Aircel Complaints & Reviews

I have recharged my mobile on 13Oct16 for 15 stated that i will get [protected]@25p/min for 60 days, Regarding this i have checked against offer by dialing *121# and offer for my no and it stated the same and i recharged now i have got only for a week.
Regarding this i have talked to customer care no response from them.
I have mailed but they saying its only 7 days

1. I have checked and recharge iam attching the proof that i got when i checked from aircel service through *121#

2. When ever iam calling some number i am receiving iver anfer that only i am connecting to the call, through the ivr also it stated you will get minimum 30 days of guarentee. after this only i have recharged .

Today i have checked its showing 90 days, its special offer for me showing but they denying

mail issued id - STD Booster issue (ERN[protected]LXLNYN)
customer care docket number 1-[protected]

I received a message from aircel that 'rajsms63 service will be auto activated to stop this service sms stop in 59301' i sent a message but i received a message from aircel that 'no offer exist' and now money has been deducted and service has been auto renewed . I want my money back and stop this service.it has happened with me not one time but from many months and i dont even remember activating this service. Please take care of this issue and refund my money back as soon as possible.

Sir, today i received a messageThank you for choosing Music Box Weekly at Rs 30.0. You have been charged Rs 30.0 for 7 days. and for that 30 rs were deducted...but i haven't activated any such scheme...i have called aircel customer care many times but they told me that they cannot refund balance...please deactivate that scheme and refund my 30rs balance

Dear team, this is shakti prasad nayak and my mobile number is [protected]. i using aircel sim since last 3years but i m not satisfay on customer care. on 21 october 4:36pm 12 rupees deduction from my account. i called custumor care 5 times but always saying now system is down. u can call after 4 hours. pls solve my problem and return my balance otherwise i will reject aircel. never will use aircel sim. thanks.

My name is rajeev kumar and father name ashok rajat living at satnarayan gali in muzaffarpur. My friend took my sim for 4 months. I trusted him but now i feel that my friend might misuse my sim. So i want call details for last 6 month.
My phone number is [protected]. Thanks in advance! If any further information is required ask me through email. Or by phone call to number [protected].

As my frc plan i recieve 250 mb data per month. But i recieve data only first month. This month i didn't get my data.
I contacted with customer care but his behaviour is unacceptable.
They don't want to help me and disconnected my call. I felt very bad experiences with aircel in new aircel collection.
I think aircel cheat me.
Please give me my data balance 250 mb as plan.
My mobile number [protected]

Sir/madam
I recharged with 175rs data benefit plan on 2nd october ony no.[protected] i got message from aircel that 1 gb data day validity 28 days and 1 gb data night validity 7nights (screenshot of same is attached for your reference) but on 23rd october rs 15 & rs 140 was deducted from my main balance on account of data usage which was informed to me by your customers care executive and further added that validity is of 21 days and not 28, i had around 200 mb data left to my credit, i don't understand how come u deduct balance from my account on 22nd day when u promised a validity of 28 days, i want my balance refunded also the data benefit left in my account asap. i am not unable to use data on my phone due to the same.
Please look into the same and arrange to refund my wrongly deducted balance and left data benefit at earliest.

I have recharge on 2nd Oct on mobile [protected] Rs 128/- for 1.5gb 3g data and Rs 300 /- for talk value 350 and Rs 34/- for rate cutter and i have used only up to 1.1gb 3g data and more than 200/- talk value balance in my mobile account but current time no data available and talk value is nil so please give me rest 500 mb data and my talk value immidieatly.

Sir mere number pe data pack hone ke bad bhi mere main account aur promo balance se kata hai jo ki main account ka 3 repaye kich paise aur promo balance se 41 repaye kuch paisa jabaki nere number pe data palan active tha aur jab hamane 198 pe bat bhi ki to waha se response aaya ki ha aap ke numbers pe data plance active hai aur usaki date 11 nov tak hai usake bad hai ne kaha ki mere account se paise kyo kate to usaka koi salusan nahi mila aur na hi mere paise mere number hai [protected] agar mere paise nahi aaye to phir kya mtlb aircel sim us karne ka number hi band kar dena hi achcha rahega aur bhi kampani hai nahi rahana es bakwash company me

TO,
AIRCEL cellular ltd.
Subject: slow speed related
sir,
myself Vinod kumar purchase a new aircel connection no.[protected].
I Face slow speed problem on 2G network in all time. I request you that check this issue and resolve them as soon as possible. print screen shots are already attached.
add. sector 65 Noida.
alt no.-[protected]
landmark- primary school

Hi,
This is Asif My mobile no is [protected] last 2 months i am getting unwanted SMS
per day 250 sms from Aircel and Balance Deduction on those SMS . One day call to customer care i complained they told me this free of cost i told him to close these SMS . They always told me that this service will be closed in 10 days, I

I have called 5 times to Customer Care but they are not closing, Always they are saying now it will close, so many excuses telling to me like server is down, call after some time.

