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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 209

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S
suprindro
from Hyderabad, Telangana
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Roaming network can't use internet

Address:Hyderabad, Andhra Pradesh, 501301
Website:www.aircel.com

Sir i use hyderabad aircel sim in hyderabad. But network strengh is very low. So i cannot found the real aircel network but i got aircel roaming network sometimes. It can use. No roaming charge taken for use this sim in this time. But i cannot use internet when it has roaming. When i turn on data then it has again in emergency call only. Again i turn off the network and i will get roaming network again. Actually i buy aircel sim for internet....
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B
bimoti
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Losses of main balance

Address:795138
Website:www.aircel.com

I have a aircel sim. Its balnace is deducted every time. I has lost around rs 1000. Balance cutting was starting from 3 month ago around. I dont know how to solved this problem. When i am keeping the around one day, it is sure to cut the balance. I dont want to use this because of deduction the balance but it is used in banks and many others things. So plese help me to overcome thos problem if you solved the problem i will very thankful to...
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M
Mr. Gopal
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Balance deduction many times

Address:Ranchi, Jharkhand, 834001

Sir,

I and my family is using aircel network total 6 sim..

One of my number is [protected].
In the same number there is a balance deduction issue.
For the same i called cust care, they did not raised my complain nor returned my money back.

Also i visited customer care office, there representative checked and confirmed me that all value added service had been deactivated.
br...
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B
Bhuvan Ram
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Charging without knowledge

Address:624601
Website:aircel

Without my knowledge they have charged for dazzling queen service. I was surfing in the mobile net and suddenly the activation message appeared. So please kindly return the amount they charged to my account. And this happens often. Out of my patience iam complaining this time.
Please stop the service immediately as it reminds me that it will renew in 7 days.
And please give me back my 35 rs to my account...
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M
manoj panja
from Kolkata, West Bengal
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Aircel regarding micro sim

Address:Purba Medinipur, West Bengal, 721154

To the concerned person

My aircel no is [protected]. I exchange normal sin to micro sim from gariahat store on 23-jul-2016 at 3.30 pm, they tell me that service will be activate after 2 hours but after inserting new sim at 6 pm on my moto g phone they are showing no service.

After that, call aircel customer care from my dad aircel no they tell that this no - [protected] already activate.

Please resolved...
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S
satish9999
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My number given to someone else

Address:Ranchi, Jharkhand, 834002

My name is satish kumar my number [protected] has given to someone else without any information to me. Please reallocate the number to me it's very important to me. Resolve it instantly because this no. Is given in all my banks and other places, please understand the urgency this is your fault and because of this i am suffering.
Please reply me to this number [protected] now....
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E
esrijan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect info given about product

Address:Rangareddy, Andhra Pradesh, 500074
Website:Aircel.com

I have made a recharge of 98rupees for data which showed a validity of 28 days on 20july. My mobile no is [protected]. It comes under andhra pradesh circle. I made the recharge only because it showed validity of 28 days. Post recharge the data was given validity of 3 days. I got back to aircel care, they assured me the validity extends in 48 hours. But it didn't happen. So, i called back customer care on july23, this time they told that it...
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S
Sonu Kumawat
from Mumbai, Maharashtra
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Sim is auto closed

Address:East Singhbhum, Jharkhand

My aircel no is [protected] .i used it, but before 2 months, it was closed .so please restart it, i am unable to use it currently although it has been inserted into my mobile 's slot .i called to company customer care but it said to me to purchase new sim with same number...
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G
Gaurav Gurwant
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About recharge on aircel

Address:110094

Sir/mam I have recharge Rs 51 full talktime and Rs 27 rate cutter on 18/07/2016 in my aircel number but I have been waiting for three days the recharge was not successful .I have called on customer care but they told that in 24 hrs recharge was succssful but morethan 72 he's gone .
If this service aircel provided to customer s than stop this silly service because everyone complaining you .please sir solve my problem quickly.otherwise...
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N
Noor Azam
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Getting no network in UAE

Address:Kolkata, West Bengal, 700073
Website:aircel.co.in

Sir i shifted to abu dhabi to (Uae)
But i don't get any network of aircel
Hear.
My no. Is. [protected]
This no. Is registered in many banks
And important places. This is my primary no. So please do something regarding my complaine
Temporary no. [protected]
For contact if there is any other option so please informe me...
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A
Asim Pasha
from Hisar, Haryana
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Unwanted caller tune

Address:Bangalore, Karnataka, 5600078

Complaints
1. Charge deduction rs. 35 for caller tune and rs. 15 for dt song charges without my permission, forcely through a sms from aircel. Refund my balance rs. 50
2. Talk with company representitive could not provide
3. Deactivated vas services through vas no. 155223 but still my money not refunded. Please refund my money or i will stop using your services.

