Aircel Complaints & Reviews

Aircel — Couldn't stop auto renewal
I subscribed for aircel 3G internet packs for a day (Rs.8) .Now it is getting auto renewed. I wanted 3G internet only for few days and hence i subscribed for it. Now if I try to deactivate autorenewal I couldn't do it. I tried calling 121 but the customer care executive does not speak. Now it had deducted all my 100 rupees balance and I couldn't recharge. The service to customers is worst.All nonsense and [censored] abt this company.No any good customer service.
Refund my bal orelse port to other network.

Hi,
This is amaresh i made a request post-prepaid migration num:[protected] on 14 nov 2016 at perungudi omr aircel show room sim successfully changed to prepaid on 3dec2016 same day visited perungudi aircel showroom and they collected 150rs and made a recharge my num after and they promised me to sim will be activate next 30 minutes i waited 2days and contacted 59059 also they telling details not update ask to visit showroom again i visited the cc representative telling we allready proceed we don't know when the dtls will update, again i visited 15th dec one more time they said due to server issue we can't help and they told to visit spencer plaza aircel relationship center ground flood i visited there also they told that next 24hours sim will active but as of now verification center ppl telling details updation not done they telling visit again aircel showroom, really i fedup with aircel service pls help me to activate my number i don't have alt number also pls reach my mail id: [protected]@gmail.com
And also i send a mail regarding this issue the req num;1-[protected] but still i didn't get response for resolution mail date 8th dec 2016

Dear aircel team,

I received an automated advertisement aircel music call from [protected] today (16.12.2016) which i received and then disconnected noticing that it was only an advertisement call without making any selections.

Later i got a mesage today that dialler tune subscription was activated for rs 30 and dialler tune charges of rs 15 was deducted, so rs 45 in total was deducted.
And all this without my consent or i requesting for it!!

I raised an issue with customer care (1-[protected]). Now i received an sms mentioning that dialler tune has been deactivated.

However balance has still not been refunded till now.
I would request you to please look into this and also refund my balance of rs 45.

Being a long time aircel customer, i hope that i am not cheated of my money and expect to continue with aircel in the future.

Hence requesting you to look into the matter and provide refund of rs 45.

Regards,
Sourav

Following deductions are still not refunded:
26-aug-2016 to 12-dec-2016 — rs.9/day
13-dec-2016 to 13-dec-2016 — rs.9/day
15-dec-2016 — rs.30/month

The above deductions mentioned are made by activating vas without my permission. When tried to contact customer care, it gets disconnected when asked to contact senior customer executive.
Grow up kids. Try to deduct like men and talk like men (Not like b).

I have received calls from aircel number[protected] twice today ie on 16th december and when i received the call, he spoke some thing in local language (Kannada). The same person has called me thrice from other numbers[protected]Yesterday) and then[protected] in this one week. These are unsolicited calls. Appreciate an action on this.

My phone number is on 'dnd' and that is the concern.

West bengal circale [protected] march 2016 call record requiest

Despite being on rate cutter and not a frequent user of mobile data, i have lost my account balance completely and my internet services stand deactivated mysteriously, as on dec 15, 2016.

I demand a refund of the amount 74.86 inr that was deducted from my account and restore the remaining data for my aircel number [protected], which was recharged with 98 inr rate cutter for mobile internet on dec 4, 2016.

Kindly attend to my complaint with top priority, failing which i will be forced to opt for an alternate service provider. Restore my faith in aircel by working promptly.

Aircel postpaid - [protected]

Name - a. k. kuppusamy

My plan is around rs 500

Now bill came @ rs2500 i need to know why the bill came at this price

And today i went to aircel office the officer said that u have called some isd calls

And that purpose u need to pay 2500.

O i checked phone call logs i did not call those international please verify that bills amount.

And i[censored] doing like this i will give a case on u guys. i have own personal lawyer

This is not a first time all the time bill amount must be increased due to some extra functoin note this and chek my bill.

