Aircel Complaints & Reviews

Dear sir,
I have given request for deactivation of my aircel post paid, mobile no ([protected]) when i paid the last bill i requested the person to deactivate my number she told me that number will be deactivated but still i am receiving the bill which i have not used. Now they are saying that u have to clear all the bills then only the number will be deactivate.

Sandhya

Sir
My mobile number [protected]
Hamne last recharge 219 rs. Ka kra tha jisme se 110 rs. Kat like gye jab customer care se puchha to unhone kha ki aapke number par callar tone laga hai jiska 30 ya 35 rs. Kate gaye hai maine our baki ke rs. Ke bare me puchha to unhone kuch nhi btya. Kuch der bad unhone 75rs. Back karne ko kha lekin rs. Abhi tak nhi aye.

Hi
I am mujibur rahman from sathyamangalam, erode district, tamil nadu. I got postpaid connection in aircel on 24.11.17. My aircel number is [protected].. Due to slow internet data speed and poor network, i am suffering a lot by using this network.. I want to migrate aircel postpaid to aircel prepaid. Kindly do the needful

Thanks

With regards
Mujibur rahman

Auto renewal ndmc pack activated on my number without my consent. Everyday rs. 2 get deducted from my balance. I already have called you guys 1000 times but everytime all lines are busy. Pathetic service. Fraud company. Why you people resort to such cheap tricks to make money and harass your customers. I would like an early action and complete refund of my money

Aircel — not able to get the port number for my phone

I have been trying to get the port number for my mobile since a couple of days. I tried texting 1900 to get the port number but the message is not being sent.

Also tried to contact your customer care via phone but no proper answer was given.

So i request you people to resolve my problem...

I hope you resolve it soon..

Thank you

Hi

I am unable to send SMS to any recipient from my aircel number.
Even port sms for 1900 fails.
It says,
MESSAGE SENDING FAILED,
ERROR-CODE : 10

I called customer care for a solution, but it was not at all helpful.

Please share the UPC code.
I request you to kindly do the needful and give me the proper solution that will actually work.

Thank-you

My mobile number [protected] is showing invalid sim all of a sudden. I recharged yesterday & it went through without any issues. I am nowhere intending to continue services for aircel. Instead, just need to do mnp due to which i need to get access to the network. I doubt if at any point of time my prepaid balance was in negative due to which this could happen. Expecting resolution asap (Or a call back at my alternate number [protected])

I subscribed the kol2sms pack (Daily pack | 30 local/national sms for 1 day) on 14/1/18 to my aircel number and since then it is getting renewed everyday automatically. I have followed the deactivation procedure by using the ussd string *121*5601# on the 1st day, and since then i am getting the same reply "you are already deactivated for requested service" but each day it continues to deduct my balance.
I have faced similar problem in last october, and at that time i communicated with the customer service by phone call and mail. But the problem was not resolved until i lodged a complain here.
Kindly direct me to deactivate this sms pack.

Aircel has been pressing me to pay rs. 781 for the past few years even though neither me nor anyone in my family use aircel.
I get messages to my airtel no (98*02) repeatedly. Whenever i explain the message stop for few months. Now they are threatening legal action. No response my complaint at their site.
They quote ac number as 1-[protected].

Hello
I’m using aircel services for 7-8 years suddenly there no network now and my official number is dead now can’t receive any calls
Also i have been talking to customer care to provide me upc but they are not doing so
Everytime i call them they say we cannot punch your number in our system
Please resolve my problem
Gurjot singh
[protected]

Alternate number [protected]

A call from aircel telemarketing, i attended the call from them. They play caller tunes ask to press 1, 2, 3... For selective songs. I had placed my phone aside, the call ended by itself.
After a minute my money debited from my main balance saying i had activated caller tune.
When i called the operator they said we have pressed the button, but i haven't touched my phone and not even ended my call it ended by it self.
I need my money back and no operator should do this again.
I need an action which stop operators from doing this.

Hi,

I have been trying to get the port number for my mobile since a couple of days. I tried texting 1900 to get the port number but the message is not being sent.

Also tried to contact your customer care via phone but no proper answer was given.

Went to your aircel office in solitaire tower, ratanada, jodhpur but the person there was really rude and no satisfactory response was received from there as well.

Really pissed of with Aircel now. Hope, writing this email helps!

Thanks.

Am using aircel postpaid for past 1year. I need to migrate the same to prepaid since i want to convert my another sim into postpaid. I've paid my last (Dec 2017) month bill by 10th jan '18. And also paid rs.150/- as advance. But now, the operator told me to pay rs.450/- to start the migration process whereas my postpaid plan is rs.349/-
Kindly help me to resolve the same asap.

