[Resolved] Aircel — Aircel postpaid closing issue | |||||
I closed my aircel postpaid account after much struggling and paid the extra amount for closing the account.. and i received the SR no for closing reference.. but still im getting my bill and demand notice.. I called to the respective customer care no 1000 times and they used to say i ll check and call u back after 10 mins.. But I still having the issue and u r sending demand notice.. 1. Why u r not willing to close the account after the bill submission ? 2.. I never find a way to solve my problem.. is there really any way to close the already closed account..? 3. Why I am getting demand notice even after payment and account closed? all o[censored]s are using Aircel postpaid .. is this the way u ppl behave to regular customer?? Was this information helpful? | |||||
Nov 10, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Oct 05, 2016 Aircel Customer Care's response Dear Customer(priya info), We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail: Alternate no, : Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Oct 10, 2016 Aircel Customer Care's response Dear Customer(priya info), We would like to inform that your number [protected] is in active status. Thanks and Regards Aircel Social Media Team | |||||
 4 Comments | |||||
Comments
I am recharged rs. 110 through paytm today to a wrong number which related to this mobile provider. Actual i want to recharge to BSNL no [protected] instead of the number was taken as [protected] which related to AIRCEL service provider. The transcation ni is IG0CUO2GC2. Hence i request to reverse my amount from aircel to paytm
I have rechereged online last night at aircel prepaid online recharge site.balance was deducted from my account but i havent received my balance in my aircel sim.pls check and revert back with useful fevour.
Aircel Customer Care's response, Oct 8, 2016
Verified Support
Dear Customer(shan333),
We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Recharge Date:
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Recharge Date:
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
I registered a complaint to close for another mobile no : [protected].. But u closed my another which I gave to contact me:[protected]...
The high level of stupidity.. Wont u even call n confirm before disconnecting..
The high level of stupidity.. Wont u even call n confirm before disconnecting..
Aircel Customer Care's response, Oct 8, 2016
Verified Support
Dear Priya,
We would like to inform you that as the Aircel number 9841681034 not shared by you earlier hence Aircel no. 7373728867 got deactivated. Further, we are re-escalating your concern to deactivate your Aircel no. 9841681034 & activate your Aircel no. 7373728867.
Warm Regards,
Aircel Social Media Team
We would like to inform you that as the Aircel number 9841681034 not shared by you earlier hence Aircel no. 7373728867 got deactivated. Further, we are re-escalating your concern to deactivate your Aircel no. 9841681034 & activate your Aircel no. 7373728867.
Warm Regards,
Aircel Social Media Team
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i lost my sim card
I want to deactivate sim card
I am in saudi now thats why i having problem to deactivate
Please deactivate it as soon as possible
I dont know much english
So srry for mistakes
I have proof id where i can give my detail of sim card proof i have submited
Now i am in saudi so i am in tention of sim card misuse
Thanks for reaching out to us. Please share the following information to confirm your identity:
Aircel No.:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team