Mobile no-[protected]...
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U
Umesh Sharm
from Gurgaon, Haryana
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Wrong bill amount fraud

Address:Ludhiana, Punjab, 141008

My name is umesh sharma my mob no. is [protected]
I had changed my aircel no. from prepaid to postpaid on 19 june 2016, because they offered me a better plan of rs. 225.
But when they make my no. postpaid.
They automatically start the plan of rs. 349.
After that i call service center and they had completely changed that they are not gonna give such a plan in 225 and then i ask them for change my no. to prepaid....
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A
AbhishekPatna
from Barh, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel prepaid activated vas without my consent

Dear sir,
I am prepaid mobile user of aircel, bihar circle.
My aircel mobile number is: [protected]
The company every now and then activates any vas (pack) to my number and cut balance from my account.
When i contact the customer care, they shamelessly say pack is deactivated but balance wont be refunded.
In past i have lost too much balance but i ignored every time.
But this time i am bringing this...
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L
lachuresmi
from Thiruvananthapuram, Kerala
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3g complaint

Address:Thiruvananthapuram, Kerala, 695006

Iam a regular customer of aircel. Bt from last 2weeks I'm complaining about network service, but no action has been taken. I have recharged for Rs. 74, but from that Im not getting 3g service. I have to contact the Director of Aircel or please do contact me.. I want a solution at the earliest. I have also registered a complaint in this site, but no action has been taken.....
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Address:500016

Aircel company is bacome fraud... They automatically deductedrs - 5 for "unlimited games" and next day they again renew this vas and deducted rs 35 and when i called the customer care pick up my phone a first and said there is slow so please call after 2 hr... So after that iam calling them from 1 weeks and i always listen a recorded voice saying"we are experiencing heavy traffic at our center please try latr and call disconnected every time......
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8
8922953256
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Balance detect

Sir
Mera name Shashikant Dwivedi h mera Mo. No. [protected] h mera balance 17/07/16 ko RS 35 detect kr liya Maine customer care me coll 10pm me to bola gya Ki apka balance waps ho jayega but waps nhi huwa . Uske bad mera no. Block kr diya gya mai customer care me coll nhi kr sakta maine dusre no SE coll Ki usme bola gya Ki apka balance waps ho jayega but waps nhi huwa.
Uske bad per day mera rs9 detect ho rha h aur customer...
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S
shubhaj
from Jaipur, Rajasthan
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Complaint against aircel regarding frequent balance deduction

Address:Jaipur, Rajasthan, 302021

Hello sir,
I have complained several times that a service gets renew again and again, due to which my main balance gets deducted .I have complained many times but the customer care officials always says that this is due to a technical error .
I have my complaint id too. but noting have been done till now .
The phone number is [protected]...
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A
amkis12
from Imphal, Manipur
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Internet pack not active

Address:Samastipur, Bihar, 848101
Website:www.aircel.com

Acknowledge no. - internet pack not active - [protected] (ern[protected]b64r)


I had sent message 4 times to aircel telecom company by mail and phone (proof available) as below:

First mail on 21/04/16- dear sir/madam
This is to inform you that i am not able to active internet data on mobile through *121#.
I tried twice daily but message showing as internet pack not active due low balance....
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T
Tazeem Ahmed
from Delhi, Delhi
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Duplicate sim not activate

Address:185131

I have got a duplicate sim card no is [protected] from J&K Rajouri aircel office on 19.7.2016, but still my no is not activated. I have a face lot problem without mobile no. plz activate as early as possible.

Tazeem Ahmed
[protected]...
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S
Srravi
from Chittur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Enquiry about call history of my prepaid no

Address:Thane, Maharashtra
Website:www.aircel. com

Sir i want to know about my mobile number [protected] call history of last 6 months i have requested to aircel customer care but i have not responded from aircel side so please help me to know about my mobile number call history i will thankfully to you please also give all incoming calls outgoing calls details miss call details incoming sms outgoing sms please provide this information date vise i am vrey thankful to you...
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