Aircel Complaints & Reviews

Hello Sir,
My Uncle also requested for Aircell Tower installation in Gujrat and came in cotact of your outsource company B.G.India Global Pvt. LTD.

After having an agreement with the above said company , My Uncle despoited rs, 4600, 25000 and 21800 in SBI account of Mr. Amit Kumar Roy in the Month of July and they assured that tower installation work will start in next 1 week max.

But still nor anyone come from company for installation and neither tried to cotact us.

We tried to contact your customer care number @ [protected] and didnot get a positive response from any of the Customer care Executive and never got a chance to speak with Mr. Roy as well.

Whenever we tried to contact him , we came to know that he is in the meeting and asked us call back next day,this is happening from last many days.

We request your kind attention in the above matter

My Uncle Name is Sisodiya H.R.
[protected]
Location Chutha na Muwada,
Distt Panchmahal Gujrat
My Name is Uma Shankar and I can contacted @ +91 [protected]

from
m.jebaseelan
s/o m.d.moses
47,church street
pillayanmanai
nazareth
mob no : [protected] , [protected]
mail : [protected]@gmail.com

Respected sir,

i am purchasing an aircel sim on[protected] at nazareth ( jeba cel.com ) my sim no
was[protected]-10983 (mob no : [protected]) .i gave id proof of ration card xerox,2 photo copy to them in this time sim will not activate when i insert sim in my mobile it will produce, sim will not exit so u will rectify the complaint as early as possible .for the past days i have an expenses for the sim of rupees 150.00 for complaint purposes

transaction sucess but no recharge in online
My name is Jadab Kishore phukan, Iam a State Bank of India Account Holder in Assam Medical College Branch. My A/c No.[protected]. I have Net Banking. IN[protected] I used NetBanking for my Aircel Mobile Recharge for Rs.110. My Reliance Mobile No.+91-[protected]. I have got sms security code in my personal mobile i.e.+91-[protected] . All are successful in Net Banking But in Mobile there is no money credit for recharge of rs.110-00. I am requesting please verify the records and get back money if not transfer in online Recharge. I waiting for your reply

Thanking you Sir

With Regards

Jadab Kishore phukan
Mobile No.+91-[protected]

This is to bring to your kind attention that I have applied for porting of my number frm bsnl to aircel on 03.08.2011 and paid for then same Rs 500/- at Aircel office Asansol to Ms Saloni Gupta. I was told that it will take maximum of 6 days for the conversion and a representative of aircel was send to my place for verification which was duly done on 5th of Aug. On Monday ie. 7th Aug Ms Saloni told me that everything is fine and I will get he connectin on thursday i.e. 11th Aug, which suited me as on 12th I was to leave for Delhi which was told to your representative and Ms saloni the very first day. On 12th morning upon ringing Ms Saloni for several times she responded and told me that the address was not printed properly on the document which I submitted ( Voter Id card). I would also like to mention here that I also sbmitted my electricity bill on which the full address was printed but which she said it is not required
I had to leave station on 12th without my activation and came back on17th and again called Ms Saloni upon which msg me that it will take some couple of days more time. Today i.e. 18th Aug again when I called her sher said that since this connection belongs to a house wife it is a law from govt of India to not to port connetion of house wife.
I want to know about this law if so it exists that house wifes are debarred from this servicvided by Govt of India and am very very dissatisfied by the services of your reputed company and its representatives who are not aware of such laws for these things should have been told the very first day and uch a reputed Company like Aircel who is making its mark of withhelding Rs 500 (Rupees Five hundered only) for such a long time and mis guarding customers.

Please feel free to mail and call me at [protected].

lost my sim card containing aircel number in my ID [protected]

I had sent an SMS `P98' to 57788 for availing pocket internet facility on 12.08.11. Immediately Rs. 98 was deducted from the balance of my mobile No. [protected]. Again I sent another SMS `PI' to 57788 to activate the internet. But the messge received is `your mobile handset does not support this facility".

After that I spoke to at least 10 customer care executives of Aircel. Nobody responded properly and took pain to send the settings required for activating the internet. Lastly when I spoke to Mr. Selvendran, one of the customer executives, told that the settings cannot be sent and money deducted will not be refunded.

An email was also sent to aircel customer care for which no reply received yet.

Either the settings be sent and activate the internet or the money deducted be refunded immediately.

