Aircel Complaints & Reviews

I have Aircel postpaid connection of jammu and i want to deactivate because I'm going to jodhpur (posting) . my no is [protected], already paid the bill, so please deactivate immediately as soon as possible

The first time a person called my sister and asked about her name and other details. But my sister not told. Thereafter he gave missed call about 5 times a day. Kindly send me the details of him. I will give police complaint for that.Missed call person phone no-[protected]

Nearly two months ago i lost my aircel sim. I went to the aircel office at redhills, hyderabad, to take a new sim with same phone number. I filled in the form and paid rs.100 and got a new activated sim. I could receive calls after 15 minutes. But i could'nt make outgoind calls. When i do so, it says "telephone charge over due.". My number is prepaid so there is no chance of not paying bills. Even after that i made a rs.100 recharge but it was of no use. Please respond to my complaint asap.

Mobile no. : [protected] (Andhra pradesh)
Name : madupu muralidhar rao
Alternate contact no. : [protected]

Respected sir,
I need to activate my sim which I bought 1weak back my sim number is[protected]and mobile number is [protected].please help in this problem.i need it to be activated immediately.i hope you will help me regarding this issue.
Thankyou.

Dear sir, i am last three year aircel prepaid customer, my phone no. [protected] balance wrongly debited
by aircel company dated[protected] some miscellaneous services, i am also complain call toll free no. 198
but no any response my account balance debited Rs. 99, 99, 90 and 35. my account only refund rs. 35 so
i am request to you please reverse my debited balance in my mobile balance account dated[protected]
as soon as possible. i am continuously call 198 but no any person reply me so i am again request to you
please reverse my debited amount.

Im poornima, i have Called customer care from Nov 13th.I received offer msg i.e Rc16=Rs.16+Low localtariff. Recharge Now with Rs.16 & get TT Rs.16 & enjoy Aircel (Loc+STD) 25p/min, other mobiles(Loc+STD) 30p/min for 30 days. I Recharge @ 13th Nov, yet i didnt get My talktime. Customer care executives Not talking with respective manner. Really WORST service and bad response. My number [protected]. I need My talktime and should train customer care executives in proper guidance.

Sir, i got lot of wrong calls and missed calls to my aircel number. Please send me the incoming, outgoing calls & massage send, receive list of my number for the last 2 montha (Sep-16 & oct-16). Please send me the calls list of my number to my mail id as early as possible. My aircel prepaid account number is [protected] my email id is: [protected]@gmail.com thanking you sir. Yours sincerely, thorat s.

I have a very bad experience with aircel, one day i received a call from aircel team for postpaid connection & they have offered me rs.225 plan...in that they told me that they will provide less call rate facility & 1gb 3g net fee..& they have taken rs.250 advance & told me they will adjust in coming bill.
But after 7-8 days i have received a call from another aircel executive they told me that this is a welcome call & explained me the plan details which is totally different from the previous one.
This is the way they are selling there postpaid connection to the people.

I did not activate any service on my number and i receive a message saying "thank you for activating the service". So i would request you to please look into it and restore my balance.
For the past, 2 rupees per day is getting deducted from my balance under ndairpi2. I didn't activate it and checked under 155223 and found i'm not subscribed to any pack. Not able to deactivate by sending stop to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by aircel. Just stop this. My no. [protected].
So restore my balance.

Hi
My number is [protected] I was told that I can't migrate from CUG plan to prepaid ..But I don't know how in a Democratic country like India lam forced to use what I don't like... There is no real help from company ...I hope every service provider do this cheap tricks to gain profit... And they accuse networks like jio... Feeling frustrated for getting this plan... I really want to continue as aircel prepaid subscriber ...

Dr.K.Sivasankar

My no. Is from Delhi NCR & I have called to 198 & then I had a word with some of your executive n then he had forward my call to data services provider and then he asked me, what's your problem sir, then as I told him like my 3g data is not working then hi told me thanks for aircel & then hangup the phon.. and after same tym I have tried so many times they are still not replying me.. at least they are not receiving my phone.. so what should I do ? Plz tel me.. my internet is not working

My aircel number [protected] has been locked as it has not been used for 3 months.
I was unable to use this aircel number in Mumbai as the network for aircel is not available in the locality. Hence the number got locked. But it is extremely important to me to retrieve it as the number is provided for all important communications with me.
I contacted the aircel xpress stores for the solution. But they are telling that I need to pay Rs 1500 to retrieve the number. I know that this should not be the case.

