Aircel Complaints & Reviews

I m subramanian ([protected]) from erode, tamilnadu. I m a aircel user since 1999. I have applied for aircel postpaid to prepaid migration many times for last two years. No response has been obtained. I m a user for more than 17 years and these types of processes fed me up. These activites of aircel will make me to deactivate the number.

Aircel is intersted in saving tigers but not the customers.

I have activate rs5 pocket internet plans.and secondly at same day again i activate this plan again and agin my balance is reduced what type of company this is.i didnot got the deactivation code for this plan please provide deactivation code it will reduce rs10 daily please provide please please provide deactivation code of rs5 pocket internet plan.

Some NDAIRPI2 is automatically getting renewed everyday and till now 54 rs has been deducted due to this.
I have checked and there is no VAS service required.
i have already messaged STOP to 155332 and it shows no service enabled.
Everyday there is a msg telling me that the service is renewed.

I request you to please deactivate that service.

email : [protected]@gmail.com

A call came from aircel company, 1 day back a person was taking to me he told something and without taking my opinion he activated ndairpi2 service, this service is deducting 2 rupees everyday i want this service to get deactivated and my money back too. I want this problem to get solved as soon as possible and aircel to take action regarding this.

I susmita singha using [protected]. Today i receive a ph call from customer care and heard that i've a offer 750mb data for that purpose company will deduct rs. 67.00 from my account. After that i informed to customer care that i do not want to avail this offer and the from customer care assured me that company will deduct any amount. But i saw that company deducted the amount and customer care telling me that they are unable to rerun the money and they are not ready to transfer the call to any senior supervisor

This is the 3rd time I am complaining. These Aircel people suck. Actually, I tried to contact them like 20 TIMES now, from various media but they don't respond, this works best. I am tired of complaining now and shall proceed to the nearest store henceforth and create a scene which I truly don't care about. Service of 6 months free calling AIRCEL-AIRCEL provided only for a month. Then deactivated. Balance was cut while making calls AIRCEL-AIRCEL. Nonsense. PROVIDE ME THE SERVICE I HAVE PAID FOR, ON BOTH MY NUMBERS [protected] & [protected] !!!

I have not subscribed for any vas subscription services but i received a message from aircel that "your beauty world at rs.35.0 is renewed for 7 days..." since i did not do that i immediately contacted customer care, they said that they will stop the service immediately & i asked whether they will add this amount in my bill, they said they will not add it & also they said if the amount is added to your bill you can register a complaint so i again registered a complaint by calling customer care. But the amount was still added on my bill so i contacted the customer care through chat. They haven't resolved the issue instead they are blaming me that i have activated the service. I am disappointed with aircel service & now i'm filing this complaint so that i can pay only what i consumed.

HI,
This is my number [protected]. I had activated the plan for 399.I use this number more than 1 year.. usually I got the bill like 450 or 500 normally. except this month I have received the bill what I use for net and calls so far.. but this month. 857?..I called your customer care they said u have activated some request and services.. but I didn't activated any requests and services.. This is how embrassed? Can u please check it and do the needful for me.. I[censored] r not response me properly means I'm not gonna pay amount for this month and I ll cancel it...

The number[protected] is calling repeatedly even during late nights.
The person doesn't speak anything when called back but keeps sending text messages in a bad language. The number is disturbing for more than 2 days even after blocking the number the calls keep coming.
we tried shouting at them but still the trouble persists. kindly take proper actions and please refrain from providing services to such idiotic people.

I paid the bill before due date...outgoing facility s barred.. I called to customer service 100 times all r telling it's in active.. And suggested to restart the phone.. Til now it's not working.. Kindly check n solve my issue.
After some time they are telling tat we received an disconnection request..

I raised an issue to close my another account : [protected]
But u disconnected my current account.. Before disconnecting won't u even call and confirm..
1. Is it right to disconnect the number which I gave to contact me..
2. Wil u delete the disconnect request for my current no:[protected]
3.Wil u disconnect the number :[protected] which I'm already close but stil receiving payment.

Kindly update i[censored] can do it...
Don't behave badly to ur regular customers.. We are using around 10 Aircel sim for various purpose.

Plz sir my aircel no is [protected] this no dalied call details of April 2016 plz send my email I'd [protected]@gmail.com or my mobile no [protected]. Plz sir my aircel no is [protected] this no dalied call details of April 2016 plz send my email I'd [protected]@gmail.com or my mobile no [protected]. Plz sir my aircel no is [protected] this no dalied call details of April 2016 plz send my email I'd [protected]@gmail.com or my mobile no [protected].

On last wednesday i have bought a aircel sim and he said that aircel will give connection in 2 days but today is wednesday they had not give the aircel line please take serious action otherwise i will go to consumer forum my aircel consumer no is [protected]i called many time sometime they respond and tower also was not coming please try to activate the sim by today

Team,

I have been continuously trying to change my plan from Post paid to Pre paid. Every time it is just an eye wash process and you continue with sending monthly bills with all taxes.

