Aircel Complaints & Reviews

sir kya aapki company tower lagane ke liye 50000rs coustmer se late h ya aapke company ka naam le ker koi or ye kam ker raha h please help me sir

pse send me out going & incoming call details of aircel prepaid no-[protected] during the period from 01 june,2011 to 31 july, 2011 to my e mail- [protected]@hotmail.com

SIR I HAVE GET THE CONFIRMATION MSG ON 24/06/2011 THAT UR MNP HAS BEEN APPROVED AND ITS CONTINUE ON 25/6/2011 AT 22.00
BUT STILL NOW MY INCOMING CALL HAS NOT BEEN STARTED
FROM LAST ONE WEEK I CONTACT TO NODAL OFFICER BUT THEY ALSO NOT SOLVE THE PROBLEM
ON 1/8/2011 BETWEEN 10.00 TO 11.00 PM I TALK WITH THE SUPERVISOR AND HE ASSURE ME THAT UR PROBLEM IS SOLVED IN 24.00 HOURS
HE ALSO SAYS ME THAT UR MNP HAS BEEN DONE BUT UR NO HAS BEEN NOT UPLINED I SEND THE MAIL TO OUR TECHNICIAN TEAM FROM MY OFFICIAL MAIL ID
BUT THEY ALSO DON`T GAVE SERIOUS TO MY MATTER

YESTERDAY A CUSTOMER CARE EXECUTIVE FILLED THE COMPLAIN N SAYS ME TO WAIT FOR 36 HOURS

BUT IT IS TO LONG FOR WAIT...

TODAY WHEN I CONTACT TO CUSTOMER CARE EXECUTIVE TO TALK WITH SUPERVISOR THE EXECUTIVE NAME PINAL HAS NOT TRANSFER THE CALL AND WHEN I AM SAY FOR THE COMPLAIN AT CONSUMER COMPLAIN SHE SAYS ME OK. U MUST FILED THE COMPLAIN

MY NUMBER IS [protected]

Dear Sir,
As a custemer of your Aircel Company, I m requisting you to please
help me for getting call detail of my Aircel prepaid no. i.e.
[protected], as I am facing some personal problem.
I will provide you all necessary recuirement regarding this, if
needed. I will also pay if some charges applicable. please reply soon.

Dear sir/madam,
My aircel no [protected] was swapped and ported out to AIRTEL illegibly ON 14072011 and I want to know
1.on which date it was swapped,
2. what was the porting code,
3.from which IMEI NOHANDSET THIS CODE was generated,
4.from which SIM NO this porting code was generated
In this regard I contacted mrs Madhuchanda Nanda [protected] without any answer.
How a persaon is getting the swap and portable code without any legal document varification
kindly let me know over email [protected]@gmail.com
or ph no [protected],or else suitable legal suit will be initiated against the company management for such careless scenario. For ur information the same situation happened on 24092010

AKHTAR KHAN mo.no. [protected]

sim rinu
sir,
mera name AKTAR KHAN hai mera SIM card No, [protected] jo AIRCEL ka hai jo bina koi shuchna ke band kar diya gaya hai , hamne apne DOCOMENT bhi jama kara diye the par fir bhi sim card NO service bata raha hai . or mere doara AIRCEL consumer service center me kai baar COMPLAINT karne par bhi hamari samaseya ka samadhan nahi nikala gaya hai jis karan hame pareshani ka samna karna padh raha hai..
SO SIR ' plz help me
my contect no.
[protected]

im facing a huge problem with very poor network coverage of aircel in my ground floor since one month.my location is C5 bus stand,Srinagar main road,Garia station,Kolkata94.pls help me by solving my problem.though if i set my network by manually, im facing the same problem.my connection is from purulia.number is [protected]...........................thanks in advance.

From: "raj kum"<[protected]@rediffmail.com>
Sent: Thu, 28 Jul 2011 22:11:17
To: "nodalofficer.[protected]@aircel.co.in"<nodalofficer.[protected]@ai...⇄
Subject: Fw: Your Aircel Services.

Hi,

48 hours passed, you wont feel the agony and the inconvenience which i am going through, as i am the one who is sufering from it and not you.

Today, I took the pain of calling customer care, snce you did not responded to my email, by sending me a system generated email you think your work is done, and you have all the time in the world to solve my issue.


