Aircel Complaints & Reviews

Hi i brought a sim 3 days back, please activate my sim

[protected]

Two days before i have recharge full talktime as per aircel offer msg.you recharge 50 and you get 55 talktime but till thats not credit in my account.so every one dont believe in this type of msgs.its cheat to valuable customers and create bad think about aircel

I had recharged with 75 rs, i have got 100 rs as promo balance but i donot want that promo balance convert it as main balance.

I am facing problem of regularly deduction of balance from prepaid mobile account in the name of renewal of service and very poor response and answers from complaint desk as well from my mobile no. [protected] regularly deduction made by aircel in the name of renewal and not get refunded the amount even after complaint made at complaint desk of aircel.

Sir, i am sanjay.I have already recharge rs 95 to mobile number [protected]. On dated 21/03/16 evening from sbi buddy..But amount deducted from buddy account and not recharge till.


With regards
Sanjay
[protected].

My incoming and out going getting barred very frequently saying that i have not paid for some other no which in fact i have paid and given letters to cancel the no and some body called me also for the confirmation of cancellation. But till date nothing happened.

I have spoke to customer care no 198 and written mails to customer care, appelette, nodel officer, even to their social media id. But could not get any solution to the problem. I have been using their services for the more than 15 years but never a satisfied customer. I do have some other service providers no which i have not faced any problem but aircel i am living with full of problems only. NO ONE IS THERE TO GIVE SOLUTION FOR THE PROBLEM. I HAVE BEEN USING THIS ONLY FOR A SENTIMENTAL SINCE IT WAS MY FIRST NO NOT FOR THEIR SERVICE AT ALL.
If some body can give me contact details of a person who can give solution in aircel please help me.

Regards
Rajinikanth

Rs. 49 deducted wrongly from my a/c.
After complaining no response. If this not resolve I don't want to continue Aircel. I have taken 3 new connection so I will like to port to other network. I will wait for your valuable feedback.

Thank you.

Hi,
This is Aninda kundu. I have lost my aircel SIM card few days ago. Please block it as soon as possible.

Lost number: [protected]
Email: aninda.[protected]@gmail.com
Address: Samagra kumursha, balibela, arambagh, Hooghly, PIN-712601

Thanks
Aninda kundu
Mob[protected]

I charged rs.99 for model renewal on 19th march 2016 against my balance which was deducted, after 3 days i m not able to get my refund, even my no is also block from 198, 121

I have post paid connection, 4 days out going call provide for me, but after the days out going calls barred to me, we went to my nearest aircel store he told to verification was failed. after the second time requested on 12.03.16 filled.
Request Number 1-[protected] of service changes nd requests has been raised. Resolution expected by 16.03.16 . this sms will be sent to me . But till not my problem clear what i am doing . please rectifies to me proplems. i am not a employee so i am employer please try to understand me.

Mail send to care.[protected]@aircel.Co.On

Dear aircel team,

I think you all are least bothered about the customer issues.

I had send send you mail last month regarding the extra charges in my monthly billing but no action is taken till now on top of it in my this month bill following are the charges reflecting which services i have never activated & used but i am charges for it.

Vas

21/02/2016 15:33:57 vtalkies50 00:00:01 50.00

27/02/2016 00:59:02 nudct99 00:00:01 99.00

27/02/2016 12:09:10 vtalkies50 00:00:01 50.00

27/02/2016 18:18:04 mconfg35 00:00:01 35.00

28/02/2016 10:11:53 nudct99 00:00:01 99.00

02/03/2016 12:49:47 vtalkies50 00:00:01 50.00

16/03/2016 17:08:16 daladeal15 00:00:01 15.00

17/03/2016 13:17:11 vtalkies50 00:00:01 50.00

Total 448.00

Request help from you asap or i am porting my number [protected] and [protected]

Thanks & regards,

Dipesh d. Mhatre.
Mobile no: [protected]

On mon, feb 22, 2016 at 11:56 am, dipesh mhatre wrote:

Dear team,

Following services i have not activated on my number [protected] then also why have you charges me ????

Please reply.


Vas subscription

05/02/2016 19:26:34 mobcgk30 00:00:01 30.00

14/02/2016 21:48:45 nudct99 00:00:01 99.00

Total 129.00

Regards,

Dipesh mhatre
[protected]

My sim is blocked i should want to know the puk of my sim my number is [protected]

Hi,
I could not understand that the recharge of Rs 194 for unlimited aircel to aircel is for STD calls.It is difficult to find out in the internet about the recharge option details of Aircel. I mistook the Rs 194 recharge option for unlimited aircel-aircel local calls and recharged Rs. 194 to [protected]. I need to recharge for unlimited local calls to the same number and not for STD calls. Its my earnest request to you to please reimburse the money as otherwise my Rs 194 will be a total waste of money. Please do the needful.

Aircel is providing worlds most worst network. very poor services. During first call every day it respond noise instead of beep. and speed is worstest ever for internet, we can use only whatsapp on your network with fluctuated speed. In these days many calls are doped.you deduct money or mint. Customer care says, we are just customer support, so what we can do, we just register your request. Std pack showing 65/120 min but after recharge got only 115 min. You are just increasing cost of recharges and decreasing services, validites, amount after recharge. ... Do some thing for your poor network.

This is to inform that one Aircel user [protected] has been calling and sending abusive and objectionable messages to [protected]. This may be checked. In fact, we are going to lodge a police complaint. The mobile no. happens to be registered in Telengana/AP

Dear Sir,
This is to inform you that I Mohd. Farhan ([protected]) is customer of aircel. Yesterday(18/3/2016) in the morning Rs.30 was deducted 2 times last 5days from my aircel balance in the name of Cricket Subscription. Although i have not requested for any such service.
I request you to kindly refund back Rs.60 and avoid such mistakes in future.

Hi,
from last few days, I am facing this problem. My calls and confidential informations are being diverted to some other number. On enquiring from the person I got to know that he has recently purchased the SIM. To my surprise both of our numbers are same.
When I tried contacting customer care the person virendr, david and sandeep were very much rude and without addressing my problem my calls were disconnected thrice. Since then I am still trying to figure out, but all in vain non of them are receiving my call.
Plz help!

I'm not activate any VAS but I'm received fun TV subscription and autorenewel so deactivate and resend my balance amouny

Received a msg that 12rs deducted towards loan taken on 16 march 2016 on 17 march 2016. Although i don't know how and why? Having a balance more than 1120 still saying i took loan for balance. 2nd time on 19.03.2016 i have called for around 0.45 sec and checked my balance it's gone to minus 10 again. Last time i checked on 18.03.2016 and there was no calls. My number [protected] activated rate cutter 7 rupees. Which was recharged by retailer. Current balance 1106.84. Balance before last deduction 1116.29. I need the balance back. Else soon i will port to a better network. Already called twice to cust. Support.

I'm a resident in palakkad, kerala& i'm a frequent traveller to kochi, kerala. I'm planning tobuy your sim from palakkad. But in kochi area your network has no presence. So can i use the sim at ernakulam?. If yes, you tied up with which operator to provide the services at kochi.