Aircel Complaints & Reviews

Sir,
\
My mobile no.[protected]

Iam sorry to say from April 2016, Iam facing the problem with Aircel.

They are charging extra amount without usage. Also they have still not updated my new address even after submitting the same in Aircel showroom.

When asked for clarification they told me that by mistake it was charged.

Now again in July 2016 month, amount was charged for Rs.912/-. Without usage how they can charge Rs.912/-. When asked for clarification, customer care people informed me that bill was generated wrongly, and pay Rs.400/- which i paid online.

Again this month, same amount generated, and asked for clarification, this month also they have asked me to pay rs.400/-.
I paid online.
But my dismay, they have disconnected my line.

I had sent a mail to Appellate, on 3rd Aug 2016. But no response from their end.
U can check my account and let me know how they can charge so much amount without usage.

Aircel is cheating people. NObody is there to resolve customer issue.
By disconnecting my line, i have faced lot of problems.

Request the official to check my account and resolve the issue immediately.

regards
Seema

Hi Sir,

I want the complete call history details of my aircel prepaid no [protected]
Please mail the call details for the past two months to my email, if this is not possible pl reply by mail, I will take neccarry steps

I hve been charged Rs.75 for glamour zone renewal today, There was no intimation about activation and why such service gets activated without the subscriber approval, i am well educated to understand whether I have clicked for activation or not. This is just fooling and earing money, This is not the first time I am goint thru this issue, and no answer from aricel team.

Sir,
I Shri Biswajit Malik from Kolkata West Bengal, I have two aircel mobile number [protected] & [protected], there is a problem with this said number is that Unnecessary balance deduction from my main account balance.
Please find some sweet able path for the said subject.

Hi,
Aircel has taken 90 rupees from my account within last 4 days saying that i have activated some service but i did not activate anything. The customer care don't have any idea on what service i have activated. From the way they talk i am very sure that they are not trained to be customer care executives. This kind of fraud activity by aircel is happening for quite some time.

From my aircel mobile no [protected] everyday 12 rs have deducted and i am not getting any support from customer support service

Hi Sir,

I want the complete outgoing call history details of my aircel prepaid no [protected]
Please mail the call details for the past six months to my email id: [protected]@yahoo.in

Hi team,

I am sorry to say that it was really a worst experience to have a relationship with "aircel network". The worst ever customer service i ever had.

I really doubt on certain cases,

è do you actually record complaint calls? If so you should have fired the respective customer care employees (Not even one, many, whoever approaches me or i approach).
è customer care resources are worst in speaking. They don’t even know the basic call etiquette. First teach them with the necessary soft skills.

Coming to my actual problem,

I was a customer of aircel network (Never wish to continue), [protected] who was using the postpaid connection for data for more than 6 months and i never wish to use after the month of april. Who will stay with your network if you offer poor packages and offers.

Due to some misunderstanding in paying bill on date for the month of april before the due date, one of the customer care employee of aircel spoke very harsh and rugged. I told that i will pay the amount but close the connection. Why the hell you will not close the connection even after the customer says to close.

This happened almost 2 to 3 times in the month of april both before and after the due date. Aircel customer care resources not even treat the customers as human beings. I didnot use the datacard after that, assuming that the connection is removed. And i don’t care if you don’t close the connection, because that’s your mistake. I cannot pay bills for the connection which i have never tried to use.

I trust this is not the way that awful company (You think so!!) wishes to conduct business with valued customer.

Coming to legal demand notice aircel mobile: [protected] acct no: 1-[protected] o\s-rs.1165 /- :

Don’t ever think that i will pay this amount. I can pay only a month’s bill (Rs.400) of mine, which i missed to pay (Fate of choosing aircel!!) due to your irresponsible and always inactive customer service.

I will obviously not suggest preferring aircel to my peers.
I look forward to hear from you soon positively.

My Name Is Saravanan
I lost my cell phone Samsung bearing Number [protected] kindly block the number and i have already lodged a complaint with the police station. kindly deactivate when i need sim card i will submit ID Proof and Address Proof and get back

Thank you so much

I need to reverse my transaction through hdfc bank online banking for the transaction ref id[protected] as i done it the wrong number [protected]
Instead of [protected].