You can continue sending me your templates, till the time you have answers to my questions mentioned in trail
But hear me out, i am writing this mail to the operator for the last time, tomorrow when i'll be sending an email, this time it wont be the operator.


From: "Mumbai - Care(E)" <Care.[protected]@aircel.co.in>
Sent: Thu, 28 Jul 2011 21:50:53
To: <[protected]@rediffmail.com>
Subject: Your Aircel Services.

Dear Sir/Madam,




Thank you for writing to Aircel.




We wish to inform you that, we are still under the process of investigating the below mentioned concern and we shall revert to you shortly.




Best Regards




Care Team

Aircel.



PS: In case you require any further assistance, please



Ø Call 121 available only from your local Aircel mobile.

Ø Call at[protected] in case you are not using an Aircel Connection (not a toll free number).

Ø You can mail us at care.[protected]@aircel.co.in

Ø Fax us at[protected]


[protected] Original Message[protected]
From: [protected]@rediffmail.com
Received: 7/27/2011 11:52 PM
To: Mumbai - Care(E)
Subject: customer grievance :



I am having 2 connection - prepaid for your company, now i dont know whether i should be happy about it or in remorse.

My complaint is about the 2nd connection which i purchased 4 days back, outgoing services for the number got barred without any communication, i am still guessing why the number is barred, i thought there was some technical issue due to which i was not able to make call the entire day yesterday, but today morning when i again attempted an outgoing, call disconnected.

I visited your touch point( channel partner ) in mira road twice yesterday and today again, he assured my number will start by day end, the day is over, still i am not able to make call.


I still dont have the reason for barring my service, but i wont call up at the customer care. for a very simple reason. you set up a call centre for customers to raise their concern wth them and they with their sweet talks keep apologizing for the inconvenience caused by you to us till the time the issue is resolved or the customer goes out of the system.

I am not a customer who will be deceived by apologies and customer oriented statements.

Actions expected
Reasons of occurence
Actions taken ( also include unbarring of both the numbers )
Precautionary measure which will ascertain such mishap dont re-occur

Anticipate a revert before tomorrow 8PM, if dissappointed, this mail will go to the consumer forum & DOT.


Loyal customer
[protected]

Call Details

Dear sir/madam,

I want all out going calls and msgs list details of my Aircel number that is [protected]
from last two months. its very urgent and important for me. please sir/madam send the details of my number only on my email id that is [protected]@gmail.com

my name is Harshal and have taken the aircel postpaid card last one month , and without activating any of the vas services i have been charged Rs. 132.60 paise , so i m requsting you to deduct that charges or i am not going to pay the respected bill provided to me ,
so i hope so that the bill chrgs shud b deducted and then given to me else m nt going to pay the bill , if any complaints you can contact me on the no. [protected] ,
the bill should b reduced and then tell me to pay that bill ,
The last date to pay is given me 04/08/2011 , so if the bill is reduced in that time i will hapily pay that bill.....
thank you..........

My services got deactivated without notification, because the unbilled amount exceeded the credit limit of Rs 1000 in 12:00 night to 7:00am.

No explanations as to why and how this Rs 1000 got added

I am not going to tell much about the Aircel's pity GPRS speed, have a look at the screenshot and have a clear idea by yourself.

To The concerned person

I have an Aircel Number [protected] and also have iphone4GS regarding that i need the Micro chip. for that I request Mr. Ashok Kumar Channel Sales Manager- Dishnet Wireless Limited, 2nd Floor Kadiyan Comple, Sonipat Road, Rohtak- 124001having Mobile No. [protected] but so many days passed by there is no response from Mr. Ashok Kumar regarding Micro Sim.

is this is your service regarding a small request then how can u fulfil the persons so many request regarding nos, bills etc. etc.. i am very disappointed. tell me further step regarding that i should have taken

Regards:
Navin Gulati Advocate
[protected]

We had placed a Work Order on Dishnet Wireless Ltd on 22 Nov 2010 for a 2 MBPS MPLS/VPN to connect our factory at Barapani,Meghalaya and Office at Shillong,Meghalaya.The link was handed over to us in March 2011 and as per terms of contract we were only supposed to provide 2 routers to them which we did.Till date the link is not working.

The following amount is receivable by us :
1) Advance paid to Aircel for one qtr - Rs 60803
2) 2 nos MAIPU Router - Rs 30000
3) Idle salary to ERP Team for 4 months - Rs 120000
4) Delay in implementation of ERP - Rs 500000
TOTAL Rs 710803 (Rupees seven lakhs ten thousand eight hundred and three only)

Please do the needful and resolve our issue at an early date.

