Aircel Complaints & Reviews

I have recharged in my Cell No [protected] for Rs. 194/- for availing unlimited STD calls for 14 days on 26 Oct 2016. Since then, I have reporting to Aircell customer care, Bangalore. But they have not activated yet. They told me that "your problem has been escalated to higher office and it will be activated soon.
Today morning (On 02 Nov 16) also at 8:24am, I have complained vide docket No. 1-[protected]. Kindly check my compliant, resolve and activate the same at the earliest please.

Dear sir/madam
Am ahmed abdul bari and my mobile no is [protected]

From last 3-4 day i have calling your customer care regrading balance dedication
Actually my balance is around 1434 rs and data balance is around 12-13 gb in my account.
But the actuality the problem is that around 1000rs is debute from my main balance from 1434 to 434 rs only when i have call 198 regarding this and the sai said me that the balance will be credite back in my account with in 2-4 hours but till now i have not got it back. and its not like that you have stooped it here
What happen next is yesdatay again my balance is cut from 434 to 73 rs only
Im not getting the what servies are you providig me that you have cutting of my balance in thousands rupees and i dnont have any value add servies actived in my account

There are so many people who have complained against Aircel auto renewal internet pack but Aircel didn't give any permanent solution of this problem..if someone activated this type of services then they have to came to this site for deactivation..they couldn't deactivate this by his own..what a good idea for being rich!! I also have activated UPEDECPI9 (9 ₹ internet) pack on my aircel number [protected].. I was here to submit a complain against Aircel but after looking into this matter i feel that it would be better for me to port the service provider inspite of requesting Aircel to deact such irritating services.

Dear aircel,
I have recharged my aircel no [protected] (up east) on 31-oct-2016 and i have not received any benefits of this pack. the amount has been deducted.
I also contacted customer care and they said they will call back after 1/2 hour but they did not call me even after 3 hours. when i tried to call back it said "all executives are busy please try after sometime and then automatically cuts the call".

Kindly do the needful as soon as possible.

Before 6 years the aircel company had installed a mobile tower in my property in a agreement of 20 years with 6000+Interset as rent per month.For the last 2 years the company is not paying us the rent or any compensation.Now the tower is not working.Due to this tower we lose a major portion our property which we used for agriculture.
So, Kindly request company to pay us Pending rents and compensations as the agreement they signed for 20 years

Location : Aircel Tower, Near Vilayil Building, Chithara, Chithara P.O, Kollam Dist, Kerala, India ...Pin : 691559

APPU U R
[protected]
appoos.[protected]@gmail.com

Dear sir,
My mobile no:[protected].
I am using this number 15 years.
22.10.2016 my main balance less rs.697 (i am not recharged 3g)
Current main balance rs.54.89

My main balance amount rs.697+ 54.89 = 751.89

Last 9 days customer care complaint no 198 not working.
E mail complaint no ern[protected]rm0975 dated 27.10.2016
No response aircel office.
With regards,
Ramana parameswaran

I recently recharge rate cutter and they charge me higher as per the tariff, I gone through the website to make sure why did they charge me and there is no black out day on 31oct 2016, it's says "blackout day on the day of Diwali" and today is not Diwali, I called Customer service and they telling me today is black out day, even I haven't received any message from Aircel that today is blackout day, I called customer care executive says and they telling me the same but when I asked them is today is Diwali then he hang up on me. I have 3aircel connection in my home and this was happened to all numbers. My concern is why did they provide wrong information and they charge us without any notification, I simply want my refund.

It's my humble request you to take action regarding this matter.

As I lost my mobile phone, I lost this prepaid number during the December month 2016.So I applied to get new sim.But I was said from Aircel customer center that only if I used postpaid sim(Aircel sim of that same number) for six months then only I will be given the prepaid sim.
As they said, after six months I applied for prepaid sim.I dont know why, they didnt take any actions and they didnt give any response for it.Instead they kept on sending the postpaid bills alone.
The customer service was not good.
So I asked for porting my number to other network.The other network people gave me the sim and they didnt activate it.The reason they said was "THEY DIDNT GET THE APPROVAL FROM AIRCEL TO PORT THE NUMBER", only if the approval is given, they will activate the sim.
And now it is almost gonna be one year I am facing this problem and my sim is in postpaid.
How a network can have such a bad customer service..
I was using AIRCEL sim from the year AIRCEL beginned.
But Now it is to disappointing to be in this network.
Can you please take some measures for my complaint...either i should get the prepaid sim for same number or i should be allowed to port my number..help please

I activated an autorenewal pi-9 pack long back... I deactivated it, it was successful for a few days, after which it became active by itself without my intervention... Everyday it eats up my balance... My balance became exhausted as a result, still when i recharged my phone this pack again activates itself and the command to deactivate it does not work...