Kindly look into the problem and resolve it as quickly as possible as I am facing a lot of issues for the unavailability of the number.

Aircel Number: [protected]
Area : Kolkata
Name: Rupam Mukherjee

O 13th Nov 2016, when I checked my mobile balance, It was reached to 0.00, though 12th Nov I saw before going to sleep it was around 12.00 rupees. When I called to their customer care, they're repeatedly saying that there was no update to their system, call us after 24 hours. Now if I call them after 24 hour, they will say "24 hours have been passed, so no. Refund is possible". This way they cheat with many people. This thing happened with me before also, but now I am writing this complaint. Tell me what should be my next step???

Helloo sir,
mera aircel mobile no [protected] hai. mera aircel 3g net 11 a.m. ke baad kaam nhi krta. 1 v web page open nhi hota. mai iske regarding 12/11/16 ko 9:15 p.m. k baad bahut baar customer care ko call kiya but kisi ne meri complent nhi li.

1st customer care ka naam sikandar tha jo wnhone kha ki " 3g balance hai? main balance hai? data pack hai? etc. last me bola ki aapka 3g sim hi nhi hai.

2nd baar call kiye to yahi sikandar call receve kiya.

3rd me jo customer care call receve kiya wo gprs dipatment ko tansfar kiya. or gprs dipatment call receve kr k disconnect kr diya.

4th me v jo customer care call receve kiya wo gprs dipatment ko tansfar kiya. or gprs dipatment call receve kr k disconnect kr diya.

5th me jo customer care call receve kiya wo bola " kya prob hai" jab hamne prob bataya to wsne bola dekhenge or bol k call disconnect kr diya or hame black list me daal diya. jo 198 pe call hi nhi lag raha.

aircel customer care unhelpfull. iss complanet ko kisi sinior officer ko tansfor kiya jaye.
my aircel no- [protected]
other contect no - [protected]
thanks

Sir ji mera aircel ka no.[protected] jisme 3 din se incoming and outgoing bnd h customer care pr call krne pr koi resposnse nhi milta or aircel store pr jane pr jawab milta h ki customer care pr call kro...mera nam vishal kasana [protected]

Hi,
I had requested postpaid to prepaid migration on 21 Oct and I had visited Aircel showroom two time for creating a migration request, submitting the documents, and pay bill for 15 days and executive told that within 15 days, your postpaid connection migrated to prepaid but still that's not happened.
I did a call to 198 for inquiring about the status of migration request and I didn't get proper response and they told that I have to visit Aircel showroom again where I have submitted the request. Actually I don't want to spent one more day with Aircel showroom. Please help me to close the connection.
Also I have written my concern to the below useless mail id's. No response yet. [protected]@aircel.co.in, Care.[protected]@aircel.co.in, appellate.[protected]@aircel.co.in

I have been using aircel no. [protected] from last six year without any problem and now my aircel no. has been barred . because of this i have been facing lot of problem as this no. was my main no.
Therefore, i request you to kindly register my complain and take action as soon as possible to sort out my problem..

Details are as follows::::
Aircel no. having problem :- [protected].
Problem airses from - 8/11/2016
Service provider - Aircel .
email - snl.[protected]@gmail.com.
Alternate no. - [protected]/[protected]

They are subscribing my number to some offers by themselves, and deducting money from my account. I haven't subscribed any of those but still they are deducting money frequently in the name of new new subscriptions. Worst behavior by a Network . I have mailed them about this issue for about two to three times . Still they seems not to care about deducting money from consumers using these irritating tricks.

AIRCEL has cut my 76 rs last month. since then i called them many times but their customer care is not answering it, they hang the call in between. I sent many emails but they are not answering it properly and not giving my money back. They gave me free internet 100 mb for downloading aircel app. ut neither in app nor in the message they informed it is for 3 days only so when i used internet on 4th day, all my balance cut. Tell me how will anybody know it is for 3 days when you are not showing it anywhere. my number is [protected].

Hello... a few days back, I received a message confirming that Dialer Tune service has been activated at 19 for 19 days and 5 rupees has been deducted as per the song choice.
Firstly, I didn't send any request to activate any kind of service.
Secondly, The song choice for which another 5 rupees have been deducted was not requested by me.
Thirdly, I need no such service on my number.
Due to the deduction I have no balance left on the main account.I am unable to make calls .
On the facebook page for Aircel India, I had made a complaint. The post was not heeded. May be they could not decipher what I meant to say.
[protected] is the number and the date of activation is November 7.
Refund the entire amount i.e. 19+5=24 rupees.
Swift resolution is expected.