Aircel Complaints & Reviews

Today my prepaid account is debited unnecessarily...i want the reason about deduction...this is not first time...aircel should stop these type of deductions...pls refund my deducted money back to my prepaid account...THANK YOU...

Mere a/c me kal 1 bje 23 rs. The and ab rs. 3 show ho the hai jabki maine mera phone kal use nai kiya hai. Mere no. Dailer tune activate hua that jiske karn mera balance due gya hai jisko main deactivate kar chuki hu. Ab muje mera rs. 20 ka balance vapis chaiye.

I have cancelled my Aircel broadband connection by last September itself. I had directly gone to the showroom(Velachery), paid the outstanding amount and raised a request to cancel my number. But they have processed the request only by November. So my number got cancelled by November itself. But still I'm getting calls from your service, asking me to pay the due amount. The sad part is I didn't receive any official bill to my registered email account. However asking me to pay for it. Also received some notification saying, Aircel has filed a consumer case against me for not paying their due amount. What does it mean? To avoid further such calls, I have paid the amount that they have mentioned. Why Aircel is doing such crazy things to their customer.

Aircel Ref No:1-[protected] I am Aircel post paid customer (Mobile No [protected]) for more than 5 years. All these years I am regular in paying my bill. Credit limit for my number is Rs 4500. My last month bill was Rs 1165, which I paid before the due date. I went to karnataka on 25th December and came back to Chennai on 30th December. When I was in Bijapur, karnataka my phone got connected with Tata docomo 3G network and I used near 1.7 GB data in 3G network. In my account 3G bundle is already activated. Every month I pay extra for that. Once I cross my limit I get a warning message from aircel and after that my connection become slower. On 28th December, I went to Bangalore and noticed that my phone was unable to connect with any network. I am a Chief doctor of Chettinad Medical college, I got shocked because I routinely receive hospital and patient calls since I am in essential service. Some how I manged my calls with maximum difficulties. I thought it's some roaming network issue and it will be solved once I reach chennai also I was not able call customer care from my number. 30 th December I reached Chennai I got connected with the network but when I made out going calls I got a message that my outgoing calls are barred. Immediately on the same day I called Aircel customer care after explaining the issue the customer service executive told me a shocking news that I need to pay Rs 19000 than only my connection will be activated. I got mentally wounded by that reply since I am a good customer. I asked him to connect me to higher authorities then he connected me to Mr.Ponraj after explaining everything to him, he made me wait for one hour and finally told me that I used data in 2G that's why I got such a bill. First of all I was not aware of this issue second I used only 3G network, I told him that and also agreed that I am ready to pay whatever is my credit limit and asked him to activate my account immediately, he asked me to wait till 5th Jan ie 8 days with out using my number, then only he can sort out this issue. I was waiting with all difficulties and with great displeasure till that time, and called on 5th again to Aircel customer care. This time Ms.Fathima attended my call, she didn't give connection to Mr.ponraj, After explaining everything she finally asked me to wait till 8th Jan to solve my issue. When I contacted 8th Jan, today she told that she can't do anything in this issue and asked me to mail to [protected]@aircel.co.in Because of this I am being insulted mentally by Aircel people as well my work and patient care also affected a lot. I don't even have ISD facility in my mobile for this extraordinary charge. My questions are 1.In my account already 3G pack is active and I used only 3G why they are blamming me that I used 2G? 2.Why I didn't get any warning message regarding my quota? 3.If I crossed my limit why they didn't disconnect my connection when I crossed my credit limit? 4.Why they are not very transparent about the roaming charges? 5.When there is a credit limit if at all any mistake done by the customer you can charge that but how you expect a customer to pay this enormous amount? 6.When I was in Bijapur, Karnataka I bought 600MB roaming 3G data in my Airtel mobile number which was only Rs 102 that means, for 1800 MB data the normal charge is Rs 306 but for that why they are charging me Rs 19, 000 plus. The place where I am staying is SIPCOT siruseri, L and T Eden park, here Aircel network is not at all availble so, when I reach my home I get all my calls in only in call Transferred Airtel number. Since I am working in Chettinad Medical college, they are preferred network and our closed user group network that's why I am using their connection without any complaints. Sometimes when the electricity goes down in our institution their connection will not work. At least one to two days in a month we don't get Aircel network in our hospital. Had so much difficulties earlier, I was tolerating but this is a very big issue. I don't have any other go other than approaching this issue legally and want to make a severe complaint in consumer forum as well as in Telecom Regulatory Authority of India. Now they totally disconnected my incoming also. For the past 23 days I am suffering a lot.

