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Aircel Complaints & Reviews

2.8
Last updated Apr 15, 2024
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+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

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+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070

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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 251

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I
imranimi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nearby aircel postpaid store cheated to everyone

Address:624101

I Have Submit My ID Proof On postpaid to Prepaid Change Connection. Till Now They are Not Raise the request from our side. 2months Gone They Will Lost My Given Proofs. And The aircel Postpaid store workers not give responts to me. Please Involve and help me to change Postpaid to Prepaid Connection...
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I
irfan786
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Call rate activate please

Address:Budgam, Jammu and Kashmir, 191111

Sir
i am a customer of your company my mobile number is [protected]
sir i have already 3 complaints but if are no reponse to your company
i have 22/02/2016 Rs 225 recharger callrate [protected]@10 paise
but if are service not activiate .
sir i request please activate it....
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S
Subhani Mehboob
from Delhi, Delhi
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Activating vas without confirmation

Address:Chennai, Tamil Nadu, 600113

Its happy that at lease we can tell our issues to someone.
I am using aircel sim card since 2 years, number is [protected]. Aircel will activate VAS packages without any intimation and deduct money(for example consider my today's billing details) . When I called customer care, they are not speaking english and I know little tamil, if ask to transfer the call they will not do so and when asked about this they are saying it will be...
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G
Gaurav Keshri
from Gurgaon, Haryana
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Customer care executive

Address:Varanasi, Uttar Pradesh, 221005

I can call to Aircell Customer Helpline customer service executives received call I told our problems but no one helps me to solving the problem..
I'm trying again and seccond officer not co-operate with me and not any help.
I tell and not satisfied but officer cut the call without any help.
The Customer care executive officer of Aircell is not helping nature and not to be working properly and comnuction skill is very...
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D
Dilil
from Chennai, Tamil Nadu
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No network/no proper customer care office

Address:603103
Website:www.aircel.com

My Number is [protected].
I find it very difficult to use it as there is no proper Network Coverage near siruseri Chennai.
I tried connecting to customer care but in vain.Stopped using after many warnings.Now they have summed up all months bill and dropped a mail to pay.
What am i supposed to do now?
i dont want to get fooled by telecom people.
I cant use 3G and have been paying 3G bills
Assist me.br...
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K
k.kandasamy
from Mangalore, Karnataka
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With out my permission to change my number aircel to idea

Address:636701

Dear sir
I have aircel no [protected] using above 5 years . I lost my mobile phone at 13/2/2016 . I got a duplicate sim on 18/2/2016. It is working in up to 20/2/2016. So 21st I cantact a customer service. They told me u can contact where did u buy a duplicate simcard . so the sim dealers said to me it is change to idea network . so I asked them without my permission how to change? So please take the action and then bring my same mobile...
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rahul83
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct charges

Address:Kota, Rajasthan, 324001

Hi,
I have a complaint against my Telecom service provider.
They were calling me from [protected] number from last two days. Today i receive the calls by think maybe its important call but it's an recorded system voice and is not understandable clearly. After that i hear a voice of pressing button but i didn't press any button and then from my account Rs.30/- deducted for music connect. I have already a smart phone and i...
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U
uma.c
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra money deduction

Address:636809
Website:aircel.in

I have an aircel tamil nadu sim . without me subscribing anything, often they deduct 30 rs saying that i subscribed something . if we try calling their customer care also most of the time no proper reply .even yesterday[23/02/2016] night they deducted 30rs saying that i subscribed some music, but i didn't subscribe anything .
kindly request the refund of deducted 30 rs
second issue is that as soon as data validity is over they...
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S
simbu.rishi
from Bengaluru, Karnataka
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Aircel postpaid connection cancellation request

Address:Chennai, Tamil Nadu, 600021
Website:aircel

Dear Sir,

I switch over airtel (Prepaid) to aircel (Postapaid) service recently, am not at all satisfied over all aircel service & customer support.

Maximum 15 days i used aircel service, i got a bad impression to aircel postpaid service as well as customer support.

