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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel reviews & complaints page 258

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N
nitinchdry
from Mumbai, Maharashtra
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Extra data not credited

Address:Mahbubnagar, Andhra Pradesh, 509216
Website:www.aircel.com

I am Nitin kumar, subscriber of aircel mobile no. [protected], Andhra pradesh circle, would like to bring the following for your kind judgment and action. On 30th jan. I recarge for INR 24 on my aircel number, there was a 125 + 375 MB extra data offer ( extra data in 24 hour ). But that 375 MB data not received till 3nd feb, i called at aircel customer care 3 times, or they are repeatedly saying there is a technical problem your data will...
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R
Ravi Vijayaraghavan
from Bengaluru, Karnataka
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Threatening calls from aircel team

Address:560016
Website:aircel.com

I had requested aircel to cancel my postpaid connection in first week October. The aircel custoemr care person had not given me an ID at that point. He said that call back will be happening in 2 days. I had paid all my bills due and request them to against the five or six days I need to be charged from my deposit and refund me the remaining amount. My plan was dongle 699 plan. I stopped using the aircel connection before requesting cancellation....
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A
Asootosh Agrawal
from Mumbai, Maharashtra
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Overcharging

Address:560028
Website:www.aircel.com

It's been a problem since 20 days... I am being over charged daily for the 1st call that I make to a local no. Repeated complaints have brought no relief. Despite solving the issue they have started charging me at an even more higher rate. It charged me about 13 Rs and some paise for about 700+ seconds. Even after making complaints to the appellate authority no action were taken. I have recharged for a rate cutter of 89 rs under which I shud...
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J
Jagrit Kumar
from Udaipur, Rajasthan
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Subscription

Address:Chandigarh, Punjab
Website:160055

Hi,

My Aircel No: [protected]

I am really facing big issue with pocket internet and other internet subscribe features from Aircel. It is automatically getting activated whenever I browse some other website. If I try to call the customer care, they have block me and I am not getting connect to the customer care person. Even I am not able to recharge my mobile. If I recharge, aircel takes the money without my permission....
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K
kireanupam
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STORE 99 Activated and balance deducted

Address:700124

Hello, this is Anupam Das, Aircel mobile number [protected]. STORE 99 has been activated in my number and I was unable to deactivate the service by sending SMS to 155223 STOP to deactivate the service, as it showed 'There is no VAS activated in your number'. Thats why I have complained here in this portal on 20 Jan 2016 and got a reply on 21 Jan 2016 stating that the service will be deactivated. But the service was still active and my 57 RS/-...
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S
sushant29280
from Pattukkottai, Tamil Nadu
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My last complaint not solved yet.

Address:Ramanathapuram, Tamil Nadu, 623409

My issue has not been solved. Who will refund my money of rs 101. U told recharge has done but I didn't get. Either u r fraud or u do intentionally to disturb the customers. Refund my money. Don ask for details again. U chk mails.
Sushant
[protected]...
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T
talhasiddiqui2000
from Delhi, Delhi
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Balance deduction from 7844070746

Address:Lucknow, Uttar Pradesh, 226003
Website:aircel.com

Hello my mobile number is [protected].Aircel has deducted Rs 60 from my account.And the reason given by aircel customer care executive was that i have used internet..I donot know how can this magic happen in nokia 1100.It does not have GPRS even.So please credit my balance or I will go to comsumer for this. When I again called them they are just keeping my call hold or asking me to call later...
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S
Samee Khan Jazz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge of 194 rs. 30000 sec

Address:Thane, Maharashtra, 401107
Website:www.aircel.com

I had done a recharge of 194Rs. And did not got a penny into my phone i am outside now where i need to make an urgent call and i was having only 200rs cash in my wallet not after doing a recharge. There is only 6 rs. Left, there is no ATM nearby i follow up with you customer service as well the answer which i got was you have to wait for 3 hrs. Plz help...
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G
ganeshan kannaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel subscription

Address:560025
Website:www.aircel.com

Hi,

My Aircel No: [protected]

