but same problem occurs, i always tried customer service helpline but they always said next day, after 24 hours and many more excuse but my problem isn't solved i want porting code for my sim, so please help me
my mobile number is [protected]
please send me porting code for this...

Respected sir/madam,
I used aircel website m. Aircel.com for doing online recharge through debit card for 3g data plan of rs.298 on 12/1/2018 but i got a message that
Your request to recharge 298 inr cannot be processed at this time. Transaction number is uer[protected].
But the amount was debited from my bank account through billdesk, i thought maybe it was due to some problem and i recharged again of the same...

Phone/mobile number: [protected]

I will buy a aircel postpaid sim before 1yr and i will port in to another network after 3 month, my security deposit amount will be refunded after 3 months the office member sayed. But there is no amount refunded of my security deposit & extra paying bill amount after completing 1 year ago, i will call to the aircel office member he doesn't attend my call, he attend the call recently i will...

I tried to send the message for porting my sim into jio. But it showed error many times. There is sufficient balance in my sim. When i tried to send message to other numbers then it worked well. But it only showed error in the case of sending to 1900. Please provide me my upc for porting my sim number.

My aircel no. Is - [protected] ([protected])...

Hi team.

I have been facing network issue with aircel for many years. I had raised my concern regarding network for more than 30 times but every time they have closed without my consent. Sometimes i have raised complaints to the showroom but still no action on those tickets. Every time i have to come to road to have a call due to bad network. Particularly when i use 900mhz freq mobiles the network is too bad (No signal) but...

Aircel is not allowing to send port message to 1900..
They are blocking the messages...
My mobile number [protected]
Whenever i'm trying to send text message of port to 1900 it fails...
I have contacted the customer care also they said it will be done within 24 hrs but its already more than 48 hrs...
Please look into the matter and solve it asap...

Sir,

Trying a lot but not getting mnp code on mobile

My number [protected]

Please do the needful at the earliest

Sending porting request on 1900 since last 7-8 days but still not getting the porting code.

I want to switch to vodafone as network problem is very often during my business tours

Aircel please provide me porting code at the earliest
br...

My calls has been stopped by d aircel again. I recharged with 3 months pack o[censored]nlimited calls i do not why this problem occurs again as u team resolve my problem
If this kind of problem occurs why we use ur services it will be better that we use another service of mobile sim.
Again & again same problem occurs using sim card why my calls has been stopped. Next time i will never recharge d sim card. It's really became worst...

Pls resolved again what hale is this. I will never recharge again aap logo ne phir se meri call disconnect kar diyas per recharge of 345 on25dec d benefit should credited by un limited calls & 1gb data per day but meri calls cut kar di ja rhi h jab ki 84days tak mhuje ishka benefits milana chaiye tha aap log service bhut bakwas h. Koi recharge easily nhi hota jab tak compliment naa dalo. This telecom services re became burst day by day on...