I have lost my mobile with [protected] number. I have discussed with customer care and they said there is no proper registration done for the sim. So kindly please inform what should be done for this as soon as possible.
For so many places I have given this number only. So i want new sim with same number. can you please help with this?

Dear sir/mam...

I'm a customer of aircel using prepaid connection.

I'm receiving messages for certain vas products even without me subscribing for the same and i'm being charged. Last month i have been detected rs.30 for dialler tunes and today again for nyassa astrology rs.30.

I have not subscribed or sent any confirmation sms from my end for the above said services.

When i called aircel customer cell there was no proper response.

Would appreciate if you would look into this issue and resolve my problem at the earliest.

Regards
Magesh
Aircel no.[protected]

I'm a aircel subscriber my mobile number is [protected] if i got an sms recharge with rs 15/- you get full talk time so i'm recharged with rs 15/- yesterday[protected] but not add balance single np i'm asking the customer care through mail they are not respond they are not check and not respond sir please tack my complete and punishment the company sir

Without my subscription rs75 deducted for glamaour zone. I don't wanna subscribe glamaour zone. Why like this doing aircel. So please refund my balance to my no;[protected] and also please stop this service.

I am ranjani. I recharged my mobile through online recharge Rs.108. Its not successful but money is debited from my account

Mobile no: [protected]
Transaction amount: 108
Recharge amount: 108

My phne no : [protected] sim no :[protected] . please send puk code .

my alternative no : [protected]

Hi,
I made a landline call to [protected] at mumbai office 10:49.a.m On 08 / 08 / 2016, Aircell charged RS 30 for one call not more than 2 minutes, I contacted Aircell company they said u made a call to Africa, I verified the number from the company, we operate from maharashtra mumbai not from Africa & I checked my dialed call number every thing ok, my number is [protected], I

Kindly to do the needful think as soon as possible

Dear sir,

Kindly send me full call history from 01.07.2016 to till date missed calls, recived calls, dialed numbers to my mail id [protected]@gmai.com my mobile number is [protected] (aircel)

Regards
Saravanan

Dear support team,
from few months a regular call every month from Aircel telecom company are calling and they activating VAS without any my consent, activate such as internet pack for a month at 198.00 rupees, they called on my number [protected] and asked please don't disconnect I am calling from Aircel I want to tell offer on your no and after finishing call I received a sms from company that thank you for subscribe internet for 30 days at 198.00 rupees, and the amount deducted from my balance, and after this when I call to customer care no they are telling that you choose that option for internet pack and they are cheating me, I didn't choose any type of confirmation regarding activate internet pack, they did again like before on this Friday 6th Aug 2016 at 13.23, firstly few calls i didn't answered but they are continue calling and calling finally I answered call ( she told me about internet pack plan and disconnected and I received once again sms regarding activation of internet pack and I call to customer again and talked to Mr. Raghav Rastogi (Supervisor ) Aircel tele company at 13.28 and he answered me that without your confirmation it's impossible to activate internet pack, I know that when they calling to any customer they informing that this call is recording to improve services and quality, when I requested to supervisor to play the recording of conversation which can prove that I choose any internet pack he was unable and answered that there are no any record of conversation, just because they unable to prove that I am choosing any internet pack, finally it's too much and i decided to complain this to consumer forum, i believe in Govt of India and Judicial system of India, hope we will resolve this matter very soon .This company is cheating and mentally harassing me and many other innocent customer, I want to resolve this dispute thought your supporting team and compensation . thanks, Mrs . Ragni Gupta, 4/52 B.R.D.Medical College Campus, Gorakhpur, (U.P.) 273003

Just few hours ago after I recharged of rs 55 I got a message from DT-AIRCEL that is " Thank you for choosing Glamour Zone 75 at Rs 35.0. You have been charged Rs 35.0 for 7 days. To unsubscribe SMS STOP to 155223" so I want to know why they deducted my account balance without any reason, and I want my account balance back and I don't even know how it get subscribed.