Aircel Complaints & Reviews

I am using my aircel no. For OTP purpose and now my Sim has no connection. What should I do why do you people just take off the connection.

Dear,
Iam rajkumar from chennai.
Today i received a call regarding to pay my postpaid bill from aircel.
Which the sim card iam not using last 4 months.because i lost my sim with my phone.And i said to that person like i will pay by monday because today i cant come iam in my personal work tomorrow sunday so by monday i will come and i'll pay the bill and we will deactivate that number because iam not using that number i said like that.
But that he is not listening what iam saying and he started shouting with bad words and he keep on calling me and shouting today more than 50 times i don't know why.
i said i will ready to pay the bill which iam not using but that guy not hearing anything and he using an abusive language this is his number-[protected], [protected].
can you help me...

Hi Sir,

I want the complete call history details of my aircel prepaid no [protected]
Please mail the call details for the past 4 months months to my email [protected]@gmail.com

Your Subscription to Jyotish Shashtra has been renewed for another 35 days and you have been charged Rs 35.0

I have not subscribed for any such things

My mobile number is [protected]

Iam a customer of Aircel pre-paid and Mobile Number is [protected] using since, 2013 year but the sim card not working now (Sim card registration failed)
please activated the same as early as possible.
Thankig you!

Hi Team,
Previously I were in Airtel Network and planned to change my network
through mobile portability.On that time I checked with your representative
and he suggested me a postpaid offer called "AIRCEL SMART 250(CUG)".

Plan Details as follows(As he told me),
Unlimited 3G - 1.5 GB
200 Local/National SMS
200 Local Mins

(Also attached pamphlet received from representative where you can see the plan details...)

But plan activated for me is Aircel Smart 249 CUG with only 1GB 3G.
I totally disappointed with that.Because I received better offers from other network representatives, reason I chooses Aircel is totally because of 1.5GB 3GB.

Representative Name : A . Prabu
Representative Number : [protected]

My Mobile No : [protected]

I have purchased two more aircel CUG postpaid numbers([protected] with
225 and [protected] with 199 plan) for my family. So that I can speak with free of cost to those numbers.

Now I cant move to my old network or other network for 90 days. If I move, I have
to cancel other two numbers as well.

My total plan collapsed from because of wrong plan got activated.


Please review and let me know what action I have to do now.

Thanks!

[protected] @10.26am got a SMS-balance Rs1.04 which was Rs31.04 last night & @10.30am another SMS-Miss Call Alerts have been renewed which I never requested(2nd time). Supervisor stating I activated @10.26am which is a lie or their system error. Requested for refund & cancellation were they had cancelled but no refund. Worst service provider ever.

Last used the sim on 8th August 2015 after that now now when i inserted the sim no network. So I request you to kindly check it throughly. The number is [protected] ...
And pls let me know on this number [protected] Shaheryar :) .
Email : [protected]@gmail.com

I activated data pack in my post paid number on 10th Feb. However, I was not able to connect to Internet due to issues at Aircel side, which I raised as a complaint and I have the complaint numbers with me. I was unable to access Internet until today-26th Feb, though I got a message saying these complaints are resolved on 23rd Feb. Today again I called customer care and they did something to get my connection up.

Two days back, I got the bill for last month and it includes the charges for data pack. Billing cycle is Jan 21st to Feb 20th. It means, I have to pay data charges for last month, though I got the service only on today.

My bill should be adjusted to exclude data pack charges for last month.

Also, very very poor customer care. They gave me four different numbers to call. One guy gave me Product Information number when asked for billing related queries. They do not have an option for billing in customer care. I am trying to raise this as a complaint for last 2 hours with no luck. Everyone redirects me to a different number. Very very cheap, worst behavior. I am really frustrated.

Aircel has been deducting money from my main balance for using 3G internet even though I have internet balance. Customer Care executives are highly inefficient and uncooperative. No solution has been provided. The problem has been continuing for a week.