Unable to send message to 1900 to get upc code
Respected sir/madam,

My aircel mobile number is [[protected]]

From last 15 days i am trying to send message to 1900 to get the upc code 40 times a day, but message is not getting sent from my number. When i contacted customer care they told sending messages to 1900 is blocked to all customer. Kindly please provide me upc code. I am not getting network from last 15 days, as there is no network at all at jaisalmer.

Regards,
Prempuri goswami
[[protected]]

Myself megh raj from distt mandi hp

Sir i have requested upc on 9 jan 2016 and my upc code is cdi22145 and when i shared this to other service providers this code is shown invalid. I have requested upc again but same code is received and same problem.

I want to port my mobile no bcoz aircel is shutting down service in hp
But due to this upc i m suffering from alots problem.

Aircel doesn't send me porting code for
mu number, when i send port massage then it's showing failed then i changed mobile or msg center number but same problem occurs, i always tried customer service helpline but they always said next day, after 24 hours and many more excuse but my problem isn't solved i want porting code for my sim, so please help me
my mobile number is [protected]
please send me porting code for this aircel number

Respected sir/madam,
I used aircel website m. Aircel.com for doing online recharge through debit card for 3g data plan of rs.298 on 12/1/2018 but i got a message that
Your request to recharge 298 inr cannot be processed at this time. Transaction number is uer[protected].
But the amount was debited from my bank account through billdesk, i thought maybe it was due to some problem and i recharged again of the same amount through the same portal on 15/1/2018, again i got a message:
Your request to recharge 298 inr cannot be processed at this time. Transaction number is uer[protected].
And again the amount was debited. Thus, total amount 298+298=596 was debited from my account through two transactions. I want total debited amount to be reversed to my account as soon as possible. Also, i want to know why this is happening?
I hope you will give due attention to this problem and will reverse my debited amount soon along with a reason regarding why it happened!
If not, it will really give a bad impression about aircel services and you will loose a customer, as i contacted customer care too but they denied any help!
Phone number-+91-[protected]
Transaction number-uer[protected]/1/2018
Transaction number-uer[protected]/12/2018
Name - brij bihari lal srivastava

Phone/mobile number: [protected]

I will buy a aircel postpaid sim before 1yr and i will port in to another network after 3 month, my security deposit amount will be refunded after 3 months the office member sayed. But there is no amount refunded of my security deposit & extra paying bill amount after completing 1 year ago, i will call to the aircel office member he doesn't attend my call, he attend the call recently i will complaint but he cut the call & i try to call again but he didn't attend my call.

I tried to send the message for porting my sim into jio. But it showed error many times. There is sufficient balance in my sim. When i tried to send message to other numbers then it worked well. But it only showed error in the case of sending to 1900. Please provide me my upc for porting my sim number.

My aircel no. Is - [protected] ([protected])

Hi team.

I have been facing network issue with aircel for many years. I had raised my concern regarding network for more than 30 times but every time they have closed without my consent. Sometimes i have raised complaints to the showroom but still no action on those tickets. Every time i have to come to road to have a call due to bad network. Particularly when i use 900mhz freq mobiles the network is too bad (No signal) but if i use a mobile with 850mhz atleast i can see 1point in the signal bar. However very sporadically mobile receives signal. Very difficult to get calls then how about connecting to internet? Not possible because signal strength should have ro be good to connect to internet. I had receiving 6gb every month when i use postpaid which cannot be used effectively because of poor network. I had asked customer service and showroom staff to provide me a booster to improve signal strength for which i can pay and use it. Also asked them to help in configuring the 3rd party device from online if i buy but they had no reply. During postpaid to to prepaid, migration detention team called me and said that they will provide me a booster if i continue with postpaid service. My question s postpaid customer is important than a prepaid customer? If means then you can convert all your prepaid bussiness to postpaid and give extended support (Boosters) to them. My family members are using aircel service. It would be grateful if you resolve my issues. One of my colleagues said that aircel provided booster for him due to such network issues. If required i'll give him contact number to confirm with him. Jio, airtel are providing good signal strength why not aircel.

I have not gone for portability to other networks yet. I strongly believe aircel team would understand my concern and try to resolve my concern at the earliest because tired of raising complaints... If you want i can buy a booster for using your service.

Also please let me know why and how my tickets are closed without my consent.

Please advise me for portability if you can't provide me a solution.