Aircel Complaints & Reviews

Sir/Madam,

I have requested to disconnect my postpaid connection [Mob No : [protected]] in order to port to another network. And requested porting for the same. However it is pending for three months. I am not getting any sort of guidance from Aircel postpaid offices of my region. They have barred my outgoing for two months and still generating bills. I have cleared my account and even paid excess in advance. Kindly arrange to resolve on priority.

Day before yesterday I did recharge of rs 36. Till Now I didn't got it, When I call to customer They Do not reply Well After That They Put My no In reject list. Now When Call To customer Care they Call getting engaged. Now I don't How To take My recharge. I have Transaction Id of Recharge.

Hlw sir i m using 3G more than 1 Year but now I m facing a problem in 3g.
i have caplained for that in custmore care but the problem is not solves
plse kindly solve my issue

Kapil Kumar
My Number - [protected]
Email Id - [protected]@gmail.com

Hlw sir i m using 3G more than 1 Year but now I m facing a problem in 3g.
i have caplained for that in custmore care but the problem is not solves
plse kindly solve my issue

Daily message for my number for aircel your subscribe to completed for any one services 5 times my balance is taken aircel i m use this network 10 years i m sad customer care is not responsible for this complaint we are not refund my balance i will cancell this network and change for another network my circle its truely s.hudson mobile number.[protected]

Hello aircel! i bought a new sim on saturday and was told by retailer that it would be activated by monday morning. still my sim is not activated. I dialled 59059 and the details were verified by your operator. I also recharged the sim and switched off the phone for any activation. No change.. it shows the signal but not getting connected. kindly help me! thanking you
aircel: [protected]

For past 20 day I am having this problem. Both incoming and outgoing calls get cut aftr 1-2 min. I couldn't give my telephonic interview because of this. I tried to call coustomer care but its saying all are busy. Very much disgusted with the service.
PH no - [protected]
Surya sen pally, purulia
West bengal

As I was browsing my net pack got over and I didn't off my DATA and I recharged for 148 1gb 3g DATA as I make it regular, and after recharging I'm not getting the speed, I complained to helpline but stil it is not resolved its nearly took 5 days but stil not solved

When I open my phone with prepaid aircel mobile number [protected] which was not used by me last one month shown that sim registration has been failed. Now I want to use this number. Please registered my number.
Thanking You

Tanushree Mondal
E mail: [protected]@gmail.com
Contact No.: [protected]

From Past Few weeks Aircel people deducting money whenever i recharged and they are activating different packs without I am raising any request. I tried calling to the customer care. Initially they were registered the issue and promises to refund the money but it's more than 3 weeks money is not refunded yet. And they are still deducting more. When this time i am trying to contact them they even not responding properly. Please sort this issue.

Sir,
i want the details of my mobile number of [protected].

Please send the details of call history of last 2 days on my email id, [protected]@gmail.com

Thank You.

Dear sir,
i receive on 29/2/2016 that message
in our mobile no. [protected].
Dear Subscriber, you have been
charged Rs. 60.0 for 17days
subscription of Pocket Store. You
have got free credits in your
account to download full songs,
wallpaper, videos etc. of your
choice. To Start logon to http://
re1store.com I didn't subscribed
that pack and without intimation of alert message to subscriber that
pack.
please refund i do this needful.
Thanks N Regards
Swadhin
[protected]

Sir plz mujhe tower installation ke bare me information chahiye.

Aur ye contacts no. Aapke aircel tower installation ke department related hai ya nahi .

[protected]
[protected]
[protected]
[protected]

I am using aircel network for call & internet service but vas service automatically subscribe & balance reduce by Rs 35 on 29 feb. Same day i registere complain in customer care & later also, it means two times complain register but money not refund till now.

I am using Aircel Tamilnadu prepaid number more than 3 years. My number is [protected]

27th Feb i have recharged my number with amount of 1.25GB 3G. Also i was having Rs.280 in my main balance. After consuming 400MB 3G, i have been charged from my main balance.
What the hell is this. So there is no use to pt data pack in Aircel. Whatever we r using will be deducted from main balance why the hell we use this crap network.

I want to lodge a complaint again this public money sucker network Aircel.

And i need my hard earned money Rs.255 (for netpack) + Rs.250 (which hv been deducted from main account)

Regards,
Murugan

I am using aircel as a service provider. on 5-march 2016 i received two messages like "your dialer tune has been successfully downloaded @rs 5/30days" after this my balance reduced to rs. 24 from rs.29 and other message was like "thanks for subscribing to dialer tune at rs. 21 for 21 days". now my balance is rs.3 .main point is that i have not activate any service like this. i have called to customer care he said your balance will be back in 24 hour but i have not received

Company : aircel
Circle : kerala
I recently bought a sim card from a retailer in kallekulangara. He said my sim card will be activated within 24 hours. But even after 48 hours my sim wasn't activated. So i contacted customer care. They said that my sim is processing and my sim card will be activated in 24 hours. But it didn't activate and this is the fifth day. I have been calling the customer care for 3 days and i am getting the same reply of activation in 24 hours . I am very much dissatisfied with aircel kerala service. I don't even get signal in my sim. I want to get my sim activated soon. My number is [protected]

Sir,
My sim with phone no:[protected] has been blocked. I request you to send me PUK code to nikhil.[protected]@gmail.com.
Thanks.

Aircel Balance Deductions VAS

SInce 25 February 2016 I am facing almost daily automatic subscription of VAS and corresponding balance deductions of sums of Rs 75, Rs 3, Rs 35, Rs 49, Rs 25. The amount is deducted based on the premise that I have subscribed a VAS pack whereas I have not. Each time this has happened I have called customer care representative and all they say is that my complaint has been noted and that I have to call 155223 to deactivate the service.
i call 155223 and the response there is the auto generated response that I have no VAS subscribed. Now the amount 75 and 35 were refunded to me after 3 days of having been first deducted but other amounts were not.
Problem is why is the amount being deducted in the first place??
And the first time and every other time this happened I asked the customer care representative as to the reason behind this issue, not one provided the answer to this.
My balance always gets reduced and I have to recharge again, and again the amount gets deducted. I am moving in cycles with no person at Aircel ready to help me.
It is this kind of stupidity that one cannot really tolerate.
Kindly help.

I have a AIRCEL Prepaid connection which I am facing problem with there service and Customer service over the phone.Every now then Value added services are getting added without even any consent and getting renewed as well before even realizing it and getting heavily charged and even no notification are sent before and after doing so.
My points are How a VAS gets added automatically without consent with Re 1 charged and then it gets renewed within 30 mins with a charge of Rs.99 and Rs. 9.
Because as per TRAI Guideline clause 2 and 3b customer should be informed in writing and OBD before doing it which in my case is missing and if nothing is done in this case to refund me the amount will love to contact TRAI as well as consumer forum regarding the same.
I have called AIRCEL bu