Inspite of having unlimited internet pack active on my aircel number on auto renewal basis how come u guys deducted money in name of internet charges

Dear Customer, Details of your last two service requests are :
1.SR#
1.SR#1-[protected] of Type:Balance Enquiry is Closed and closure date is[protected]
2.SR# 1-[protected] of Type: Data Charging Query is Closed and closure date is[protected] of Type:{1} is {2} and closure date is {3}
2.SR#{4} of Type:{5} is {6} and closure date is {7}

U didnt refund me my 37 rs deducted on 25 feb at number [protected] and simply closed the case !! If I dont get my money back i will definitely file in consumer court and i mean it

Hello sir/madam,
From last 3 or 4 months, i am getting disturbing calls from [protected] number. My phone number is [protected]. The person holding this number does not how to behave and always talk sexual language.This number is really hampering my daily life. Kindly take care of this number.

My mobile no. Is [protected]. Yesterday I received a massage that video talkies 50 service was activitied and charge 35/- at my main balance. But I do not active this service.
I talk to aircel customers care no. 198. The customer care executive tell me that my balance will refund within 8 hr. But now spending 16 hr. I don't have refund any balance. And I can't contact the customer care no 198.
I requested to you please solved the problem as soon as possible.

My sim card was active from last 30 days, but my sim card is lost signal from last 7 days.
Kindly check and reply urgently., sim.no:([protected])

Aircel no-[protected]
i was charged 15 rupees for activation of some nyaas astrology on 23rd feb, 2016 without my permission...i didnt click on any random links...nor i activated the service my self...and for two days i have been charged about 60rs without any reason
its very frustrating this regular case of balance deduction

please look into this and refund my money

On 26/02/2016 at 00.50 hours I tried to recharge online Rs. 209 through Bill Desk gateway (Aircel Website ) balance was debited from my bank but recharge was unsuccessful and balance was not refunded . Please refund my balance . Also recommend what action can be taken against non refund of my balance ??

pls help
Deepcorni
[protected]@gmail.com

My rs 50 was cut by aircel, i had not subcribe but they still cut my money, i had informed tham that all vergulor side mustnot be activate any more, but they are cheating people. on 18feb my money was cut when i phone i can get the customer line they show bussy for half hour but still they do not call, when we call customer care they dont pickup the phone are busy, for long time.this company is not given good responce.cheating company

Yesterday I received a call from Aircel and I did not respond any key and they activated a ringtone on my number and detected 30 rs. Immediately I called to customer care where a lady said that I will get my money back within 24 hours. Till now did not get any money. O tried to contact with customer care again but they are not responding my call. It is a very big cheating. This company is cheater and fraud.

My name is Ravindra Senapathi, My Aircel Number : [protected], as have recharges with Rs.120 on 23/02/2016, Rs.120/- on 24th instant, but I have not received the balance to my account (i e my phone number) they are cheating me by not giving me proper service. Hence please do the needful.

Thanking you


yours faithfully

Mera nam Manas Paul, Mai Aircel k grahok hai, Mera Phone No.[protected].
25/02/2016 tharik 3.33p.m samay ka Mera balance Kat liya W.B Aircel Company.
2.00p.m bajese 4.00p.m bajtek mera exam k bajase mera mobile phone switch Off tha.. uske bat mobile on kiya, Usk bat mane 2 call krnek bat mane balance check krne pai mai ne dekha mera balance (15/-) kat liya,

Balance kat krnek bat mane customer care par call kiya tha.mane puche kis bajese mera balance kat liya, tho care se hamko bola mera no per VAS active hogiya, Us baje se mera balane cat krliya.

mai apne tarof se confirm hu k mai VAS active nahi kiya. Ku Ki VAS ki subidha Mujko jarurath nahi tha.Tho mane care par bola Mera balance muje bapas chahiya. customer care se ak request no diya (1-[protected]), or bola 8th hours k bat mera balance muje bapas mil jayegi.

Mera kehana hai ki mjko avi argent call krna hai. tho uske liya upoyukto Balance nahi hai, Mera toraf se 1k request hai mera balance muje avi mil jaye to mai Aircel company k bohot avare hungi..tho plz mera balance muje miljaye to bohot sukru gujer hogi...

Your Faithfully
Ap K Aircel Grahok
Manas Paul
Ph.No - [protected]
( E-mail - manaspaul.[protected]@gmail.com)