On 13th Sep, 2016, I submitted my Proof of Id and address proof and photograph and completed the forms, paid my final bill also paid 100 rupees extra to cover the charge in case if i make some extra calls during the waiting period. The customer executive in Chinnamalai showroom, Chennai confirmed that after 5 working days i need to call some number and give few details. But when i called, agent asked again to come to showroom and it is not been converted.

Again and again alll my time, effort and money has been wasted and you have again sent bill of 150 rupees for a number which is not active since i submitted the forms cleared the bill. This is not the first time i have faced this issue, i have been trying to to do this process since two years but very unhappy and diasspointed when everytime it is not happening and i am fooled by your crap process.

I want you to either change my number to Pre paid or please cancel your excellent service and connection for the Aircel number and surrendering it to you back to fool other customer like me.

Also now don't reply me to come to your show room with the documents again as i have better things to do.

sort this out immediately.

Aircel number - [protected]

Thanks
Revathy

Despite of my being one of the oldest customer ie from RPG times no consideration show for service complaints. I have suffering from call drop problem and no net work problem for last 18 months are even more. I have registered several complaints with Aircel till now nothing has been done about it. They do not have any consideration for any customer suffering weather senior, CUG or any one, they are prompt and strict only with regard to collecting their dues.

Please initiate necessary action against Aircel and provide justice to customers.

Regards
S.L.Omprakash
[protected]

I closed my aircel postpaid account after much struggling and paid the extra amount for closing the account.. and i received the SR no for closing reference.. but still im getting my bill and demand notice..

I called to the respective customer care no 1000 times and they used to say i ll check and call u back after 10 mins..

But I still having the issue and u r sending demand notice..

1. Why u r not willing to close the account after the bill submission ?
2.. I never find a way to solve my problem.. is there really any way to close the already closed account..?
3. Why I am getting demand notice even after payment and account closed?

all o[censored]s are using Aircel postpaid .. is this the way u ppl behave to regular customer??

Unsubscribe namma namitha from my mobile number. When I surfing net it automatically activated in my account which will be changes R's 35 per month. I also send SMS to 155223 no but I not get positive reply said That I am no subscribed any vas services.i using 3g net and when surfing pages then I get a sms that the namma namitha is activated for monthly subscription of R's 35.

Dear aircel
2 days ago i got message "your aircel apdecpi9 pack has been renewed successfully" and then i lost my 9 rupees. then i deactivate this service by using ussd code *121*902# then it replies that you are already deactivated from this service. yesterday again i lost my 9 rupees! then i do the same dial *121*902# again same message you are already deactivated!!! then again today i lost my 9 rupees. over all i lost my 27 rupees. i also tried your customer care no but no luck. please help it's very irritating.

My mobile:- [protected]

On 28sept 2016 i recharged my number amount of 178 benefit of 1.25gb high speed + unlimited 2g data for 28 days..
Till 4th oct 11.59 pm i had 1.94 in main balance. And i had used less than 400mb out of 1.25 gb..
I didn't have any vas or other active services.
On 5th oct 12.04 am i had 0.14 rs in main and unable to connet internet...
Now i want justice... It's aircel employees fault not their owner's.
I want my main balances and my over 825mb + unlimted data back..
My no - [protected]
Kolkata, west bengal, pin -700146
Hoping for justice

Horrible appellate authority.

Keep the complaint aside, they havent ever called backed or even officially replied to my written (Mail) complaint.

On my constantly persuing them, all they do is buy a little more time.

Aircel sent a special data offer. To avail the same i recharged but the special extra benefit wasn't given. It happened twice.

Matter brought in concern to 198. On being unresolved i approached the appelate.

No initiative to resolve or respond.
What next? How can i take it higher..?

Nodal officer up east..?
Contact details?

Dear customers cheaters,
I got a message regarding 1gb internet for 97rs and it is validity for 28days but i got only 3 days validity
Note before recharge i called customer care on 10.35pm on yesterday regarding plan n validity he told do a easy recharge you will get a 1gb for 28days i cleary asked please go through call record it is customer care executive problem
He gave wrong information take a critical actions
Later i called once again to customer care he told in message 1gb offer validity up to 28days their is no up to in message aircel is cheating customers by giving misleading information
Later i told connect a call to your supervisor he told k n disconnected my call so i decided if i am not get a validity for 28days i never use aircel once again in my life and suggest my friends and family also to boycott the aircel it is cheating company presently my friends are using aircel i will brain wash and convert to other sim, i will put into social media please do not use aircel ever again my aircel no [protected]
I will raise a compliant in consumer court
My new no
[protected]