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Aircel Complaints & Reviews

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Updated: Aug 8, 2025

Complaints 10588

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Address: Bangalore, Karnataka, 91

My Mobile Number is [protected]. Aircel Guys deducted 30Rs from Balance without any information. One customer call came even though i dismiss the call. Please deactivate if any services is activated

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 16, 2016

Verified Support

Dear [protected]@123,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

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Address: Chennai, Tamil Nadu, 600060

Worst customer care & not even able to give correct solution for my complaint i had been following with them for 4 days stating that internet not working for my mobile.after 4 days they have raised SR and without getting feedback from my side and without solving the issue they have sent a msg that issue has resolved. sr no:1-[protected]

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 16, 2016

Verified Support

Hi vinoth2626,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: Lucknow, Uttar Pradesh, 226017

My account balance has been charged continuously for the aircel service which I never subscribed for. there are unnecessary dating tips subscription confirmation messages in inbox and as screen popups that disturbs a lot.

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 16, 2016

Verified Support

Dear sonu saxena saxena,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:

Warm Regards,
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Jan 23, 2016

Verified Support

Hi sonu saxena saxena,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Chennai, Tamil Nadu, 600072

Website: www.aircel.com

My account balance has been charged continuously for the aircel service which I never subscribed for. I'm facing this issue for 4th time and no proper permanent soluton given so far. Now They ve taken Rs 50 from my account and need immediate repayment on this issue. I'm mentally tired on logging complaint on same issue repeatedly.

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 16, 2016

Verified Support

Dear Angel Julian,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Jan 23, 2016

Verified Support

Hi Angel Julian,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Hyderabad, Andhra Pradesh, 500072

Hi, I got an recharge offer from Aircel regarding additional validity and data for PI24 pack from DD600005. Instantly i activated. but as committed they have not credit additional data due to which i lost some money for using the data. I have given a complaint regarding this to customer care and Complaint number is 1-[protected]. They said that it will solve by 12th jab. But so far it is not solved and after that i tried to call to the customer care, but it is always saying due to heavy traffic we are unable to connect. Plz take some action on them.

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Hi anil reddy m,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: Prakasam, Andhra Pradesh, 523155

Website: Aircel.com

I'm an Aircel mobile user in Andhrapradesh, My mobile number is [protected] if that company provided incoming calls free in 5 south states so I'm going to Chennai and receiving incoming calls if the Aircel company charged Rs 0.45 pisa every call, I'm asking that company they was no response please take my complint sallow my problem

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Hi kiranpendem,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: Ganjam, Odisha, 760004

I am from Brahmapur Today my aircel has deducted rs99 for subcribing model video club but i has not subcribed any model video club And when i called customer care they told they will unsubscribe and refund balance but they only unsubcribed that service not refunded balance

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Hi siva.kumar1996,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Jan 21, 2016

Verified Support

Hi siva.kumar1996,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Lucknow, Uttar Pradesh

My name is Abhishek and my mobile no. is [protected].I don't no how my 3 rs have been deducted today for video talkies and also Aircel deals is also subscribed. Also some day back Rs10 had been deducted so kindly deactivate all that and refund my money.

+1 photos

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Hi abhishek chaurasia1996,

Thank you for reaching us at Social Care.

We have forwarded your complaint/query/request to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: 517501

I purchased postpaid connection and in before hand I informed store personnel that I may not available for verification of address as I will be moving to my job location which is J&K. So they adviced to take sim on someone who can be available so l took connection on my father's sister name who is resident of Tirupathi. They provided the sim and assured the connection will be activated in next 5 working days. The next day I moved to J&K the address. Verification was completed 10 days back and the customer care people informed that I have to be in home network for televerification which is not possible for next 5months the best part is the store team in Tirupathi now not responding to my calls So I'm struck with useless sim and not responding store personnel and useless customer care totally helpless The number provided was [protected]

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D

Dileep@7

Jan 14, 2016

Thank you very your response the problem is rectified, my sincere advice is the team that is placed in tirupati has to be more responsive
Thanking you