I am looking to this Solution.

Thanks & Regard
Asif

Hi Team,

Recently I converted my aircel number from postpaid to prepaid. For that, collected 733 rupees(postpaid bill amount Rs. 467+ 15 days postpaid charges + prepaid connection amount). I provided same proofs in aircel store.

Now it is converted to prepaid, but there is no outgoing facility. If I called, it is diverting to verification center and that people informs me like it will activate in 30 mins...same word from last 3 days.

At last, supervisor informing me like please contact aircel store.

I need below clarification and need connection immediately.
1) why it is still in pending status as I provided the same proofs which I provided for postpaid.
2) If postpaid, you people will come to our offices, collect the proofs..and do the process..Now I provided all correctly by going directly to aircel store. Still why should i go aircel store without my mistake.
3) Are you people treating, prepaid users are beggars to come by leaving his/her own works.

I am Vinothkumar I have an issue with my postpaid connection ([protected]), the outgoing call barring is on which I need to deactivate.
I have an issue in the billing where there are n number of value added services getting activated and my bill came up to 909 whereas my monthly rental is 250 only, but the value added services is more than 300 rupees.
I just want to deactivate all of these value added services and i also need to get waiver in my bill on these things.

I went to aircel store and they said these value added services will get activated when we use aircel data, without any notification these value added services gets activated. More over due to some issue the out going call barring in on for my number so i was unable to stop these services.

These service are charged more than my monthly rent, without my knowledge these services got activated. I have 3 more post paid connection in my name from aircel for my family i almost faced the same problem in all my numbers.

I have recharged my mobile number from aircel website, recharge amount is Rs. 279 for data package. When i use my data my talk value is been deducted. I even called customer support but no proper response. They have put my call on hold. Attached is my screenshot showing my data balance with no data validity. If my talkvalue gets deducted everytime when i use internet on my mobile. What is use of the recharge. Worst customer support team. They just provide with complaint numbers but doesnt get resolved.

As my cut 50 rs from my [protected]. You cut 49 rs without my information after that i have complain to convert my no postpaid to prepaid than customer care says don't convert postpaid to prepaid i will revert your money as complain no - 1-[protected]. Than when my bill generate on 19th oct 2016 i will see that i will generate with 49 rs charges. Why customer care cheat with me after that i have call customer care on 21 oct 2016. He raised a complain 1-[protected] after that i have call 23 oct 12.57 am talked with manjeet singh and he can't register my complain again why customer care give wrong informatin always,. If you decided to my cut my 50 rs why customer care said that 49 rs money will be refund in your account. Plz take action against aircel company

Hi,
Myself Subhashis Das. Just yesterday evening at 7.00 pm Rs.45 had been deducted automatically from my aircel number. There was no value added services was activated and no out going call was made. After that I did call to complaint help line no 198, but they cant help me. After that I tried several time to contact with them, but no response was given by them. After tried many time, some of one Customer Service Executive name as Biwsajit Bairagi attend my call and told me that "please call after 24 hours, so we can provide you the details about your balance deduction". Now today when I did call to customer care, they can't help me and said me that call tomorrow at 8 am. This type of incident was happens previously with me, but I ignore that. But now again its happen with me. In our family we used 4 aircel sim and balance had been deducted from no.[protected]. If I will not get my money back within 24 hour, then I will port all the aircel no. to another service or I will destroy all the aircel numbers and post this incident to all the networking site like Facebook, twitter, whats app and tell to each & everyone along with my friends that aircel start cheating with there customers. Take necessary steps to solve my problem. I hope I will get back my money return.

Hi Aircel Team,

Thanks for converting my Aircel Postpaid connection to Prepaid.
Can you please initiate and confirm the tentative time to get back my Postpaid Security Deposit money.

Note : Find the photostat copy of Security Deposit receipt from Millennium Aircel Dharmapuri

Please let me know if you need any additional information from me.

Regards,
Murali.

Aircel distributer is not working properly and not reached timely at shop and customer new sim is not activated in last 5 days and not pic a phone. All my customers are very sirious for our new activation sim. Aircel distributer name is mr vinod i am not satisfy his sevice. Pls do needfull urgently

Heetal telecom
V. P. O shahbad moh pur new delhi 110061.
Mobile no-[protected].

My rs24 pocket internet pack auto renewed 2 times which is not an auto renewal pack. why so happening? I loss my balance because of that 2 times renewal of data pack.Please help me out how to deactivate that rs24 pocket internet pack.I don't want to use aircel pocket internet anymore.
I am very disappointed by your service. I loss my rs48 balance due to that.

Hello, my no.is [protected] and I have been subscribed to ORIDECPI9 pack which deduct Rs.9 from my account daily, I have tried deactivating but nothing works. Please do something.
I can't even recharge my phone fearing it ll be all in vain
This has been causing a great inconvenience please do something really quick or I ll be forced to take some action.