[Resolved] Aircel — amount not refunded to me | |||
Phone/mobile number: [protected] I will buy a aircel postpaid sim before 1yr and i will port in to another network after 3 month, my security deposit amount will be refunded after 3 months the office member sayed. But there is no amount refunded of my security deposit & extra paying bill amount after completing 1 year ago, i will call to the aircel office member he doesn't attend my call, he attend the call recently i will complaint but he cut the call & i try to call again but he didn't attend my call. Was this information helpful? | |||
Mar 8, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Jan 09, 2018 Gurvendra Singh's response Complaint about aircel mobile company which is not providing services in spite of so many complaintsnakes. No network is available so most of the users have grievancesome which are not being resolved by the company. Jan 11, 2018 partha pratim patar's response I hope you solve my problem
Verified Support Jan 15, 2018 Aircel Customer Care's response Dear Gokul, Apologies! We are forwarding your concern to our team. Meanwhile, kindly share your alternate number with us for further proceedings. Warm Regards, Aircel Social Media Team Verified Support Jan 15, 2018 Aircel Customer Care's response Dear Gokul, Sorry to bother you again but please share the following details for further proceedings: 20 digits SIM number: Registered name for this connection: Warm Regards, Aircel Social Media Team Verified Support Jan 18, 2018 Aircel Customer Care's response Dear Partha, We would like to inform you that we tried to contact you on your mobile number [protected] on dated 16th Jan’18 but were unable to get in touch with you. We request you to kindly confirm us your complete location (Vill name, P/O, P/S, nearest landmark, District name & pin code) details so that we can assist you further. Warm Regards, Aircel Social Media Team Verified Support Jan 23, 2018 Aircel Customer Care's response Dear Gokul, With due respect, informing you that your number is shown as protected. Therefore, please share the following details for further proceedings: 20 digits SIM number: Registered name for this connection: with us at our mail ID:[protected]@aircel.co.in Warm Regards, Aircel Social Media Team Verified Support Feb 01, 2018 Aircel Customer Care's response Dear Gokul, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Warm Regards, Aircel Social Media Team | |||
 4 Comments | |||
Comments
Please help me.. Yesterday i see my Aircel number [protected] is showing registration failed.. please active my sim as soon as possible...
Aircel Customer Care's response, Jan 16, 2018
Verified Support
Dear Pakhi,
We regret to inform you that your number (8759365487) has been permanently disconnected from our end under Zero Monthly Usage (ZMU) policy. Sorry to say this, We are unable to assist you any further in this regard.For more details, you may visit your nearby Aircel store.
Warm Regards,
Aircel Social Media Team
We regret to inform you that your number (8759365487) has been permanently disconnected from our end under Zero Monthly Usage (ZMU) policy. Sorry to say this, We are unable to assist you any further in this regard.For more details, you may visit your nearby Aircel store.
Warm Regards,
Aircel Social Media Team
I belong to up east and I have aircel no.but no network is available
for last 5 days so I am unable to make or receive calls.I cannot send sms to get my no ported to other operators. My number is linked in so many places.please resolve this issue.
for last 5 days so I am unable to make or receive calls.I cannot send sms to get my no ported to other operators. My number is linked in so many places.please resolve this issue.
Aircel Customer Care's response, Jan 16, 2018
Verified Support
Dear Gurvendra,
As per our concerned team, we regret to inform you that some technical issue is going on at your location which will take some time to get rectified. We request you to cooperate with us.
Warm Regards,
Aircel Social Media Team
As per our concerned team, we regret to inform you that some technical issue is going on at your location which will take some time to get rectified. We request you to cooperate with us.
Warm Regards,
Aircel Social Media Team
Hey my number [protected] is note receiving 3g network and when i connect Internet the network automatically disconnect only 2g network available. please please quickly solved this problem
Aircel Customer Care's response, Jan 16, 2018
Verified Support
Dear Partha,
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Alternate No.:
Complete address:
Landmark:
Specific location of issue (indoor/outdoors):
Warm Regards,
Aircel Social Media Team
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Alternate No.:
Complete address:
Landmark:
Specific location of issue (indoor/outdoors):
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 18, 2018
Verified Support
Dear Partha,
We would like to inform you that we tried to contact you on your mobile number 9613190330 on dated 16th Jan’18 but were unable to get in touch with you.
We request you to kindly confirm us your complete location (Vill name, P/O, P/S, nearest landmark, District name & pin code) details so that we can assist you further.
Warm Regards,
Aircel Social Media Team
We would like to inform you that we tried to contact you on your mobile number 9613190330 on dated 16th Jan’18 but were unable to get in touch with you.
We request you to kindly confirm us your complete location (Vill name, P/O, P/S, nearest landmark, District name & pin code) details so that we can assist you further.
Warm Regards,
Aircel Social Media Team
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Apologies! Kindly dial *121*02# from your concerned Aircel number to deactivate NDMC170317SMS2 pack.
Warm Regards,
Aircel Social Media Team