Sir,
My aircel number [protected] showing registration failed when i tried to call from this number on 29th of october 2016. I am using it for more than 8 years. I am making regular calls from this number so there is no chances of getting deactivated due to non making of calls. So, please activate my number as soon as possible.

Pinkumoni barman
Mobile no.[protected].

I have lost my air cell mobile no.[protected] issued in the name of Priyanka samal in cuttack, odisha. please deactivate my mobile immediately for serious fraud misuse by any people found the same.

Date:01.11.2016

In spite of the above on line complaint to deactivate my daughter(Priyanka Samal) lost sim card no.[protected], why the number is not deactivated, any misuse of this number shall be responsibility of Aircell. She no other Aircel number to ring to customer care on 198 for deactivation. Pl. do it immediately and confirm over this e-mail.

Sir
my no is [protected], sim no-[protected]
this no is replaced since 28 days and all features are started but incoming and out going call not started
therefore i call 198 and 299 17 times and verified my no 9times

but even features not started
my request no is 1-[protected]

kindly requested to please started incoming and out going on my number

Sir,
My name Is vishnu I bought a sim card at my mother's id witch no is- [protected]

I am purchase a new aircel sim and the selling boy has told to me company has giving me 700 mints. 400 sms and 500 mb and plan is 235 rs. net then i am taking the sim after this plan is not avaliable to the company plan the selling boy no is [protected] kamal his name and the actual plan is 225 rs. and his benefit is 500 mint. 400 sms and 500 mb net and also offer a free mobile insurance and this boy has not pick a call

Yesterday (26/10/2016) i have done a recharge of rs 20 in my aircel number after one call i saw that rs 0.27 was deducted, and after deduction i saw my balance was there of rs 15 and after sometime when i checked my balance and it was showing rs 0.07. I did not got any message that why my full amount of rs 15 was deducted. Then i called to your customer care i spoked with them nothing happened. After that time i was trying to connect with customer care but i was not getting connected till today evening. This was happening with me from last 3-4 days whenever i am doing recharge of rs 10 or rs 20 my balance is getting debited. Please check this issue and as soon as possible refund my money back.

After I have lost my mobile no. of Aircel connectivity bearing no. [protected] on 26th Oct, 2016 evening, I have repeatedly tried to block my mobile no through different numbers of AIRCEL. Customer care personnel have repeatedly assured me that it will be blocked but it is not yet blocked exposing me to its fraudulent use. They have always assured me but have never done their job

My name is harmanjot singh, i belong to vpo palasour tehsil & distt tarn taran ; from punjab _i want to let a place for give a air project. I have a area about u required. I[censored] satisfy than. I can fulfill ur requirement. Thank you;

My contact no [protected]

This is inform you that my Aircel postpaid number is [protected].
and the Aircel plan is FnF 175. the benefit of plan is

Free Aircel to Aircel (only a particular number). which is [protected]
Free local 200 minutes per month.
Free 100 messages per month.

i shock today when i receive my bill . the bill amount is Rs - 701.00

when i just call only at which is free on my number.

many times i talk to customer care but still no response from your side
Except this one of your customer care misbehave with me.

please revert me back as soon as possible. and regenerate my bill.

(currently my number is off, coz my outgoing call is not active.) you can contact with me on [protected].

My mo. no. is [protected], from the past two days i.e.25 and 26 th aircel has deducted total of Rs.10 on the name of same XYZ games portel, which i have never subscribed.
THIS thinks leads to alot of psychological problem to me, as from the past two days i am trying to contact them.
please take some serious action, as it is going on from the last sixth months

Dear Sir/Madam,

I am a regular customer of Aircel Kolkata .On 25th October I am recharge my Phone no-[protected] by 499/- unlimited pack .There is an error during the time of transaction and one pop-up came out on screen where is an option to cancel my transaction.i cancelled my previous transaction and again recharged.But unfortunately two 499/- deducted from my account for the same plan.I called customer care several time but no one can help me.If money is nonrefundable then please activate my unlimited pack for 56 days.(as 499/- for 28) or more than 28 days.If there is any other option then please inform me.
Thanks & Regards
Mousumi Das
Phone No-[protected](Aircel-Kol)
Mail I/D-mailmousumi.[protected]@gmail.com