I am really facing big issue with pocket internet and other internet subscribe features from Aircel. It is automatically getting activated whenever I browse some other website. If I try to call the customer care, they have block me and I am not getting connect to the customer care person. Even I am not able to recharge my mobile. If I recharge, aircel takes the money without my permission....
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M
manme46
from Allahabad, Uttar Pradesh
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Unreasonable balance deduction from mobile

Unreasonable balance deduction of aprox 90 Rs. without receiveing any msg from your side. before 2 days. trying to get in touch with you from 3 days, but as usual you guys are unavailable. Kindly get it solved as soon as possible....
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A
akshay kabra
from Vijayawada, Andhra Pradesh
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Internet setting not getting

Address:Hyderabad, Andhra Pradesh, 500064

Gone to aircel express they are not responding they are telling come tommororw daily we are going same do me some favour...
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S
somnath majee
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Balance deducted to nil for no reasons

Address:Chennai, Tamil Nadu, 831013
Website:www.aircel.com

I recharged my aircel no [protected] with rs 60 in the morning of 30/01/2016. At night when i was calling my friend the balance was nil for no reason. The customer care call never connects saying executives are busy. What should i do. Looks like a pre planned fraud. Never expected such thing from aircel. Please do take necessary action...
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V
venkateshadi
from Bengaluru, Karnataka
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Ftt issue

Address:Bangalore, Karnataka, 560018
Website:www.aircel.co.in

Sir

Today one message comes to my device Rs 61=66 TT

I went to retail shop Rs 61 easy recharge and then after only Rs 61 tt comes to my mobile no. Where is extra Rs 5/-. Kindly add Rs 5.

I am taken proof as a screen shots.

thankx

Vasanth Kumar
[protected]...
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H
hemantjsk
from New Delhi, Delhi
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Call history required

Address:New Delhi, Delhi, 110044
Website:www.aircel.com

i want the complete call history details of last month of my aircel prepaid no [protected].
Please mail the call details for the past two months to my email id: [protected]@gmail.com...
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Address:Bangalore, Karnataka

On 30th dec, I noticed that approximately 100 Rs talktime was vanished from my Aircel mobile account (Karnataka zone) . I called to the customer care to complain and was told that it was deducted for some subscription which I have never opted for . So I asked for refund and deactivation .

Later in my sms inbox, I noticed a sms saying :
Thank you for your request to subscribe to STORE 99 . To complete your subscription...
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Address:600032

Hello,

I am writing this after speaking with various customer care executives from Aircel.


The response they gave me is ridiculous.

I raised a complaint on 23rd Jan 2016 and the executive told me that I will be refunded on 27th Jan. But I have not received the refund.

So I called customer care again, the executive told that there is a network issue at their end and he asked...
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V
Venkatesan ram
from Chennai, Tamil Nadu
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Web based self care and account management

Address:Chennai, Tamil Nadu, 600042
Website:aircel.co.in

Sir I am from Chennai region. I have been using Aircel cellular services. I have 3 such mobile connections from Aircel. Few years back, I created my profile and used to login to the aircel.co.in to look at my bills, pay bills, request services etc. In the past 1 year, the web site does not function properly and I am not able to login to my account at all. I tried with browsers like IE and Chrome, the message I get is that the web site does...
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S
Subodth
from Chennai, Tamil Nadu
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Balance discrepancy

Address:Chennai, Tamil Nadu, 6000112
Website:www.aircel.com

On Jan 15th. I recharged for Rs. 279 and I got Rs. 149 balance and 2 gb data in my account. After using web for few hours, my balance was totally washed out and some data was too deducted. Asked customer care about it they said that I was having double data pack so Wat i was charged they stated. This inst logical at all. This is insane. As my data was about to end I recharged for another time and was using it. Then I escalated this issue,...
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Swaminathan Kandaswamy
from Mumbai, Maharashtra
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Non activation on micro sim on my cell n. 7358889071

Address:600 115
Website:aircel.com

My cell number is [protected]. network is Aircell.
i have applied and got new micro sim on 25.01.2016. still it was not activated. i am in a service industry. so suffering lot. please take immediate step to resolve itz...
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Address:New Delhi, Delhi, 110025
Website:aircel.com

I had a Delhi Aircel number [protected] which I am not using from last 4 months.
Now its showing invalid sim.
How can I get a new sim with same number....
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