D

Dileep@7

Jan 14, 2016

Thank you for your response in activation of Aircel postpaid connection but the problem is as I mentioned I work for army most of the time I will be in roaming
While taking sim from Aircel store the person informed me that one India 299 pack will have no roaming charges along with that I will get 800mins which can be used for calls through out India even in roaming
Today after activation of the connection I contacted customer care and surprised to hear that the free mins are useless in roaming and we will be charged for incoming also
So I want to know few things in clear before using of sim
1. Now a days 4G is being established through out country still the sim issued to me is of 2G
2. Why is Aircel store in Tirupati is being so irresponsible in providing proper information before issue of sim
3. Why the Aircel store people so neglect about the problems faced by the customers and even not respond in time (It took 15 days for activation which could be done in three days)
4. I'm astronished to hear that there are no plans for roaming in Aircel in postpaid still we have to depend on add on packs
So I hope that you look into the matter and do the needful, will be waiting for a positive reply with regards to roaming pack
Thanking you
With regards
Dileep D

Aircel Customer Care

from Mumbai, Maharashtra

Jan 18, 2016

Verified Support

Hi [protected]@7,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: Satara, Maharashtra, 415002

Dear Sir / madam As per your conserved my network relatated complaint was solve but it's now a fact. The problem is remains same. So my complaint id is 1-[protected]. So give the perfect solution. Don''t make fake promises. Thank you

Aircel customer support has been notified about the posted complaint.

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S

Satyam sunny

from Bengaluru, Karnataka

Jan 14, 2016

There is no network of in my location...kindly enhance your signal.My aircelAircelaircelr is [protected] presently my no. is in roaming.My present address is Gail Vihar colony, Dibiyapur District-Auraiya Uttar Pradesh, Pin-206244.kindly help me.

Aircel Customer Care

from Mumbai, Maharashtra

Jan 18, 2016

Verified Support

Dear Satyam sunny,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Signal Bars:
Alternate No.:
Indoor / Outdoor/ Basement/ Any particular time interval or through the day
Duration since facing issue:

Warm Regards,
Aircel Social Care Team

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Address: Lucknow, Uttar Pradesh

From last two months aircel activate stupid vas sevices like fun tv, juiceup etc which i have not subscribed and they charge 35or 25 rs . when i call customer care they simlpy say if you have any problem you can port your number we cant do anything.they have deducted more then 300 rs in past 3 months.once they refunded 35 rs and very next day they again activated vas sevice and deduct whole balance.this is enough these people unethically and illegaly deducting balance.pls stop all this.

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Hi taurus121,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Jan 21, 2016

Verified Support

Hi taurus121,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Lohardaga, Jharkhand, 835320

My sim has been misplaced and i am unable to find it.so plz close this sim. Name-sangita kindo Do/of-sahadeo kindo Vill-adarsh nagar juria P.o-juria lohardaga Pin-835302

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Anil milan,

Kindly share the following information to confirm customer identity:

Last recharge amount:
Date of Birth:

Address:

Regards
Aircel Social Care Team

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Address: Bardhaman, West Bengal, 713213

Website: aircel.com

I have joined in a new job at Assam. My sim was taken from West Bengal reliance company. However I have converted it to aircel using MNP in West Bengal circle on 24.12.2015. Now it is very much surprising to me that there is no any tariff by which all incoming call will be free.For your information I have recharged 29 rs and availed only 50 mins incoming free. But in Assam circle aircel sim full incoming tariff is available. Now I want to complaint that provide me full incoming facility otherwise by any means convert my sim to other company because they can give me the required facility. My phone no is [protected].

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Hi Ujjal12,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: Chennai, Tamil Nadu, 600053

Website: www.aircel.co.in

Hi, I am shaine from chennai. This is to inform you that my talk time have deducted by activating MPLAYBOY pack.. I have raised a complaint calling 198 and they agreed to it and given a docket no 1-[protected]. They mentioned that you will get the refund by 12th Jan 8pm. On 12th I got a message mentioning your complaint has been resolved. But I havent get my talktime back. Kindly do the needful...

Aircel customer support has been notified about the posted complaint.

Jan 12, 2016

Updated by shainepeter This is for my number [protected]...

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S

shainepeter

from Chennai, Tamil Nadu

Jan 19, 2016

Again they have deducted 35 for same service. Can someone check on this..