Venkatesan P

i have taken a aircel mobile connection in portability i received a massage on 16th august 2011 that u have been charged Rs. 15/- for love guru which i had never request. we called on customer car many times but heard nothing from me.
and they cut my customer care line on 17th August 2011. I contact at local aircel office they deactivate this service after one hour of the activation i got a massage again that you have been charged Rs. 15/- i immediately contacted to customer care official he said this services has been activated again which i never request.and they again cut my phone. an aircel officer confidentially that we send this type of massages to thousands of customer maximum customhouses are not aware this type of massage and company earning lacs of rupees unauthorized. some they are aware for this type of charges , aircel company make fool by customer care officers and they not hear their complaints.
at last I complaint to you that you so something for suffering from this type of problem.

thanking you,

YOURS FAITHFULLY

SUNIL KUMAR SHARMA
MOB. NO. [protected] ( JAIPUR)
B-1/560, CHITRAKOOT SCHEME,
VAISHALI NAGAR, JAIPUR
RAJASTHAN

Sir,
I have recharged Aircell network 10 rupee on 16 th AUG 2011.Tomorrow morning i have check 2 rupee unwanted debit in my balance.I have condact AIRCEL custmercare asked my problem. custmercare person is say our software already underproblem so please adjust it and she custmer is suddenly calling cut.Already 15 rupee dedited in my balance. I have again conduct no responce.

Mobile number [protected] P.Radhakrishnan

dear sir,

my name is anjani kumar srivastava and my mobile no. is [protected]. i got a sms from the company that if you recharge with 98Rs. you can get 1 month unlimited internet+30 Rs. and 100minutes a-a and 100 sms but i have not get 30 Rs. yet and the customer support executive not give me any satisfied answer about this.

plese help

Dear Sir/Madam,
I purchased an Aircel GSM SIM about a month ago(as of 16/8/2011)
I had submitted all the necessary documents, but after a week all the services were barred for that number.
I called up the consumer helpline 121 and they told me to submit my documents again.
I contacted the Aircel retailer and after another week he gave me a new SIM card for which again I had submitted the relevant documents.
But even after submitting the necessary documents again, the new SIM got barred within a week, this is most unfair since I had given that number to all my contacts.

I would therefore be very happy if this problem be corrected very soon as this is causing me a lot of inconvenience and loss of trust in the company.


Aircel No. : [protected]
email id : [protected]@yahoo.com

Dear Sir / Madam,

My name is Akil Khan my Aircel Prepaid No. is [protected], Last 2 weeks i was in Chennai, 1st day in Chennai noticed that my calling charges are very high so inquire and Recharged with Rs. 93 in Chennai on 6th August morning 9.00 AM but plan din't get activated then again i called in Customer Care they told need to recharge from Mumbai, so i told my brother to recharge Rs 93 from Mumbai on 6th August 9.30 AM but after doing recharge from Mumbai also my Plan din't get activated. I complained 3 times to Aircel Customer Care, finally they said my problem will resolved by 12th August and you will get refund o[censored]nnecessary charges I occured after recharging with Rs. 93 Plan. but nothing happend.
Now i am in Mumbai (16th August 2011) and i am calling their customer care they put my phone on hold for 30 minutes, 5 times i got reply our system is not working so we are unable to check your complaint status. I am not getting any satisfactory answer from their end.
I request the team of consumer complaints please help me to resolve the problem and getting the refund which i deserve because the problem which i've faced i know they will never compensate for that. so at least i can get my money back which i'd lost because of their irresponsibility.

Regards,
Akil Khan

Sir
I am Kabiranjan Mahato Having Mobile Number [protected], service provider Aircel.
Last few Months frequently happen Out of network. sometime one day some time 2. When others call me Its tell switch off...... I loose business also client using slang words because my mobile switch off.

its a serious problem plsss do as soon as possible....

Kabiranjan Mahato
[protected]

DEAR SIR I WANT CALL DETAILS AND MESSAGE DETAILS FROM [protected] THIS NO..........

My mobile number is [protected], i have been trying to ported out from Aircel to any given operator because of its poor network. i had aready applied five nos of times (all time fresh UPC by waiting for 15days) and each and every time i am getting response that my request has been rejected due to mismatch in UPC. making of such mistake once is possible but how can an educated fellow repet several time. simply aircel do not want its costumer to ported out. Tomorrow for the sixth number of time i am going to apply for MNP by UPC code DO237886, if this time they will reject it with their similar funny answer, i will be forced to through this sim and will take a new connection. for me MNP is a terrrible experience. please short this issue.

all o[censored]s know that network is very important in order make calls for various reasons.but if the scheme of the company is good and there is no network how we can make calls,connect with relatives,have conversation with friends, use internet.so in kumbharjua there is poor network for aircel,airtel.tata docomo and uninor.please take a valuable action against it as soon as possible. we are waiting for your action.

