Jan 9, 2017
Complaint marked as Resolved kindly update our compliant status
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2017
Aircel Customer Care's response Dear Customer(Rithikmani),
We apologise for the inconvenience caused. Please share the following detail so that our team can look into your issue:
Screenshot of the message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Jan 09, 2017
Updated by rithikmani Dear sir,
i am disappoint to your service, because last 2 weeks we are facing so much of problem regarding this issue, totally you will deducted RS 150(approx) in my main balance & Loan Amount.but returned RS 73 only.
you have to give me compensation for creating worries. i really fed ub with your services.
if you did not correct this problem then i have change your service,
very bad your service,
Regards,
N.MANIKANDAN.
Jan 09, 2017
Updated by rithikmani kindly update our compliant status,
MOBILE NO: [protected] =Docket no: 1-[protected]
MOBILE NO: [protected] =Docket no: 1-[protected]
same problem in both sim, last one month loosing my money
[protected](around Rs 300 ) still now due not rectify in your end.
[protected] Around Rs 150) but received @ RS 73 Only. but the same time RS 45 Deducted by Lovesutra for night pack vas activate ( sms time 3.06 pm) & Model Masti weekly RS 21 pack(3.13 p.m) activate measege received.
your reply is compliant rectified...
WHAT IS THIS??????
THIS IS YOUR BEST SERVICE????
Jan 12, 2017
Updated by rithikmani till now i am facing same issue not solved. your service is very bad.
Verified Support
Jan 12, 2017
Aircel Customer Care's response Dear Customer(Rithikmani),
We have re-escalated your issue to the team. We will share an update soon.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Jan 17, 2017
Updated by rithikmani till now not received any call in your side
Verified Support
Jan 17, 2017
Aircel Customer Care's response Dear Customer(Rithikmani),
We have re-escalated your issue to the team. We will share an update soon.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Jan 18, 2017
Updated by rithikmani wast of my time and my money...
no use complaint posted your web portal.
Jan 18, 2017
Updated by rithikmani value added pack are deactived but, money not refunded,
cheating with me...
Verified Support
Jan 21, 2017
Aircel Customer Care's response Dear Customer(Rithikmani),
We regret the inconvenience caused. We have re-escalated your issue to the team. Please allow us some time to get back to you.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Verified Support
Feb 04, 2017
Aircel Customer Care's response Dear Rithikmani,
We would like to inform you that we have credited back rs. 73 on 09/01/2017 and also have deactivated all VAS in your account.
Warm Regards,
Aircel Social Media Team
Mar 01, 2017
Updated by rithikmani Re: [protected]: yes i have received RS 73 but few mints our balance RS 0, because our balance Rs 73 Debited again same vas activate message received, ( the same time RS 45 Deducted by Lovesutra for night pack vas activate ( sms time 3.06 pm) & Model Masti weekly RS 21 pack(3.13 p.m) activate measege received.)
value added pack are deactived but, money not refunded,
Re: [protected]: Rs 102 refunded but only one day validity time you are cheat with me.
ok wast my time to post your web portal.
anyway one chance to refunded my money i am very happy
otherwise this is my last post to your web portal.