Please send the call details of my number ([protected]).

I recharged my aircel no [protected] online amt Rs.299 on aircel.com via city bank through my bank of india debit card.My bank reported me by sms about deduction Rs299 in f/o POS-AIRCL LTD-MUMBAI CI on[protected].But aircel reporting me of not having any transactions.Please suggest me what to do.

Sir I got information from news paper aircel,uninor mts company is in need of land for tower installations
three Mob.no.[protected],[protected],[protected]-Named vinay gupta, Arvind, to kabhi Rahul to kabhi priya ke name se utha te hai were given on these when i talked on these numbersthey told me to Deposited Rs.2150/-in the A/c No.[protected] at the name of SUNITA DEVI ,I Deposited to Rs.2150/- dt.11.06.2011,same account deposited for Rs.15000/-dt.18.06.2011,Same account deposited for Rs.8000/-dt.24.06.2011,same account Rs.2000/- deposited ,Rec.a letter from aircel company pvt.ltd.fir humne BANK se SUNITA DEVI KA Address Liya Hai Bo yah hai>.H.No.99,Juggi Khokha Patri Kamp, Shashi Garden ppg Delhi -19 ki Rahne Bali Hai,Telecom act 1972 after recieving this amount tower will be installed within 15 days Sir i want to know that above mentioned company is from aircel & account holder who is sir the person talking to me on behalf of company are Mr.vinay gupta,Rahul,Arvind,priya mob.no.given in Ist Time in this letter ,sir please guide me i will be thankful to you LEGAL CASE TO THE COMPANY AIRCEL INDIA PVT.LTD. MY Name Hariom Shnukla # 1220/E,Addarsh Nagar Naya Gaon Mohali Near Pgi Chandigarh-160103,Mob.[protected]

I gave a MNP request from Aircel (Mobile no. [protected]) to AIRTEL (CHENNAI Circle). Within 4 working days, i got a message from AIRTEL stating that Aircel has rejected my request due to mismatch of the Porting code. The default reason one can think of is : While filling in the form, code may have been entered wrongly.

But that is not the case here and it is AIRCEL that is at fault because in the message received from Vodafone, the UPC code they received through the application form is mentioned clearly SAME. The message i got from aircel also SAME. I have both those messages in my inbox i.e. 1. Aircel sending its UPC code and 2. AIRTEL telling my request is rejected by aircel for wrong upc code (which also contains the code). Both are same. I again requested for upc and submitted to airtel and again rejected by aircel.

what i am supposed to do? Please help me to get out from aircel.

DEAR SIR,
I AM RAMESHBABU PASUPULETI HAVING AIRCELPOSTPAID CONNECTION. AIRCEL CUT MY OUTGOING WITHOUT ANY INTIMATION. SO I PAID BILL ON[protected] NIGHT 11 PM . I CALLED CUSTOMER CARE AND TOLD ABOUT PAYMENT AND TOLD THEM THE TRANSACTION ID AND I REQUESTED THEM FOR RELEASING MY OUTGOING. THEY TOLD IN 4 HOURS THEY WILL RELEASE . IT IS 8 HOURS ARE OVER . STILL THEY ARE NOT RELEASED PLZ TAKE THE NECESSARY ACTION.

I AM GIVING MY TRANSACTION ACKNOWLEDGEMENT AS BELOW

AIRCEL E-Payment
Name RAMESH BABU PASUPULETI
Mobile Number/Account Number [protected]
Amount 1030.00
Payment Date & Time [protected]:13:49
Transaction ID AP[protected]
Payment Type Bill Payment


THANKS&REGARDS

RAMESHBABU PASUPULETI
MOBILE NO-[protected]

Dear Sir,

My Aircel Number is [protected]. I have registered for changing my aircel number to other network for that i sent an SMS to 1900. I received an SMS from 1901 without unique porting code. I contacted aircel n number of times and they have took a request too & the due date for the request is 18/07/2011. But till now i haven't get any thing from aircel. i contacted aircel customer care they asked me to contact the local dealer, i contacted the local dealer too but they said there's nothing to do from our side.Again i contacted aircel but no proper response.Kindly take necessary action regarding this. Too worst service from aircel.

Regards
Sundararaj