Aircel Complaints & Reviews

Transaction ID:AP[protected]
Transaction Date & Time :[protected]:38:08
Amount :149/-
So till date I hadn't received any talk time balance into my account and at the same neither I received the amount into my bank account, I request you to kindly sort this issue. Other never can I get the courage to recharge online next time for my Aircel Mobile No:

I received this mail, read it full and take action quickly

Dear Mr. Mukesh,

Thank you for writing to Aircel.
This is in reference to your e-mail dated on 25/11/2016 regarding balance deduction


We would like retreat you to that, as a onetime goodwill gesture a waiver of Rs16/- has been initiated from our end the same will be credited in your account within 48hrs

Please note your service request # 1-[protected]
Assuring you of our best services.

Warm Regards,
Vikas Arora
Customer Service
Aircel

I have received this mail on 25 th Nov. 2016, but now it's more than 48 hours but still I did not received my claim against wrong deduction..
So please make it quick because it's last time that I m requesting..

S ir, since october 2016 there are three times very huge amount like rs.130, rs.120, rs.100 recovered from my prepaid aircel mobile account no.[protected] showing single call cost, data usage etc., hence i request your goodself to verify the above and send details of each call cost, incoming and out going details ofsep, 2016, oct2016, andnovember2016 thanking you k.S.Gunalan emailid; [protected]@gmail.Com mob no; [protected]

I'm requesting to give my call details from the last month.my aircel number is [protected].i need call details of this aircel number plzz help meee.
its very urgent nd important for me.
I feel so happy i[censored] solve this problem.
My mail address is [protected]@gmail.com.
My contact number is [protected].
Plzzz sir its urgent.
I hope u will give a response as soon as possible.
Thnkssss

I can not send message to customer care. Aircel internet is not responding even after turning on mobile data. I called customer care thrice but still i got no solution. Please help. Please. I am a student and facing problems as internet is not reaponding. Please help
Please

Dear Sir,

Sim number [protected], its a Aircel postpaid CUG sim, due to some personal reasons I had not used it for some time, so the sim was barred. But at 16/Nov/2016 I have paid Rs.500 at local aircel postpaid center to enable the sim. They said your payment is updated, the persons in Aircel office only able to enable your sim, we cannot do anything from here. I was very much affected due to this unaddressed problem from your end. Because more than a month, after I paid my money, still I could not able to communicate with this sim. Kindly please address this problem immediately.

Thanking You,

Please activate my aircel sim.
mobile no- [protected]
sim no.-[protected]
imsi no.- [protected]

for activating my sim when called i called on sim verification no. 59059 then by mistake i answered the wrong address details when i was asked the address details. instead of answering them the local address i answered them the permanent address and now when i am trying to call on 59059 then they are saying it does not exist.

please resolve my matter i would really be thankful to you.please activate my aircel sim.

My aircel number: [protected]
I AM 100 % SURE THAT I DIDNT SUBSCRIBE FOR ANY VAS SERVICE knowingly. and when i saw my money 30rs for some Gaana... + 30 Rs + today morning 30 rupees detected for no reason, immediately i unsubscribed it and sent sms to deactivate. But still i did not get my money back. If it continues, then 0 rupees balance in my account.

Please send me my money. Please send me my money. Please send me my money.

90 rupees. Please please unsubscribe all plans and deactivate. I need that money please. Please understand and send my money back to my account of balance.

I am prabhat prasoon and i have 2 aircel prepaid. I wanted to port 1 number out of aircel to other service provider . As soon as the documents got processed for mnp on 20th nov, i recieved a message on same day on 20th nov at 5:40 pm stating me that your docket number 1-[protected] of mnp related has been raised . Resolution expected by 29/11/2016 ???????

What is this ?? how can they raise a complain without my consent so i called 198 customer care they said... your port out is in process but when i asked about this Docket request & resolution they told me they cant tell me about it and i have to visit an Aircel store to know about the raised docket . This behaviour is highly suspicious as i have never received a docket number during previous port outs .

I want to port out of this network, please help me out

prabhat prasoon
[protected]

Aircel my phone no [protected] was denied porting by aircel
to airtel as ishifted from hyd to narasarao pet guntur dt

i cleared all their dues my new phone no is [protected]

i here by affirm [protected] is defunct and not in use

pleace register new mobile no as a rmn

kesavarao sb a c no [protected] (pensioner)
aircel didnot care to inform the reason for not porting
it is impossible for on line payments without R M N asbanks send OTM
TO R M N CHARTERED time already elapsed but no porting done
kesavarao bkrao.[protected]@gmail.com

Hello sir,
I am aircel user and monthly 500 to 600 I am paying to aircel but still they providing wrong info and cheating people.
When I tried to call at customer care they didn't resolved but block me.
My aircel number is [protected]
And my complaint number is 1-[protected]
As I seen in freecharge app while doing recharge full talk time but its fake.

Give me resolution otherwise I'll bring u in consumer court.

Hi there...