Hello sir/madam, I have recharged my mobile mrp 300/- Txn No.APR[protected] but TT = 0 INR, New balance 11.02 INR(old balance in my mobile), P.F+262.01 INR, S.Tax 37.99 INR. where is my full balance? what is P.F, actually while i'am recharing it shows that recharing 300/- talk time will be 360. But that balance i did not get, kindly rectify issue and credit my main balance in mobile acount. thanking you. [protected].

Dear sir/mam Today your executive call me and asking my bank detail way asking my bank detail your executive Mobaile No.[protected]

Aircel is a very bad network provider company of whole india. Its internet network sucks every time and they are not giving any responce after submiting so many complaints... i want to submit this complaint because aircel is able for this action. Plz sue them and charge them with heavy penalty. Thankyou

Hi, My mobile no is [protected] and on 14th Jan, Company has deducted around 144Rs displaying the message as date exceeded for data pack. I tried contacting customer care and they said they deducted because I didn't convert the sim to 3g. Kindly help

Helo sir my name is shaikh Najeeb live in Aurangabad Maharashtra 431001 Sir my mobile shop is rashid pura niyar i kon hospital sir your aircel salsman mr Zuber is very un responsebal parsan i get aircel Lapu card [protected] but today completed 1.5 month get tha card but card is not activated and mr zuber not pickup my phone plz help and gaid mi My Altarnet No:-[protected]

From last one month all the aircel customers from Dhanbad, Jharkhand ( Specially the students of Indian School of Mines) are having slow internet issue. Even if we enable 3G the speed is almost 0 kb/sec. Please try to fix the problem as soon as possible otherwise we will be forced to change our network provider.

On 16 i recharged 167 ( 2g 2gb unlimited data) . My net is not working and whenever i try to use net my balance is used .please help me. this is the 2 nd time i am facing this type of problem . I am pretty motivated this time to lodge a consumer complaint.

Hi Sir, I want the complete call history details of my aircel prepaid numbers. [protected], [protected], [protected]. Please mail the call details for the past two months to my email id: [protected]@gmail.com

Aircel netwrok company is worst and worst service provider. When i call in customer care center at 198 then they will not provide me peppery solution of my problem and cut the call after some time to say I am not hearing you. Its totally bigger of aircel company owners

I had remitted a sum of Rs. 109/- for topup on 6.1.16 in r/o No [protected] on 6.1.16 - SBI Bangalore internetbanking & Rs. 109/- on 8.1.16 vide ESBI [protected] IGOBGOOPG 2 & [protected]IGOBGOOKBBS3 but till date amount not credited back to my account or talk time increased to that value.

Please looked into the my various service requests. Aircel always closed SR without intimation to the consumer. I advised not to brought Aircel number. Associating with Aircel means for Harassment only.

My number is [protected] I have recharge to my number rs 31 pack on[protected] but my pack is not active I will inform to my customers care but customers care not proper responce aircel is no is wost and cheating network

Sir, I lost my cell phone along with the Aircel sim card. This to inform you regarding the same to avoid any misuse of the sim. My number is [protected]. I am requesting you to please block my sim card or restrict the outgoing calls. My alternative number is [protected]. Thanking you.

Respected sir My name is Nagendra Singh and my aircel mobile number is [protected]. Today at 7:30 am i received a massage from DD - AIRCEL It was like thanks for subscribing jyotish shastra. But i didnt do so. Thats why i am not recharging my account over rs 10. Kindly do something hopeful and needful.

[protected] is my no. and this is my 2nd complaint regarding my balance deduction. You haven't solved my first complaint and now you have deducted my 5 rs again by starting vas service automatically so. I want my all balance back. Thank you for cooperation.

I'm take a new Aircel prepaid connection in Andhrapradesh my mobile number is [protected]and I'm not make a call the company cuting my balance Rs.35/- I'm asking the customer care they are no respond unnessary answers they tellig please take my compliant and sallow my problem and puniss the Aircel company sir