Aircel Complaints & Reviews

I have bought a new aircel sim yesterday bt im unable to activate it pl do fix this.
sim no-[protected]
mobile no-[protected]

Hai I am Moses
I am in aircel postpaid on past 4months. But i am not like a aircel Postpaid Service. So I Will Give A Postpaid Disconnect and Change To Prepaid form for more than 5times after 3months of sim purchase in Near by aircel store But That aircel aircel store is not responds to me they Will Cheat To Me. Please Take a action to them and help me to change Aircel prepaid otherwise We will Move on other networks

Regards
S Moses

I had 40 rs main account balance in my number [protected] but on 25 feb 00.02 am 37 rs was deducted in name of internet although i had an unlimited internet plan actiavted in my number with auto renewal .. please rfund my hard earned money asap and stop this non sense

Form past 3 and 4 days.
i am not getting calls instead of that i am getting miscalls message on my number.
this is happening from last 3 and 4 days...

I Have Submit My ID Proof On postpaid to Prepaid Change Connection. Till Now They are Not Raise the request from our side. 2months Gone They Will Lost My Given Proofs. And The aircel Postpaid store workers not give responts to me. Please Involve and help me to change Postpaid to Prepaid Connection

Sir
i am a customer of your company my mobile number is [protected]
sir i have already 3 complaints but if are no reponse to your company
i have 22/02/2016 Rs 225 recharger callrate [protected]@10 paise
but if are service not activiate .
sir i request please activate it.

Its happy that at lease we can tell our issues to someone.
I am using aircel sim card since 2 years, number is [protected]. Aircel will activate VAS packages without any intimation and deduct money(for example consider my today's billing details) . When I called customer care, they are not speaking english and I know little tamil, if ask to transfer the call they will not do so and when asked about this they are saying it will be activated automatically when you are browsing internet.Is that my fault...It happened again and again. this time i am raising complaint. And i am unable to reach their complaint number 198, always saying "busy with high call flow" at afternoon 2 PM.
Please provide solution.

I can call to Aircell Customer Helpline customer service executives received call I told our problems but no one helps me to solving the problem..
I'm trying again and seccond officer not co-operate with me and not any help.
I tell and not satisfied but officer cut the call without any help.
The Customer care executive officer of Aircell is not helping nature and not to be working properly and comnuction skill is very poor.

My Number is [protected].
I find it very difficult to use it as there is no proper Network Coverage near siruseri Chennai.
I tried connecting to customer care but in vain.Stopped using after many warnings.Now they have summed up all months bill and dropped a mail to pay.
What am i supposed to do now?
i dont want to get fooled by telecom people.
I cant use 3G and have been paying 3G bills
Assist me.


Thanks,
Dilil

Dear sir
I have aircel no [protected] using above 5 years . I lost my mobile phone at 13/2/2016 . I got a duplicate sim on 18/2/2016. It is working in up to 20/2/2016. So 21st I cantact a customer service. They told me u can contact where did u buy a duplicate simcard . so the sim dealers said to me it is change to idea network . so I asked them without my permission how to change? So please take the action and then bring my same mobile number

Hi,
I have a complaint against my Telecom service provider.
They were calling me from [protected] number from last two days. Today i receive the calls by think maybe its important call but it's an recorded system voice and is not understandable clearly. After that i hear a voice of pressing button but i didn't press any button and then from my account Rs.30/- deducted for music connect. I have already a smart phone and i never required a music subscription.
Please resolve my complaint, I want refund my money from Aircel and don't want any calls like that in future.

Thanks,
Rahul Jaitly
[protected]

I have an aircel tamil nadu sim . without me subscribing anything, often they deduct 30 rs saying that i subscribed something . if we try calling their customer care also most of the time no proper reply .even yesterday[23/02/2016] night they deducted 30rs saying that i subscribed some music, but i didn't subscribe anything .
kindly request the refund of deducted 30 rs
second issue is that as soon as data validity is over they deduct the mobile balance completely, without usage of data. this happened so many times .they are allowed to deduct balance after expiry of data balance, only when we use data . if data expires, within 10 or 15 mins they deduct 100 rs or how much balance you have, everything they take .
kindly tell them not to repeat this again.

Dear Sir,

I switch over airtel (Prepaid) to aircel (Postapaid) service recently, am not at all satisfied over all aircel service & customer support.

Maximum 15 days i used aircel service, i got a bad impression to aircel postpaid service as well as customer support.

REG: i called more then 25 times for 3G service not working on my SIM card and also i visited the AIRCEL Store (Mount Road) no one can resolve.

While call customer service 198 to log the compliant after IVR call getting disconnected.

Then i tried to call 1299 to cancel my postpaid connection, customer service people saying like, it is not possible as per our AIRCEL policy. Kindly use atleast 90 days so that we will accept the cancellation.

Note: Aircel Customer service people saying like, As per the TRAI Regulation at least you need to use 90 days. weather you are going to use are not
we will send the bill to your residence address.

Note: Customer service people saying like, As per the TRAI Regulation atleast you need to use 90 days.

Kindly help me to close the postpaid service.

Regards,
Silambarasan

Mobile No: [protected]

I recharged 449 .tat scheme for 350 talktime n 3 gp data . After recharging my balance 391 rs .after few min my bal 0 zero . I called customer care for refund . They saying u used data nu .who it is possible . Pls help to refunded .

Hello sir/mam
I have recharged 100 rs on 22nd feb 2016 and after that balance of rs 99 was deducted for vas on 22nd feb 2016 . After that i call coustomer care and they said me that balance will be refunded within 24 hr but it havent . As i am having coustomer executive call record of it will not refunded

Today i was charged 15 rupees for activation of some nyaas astrology without my permission...i didnt click on any random links...nor i activated the service my self...
please look into this and reffund my money

My No. is [protected], everyday I get a SMS (Your KOLSMS63 renewal has failed due to Insufficient balance. Please top up today for your KOLSMS63 to be sucessfully renewed to enjoy the service on your mobile).

I don't want to renew this service. So, kindly stop this "KOLSMS63" renewal service.

I have subscribe a service of dialer tone and company(Aircel) already deduct the money(rs.35) but still didn't give any service and didnot pick up the phone also please resolve my problem
as soon as possible
Thanks
Regards
Harish
[protected]

Yesterday my friend call in aircel call center for a query of amount deducting the boy who pick the phone has not told the name & start flirting with her & giving the no. & mis behaving with her . its not tolerable please do the needful if this is the way of talking with girls then i suggest every girl not to take aircel sim.

My data connection is not working from 4 days.i am trying to complain on 198 ..but there i am getting only response that there is heavy traffic at our center. continuously from 4 days there is heavy trafic so i am not able to talk with any of your customare care executive.help me as soon as possible or contact me at [protected] .