Ubject not cleared? Folks... I had had written that to tag all the result someone type in google so everyone see the reality :p

My loss is just of 50 bucks... But experience is worth more than that...
I use penalty of no. Of every service provider ranging from aircel voda, airtel idea, reliance, tata docomo etc... I m quite impressed with with vodafone :) i m not his sponsor... I m just an common man like u...
From graduation till now... I had lost my money several time in vodafone... And everytime they refunded it within 30min after disconnecting the call... Coz i was innocent all the time... U will believe when u face it.. Now coming to aircel...

Aircel dont give u justice even i[censored] have done everything right... I[censored] call customer care... If they dont feel they can point out the mistake o[censored]... They misguide you while telling all the crap of making complaint or forwarding your call to senior idiot... Nothing will change your situaton... Trust me...

I[censored] fell in some problem or losted money... Benifit not recieved... Then dude ur money is gone and nobody is there to help you out.. And i[censored] call care than several time they will barred u from connecting to customer support executive... I called them from my 3 aircel number... They barred my all numbers... Last time before barring the customer care said

"communication saf na ho pane k karan apki call disconnect ki ja rai hai.. Aircel m call karne k liye dhanyawaad"
Hehe i was yelling like hello hello nd damnnn...
Felt like my gf brekoff :p

The person at customer suporrt are to feed their stomach not to help you out... And dont worry the aircel company will screw them also who dont help the customer seeing suffer... Those idiots giving loyalty to a [censored] company...
And suffer one day by that company... U just keep urself safe..

I m done saying truth...

I[censored] r needed to be with aircel... Then play safe dont invest to much in it...50-100rs permonth are enough for that company... To keep u safe from crap...

God bless u dear..
Have a great life ahead...
Take care b. Bye... :)

Regards
Vivek

Hello... On 4th nov 19+5=24 rupees was deducted. A couple of days later i made a post here and a complaint had been registered on that day. Ok. That is all..
It has been more than a week and nothing has changed. The complaint went unheeded and i am sitting at home trying to chalk out a plan to reach them and get them to refund the amount.
Aircel has turned rapacious. Over the past few months its policies are giving headache to the majority of its customer base.
Kindly note the issue and resolve it as soon as possible.
Several past events have prompted me to reconsider my decision to carry on with aircel.

Sir mera akk bhaut he important call aya tha 12.11.2016 ko so pleace help me my email id [protected]@gmail.com

Hlo
Sir/madam
My no is [protected] in aircel prepaid connection, sir mujhe 11nov sa aircel ki taraf sa ja msg ka offer arha tha ki Retailer se *150# par recharge karwayein: 1)Rs 23 = 100 MB 2G/3G for 10 Days(Extra 7 Days) 2) Rs 64 = 1 GB 2G for 28 Days(Extra 26 Days)!! To maine 64 ka recharge kiya tha jisme mujhe sirf 2 din ki hi validity hi mili thi maine uske baad care center ma call kiya to unko complain kiya to unhone next 4 hrs ka baad next validity ka liya bola tha sir maine 17 nov ko complain ki thi par abi tk koi v valdity nhi bdai gai hai care center ma call krne sa v thik sa baat nhi kr rha hai
Pls help me sir to return my 26 days net validity with net balance

Thanks

I request to disconnect my aircel number [protected] and [protected].
I paid my last bill.. And they told we will disconnect the number after payment so i paid the extra amount of rs.1096 /- and they send me the sr no:[protected] and told that if they again ask u to make payment tell this srno.. But again they are sending the bill..

More than 10 months i was trying to disconnect..
Really screwed up..

Help me to solve the problem.
Aircel is not supporting for his regular customers.
Kindly disconnect these numbers

I have recharged online on 18/11/2016 of exclusive friday offer with Rs130. In it showed that it will give talk time of Rs 140 but instead I got Rs 110. I was not given what it was there on the website. Then I called customer care on 198. There also I were left disappointed . Then I called on no [protected] in which they said they can't resolve the issue coz the server is down. I'm really dissapointed with the service.

I am very sorry to say this...I have recharge my STD and LOCAL pack to this number [protected] for 28 day by 30 rupees on 15/11/16. Yesterday aircel service has charge from the same mobile no Rs.18 for STD and LOCAL pack for 28 days. I am displease with the aircel service, do what is right don't deceive people. let people trust your service.

I have done a recharge for Rs 148 in my aircel sim. I was unaware that the sim got deactivated. So when I called the customer care they informed me to issue a duplicate sim for which I agree because its been 4-5 months that I was not using it. But I was shocked to hear the representative say that they dont have any option for refund and its just sad that I wont be able fo use that recharge for any other thing.

I have losted my sim so i reached at aircel store to get the new sim with same no. They charged rs 50 for that i asked the cash receipt for that so they denied to give that ...for that 50rp...vo bol rahe hai ki sim replacement ki recipt hum nahi dete ...so please seee the mattet and muje bataeye ki agar paise lai rahe ho toh uski recipt do...myne is kapil singhani...my aircel sim no.is [protected]...the aircel is located on mala road near sunshine hotel opp classsisc sallon...