Aircel Complaints & Reviews

Dear Sir,

I am Prasanta Ghosh from Kolkata like to file a Complaint against Aircel Company due to, they are activated Music Connect pack in my number +91 [protected] without any information for which they had deducted Rs.30/ on 27.02.2016.

Aircel Company always deduct some money from the number +91 [protected] too, Please do the needful as soon as possible. I am really scared to recharge further on both of these number.

I always try to get refund from the customer care, but they never give a single rupee refund.

I want my money back as soon as possible.

Thanking You.
Prasanta Ghosh
+91 [protected]
+91 [protected]

I'm self Mohammed Nadeem Hussain
I recharge with 60 RS I got a message of recharge but the amount not received my number is [protected]
Please process my request soon as possible.

My name amit kumar soni i hane a aircel post paid sim no[protected] so want to deactivate my sim so plz acept my requast thnaks
and i have to alradey paid scurty charge 250 rupes so plz dedect my sucurty charge in my bll thanks...

My Aircel number is [protected]. Video talkies 50 second time automatically activated and my account charged with Rs 50 again. I un-scribed it by dial/SMS 155223. Again it activated n charged Rs 50. For what this video talkies getting activate? Please deactivate video talkies for my number and refund my amount. This is seriously unfair.

Date & Time of deduction: 29/2/2016
Amount deducted: RS. 50
Any message received upon deduction: Yes

My no' is [protected]

Today, Games Club activated on my mobile number without my knowledge and permission.And 96 got deducted from my mobile balance.I want it to be refunded on priority basis N also I want aircel to make sure such kind packs should not activated on my mobile without my permission.

Regards
Surya

Dear sir,
My aircel no. is [protected]. On 25 th Feb, 2016, deducted 34 rupees for a value added service which I didn't activated. Then I called customer service operator and deactivated my value added service. Further today, 29 th Feb, 2016 my 20 rupees balance deducted again for same cause. When I told to customer service operator for refund my balance then he denied.
Please take necessary action for this reason and try to refund my balance.
Thanks.

About Aircel showroom, ayanavaram...
I am a worthy Aircel customer, having abt 4 postpaid sims. I had a request with that showroom about a new sim connection. The way they have responded me was so poor. Except one lady and security, all the workers are not intended to give good response. This is harassing me... Please respond to this

I (Gapabandhu biswal)lost my mobile no. [protected] could you please lock my sim and issue a new sim on the same name...thank you

Hello Team,

First of all i am very thankful to you peoples that you have such a third class person in your team. You are calling for bill payments and the agent who called me is abusing on phone means this is the manner you provide the training to your agents . Now wait and watch what can i do and for that agent. And if you people want that there is not any action taken by me against you so i need clarification for that and dismiss the agent from your team unless it will be very bad for all of you . I am mentioning both the numbers from which he called me on Sunday & Monday. And i have recording also . You people don't know upto where i can make your life hell.
If You want to stop this first you have to give me the clarification and that agents have to apologise.

Received Call On Sunday[protected]
Received call on Monday[protected]

Now you peoples decide what you have to do
Otherwise my next mail is to your very high Authority.


My No [protected]

I will also attach recording of that in my second mail to your high authority.

Actually i put net pack in aircel..on feb 18 i think data is over..but i did't get any message or notification regarding data is over.. they took money from main balance 32rs..
why aircel stealing money from customer like this.i need money.make refund process soon

I am vikas and my no. Is [protected]. i dont knows how aircel UPEDECPI9 servis was started i fed up with it by decucting of 9 rs daily i cant deactivate it. No one hear my complaint. I am very anxious.