Dear Sir,

Some unknown person having as below mentioned mobile no is making unsolicited call. How to stop this? Is there any legal way to do so in effective way?

I already mailed to Aircel-North east Customer care

Mob No: [protected]
Circle: Aircel: North East

Thanking you
Tanmoy Majumder

I am a regular internet user,as I am a student so I used my mobile phone for using internet mostly by using the gprs service provided by the network I am using.I am an aircel user.
As few weeks ago aircel provided 3g service in our state,so I decided to use it,so for activating 3g on my phone I send "start 3g" to 121 after asking the customer care of aircel,
so after sending the sms 3g hd been activated on my number,
on 7th august I decided to recharge my number with 98/- Pocket internet pack as it's validity was going to finished by next day(I had it while using 3g),
so I sent again "stop 3g" to 121 to deactivate the 3g service as it was said by the customer care the we can't recharge with pocket internet pack of 98/- If there's 3g is activated.
After sending the the sms I got a sms from 121 that my request is under process,I sent the sms at midnight after 12(I forgot the correct time),I thought there must be some network problem that is why I'M not getting the conformation sms,so I went to sleep thinking that till morning I'LL get the conformation sms,
next day while checking my inbox,I found I have not got the conformation sms of deactivating 3g,
next day on 8th august,not thinking too much about it I went for recharging my aircel sim card with pocket internet pack, I tried to recharge via easy recharge from a shop,but I got a sms "your request to recharge 98 inr cannot be processed at this time."
It was because of the 3g service activated on my number as it's not deactivated till that time,
so I decided to complain about this on the complain number 198 of aircel,after telling them my problem,they told me that my problem will be solved in 24 hours and told me to wait 24 hours,
I waited 24 hours,but I dint get the conformation sms of deactivating of 3g activated on my number,
I called at 198 again,telling them about my problem they told me to wait again 24 hours,
but after waiting 24 hours,nothing happened,3g was still activated on my number,I called them again,but this time I tried half and hours to get the line,after that I got the line and ask them why 3g is still activated there in my number after complaining also 3 times,
but they dint talk with me nicely just tried to ignore me,.......
sir I want justice,why 3g is still activated on my number after doing the process of deactivating it and complaining at customer care also.I am a student,and I cannot waste my time everyday on calling customer care hours by hours asking why my request of deactivating 3g is ignored by them,
I just want it to deactivate soon

Dear Sir,
I had recharge our aircel Mob. No. [protected] date 3.08.2011 with Rs. 50 and same day cut Rs. 41 in my balance without any information & when i contect with customer care and i want take our complain no. then he told i can not give complain no. to you.

pls look the matter & do the needful as soon as possible urgently.

Thanks,

Pravin Kumar Sharma
Allahabad
Mob. No. [protected]

Respected Sir/madam,

I am Thiyagarajan.R. I'm Working in HCL Technologies, Chennai. My mobile number is [protected](Aircel) Prepaid. I'm using this number since 2007. Now i want to port out my existing mobile number to Airtel. But Aircel service provider not allowing me to port out. Simply they are rejecting my application for silly reasons eventhough i'm submitting proper documents. Simply they are telling system related problem. For past one and half month i'm trying continuously. Because of aircel bad network signals i have lost many phone calls. So only i'm urging to port out. Please help me. Please do the needful.

Yours truly,

THIYAGARAJAN.R
Software Engineer,
HCL Technologies,
Chennai.

my mobile no is [protected] On [protected] i have got recharged of 98 rs unlimited gprs plan from a aircel retailer and transId is BHR[protected] but now they are charging me for surfing in mobile from main balance till now they charged me 15rs and their curtomer care are not even listening and registering the compliant about the problem or not give the proper solution. I am fade up and irretated with their behaviour. On [protected] i have got recharged of 98 rs unlimited gprs plan from a aircel retailer and transId is BHR[protected] but now they are charging me for surfing in mobile from main balance till now they charged me 15rs and their curtomer care are not even listening and registering the compliant about the problem or not give the proper solution. I am fade up and irretated with their behaviour.