Please check the amount and give the valuable amount to this plan

I[censored] do like this i will surely give case on you..

Please check and call me asap... then only i will pay.

I received a fake call thrice till now. I tried to call back and in10 seconds 100 rupees were deducted in my account. I tried to reach customer care ten times till now and they are disconnecting my call and no proper service. Worst customer service very much disappointed. The customer care never refunds money in my account even it was their fault too many problems to connect the customer care

I have send mail already 2 times to customer care
(Ern[protected]ddxhkp)
(Ern[protected]f45vzv)
But no reply...

No response from them still my no not activate... Otp password not receiving i was in abroad suffering lot without transfer

Monthly charge they itself changing every month...

I hate this damn service.. Refund my fund and close all my 3 postpaid connection... Or once i reach india i need to fill case regarding this.. Damn cheater... Really tried to reach them...

My number is [protected]. I am receiving ads before every calls i make. This lasts for about 5-10 seconds. This is very annoying as when we make calls in emergency situation, what we hear is nothing but these non sense ads. Please remove this as soon as possible. Its very much disturbing and also its dangerous. You cant play with the valuable time of others. I have already activated dnd.

My mobile number is [protected]. I made a recharge of rs 109. But unfortunately this recharge has been made on [protected], thorugh my cental bank of india online payment by paytm india. So please i want to back my this amount as soon as possible.

I am a customer of Aircel pre-paid and Mobile Number is [protected].

My sim card not working now (Sim card registration failed)
how to get this no. again plz give some sugession

please activated the same as early as possible.

Thankig you! ...

...

Hi Team,

My father took a connection in Aircel around 2009. As Aircel was providing postpaid only to corporates, it was taken in the name of an travels company at that time.

But now the company doesn't exists. And i couldn't do any changes to my number like changing plan or changing billing address.

Kindly let me know how to proceed and change the billing address and change the connection from corporate to my individual name.

I have approached many of your outlets but no help was done. At least for an valuable customer of Aircel for more than 8 years..

You valuable help is much appreciated.

I received an SMS from DT-AIRCEL, on 14/12/2016 at 02:15:17 pm, that my account was debited by Rs 29 due to subscription to Dialer tune facility, but
I have not made any such request, neither verbally over the line or through text. Is this a common practice of this company to deduct account balance like this. This is a serious incident of fraud, I want a resolution at the earliest.
My number is [protected].

Sir
Earlier only messaging was not happening and i talked to customer car service yesterday but now from yesterday outgoing call and incoming call are also not happening.

One more thing, yesterday my balance around 66 rupees were deducted without my concern due to automatic activation of some useless pack.

So do something about my concern.

Aircel no. [protected]
Alternate no. [protected]

Hello, i am deepak its my aircel no. [protected].
I had a lot of problems for unwanted offers already activated on my number
In the end i want say that,

How can i stop : unwanted calls from your spam call, automatic caller tone, automatically activate service on my number without my permission.

Please do something n quick, its enough now

Hi, my sim stopped working since yesterday. (12/12/2016)
Mobile number: [protected]

It has been working fine since last 8 months. Suddenly it disappeared and is not getting detected. I have recharged for 77 just before 2 hours. I have used the number for many official purposes and i get many codes to verify. Please rectify this.

Contact number:[protected]

I 'm using the aircel for a long period and now suddenly it shows an error message that sim card registration failed. I tried to resolve it by putting in different mobile, but i find that in other mobiles also aircel network is not working. Same is the case for other members also.
So could you please activate the sim, mobile no. Is [protected].
I request to do it at your earliest.
Thanks.

I have registed complete so many times before strat light not working last 6 month between syed ali chabutra and saha ali banda police near shah gouse hotel onbehalf of woman security we afriad to cross this distance after 6 due to dark at night we are working and daily we need to approach shered auto kindly dont ignore and take this matter seriously in order woman security I have to number plz my number [protected], [protected]