Sir maine recharge krwaya tha 27 se recharge krwaya 21 February 2016 ko or
mere paas offer tha ki aapko 27 mein 27 ka talktime milega ye offer 20feb ko aaya tha but maine recharge krwane se pehle retailer se cheak karwaya tha tab us offer ka msg mere paas aaya tha ki aapko 27 mein 27 ka talktime milega
but muje us recharge mein call rate ka offer activate kar diya jab maine 198 par call krke complaine note krai to excutive ne bola ki 24 hours mein aaplo balane mil jayega lekin mujhe nahi mila
or ab bol rahe h aapko kuch nahi milega jo krna h kar lo mere paas unke msg aaye wo detail bhi h
contract no [protected]

On 26/02/2016 at 00.50 hours I tried to recharge online Rs. 209 through Bill Desk gateway (Aircel Website ) balance was debited from my bank but recharge was unsuccessful and balance was not refunded . I have registered my complaint through http://www.consumercomplaints.in and a docket number was messaged to me on 27/02/2016 - The docket number was 1-[protected] stating my issue has been raised . But on 28/02/2016 another message has been send stating my issue has been resolved but still now the money had not been refunded to my bank account or any recharge had been made . I am aggrieved at the situation . I hope my money would be refunded back .

Complaints
1.charge deduction Rs. 35 for caller tune and Rs. 10 for song downloaded charges without my permission, forcely through a call from aircel . refund my balance Rs. 45
2. Your no. 198 disconnected without talk with company representetive.
3. Your vas no. 155223 giving no option for activation or deactivation of serrvices.

mobile no. [protected]

Dear Sir,
I want sent sms details of my aircel prepaid number [protected] of last three months, I visited near Aircel office but they refused to help me, I am facing a personal problem which hampers my integrity. Someone misused my aircel number by making fake vitriolic messages in his/her phone inbox. So I need my sms details of last three months. Please help me for this issue, I am ready provide all the details required.

Sir my aircel np [protected] this numer incoming call is active but outgoing call service not available (this is a new sim)

Hai I am Sikkandar
Three Months Before I have Get my lost Aircel Mobile Number in Aircel Postpaid Store. That time they are said after complete 90days We are Change into Your Number in Prepaid. Now I am contact to Aircel Store they are not change Postpaid to Prepaid Connection and Not Give Proper Responds To Me. I have submit My Proof More than three times. Now I have panic to They are used My Proof in wrong ways. Please Change My Number Change to prepaid connection and getback my Submitted id proofs
Aircel No : [protected]
Store : National Telecom
City Super Market
Kodaikanal 624101
Date Visit : 20/01/2016

I had activated "NP 64 - 1GB 3G (3Nights), " on my mobile number on 25/02/2016. I received a message stating a rate cutter has been activated.
I had asked for a Data pack and not that of a Rate cutter. When I asked for a "Refund" or "Change of plan", the customer service agents had no clue about it.
How will the customer know that a rate cutter will be activated, when AIRCEL company sends messages, saying, activate 3G data for Rs64 ( night pack)?
The rate cutter pack is useless for me and to aggravate my agony further, I had to face the worst customer service ever.I won't be surprised if there will be a steep decline in Aircel sales as the level of customer service is pathetic and very frustrating.I have never seen such unique ways of "Annoying" and "ROBBING" a customer.

My no-[protected] is being charged about 10 rs daiky from 23rd feb...till date without any reason, any explanation. I tried to seek help regarding this from the customer care but they are not helping...they say it wont happen again but the process of balance deduction didnt stop.
i am very frustrated seeking for help. please return my balance or i will have to change my operator and file a complain against aircel.

Dear Members, Vishal Basumatary an Aircel user no. [protected] become a looserperson to the Aircel. On[protected] at 05:37 PM suddenly I have received a notification that"Dear Subscriber, you have been charged Rs. 72.0for 21 days subscription of pocket store..." What is this? Is it a funny story or what ? With out my consent You guys deducted Rs. 72.0 from my Aircel account main balance. Its look like you guys are the marionette (controlled fromabove using wires) and we are dolls. However, I want my money back as early as possible and requested to STOP this type of fraudulent activity immediately.