REG: i called more then 25 times for 3G service not working on my SIM card and also i visited the AIRCEL Store (Mount Road) no one...
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A
Aravind MV
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

391 has be detected by aircel. My mob no 9841302185

Address:Chennai, Tamil Nadu, 600072

I recharged 449 .tat scheme for 350 talktime n 3 gp data . After recharging my balance 391 rs .after few min my bal 0 zero . I called customer care for refund . They saying u used data nu .who it is possible . Pls help to refunded ....
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K
k.sourav1366
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction for fake activation of vas

Hello sir/mam
I have recharged 100 rs on 22nd feb 2016 and after that balance of rs 99 was deducted for vas on 22nd feb 2016 . After that i call coustomer care and they said me that balance will be refunded within 24 hr but it havent . As i am having coustomer executive call record of it will not refunded...
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V
vivek.vvk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted service activation and balance deduction

Address:Bardhaman, West Bengal, 713209

Today i was charged 15 rupees for activation of some nyaas astrology without my permission...i didnt click on any random links...nor i activated the service my self...
please look into this and reffund my money...
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A
Avi Ray
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop renewal kolsms63

Address:Kolkata, West Bengal, 700049

My No. is [protected], everyday I get a SMS (Your KOLSMS63 renewal has failed due to Insufficient balance. Please top up today for your KOLSMS63 to be sucessfully renewed to enjoy the service on your mobile).

I don't want to renew this service. So, kindly stop this "KOLSMS63" renewal service....
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H
harish lawania
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:121006

I have subscribe a service of dialer tone and company(Aircel) already deduct the money(rs.35) but still didn't give any service and didnot pick up the phone also please resolve my problem
as soon as possible
Thanks
Regards
Harish
[protected]...
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G
gaurav singh 12
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaving with girl

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.aircel.com

Yesterday my friend call in aircel call center for a query of amount deducting the boy who pick the phone has not told the name & start flirting with her & giving the no. & mis behaving with her . its not tolerable please do the needful if this is the way of talking with girls then i suggest every girl not to take aircel sim....
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M
Manisha08
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data connection is not working

Address:Howrah, West Bengal, 91

My data connection is not working from 4 days.i am trying to complain on 198 ..but there i am getting only response that there is heavy traffic at our center. continuously from 4 days there is heavy trafic so i am not able to talk with any of your customare care executive.help me as soon as possible or contact me at [protected] ....
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A
abhisheksingh2891
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balanced detection

Address:122002
Website:www.aircel.com

They detect daily 2 rupees from my account without any service activated on my no. When I complying about that to customercare every time they said our server is not working properly.They can't help me.Plz do something in this matter and make refund of my detected money....
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S
sukram choudhary
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about web recharge

Address:Hyderabad, Andhra Pradesh, 500045
Website:www.consumercomplaints.in

Hello i am sukharam today (date[protected] i have recharged with Rs. 53/-,
which is rate cutter plan for a month (1p/2sec) but it was not like that with this recharge i got Rs. 37/- as main balance
trs.no is APR[protected],

I did another rechage with Rs 60/- ( it is showing on web site recharge with 60/- Rs and get 58 Rs main balance but i got zero balance,
when i called customer care they are...
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R
Ritobina
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsubscribe video talkies and deactivate music connect

Address:Kolkata, West Bengal, 700028
Website:aircel.com

Dear sir,
I m complaining prior to the fact that your company has automatically activated music connect (2/2/16) which reduced my balance by rs 50 and now video talkies (21/2/16) have been subscribed in my phone . It would be very helpful if please stop /unsubscribe/deactivate this . My no is [protected]...
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A
anandsekar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating on recharge terms by aircel tamilnadu

Address:620006
Website:www.aircel.com

Sir, Using this Aircel App, I had recharged RC 109 under "circle offers" for my mobile number xxxxxxx445. As per information given in Aircel App, RC 109 gives 109 talk time + 109 mb data with 3 day validity + 109 a2a minutes free with 30 days validity.
After recharge, I got message that RRs. 109 Talktime valid for 21days only and no A2A minutes. It's nothing but totally Cheating a customer.
I got screen shot of app and lodged...
+1 photos
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