Aircel Customer Care

from Mumbai, Maharashtra

Jan 30, 2016

Verified Support

Hi shainepeter,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times...

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: Chennai, Tamil Nadu, 603203

Website: google

Yesterday, my special account balance 75 rupees has been deducted. i called to customer care but he told me that you called me after 4 hours because i am unable to check ur account balance. but i have called many times .they have not responed to me and customer call is always show busy and unreachabe. my aircel number is [protected]. please help me . so, i should be obliged for you

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 13, 2016

Verified Support

Dear shaileshsrm,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

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Address: 500061

Dear Sir, I have lost my mobile along with the AIRCEL sim card registered on the person V.RAVI. Please block the out going & incoming calls from the below mentioned number so that it cannot be used by unknown person. Please do this as soon as possible. Number: [protected] Thank You,

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 13, 2016

Verified Support

Dear vravi varada,

Kindly share the following information to confirm your identity:

Last recharge amount:
Date of Birth:

Address:

Regards
Aircel Social Care Team

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Address: 737136

I would very seriously like to request Aircel to deactivate the subscription of Fun TV from my number [protected](West Bengal Circle) which has cost me Rs. 35 after my latest recharge of Rs 60 and another Rs. 35 during my previous recharge. Please take early action from your side.

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 13, 2016

Verified Support

Hi virajlmg,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Address: New Delhi, Delhi, 201301

On 08/01 14:27 I received a message from aircel telling that I had subscribed to video galleries and I have been charged 25 rs for that. I never activated any services on my mobile. i called customer care where they said that you have activated it using internet but what the reality is that I never activated any service to aircel from internet . I further questioned him to tell me the site from where it was activated. He told me that site couldn't be mentioned. I believe this company has betrayed me.

+1 photos

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 13, 2016

Verified Support

Hi gau0512,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Jan 20, 2016

Verified Support

Hi gau0512,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Hyderabad, Andhra Pradesh, 500089

Website: www.aircel.com

I was charged rs.35 for weekly video store which I have never heard about it before. Similar to this has happened to me in the past few months. First there was a message stating 'Thank you choosing some services & to activate it press the below link'. I have deleted the message. In the next message I got you have been charged rs.35 for subscribing weekly video store.

+1 photos

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 13, 2016

Verified Support

Hi Arul Murugan R,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Jan 20, 2016

Verified Support

Hi Arul Murugan R,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

A

Arul Murugan R

from Nellore, Andhra Pradesh

Feb 3, 2016

No the issue has not been resolved. But deducting money just continues... But thanks for the email address. I have mailed them regarding the previous issue and todays one with the screen shots. Pls find the below the screen shots attached for your reference. Kindly please help me stop unsubscribed VAS services and also help me in getting the money back.

Looking forward to see some action taken to solve the issue and refund the money back.

Charged for subscription that I didn't activate - Comment #2304556 - Image #0

Charged for subscription that I didn't activate - Comment #2304556 - Image #1

Charged for subscription that I didn't activate - Comment #2304556 - Image #2

A

Arul Murugan R

from Nellore, Andhra Pradesh

Feb 10, 2016

After I posted a complaint here on Feb 3rd.. once again i was charged 35rs. I have sent the mail to [protected]@aircel.co.in & received an acknowledgement on 3rd Feb stating that I would receive a response by 9th Feb. But I didnt receive the response and charged again rs.35. Proof is attached here. Will you be able take any action?? or this is continue forever...

Charged for subscription that I didn't activate - Comment #2308937 - Image #0

Charged for subscription that I didn't activate - Comment #2308937 - Image #1

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Address: Kanpur, Uttar Pradesh, 208001

Website: not known

On my no [protected] Aircel wd out my demons n consnt gave real play srvs n deducted money for its renewal n also asking for 180/-due wethr I didn't use this srvs

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Aircel Customer Care

from Mumbai, Maharashtra

Jan 13, 2016

Verified Support

Dear ashwini dixit,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:

Warm Regards,
Aircel Social Care Team

A

ashwini dixit

from Shimoga, Karnataka

Jan 15, 2016

Today again I have given intimation of starting of new VAS though I hv not asked for n I don't want.pls stop this irritation

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